Diamond Carpet Services, LLC

hardwood floor specialist, carpet installer, flooring contractor

About us

At Diamond Carpet Services, we want your floor-buying experience to be easy and comfortable, that is why we come to you. We are a locally owned company that prides itself on providing prompt and professional flooring service, right here in central Ohio. We specialize in carpet, hardwood, LVT flooring and laminate. Our quality is a testament to the level of service and results you'll get when you choose us for your flooring needs.

Business highlights

21 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

4.963 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
5.0
Showing 26-50 of 63 reviews

RILEY G.
04/2019
5.0
The technician were true professionals

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave N.
04/2019
5.0
Very good to work with. Great communication with owner and excellent installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian S.
04/2019
5.0
Joel and his crew were Courteous, polite and cleaned up afterwards. I would highly recommend Joel/Diamond Carpet service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alyssa P.
12/2018
5.0
Joel and his team did an excellent job. They were efficient, tidy and workmanship was perfect. The work was done quicker than expected and at a lower cost. I would refer them to anyone without question.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patrick H.
11/2018
5.0
Great job by this company putting carpet in my family Room. They came in less than half of when I got a quote from Sears. Very timely work, and able to work me into their schedule to get the project done quickly, no complaints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ping B.
11/2018
5.0
Joel is very courteous and professional. Good pricing. Overall we are very satisfied with the work.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,600

lynn J.
09/2018
5.0
these guy's are not only high quality they are fast I mean my whole house including carpet removal, floor prep and Luxury vinyl plank installed in 14 hours fast and like i said the quality is 2nd to none

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,000

PHILIP J.
08/2018
4.5
i would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro
$275

Sherry M.
07/2018
4.5
Very professional. They came on time and did an excellent job installing my flooring. They were friendly, courteous, meticulous and made sure I was happy with their work. I would recommend them to my friends in an instant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phyllis P.
05/2018
5.0
An awesome company to work with! They did everything they promised. Arrived on time. Could not have asked for a better crew to be in my home. Friendly and courteous. They cleaned up very well. I could not be happier and will have them back when we do the bedrooms. Super people from estimate to completion. The products and prices are exceptional. I could not thank them enough on a job well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Curtis & Lynda M.
05/2018
5.0
Good job at a fair price. Work completed as agreed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Kandis C.
04/2018
5.0
Joel and his crew were professional and friendly. They installed carpet in my office and dining room. Everything looks great and I would recommend them if you are looking to have flooring installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donnell J.
04/2018
5.0
Joel and his team are phenomenal! We replaced tile, linoleum and carpet with hardwood floors. We had the hardwood floors installed in our foyer, kitchen, family room, half bath, pantry, and one closet, and we had PVT installed in the laundry room and closet in the laundry room. First, Joel is very professional and pleasant to work with. He came to measure and was very detail-oriented and made a sketch. He explained everything and his quote was very reasonable (we had several quotes from others to compare). I instantly felt comfortable working with him and he was SUPER responsive via text or phone any time I had a question. Also, he told us to choose the wood we wanted and he would try to get it cheaper. In the end, he couldn't, but he was very honest about it and didn't try to pressure us to choose one of his. So, we bought the wood from a retailer and he installed it. He was able to find a good PVT that was less expensive than the one we chose for the laundry room that he purchased on our behalf. Joel did not personally install our hardwood floors but did stain the kick plates and stair nose, which were perfect matches to our kitchen cabinets and wood trim throughout the areas.. His wood installation team that he works with are great! They were super fast (demo was done in 4 hours) and did a great job with everything from removing the toilet, lifting the fridge, putting wood under the dishwasher, etc. The team had 10+ years experience. They took great care of our things and left the place clean. Not to promise your job will be done as quickly, but our job was done in two days, which exceeded our expectations. We will hire Joel and his team again in a heartbeat! We are having them install carpet in a month or two. Different installation team, but with Joel being the person who chooses the team, I'm sure they'll be great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nicole J.
03/2018
5.0
Joel and his team are phenomenal! We replaced tile, linoleum and carpet with hardwood floors. We had the hardwood floors installed in our foyer, kitchen, family room, half bath, pantry, and one closet, and we had PVT installed in the laundry room and closet in the laundry room. First, Joel is very professional and pleasant to work with. He came to measure and was very detail-oriented and made a sketch. He explained everything and his quote was very reasonable (we had several quotes from others to compare). I instantly felt comfortable working with him and he was SUPER responsive via text or phone any time I had a question. Also, he told us to choose the wood we wanted and he would try to get it cheaper. In the end, he couldn't, but he was very honest about it and didn't try to pressure us to choose one of his. So, we bought the wood from a retailer and he installed it. He was able to find a good PVT that was less expensive than the one we chose for the laundry room that he purchased on our behalf. Joel did not personally install our hardwood floors but did stain the kick plates and stair nose, which were perfect matches to our kitchen cabinets and wood trim throughout the areas.. His wood installation team that he works with are great! They were super fast (demo was done in 4 hours) and did a great job with everything from removing the toilet, lifting the fridge, putting wood under the dishwasher, etc. The team had 10+ years experience. They took great care of our things and left the place clean. Not to promise your job will be done as quickly, but our job was done in two days, which exceeded our expectations. We will hire Joel and his team again in a heartbeat! We are having them install carpet in a month or two. Different installation team, but with Joel being the person who chooses the team, I'm sure they'll be great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,100

Chris M.
03/2018
5.0
Joel and his team were top notch. Very foexible, and did a superb job. Very competitive, i would hire them again asap for next job. Chris

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

George B.
01/2018
5.0
Great service from initial point of contact through completion of wood floor installation. We had 3 rooms that were carpeted replaced with wood floor. Joel Ocha was very professional from start to finish, kudos to him and his team. I definitely would use this service again, and that may be sooner than later. Joel, keep up the great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

david g.
12/2017
5.0
Joel is very attentive and a good communicator. I had a great experience with his company and would use them again. His installers were ears to work with and very polite. Highly recommended for your flooring projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$18,300

Ruth G.
12/2017
5.0
They did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Krishna M.
11/2017
5.0
Just got the hardwood installed and so will wait to rate on customer service. Overall, great job done and great value for money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,000

Enid H.
11/2017
5.0
This company is very detailed and responsive to work with for installation of kitchen floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

Dani B.
09/2017
5.0
Joel was an absolute pleasure to work with from start to finish. He was able to find an exact match to my existing flooring that had been discontinued and came very quickly to give me a fair estimate for my living room and upstairs hallway. We quickly arranged delivery of the flooring and installation only to be halted by defective flooring (not at all Joel's fault). Even while on vacation out of the country Joel worked with me and the flooring distributor to get us new non-defective flooring installed within 1 week! The flooring looks absolutely amazing and the customer service I received was top-notch. I honestly cannot say enough positive words to describe how great Joel and his company are. I would 100% recommend working with them and plan to use this company for my future flooring needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

debbie h.
08/2017
5.0
Project went well will use them again. Love my floors !!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Evan D.
07/2017
5.0
Joel was very professional and responsive. His crew did a fantastic job and exceeded my expectations for the installation of our laminate flooring. They were courteous and made sure all of our needs were met. I will consider them in the future for other projects that we need completed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

PO Box 3521 9530 Warner Road, Plain City, OH 43064

https://www.diamondflooringinstallation.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

hardwood floor specialist,
carpet installer,
flooring contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Yes, Diamond Carpet Services, LLC offers free project estimates.
No, Diamond Carpet Services, LLC does not offer eco-friendly accreditations.
No, Diamond Carpet Services, LLC does not offer a senior discount.
No, Diamond Carpet Services, LLC does not offer emergency services.
Yes, Diamond Carpet Services, LLC offers warranties.

Contact information

PO Box 3521 9530 Warner Road, Plain City, OH 43064

https://www.diamondflooringinstallation.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day