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The Suter Group Residential Remodeling

General Remodeling, Kitchen and Bath Remodeling, Finished Carpentry and Woodworking,

About us

At THE SUTER GROUP Residential Remodeling we are committed to bringing high quality, highly professional Residential Design/Build Remodeling and Renovation Services with Unqualified 100% Satisfaction to each and every customer, each and every time. At THE SUTER GROUP Residential Remodeling, we believe that, even more important than shaking your hand when we start your project is being able to shake your hand when we’re finished. As we walk through your project together, from Design and Product Selection through Tear-out, Construction and our signature Attention To The Final Details, we at THE SUTER GROUP Residential Remodeling have committed ourselves and everyone we bring to your project to treating it as though it were our very own. And just as important, we never forget that we are guests in your home!

Business highlights

45 years of trusted experience

Services we offer

Handyman, kitchens, bathrooms and bathroom suites, finished basements, media rooms, entertainment centers, screened porches, four season rooms, built-ins and casework, cabinets, countertops, appliances, painting, home maintainance and repair, fine carpentry and interior design & property management.

Amenities

Warranties
Yes

Photos of past projects

Reviews

4.39 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
0%
2
22%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.2
responsiveness
4.6
punctuality
4.9
Showing 1-9 of 9 reviews

Sally T.
09/2015
5.0
ceramic tile, remodeling, home remodeling
  + 1 more
He took out all the fixtures, and rebuilt and tiled the shower, the tub surround, did all the tile on the floor and backsplash around counters. He is excellent at tiling! He was very careful and cleaned up every day. It took a bit longer than he estimated but not too long. He also did my neighbors bathroom and she loved the work he did. I was very pleased with his work and plan on using him as update and redo my other bathrooms.
Description of Work: He totally gutted our large master bathroom and rebuilt it. This cost was his work, included a heated floor. We purchased all the fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

John S.
12/2014
2.0
remodeling
  + -1 more
The job seemed to go very well. Dave was punctual, efficient and the bathroom was what I expected. Dave did not do the work himself, but was on site several times to inspect and supervise. I was initially pleased. My only initial concern is that he did the electrical work without getting any permits/approvals, which I believe are required, though I could be wrong. I didn't pay much mind, though, because I was just happy to have the job done. A few years later, though, the shower pan began to crack. I'm no expert, but a shower pan should have a longer life unless it was installed incorrectly. It should be set in a bed of mortar/cement so that it has a stable base. This one was not. In the end the cracks worsened and we ended up with major water leaks that damaged surrounding floor and subfloor. My biggest problem was that Dave would not return calls. I was willing to pay for repairs, but at least wanted to consult with him as he was the original contractor. He did not respond to initial emails. I did reach him by phone once and he promised to come out to take a look in a few weeks after he finished a job. I never received a call to schedule that visit. Every subsequent attempt to reach him resulted in silence - phone calls, emails, a letter (which was returned because the address was bad). Maybe something happened and Dave was simply no longer able to respond. But lacking any communication I'm left to believe he was simply avoiding me.
Description of Work: We hired the contractor for a full bathroom remodel. The room was taken down to the studs and built out from there. The job required framing, drywall, electric work, plumbing, tile work and more.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$5,000

Mike S.
04/2014
5.0
woodworking, plumbing, remodeling, electrician, flooring contractor
  + 3 more
He showed up every day and he did the work crystal. I assumed the price is fair.
Description of Work: I used the services of The Suter Group Residential Remodeling. Well he did the work in the inside of the house and he will be coming back to do work on the outside of the house. He did everything, all the carpentry, plumbing, all the electrical, everything, put in new floors, open up doorways and stuff.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60,000

JENNIFER P.
06/2011
2.0
basement remodeling, remodeling
  + 0 more
fair to poor
Description of Work: We had a drop ceiling placed in our partial basement. The cost was shocking and the material they used was very cheap. The panels over the lights have already fallen down and broke, nearly took my son's eye out. Got a replacement from Lowes (cost $4/panel). Disapointed with attention to detail, the work seemed sloppy. Not impressed at all. We were originally going to have them finish the whole thing and I am glad we decided not to. I emailed them to ask for a replacement panel and to describe my disapointment and no one returned my email. The men were not very friendly. There were two workers. I got them through angie's list and they had good reports so I am disapointed to have not had that same experience. Their website looked awesome. But our basement does not look awesome.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$1,900

PHILLIP R.
03/2011
5.0
remodeling, home remodeling, custom cabinets, contractors, woodworking, ceramic tile, countertops, doors, drywall, plumbing
  + 8 more
They seemed okay. They were really good about getting back to me, setting up the ordinances, giving me the information I wanted, and putting me in contact with people that had the best prices. I just bought a sink and a faucet, I saved about half of what I would have paid at any other place. It was his prices.
Description of Work: They gave me a quote for re modeling a kitchen for me.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN L.
02/2011
5.0
doors
  + -1 more
Dave Suter is who I work with. I have used him on a few small jobs but I am about to embark on a large project with him. He has been very good so far and he comes highly recommended from friends who have used him for larger jobs. Dave had remodeled a friend's kitchen and he raved about his work. We had him do some small jobs first before we embarked on something big. He lived up to the reputation so we are about to use hi for a bathroom remodel project. He seems efficient, competent and provides good work. He is a very good finished carpenter and his price is quite reasonable.
Description of Work: The Suter Group Residential Remodeling removed an old entry door and installed a new wood entry door. The cost above does not include the price of the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John S.
06/2010
5.0
remodeling, handyman service
  + 0 more
Dave did an excellent job. He was very responsive throughout the entire process, getting back to me when I woudl call very quickly. He was always available to answer questions leading up to the remodel. His quote was easily the lowest of the ones I received. He completed the job within a week, as promised. He was very professional and both he and his helper were hard workers. Everything went well. The only complaint in retrosepct was that he did not suggest getting a permit for any of the work. I'm not sure it was required, but suspect maybe it was. I never thought to ask myself. I would still hire Dave for another job.
Description of Work: Bathroom remodel, including a new tiled shower, moving one wall and plumbing, adding a washer hookup, install of new flooring, cabinet and toilet and trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

DAN W.
04/2010
5.0
handyman service, remodeling
  + 0 more
The whole process went well. Dave arranged an on-site review - working with our schedules - and then had the estimate to us within a matter of days. We scheduled him - again to our convenience - for late March. The entire process went well. They were here by 9 and done by 2.
Description of Work: The family room ceiling was stained from an ice dam that occurred this past winter. The Suter Group repaired a slight sag in the ceiling, sealed the stain & sprayed for mildew, and then re-painted the ceiling. They were prompt, courteous, and professional and the job was done well. Would certainly recommend them for this type of work and wouldn't hesitate to use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Marianne C.
02/2010
5.0
contractors, custom cabinets, woodworking, ceramic tile, countertops, drywall, handyman service, basement remodeling, remodeling, home remodeling
  + 8 more
This entire job took two and a half months. Everything worked right on schedule and even coordinated with our outdoor landscaping and pool contractors at the same time (power and water cut-offs, heavy equipment moving in and out, etc.) Every detail was discussed when necessary, advice offered when asked, Dave took an interest in every aspect of our remodeling indoor and out! When our outdoor contractor could not reach us, Dave took on the responsibility of answering questions and delegating tasks. There were a few problems that could not have been foreseen that Dave handled calmly, professionally and quickly!
Description of Work: Complete kitchen gutting and remodel, including added island, 2.5 bathrooms complete gutting, redesign and repositioning in the house, full house trim, paint, wiring upgrade, basement finishing, laundry area (2 washers & dryers) design and install wiring and plumbing, all tile in baths and kitchen, full house flooring (hardwood, laminate and carpeting), all doors and closets replaced, all outlets, lights and smoke alarms replaced,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150,000

    Contact information

    PO Box 722, Pickerington, OH 43147

    thesutergroup.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Kitchen and Bath Remodeling,
    Finished Carpentry and Woodworking,
    Handyman Services,
    Ceramic Tile,
    Basement Remodeling,
    Doors,
    Plumbing,
    Drywall,
    Countertops and Backsplashes,
    Unfinished Carpentry,
    Cabinet Making

    FAQ

    The Suter Group Residential Remodeling is currently rated 4.3 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 1:00 PM

    No, The Suter Group Residential Remodeling does not offer free project estimates.
    No, The Suter Group Residential Remodeling does not offer eco-friendly accreditations.
    No, The Suter Group Residential Remodeling does not offer a senior discount.
    No, The Suter Group Residential Remodeling does not offer emergency services.
    Yes, The Suter Group Residential Remodeling offers warranties.
    The Suter Group Residential Remodeling offers the following services: Handyman, kitchens, bathrooms and bathroom suites, finished basements, media rooms, entertainment centers, screened porches, four season rooms, built-ins and casework, cabinets, countertops, appliances, painting, home maintainance and repair, fine carpentry and interior design & property management.

    Contact information

    PO Box 722, Pickerington, OH 43147

    thesutergroup.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM