Capitol Fence Inc

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Very responsive and friendly

positive experience

THEY WERE PROMPT. I GOT THE QUOTE ON SATURDAY. ROBERT SAID THEY COULDN''T START UNTIL THURSDAY, BUT ON TUESDAY THEY WERE THERE. THEY WERE FAST AND PROFESSIONAL.

THEY WENT ABOVE THE CALL OF DUTY REMOVING THE OLD FENCE-A CONCRETE SET RIFLE BARREL WAS THE OLD GATE LATCH-AND 2 OTHER CONCRETE OBJECTS HAD TO BE REMOVED- THEY HAD NO PROBLEM MAKING IT RIGHT!

COMPANY INSTALLED WOOD PRIVACY FENCE. LACK OF COMMUNICATION LED TO CURVE ON TOP OF GATE NOT GETTING DONE RIGHT. WORKERS STARTED TO LEAVE WHEN IT WAS THEN MENTIONED TO THEM. HEAD GUY DIDN''T WANT TO DO IT, BUT FINALLY CUT THE CURVE *FREEHAND* W/ A SAW. IT CAME OUT LOPSIDED. WITHIN 1 WEEK THE GATE WAS WARPED. LEFT MESSAGE AFTER MESSAGE ON COMPANY ANSWERING MACHINE. OWNER CALLED ME BACK ONCE, BUT THEN WE STARTED THE UNANSWERED MESSAGE GAME AGAIN. FED UP, I RESORTED TO THE BETTER BUSINESS BUREAU. COMPANY DENIED THAT GATE PROBLEM WAS OF THEIR DOING, EVEN THOUGH THEY INSTALLED IT, BUT AGREED TO FIX IT ANYWAY. WHEN SOMEONE FINALLY SHOWED UP TO REPAIR THE GATE, THEY LEFT A PILE OF NAILS

THIS WAS A SMALL JOB, AND CAPITOL WAS THE ONLY COMPANY THAT WOULD DO IT. THEY RESPONDED QUICKLY, UNLIKE OTHER FENCE COMPANIES THAT KEPT PROMISING TO COME OUT BUT NEVER DID.

I ASKED TO HAVE THE JOB DONE IN THE AM OR AFTER 4PM (BECAUSE I HAVE LITTLE KIDS SLEEPING). I WAS TOLD THEY WOULD ARRIVE ON THUSDAY EVENING OR FRIDAY AM. FRIDAY AT 3PM A SUBCONTRACTOR CAME BY AND RANG THE DOORBELL WAKING THE KIDS, JUST TO SAY HE''S DROPPING OFF SUPPLIES. HE SAID HE''D RETURN SAT 9 AM. HE DID NOT SHOW UP AND PHONE CALLS TO CAPITOL FENCE ON FRI SAT AND SUN WERE NOT RETURNED. I CALLED ON MONDAY AM AND WAS TOLD THERE WAS A MIXUP AND SOMEONE WAS OUT OF TOWN. SUBCONTRACTOR SAID HE''D SHOW UP TUESDAY AM AND HE DID. THE JOB WAS DONE FINE AND THE LEFT AROUND 1PM, WHICH WAS GOOD.

LACK OF INTEREST BY MR. HURLEY AFTER THE JOB WAS SOLD. COMPANY DIDN''T CHECK FOR GAS LINE PRIOR TO START, BROKE GAS LINE (THEY HAD IT REPAIRED). NO FOLLOW-UP BY OWNER TO SEE IF WE WERE SATISFIED WITH WORK.

I VALUED THEIR WORK BECAUSE IT WAS DIFFICULT TO FIND SOMEONE WHO WOULD DO A RELATIVELY SMALL JOB.

THIS WAS THE ONLY COMPANY THAT CALLED ME BACK FROM THE VERY FEW COMPANIES THAT REPAIR FENCES. THEY WERE RESPONSIVE IN THEIR SERVICE, THEY CAME OUT WITHIN 3 DAYS TO REPAIR SOONER THAT I HAD ANTICPATED. THEY WERE VERY SKILLED IN THE REPAIR WORK PERFORMED.

IT WAS ONLY A SMALL JOB, BUT IT REQUIRED TWO FOLLOW UP PHONE CALLS TO GET THE JOB DONE.DK

HAD A HARD TIME FINDING COMPANIES THAT WOULD DO THIS JOB. IT WASN'T A CHEAP JOB BUT IT WAS SMALL TO SOME COMPANIES. THEY ACCOMODATED ME. DIDN'T GET OTHER ESTIMATES NO ON ELSE WANTED THE JOB. SO I WAS LUCKY THEY CAME

GOOD QUALITY MATERIALS. CAME ON TIME. PERSONABLE. NEAT WORK.

THEY RESPONDED QUICKLY TO OUR NEED TO HAVE A FENCE INSTALLED AT OUR NEW HOME BEFORE WE MOVED IN AND HE SHOWED UP WHEN HE SAID HE WOULD AND DID GOOD WORK FOR A FAIR PRICE. I HIGHLY RECOMMEND AND WOULD USE THEM AGAIN.

THEY BENT OVER BACKWARDS FOR US AND THEY WERE VERY PROFESSIONAL. WE

VERY VERY PROFESSIONAL & VERY PROMPT. QUITE REASONABLE & W/ EVERYTHING SHE WAS VERY SATISFIED. DELAYS DUE TO RAIN WHICH NOT THEIR FAULT. MATERIALS WERE EXCELLENT BUT FOR PRICE IT'S GREAT MAYBE A LITTLE MOR ETHAN OTHERS BUT WORTH IT. CHAIN LINK & WOOD!

FIXED FENCE WITH WRONG NAILS AND HAD TO KEEP COMING OUT TO PUT IN MORE NAILS DID TAKE CARE OF THE PROBLEM TO MEMBER'S SATISFACTION.

PUT IN PRIVACY FENCE; GOOD SERVICE; LOOKS WONDERFUL.