Brown Builders Custom Homes Inc

We hired Bobby B**** of Brown Builders in December 2015 and terminated him January 2017 . He assured us that with his vast quantity of subcontractors he could complete our build by August /September 2016 . We found Brown Builders financially irresponsible taking 95% plus of our build money and failing to pay about a third of the subcontractors , leaving us with five liens on our new build . Bobby B**** tried to squeeze extra moneys from us without invoices or documentation and not taking into account under budget items . Our home build was under budget . It took Brown Builders 5 months to provide us with invoices requested . Bobby B**** of Brown Builders was very absent during the build and when reached would referred us to a project manager who had no answers . The times we were able to reach him questioning on way the build was dragging on he was deceptive and evasive . In all a bad experience.

We found Brown Builder to be wholly unqualified as a Custom Home Builder. Brown Builders did not seem to have a system for managing a large custom build project. His inability to plan, manage, and communicate led to numerous project delays, issues, and poor workmanship which needed remedied. The project ended up running significantly over the cost budget an running over the target time frame by months. Brown Builders had very poor communication skills and when questioned about the project would become very defensive and combative. At one point we had not received a budget update for a number of months, when we asked for an update our request went unfulfilled until we later received a large invoice which lacked detail and indicated we had gone significantly over budget. We communicated that we fully intended to pay the invoice, but asked for supporting details. Brown Builders responded by pulling all workers from the project, in breach of our contract. We had to hire an attorney to get Brown Builders to comply with our contract. Brown Builders has pictures of our home on his website which we find offensive. We could nearly go photo-by-photo and describe the issues we had to battle to try to make things right: (1) we had to hand scrub the wood floors ourselves for hours which were left unprotected during the build process (if you look closely in the pictures you can see the drywall dust and paint which had been ground into all the crevices of the wood floors), (2) the barnwood features he highlights in the photo’s were managed by us with no assistance from Brown Builders, (3) the built-in table he features in the photo was managed by us, (4) if you look closely at the photo’s you will notice the range hood vent which runs up the wall has about a 12 inch; gap at the top where it was supposed to abut the beam. We had to get this fixed with additional cost to us because Brown Builders provided the incorrect measurement originally and then took no responsibility, (5) the polished concrete basement floor had bare feet print in it from the workers, we had to battle with the sub directly to get this fixed, (6) they covered up an outlet with the beams in the ceiling and told us it was our fault because we said we wanted an outlet in the ceiling, (7) The decorative stamped concrete on the patio is a patch we had to argue about for months due to the poor finishing work… We have had subs from the project communicate to us that they do not intend to do work for Brown in the future. If you are looking for a builder we would recommend you stay away from Brown Builders. He was not an advocate or a partner of ours in our build process. It seemed more often he was an adversary who we had to try to manage around.

An absolute nightmare of an experience. I contracted with this individual Bob Brown after nothing showed up on BBB or Angie's list. By contract the garage addition was to be completed in 2 months - it took 6. There was never any site supervisor, he tried to manage the project by email and text.. Doors, gutters were hung before painting and had to be taken down to be painted after I mentioned shotty work. Excavaters destroyed entire backyard irrigation system - I was told it would be cut in 2 places - they used a backhoe and pulled all the lines out of the ground. Scheduled drywall before plumbing so it had to be cut out to install lines. Never scheduled structural and electrical inspections so drywall had to be torn out in 20 places. There was a delay and problem with every sub. I hired an independent inspector who identified 27 code violoations and incomplete work. I had to hire an attorney and send a letter of termination to get him to finish the job. Even after that it took an additional 2 months to complete. Structure failed county inspection 6 times. Stucco fractured over entire surface and had to be redone. Near end of project my lanscappers discovered his drain sub never hooked up gutter drains to drainage pipe, they were just draining into the ground next to the foundation. Worse yet he constantly requested payment before contractually agreed upon work was completed. Tried to get full payment before he attempted to abandon job necessitating the involvement of my lawyer.