My hot water heater died one Saturday morning. No one in the house could take a warm shower. So I called a service company who came out and charged me to analyze the problem. They wanted to replace the entire hot water heater for over $800. I paid the service charge and decided that the problem was the power vent on top of the unit. I called Maumee Plumbing & Heating Supply and explained what happened. They looked up the part number and told me they had one in stock. I took the old power vent/motor with me to make sure they had the right one. When I was paying for the new power vent/motor, the gentleman behind the counter asked me how old the unit was. I told him less than 10 years old. He said it might be covered under warranty. He took my information and told me he would try to get it paid for through warranty. About 6 weeks later I received a credit for the entire amount as the unit was still under warranty. I don't know how many supply houses would have done this for a non-contractor customer. I will always shop at Maumee Plumbing & Heating Supply from now on.
Description of Work: I purchased a power vent/motor assembly for my hot water heater. The gentleman that helped me was very helpful over the phone and was patient and understanding while I read him serial numbers and part numbers for the power vent/motor assembly. In the end, they were able to get this replaced on warranty, so it didn't cost me a dime. Great company!
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Service Categories
Water Heaters,
Plumbing,
Water Coolers,
Heating and Air Conditioning
FAQ
MAUMEE SUPPLY is currently rated 5 overall out of 5.
Monday: 7:00 AM - 4:30 PM
Tuesday: 7:00 AM - 4:30 PM
Wednesday: 7:00 AM - 4:30 PM
Thursday: 7:00 AM - 4:30 PM
Friday: 7:00 AM - 4:30 PM
Saturday: 8:00 AM - 12:00 PM
MAUMEE SUPPLY accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, MAUMEE SUPPLY does not offer free project estimates.
No, MAUMEE SUPPLY does not offer eco-friendly accreditations.
No, MAUMEE SUPPLY does not offer a senior discount.
No, MAUMEE SUPPLY does not offer emergency services.
No, MAUMEE SUPPLY does not offer warranties.
MAUMEE SUPPLY offers the following services: WHOLESALE TO CONTRACTORS SALES OF PLUMBING, HEATING & INDUSTRIAL PRODUCTS.