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DIRECT COMPUTER INC

Computer Repair

About us

CUSTOM BUILT COMPUTERS

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

TECHNICAL SUPPORT FOR BUSINESS & RESIDENTIAL CLIENTS, ON-SITE LAN / WAN SUPPORT & NETWORKING. SETUP OF SECURE WIRELESS NETWORKS. SECURITY AUDITS. IN-STORE VIRUS AND SPYWARE REMOVAL, UPGRADES, CUSTOM BUILT COMPUTERS FOR BUSINESS, ENGINEERING & GAMING. WE ARE ALSO AN AUTHORIZED LENOVO (IBM) SALES & SERVICE ORGANIZATION.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
0%
3
25%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.4
punctuality
4.8
Showing 1-8 of 8 reviews

Jason D M.
06/2014
3.0
computer repair
  + -1 more
Phone number out of service - did they close?
Description of Work: Phone number out of service!
Rating CategoryRating out of 5
Yes, I recommend this pro

David C.
02/2013
5.0
computer repair
  + -1 more
I stopped by the shop on a recommendation from a friend to inquire about a tuneup of our home desktop computer. We have had it for a number of years and felt it needed to be checked out for better performance. The staff was professional, friendly, and courteous. They described what they would do and quoted a fee. I took my computer in first thing in the morning and had it back the same afternoon. Direct Computer gets and quot;Two Thumbs Up!and quot;.
Description of Work: The staff at Direct Computer did a complete tuneup of our home computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Timothy B.
10/2012
3.0
computer repair
  + -1 more
They mis-specified the wireless card purchased separately so that I was unable to get online. I ended up hard wiring the connection since they did not have weekend hours. They did refund my purchase for the card but did not seem especially concerned with their error. Pretty sure I could have done at least as well at the big box store in this case.
Description of Work: Sold me a new computer for my business, the computer seems fine.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$600

Kathleen B.
10/2012
1.0
computer repair
  + -1 more
Not well.
Description of Work: I'd love to provide a positive experience but no one called or emailed me back. :(

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Dennis W.
07/2012
5.0
computer repair
  + -1 more
Pleasant individuals that show they care for and value their customers.
Description of Work: By far this is the best computer company I have ever used. All employees are well trained, professional, and take the time to help you solve a problem (if you can). They do not tell you you need a service call, or you'll have to bring the computer in, if they can help you over the phone. Can't say enough about their friendly and fair business ethics!! Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$85

Jerry D.
11/2011
5.0
computer repair
  + -1 more
I swapped out work computers due to hard drive issues. (They were purchased from a box store). They both contained important data and software that are required to operate my business. I dropped off my main computer and received the new unit back completely operational in less than 48 hours. I was so pleased that I did the same with my business lap top. Great prices on both computers and all the accessories In the past Direct Computer has helped me with everything from Information retrieval, drive failures and software issues. I understand that they are also great with complicated networks.( I can believe it!) I have used their services for many years and recommend them highly.
Description of Work: New Business laptop and a PC system , I have used Direct Computer's services on several occasions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Susan A.
08/2010
5.0
computer repair
  + -1 more
This service was done on my work computer. I thought that I would see if these guys could fix the computer rather than send it off to my company's service center which takes forever. They tried to, but with the security software, they couldn't fix it. They charged me for a diagnostic only ($39.95), and they were very quick and professional. I would use them again.
Description of Work: Try to fix a computer with a virus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Earl B.
10/2008
5.0
computer repair
  + -1 more
Doug and his staff are very competent, courteous and friendly. I never have problems with the level or speed of service.
Description of Work: Has repaired and maintained my computers both in my home and on a take-in basis. Has also custom designed computers for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

    Contact information

    26580 Dixie Hwy Ste 101, Perrysburg, OH 43551

    www.4directcomputer.com

    Service hours

    Monday:
    9:30 AM - 7:00 PM
    Tuesday:
    9:30 AM - 7:00 PM
    Wednesday:
    9:30 AM - 7:00 PM
    Thursday:
    9:30 AM - 7:00 PM
    Friday:
    9:30 AM - 7:00 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    DIRECT COMPUTER INC is currently rated 4.5 overall out of 5.

    Monday: 9:30 AM - 7:00 PM

    Tuesday: 9:30 AM - 7:00 PM

    Wednesday: 9:30 AM - 7:00 PM

    Thursday: 9:30 AM - 7:00 PM

    Friday: 9:30 AM - 7:00 PM

    Saturday: 10:00 AM - 3:00 PM

    DIRECT COMPUTER INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, DIRECT COMPUTER INC does not offer free project estimates.
    No, DIRECT COMPUTER INC does not offer eco-friendly accreditations.
    No, DIRECT COMPUTER INC does not offer a senior discount.
    Yes, DIRECT COMPUTER INC offers emergency services.
    Yes, DIRECT COMPUTER INC offers warranties.
    DIRECT COMPUTER INC offers the following services: TECHNICAL SUPPORT FOR BUSINESS & RESIDENTIAL CLIENTS, ON-SITE LAN / WAN SUPPORT & NETWORKING. SETUP OF SECURE WIRELESS NETWORKS. SECURITY AUDITS. IN-STORE VIRUS AND SPYWARE REMOVAL, UPGRADES, CUSTOM BUILT COMPUTERS FOR BUSINESS, ENGINEERING & GAMING. WE ARE ALSO AN AUTHORIZED LENOVO (IBM) SALES & SERVICE ORGANIZATION.

    Contact information

    26580 Dixie Hwy Ste 101, Perrysburg, OH 43551

    www.4directcomputer.com

    Service hours

    Monday:
    9:30 AM - 7:00 PM
    Tuesday:
    9:30 AM - 7:00 PM
    Wednesday:
    9:30 AM - 7:00 PM
    Thursday:
    9:30 AM - 7:00 PM
    Friday:
    9:30 AM - 7:00 PM
    Saturday:
    10:00 AM - 3:00 PM