DAUDELIN POOL SERVICES

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Yes, we did use Daudelin Pool Services out of Perrysburg, Ohio to install our new in ground swimming pool. The posting of our evaluation has been a long time coming because it was a long time installing the pool. | |We met with Josh Daudelin in the spring of 2014 to discuss an in ground swimming pool. We worked out the details and signed our contract June 26th. He told us at that time it takes 4-6 weeks to complete a pool and they would break ground and start the end of July or first week of August. Ground breaking was August 15th. | |We just built our house and moved in January 2014 so part of the irrigation system and underground downspout drainage was already in place. We left the back yard and other side yard unfinished purposely for the pool installation. We marked and instructed them on where all the underground lines had been run so that they could do their best to avoid them or allow us to reroute. When the crew showed up it was all explained to them as well and as soon as we turned our backs they just tore through all of it as if we had never had the conversation. Josh said well when he is paying for a crew to be there all day he can't hold them up. This cost several hundred dollars and hours and hours of hard labor on our part to replace all that they tore out in a matter of minutes. | |Due to the slope in our yard and the height that the pool had to be we knew we would need most of the dirt they dug out for the pool to do the grading when finished. They started hauling the dirt away as fast as they dug it out and we told them to stop hauling it away because it was going to be needed. Apparently, the back hoe operator (same one that dug up all our irrigation and drainage tile) had a buddy nearby that he promised some fill dirt to so that is where all our dirt went. Consequently there was a charge for the driver and the truck to haul it away and later we had to pay the landscaper who straightened the whole mess up a fee to haul dirt back in and grade it off. | |So the actual pool installation went pretty good until it came time for the cement. We waited and waited and waited. Josh became difficult to work with and very rude. He did not try to find a different concrete installer just kept waiting for the one he wanted to use that just could not seem to work us into the schedule. The cost per sq. ft. of cement increased 25¢ from the time we talked to Josh about the pool until the time we signed the contract in June so Josh agreed to eat that increase. However, as the time got closer and the cement installer finally came out to measure for the job the price increased another $1.00 per sq. ft. that we were supposed to pay. On top of that he wanted to do an 18" colored and stamped border around the pool that would cost an additional $2400.00 even though he said himself it makes the job easier for him because they would have a place to stand to work from while they poured the remaining cement. Plus he could not give us a date as to exactly when he could do it and the snow was beginning to fly. Our landscaper had a pool installed in his back yard at the same time and told us we should use his cement person. He was sure he could get to it within a week and by now it is November. We called and he came over the next day and by the following weekend the whole area was poured and stamped. There is a two-week waiting period for the cement to cure before they can drill holes for the winter cover. That day came the day before Thanksgiving. | |It has been like pulling teeth to get information on how to operate and maintain this pool. The pool is beautiful now that it is finally finished but getting to this point has been a long hard road that I hope to never travel again and hope no one else has to travel either. It is not necessary for the owner of a pool building company to be so uninformative and rude. At one point when I asked about the heater/filter I was told Oh, you're a smart guy you will figure it out. Josh Daudelin did come about a week after they opened the pool this spring and gave a very abbreviated version of how to program the filter/heater/salt conversion. He gave us the water test kit and told us to just follow the instructions. Just be aware that 4-6 weeks really translates to 4-6 months | |Dave & Mary Hehl |Monclova, Ohio |

Well

Their reliability stands out. I have dealt with a lot of pool companies, and they don't return your phone calls. I had one pool guy who said he would fix my heater, and he would come and replace whatever I needed if I paid him $600, and then he skipped town and went on holiday. These guys are always there when they say they are there, and they have good people working for them. They are my pool guys.

the gentleman arrived on time - was very friendly and knowledgable. Taliked with my husband what he was going to do which made my husband feel comfortable about hiring someone to do the work. He worked all day - came back the next day to finish up. It looks great and he was very good about cleaning up. He also tested the line for pressure and we found out that we have a small leak. He said he would report this information back to the owner and he would contact me in the spring. When I called to make payment for the work the owner mentioned the leak and we set up a date in the spring for this repair. We are so pleased with this company - that we have recommeded to a couple of our friends.

Owner came out early July and we agreed his company would vacuum my pool the next week and discharge waste water. A week later I called Daudelin about service and owner informed me that his guys were onsite for 2.5hrs and did indeed vacuum my 20x40 inground pool. 1.)The water level was the same as week before. 2) same amount of debris in bottom of pool. The owner lied! They never came out and vacuumed for 2.5hrs @ $129hr. THEY NEVER VACUUMED AT ALL YET OWNER SAID THEY DID! He tried ripping me off fro $322.50! Needless to say they haven't sent a bill after my inquiry and challenging the vacuum of the pool. Gee I wonder why? What a scheister...warning everyone here - stay away from this company!!

They came out and looked at the system. Incorrectly diagnosed the problem the first time, but came back and fixed the issue with the pool. Prompt and professional.

It went very well. They showed up on the day they said they would (though I was expecting them a couple days later due to all the rain we'd had and figured that put them behind.). Once they drained the remaining water off our winter cover, they folded it, placed it next to the filter/pump, and then cleaned the pool of debris. They also shocked the water. For some reason they did not and quot;installand quot; the return jets. This wasn't a major issue as I am capable of doing it but there was part of a jet left at the bottom of the pool. It was the and quot;balland quot; portion which I retrieved later.

They were okay. My experience with them was good overall. They came when I was not home. They didn't do everything that I wanted them to do.

They were very good. They know what they are doing. We didn't use them because we decided to wait for the pool because we might be closing it up but they were very prompt, very informative, they are a good company. We have to decide what to do with the pool either to close it up or to fix it up. The price was in line with everybody else.

They were very good, they know what they are doing. We didn't use them because we decided to wait for the pool because we might be closing it up but they were very prompt, very informative, they are a good company. We have to decide what to do with the pool either to close it up or to fix it up. The price was in line with everybody else.

I was very impressed with Daudelin Pool Services. They came out and were on time, very polite and easy to talk to. We had been having a leak problem so that was another service they performed at the time of the closing. We were very impressed and made an appointment for them open the pool for us this spring. As a note. $0.00 is due to me not remembering the cost. I didn't want to over or under estimate. I do remember thinking the price was very competitive.

went great on time and professional

Last summer, I had difficulty finding a professional, reliable swimming pool company. At the end of the summer, I found Daudelin. (I did submit a review last season as well.)I decided to begin this season with Daudelin. My service techs have Zach and Nick. They opened my pool for the season ($219.92) and I have contracted with them to come for weekly cleanings. I couldn't be happier. They arrive on time, and do their job. The men are polite, professional, and very patient with my many questions. On a final note, I think it's important to find companies that you can build a relationship with that will stand the test of time. I think Daudelin looks to be that kind of company.

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They are very reliable. He is fairly straightforward and gets things done. Pool heaters are expensive.

It was great. Adam Daudelin is very professional, and be walked us through every step of the way. Gave us options for several price ranges. Work was done within a week and a half. I couldn't believe it. It was so fast! Everything looks amazing.

The reason we hired them was because of the knowledge of the owner, Adam. He took the time to explain things to us as a pool owner. We bought the house with the pool already installed. Actually my wife bought the house and we got married a year later and she didn't know that much about pools either. Adam was able to come out and explain things to us, he was personable and knowledgeable. The guy who came out, Ted and put in the liner had 20-30 years experience. I just felt comfortable with him that he was being honest and that we could trust him. That's why they got the business and the guys came in and did a great job. We had to add about $600 for the intake/outake pipes and they were able to notice a problem with it that someone had cut in there with a saw, it wasn't leaking. We pulled it out and found a little crack in there and the soft blade went almost all the way through the pipe. If they had not noticed that and we had done the pool liner and it started to leak we would have had to replace the whole pool liner. They noticed that and it cost us extra money to fix it but if they weren't good enough and diligent enough it would have been a huge problem for us.

..The work was done in stages....they came every day while the pool was filling back up with water..3 days total.. A lot of attention to detail...............They made sure the seams were okay and no wrinkles in the liner were present...........Payment was made in three stages also..as each procedure was done..........

Daudelin did an excellent job!

They were very professional. They were on time. I would recommend them to a family member or a friend. Their price was good.

My husband and I bought a foreclosure with a 20' x 40' in-ground pool. This pool was in a really sad condition, the company pulled nearly a dump truck full of garbage, tree limbs and leaves from the pool. The liner was gone, the bottom of the pool was ruined and one of the side panels was bowing in. My husband has a degenerative spinal condition and takes water therapy at a local hospital so we decided to see if we could save the pool so he could do his exercises at home too. (Everyone in the family is very happy to use the pool as well!) I called several pool companies and none of their companies answered with a live person. I pushed all the right buttons and left messages but when I called Daudelin Pools, Adam Daudelin answered my call. That was the first positive sign. The second positive sign was that Adam showed up promptly at our appointment. After surveying the site Adam commented that he had been called by a previous owner to look at the pool. That owner had not chosen to have the pool repaired but Adam remembered the pool and knew what it needed. That was yet another positive sign. When I explained our financial limitations he said that we could repair the pool for less than we had estimated it would cost. That sealed the deal. This company showed up when they said they would, they did the work on time and they did it on budget. Adam took the time to show us how all of the equipment worked and let us make notes on the simplest of routine maintenance because we are first time pool owners. The only issue we have had seems to be beyond anyone's control, in that the liner has shifted because so much rain has fallen that water has gotten under the line and the liner shifted in the pool. Adam came out first thing the next morning after I called him, (he answered his phone at 8:30 at night the first night we were able to swim), and we were able to come up with a plan to not only straighten the liner up at the time of the fall shut down, but he advised me on ideas to control the ground water around the pool to prevent it from happening in the future. Daudelin installed a salt system so that we don't have to maintain a chlorine level in the pool, and it's a significant cost and time saver. I like the idea of not putting chemicals in the water. The last issue for this spring/summer is a custom pool cover to be installed once it is made. That was another issue that I appreciated because I've tried to go green. A cover that doesn't permit sunlight to come through it so you do not have to dump chemicals into a green pool in the spring. I liked the responsive and personal way this company does business. I am very happy that our pool has so many cost effective, low maintenance and green solutions.