Desborough Construction Inc

It went really well. They were very professional. They left things clean and neat and I would recommended them.

We reviewed several contractors online and set up appointments with two. We met with John and presented our ideas. He was very easy to talk to and had many additional design suggestions. He provided us with a very timely and reasonable quote. He estimated that the job would take approximately one week. Our house has only one bathroom, but John assured us that he could make it usable at the end of each workday. The first day, John and Rob arrived on time. John had also arranged to have his plumbing specialist available if he was needed. As it turned out this was a wise decision. After discovering some underlying plumbing issues, the team worked quite late that first evening to make sure the bathroom would be usable as promised. The work progressed quite well throughout the week with each day showing substantial progress. During the renovation and remodeling process John continued to suggest various ideas that might make the overall job better. These suggestions dealt with both structural and aesthetic concerns. By the end of the week after a few more long days, the job was mostly complete and we just awaited the delivery of the custom made glass block window. During this entire process John, Rob and their team were always completely professional and very considerate of our personal space. We could not be more pleased with the final outcome. It was a pleasure to work with individuals who are both artists and craftsmen.

I could tell from the start John was very competent. He initially spent an hour at my house, assessing the job and offering suggestions. He came back with a very detailed estimate that covered everything we talked about. Once the job started, there was always an attention to cleanliness. Additionally, I only have one bathroom, and I was able to use it every night during the job. They also kept to the time frame established up front, which was great. I am fully satisfied.

It took contacting the company twice and threatening to ask Angie's list for my money back before I got a response and an appointment. The day of the appointment, the person was over an hour late. In the middle of doing the review, he took a personal call that was not an "emergency" and chatted in front of me for over 5 minutes. He did tell me he worked with Home Depot, but I did not think it would take more than a week after the meeting to get an email and then a paper copy based on sale prices good for a limited time and the estimate be on their sample invoice. Also, there were specific details not included from the meeting we had in person. I am very glad I didn't spend more than 50 dollars for someone to come out and do no more than this gentleman did. It certainly was not worth the $300 value the ad claimed it was.

John and his crew did an excellent job removing the old kitchen and half bath, repairing the walls, electrical and plumbing and re-installing the new floors, cabinets, windows and lighting. The work went as scheduled. They cleaned up the work areas at the end of each day.They were very thorough in every detail and making sure I was satisfied at every stage of the re-model.

After we complained the contractor made an effort to make up for the poor service. He sent us some very nice drawings and refunded our money.

John and his group were timely and professional. John went beyond the original scope of work by including several shelves that were not part of the original quote. John communicated with me on each stage of the job and informed me of any delays we "might" incur I would highly recommend John for any similar work and plan on using his services to finish the rest of the basement.

John and his crew wasted no time and began the remodel on 8/11/2011 removing all old cabinets, appliances, countertops, etc. They showed up on time, everytime, and worked hard to get the job done. John took his time explaining everything to us and went above and beyond to meet our needs and expectations. Any questions we had, he answered in a timely manner. The communication with John was the best we have ever had with any contractor. John and his crew cleaned up the kitchen and garage after each day they worked, leaving the space spottless. Everything was completed within 3 weeks, and turned out amazing! We could not be any happier with the final product. We would without a doubt hire John and his crew again for any future updates to the house.

We bought a new stove with a double oven below the range top. The stove was at a 90 degree angle to our existing dishwasher in a corner of the kitchen. The handle on the new lower oven door did not allow the door on our dishwasher to fully open without first opening the oven door to the floor. We liked the new double oven and decided to move the dishwasher. John Desborough was very professional in recognizing and dealing with problems involving the plumbing, countertop and ceramic tile. He gave us a detailed estimate of the work he would perform. The move was done by his crew in one day with little disruption to our household. John came back a second day to do the new sink faucet and and garbage disposal. Finishing and cleanup done each day. The project went great from beginning to end.

.All in all I would say that they did a good job. Some of the tiles here and there are not perfect. A lot of this kind of a job is not going to be perfect. Only in the upstairs bathroom is there a noticeable difference in the tile. That bothers me a little bit. But that is going to happen. There was a time line and they were able to get the work done before we were to move in. That was excellent. But I do believe that we ended up paying them a bit more money to get them to complete in our time line. We could have probably done it cheaper if we did not have such a strict time line. All in all they did a good job in the time allotted. They also had to re-set the toilet and it did not fit well. Something was wrong with it. I called the owner John Desborough and he came and did it himself and we have not had an issue with it since. He did not charge us for that. That was nice that he came and fixed the toilet for us. I think I would look around the next time and compare pricing because I think pricing wise they were asking a lot more than several of the other estimates that I got.

From the estimate and proposal drawing phase through to completion, John and his crew dealt with us very professionally. From a customer service standpoint, you couldn't ask for a better experience. He and his workers did a great job at each stage of the process. They turned a dreary basement into a terrific room to entertain or just hang out. There were a couple of especially creative solutions that John came up with to bring a working sink and bar to our basement since we previously had neither running water nor a drain in the basement. Two things stood out during the job: 1) John had great attention to detail. We could tell that he wanted us to be thrilled with the result. 2) He was flexible with us along the way as we changed the plans during the project. Overall, we are extremely happy with the way things turned out. The job ended up finishing under budget and right on schedule. It was a pleasure doing business with Desborough Construction and I would highly recommend them to anyone.

The wet weather we've had this year changed a 4 or 5 day job into a 3 week job however, it is now complete. Everything looks great, John's crew cleaned up after themselves well. They did most of the work while my wife and I were at work. The couple of times our paths crossed, I observed them to be professional. My wife and I intend to use them again for additional projects.

John's crew started on May 16 with demolition. That went very fast and only took a day. The crew showed up each day on time and were real pros. They asked questions at all the right stages to make sure we were on the same page as how we wanted things to look. We did a wainscot with tile around the entire bath with a nice border. We discussed tile layout beforehand to make sure it worked with the fixtures. I had the sink and vanity on-site and ready for install so we could be sure that the tile height was correct around the sink. John's crew worked well together. One cut tile as the other worked the layout and put the tiles in place. You could tell this was not their first rodeo. They knew exactly what needed to be done and in what order. Any issues I had brought up with John during construction were addressed the very next day. We had very good communication with the entire crew. The bath was finished on June 1st. It took just 2.5 weeks even with Memorial weekend in the mix. At the end of the job, John and his crew cleaned up the garage that was used as a staging/work area and hauled away all the construction debris. The results are great. We could not be more happy with the end product. The bath turned out fabulous and we have had many compliments. We would hire John again without hesitation.

Excellent communication, design and implementation. John and his team were a joy to work with - professional, capable, and timely. Great attention to detail, and came in $750 under estimate. Highly recommended.

Everything went smooth and the job was completed when I expected. They do extra things at no additional cost and do an overall exellent job! This is the third time we used them and will again in the very near future. One of the best!

They were very professional and responsive. I got a very nice estimate from them. It was well detailed, describing what they would be doing. I would definitely call them again.

We used John's company a few years ago to remodel our bathroom from top to bottom. He was great--very courteous, professional, and considerate of our schedules. We hired him again for our basement because of the excellent work he did with our bathroom. Although he was swamped with other projects, he still found a way to fit us into his schedule. The work was done quickly and professionally, and he worked with us to keep everything within our budget. I highly recommend him for any household project!

it went very well. the workers showed up on time and the bathroom looks great. i had a problem with the basement switch and called john desborough and the electrician came out the next day and fixed it. i definitely would use this company again

John Desbourgh worked with our designer very well and came up with ideas to improve apon them too, and implemented them. He does meticulous, artistic work. He has always gone beyond our expectations.Worked with city to meet requirerments on codes. Has turned our home into a show room that is to be proud of, we are getting ready to find more work for Desbourgh Construction remodel our rec room.

John Desborough and Rob competed the gutting of the 3 shower walls (after I chose to remove about 3/4 of the drywall and tiles the night before to save time). John studied the leak in order to arrive at the best and most cost-effective solution. He ended up replacing pipe and re-welding it to the valve. At the same time raising the height of our showerhead as it had been lower than average. I thought this was very thoughtful. He tested everything himself and I thoroughly tested his work again before me to assure it was bone-dry. They took great care to cut the mold and mildew resistant shower wallboard and tiles outside in extremely cold temperatures. John even repaired and repainted damaged drywall beyond the shower area that had been damaged due to the leak. Had I tried to do all of this myself, it would have taken more time and money without looking as good or done as well. They took on a demanding job and made it look easy...true professionals. The quality and craftsmanship are excellent. Our friends and family love our shower, especially the recessed shelf. Two thumbs up!

John did an OUTSTANDING job! His attention to detail is absolutely awesome. We'll definitely be using John for all of our jobs in the future.

A+ to Desborough Construction! I wanted to expand a small loft in my home; turn it into a bedroom with a closet. John was a great resource with ideas. The job exceeded my expectations. Outstanding quality, great price, and done on time. Also, he worked with my family's busy schedule, with minimal disruption to our lives. I was amazed at the attention to detail. It looks so natural, like it was originally built that way. One of the strengths was making the new area fit into the look of the house. I can't say enough positive about Desborough Construction, and would definitely use again.

John and his crew turned our 1991 mauve and gray master bath into a gorgeous one right out of a decorator magazine. We cannot say enough good things about John and his eye for detail, design and professionalism. The project took approximately 5 1/2 weeks from start to finish but must say that about a week of that was just waiting on the fabrication of the shower walls and granite countertops. John and his crew were a pleasure to work with and top notch professionals. We will definitely call John for any of our future projects.

Our condominium looks like new! I can hardly recognize it compared to what it looked like before. Mr. John Desborough was friendly and very helpful from start to finish. He assisted us in choosing the right color choices based on our desired effect and his previous experiences. We also had him take a walk-through before he started to recommend what we needed to do to update our condo in terms of what should be repaired/ updated. John and Rob were awesome! They 'hit the ground running'. They carefully moved furniture and household items, were dilgent in using drop cloths to cover furniture and flooring, cleaned-up after themselves as they moved along the condo and at the end of each day. They asked us to carefully look over our condo to let them know if any touch-ups were needed throughout. They went that extra mile to please us. They even cut out a large piece of drywall in our bathroom, that was damaged by water, surfaced and replaced it. Their professionalism was excellent. They went over the entire condo (ceiling, walls and trim) before finishing the job to make sure every last inch was done and they left us with a smile. We feel lucky to have found a contracter with a personal touch who takes pride in his work and does it with a smile on-time (5 days) for WAY less than I expected. I've already recommended him to friends and relatives and consider John's contracting company the only one I'd call to repair and remodel our condo.

John was very professional when he came out and gave me a estimate for the job. He kept in contact and if I e-mailed him I had a reply within the hour. They were scheduled for two days to do the job but finished it it one. They did extras I did not expect (painting soffet that was not on my current list, but was needed, vacuumed the carpet and put the furniture back. I expect to use them again for other jobs that we need done. Nice job!