Desborough Construction Inc

Kitchen and Bath Remodeling, General Remodeling, Interior Painting,

About us

Desborough Construction Inc. is a full service remodeling company. We offer full design work free of charge and the estimate is free as well. Our team of highly skilled tradesmen& craftsmen strive to perform the best job possible at all times & maintain the highest level of customer satisfaction & professionalism every step of the way. We use licensed subcontractors for plumbing and electrical work. We have developed a highly diverse level of clientele ranging from the budget minded to high end. Every job receives the same level of attention to detail & customer satisfaction whether its budget, middle or high end. Every year we continue to expand our customer base through phenomenal customer satisfaction & a can do attitude. We are also now dealing with commercial accounts & maintenance accounts with big box retailers & service companies throughout the region. We have continually expanded our operations steadily every year & have not been affected by the ailing economy due to our exceptional customer service &timely completion time. As we have grown, we have not forgotten the little things that have helped us to achieve our goals. Every job site is left cleaner than when we originally arrived just to ensure that the customer is not responsible for putting things back together after we are gone. We offer flexible hours of operation & will work with each customer in any way necessary to accommodate their schedules & individual needs associated with their job & their day to day lives.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Remodeling - kitchens, bathrooms, basements & additions. Framing, insulation, drywall, painting, custom carpentry, hardwood flooring, laminate flooring, ceramic tile, laminate & granite countertops.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8264 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
5%
3
6%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 251-264 of 264 reviews

LEONARD P.
12/2012
1.0
home remodeling
  + -1 more
KNOW SHOW NO CALL
Description of Work: NONE . CALL AND LEFT MY # .NOBODY CALL ME BACK AND DID NOT SHOW UP AT THE HOUSE

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Desborough Construction Inc
This member called twice on back to back days and emailed request for contact on second day. I sent a reply with potential appointments for the following week but never heard back from him. I never showed up to look at anything because I never spoke to this customer. Our initial correspondence will be by email to get details of job, etc. Since I never got a response to the email for appointment options I assumed this member had moved on. This happens sometimes and I don't pressure anyone. If I don't get a response I move on as well. Hopefully you worked out your project with another service provider. Thank you

Sean L.
12/2012
5.0
home remodeling
  + -1 more
unknown
Description of Work: Contacted John Desborough to provide quote on a major kitchen re-do. He came to our house not during regular business hrs. (Sat morning) to accomodate our busy schedules. John is certainly well experienced and offered some ideas we hadn't thought of. He asked us what our priorities are while keeping within a budget then mailed us a detailed spreadsheet & picture of possible renovations. Have not made a final decision on which contractor we will hire however, John is definitely in the running.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert G.
12/2012
3.0
home remodeling, basement remodeling
  + 0 more
n/a
Description of Work: n/a

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$50

Response from Desborough Construction Inc
Wow is this one a shocker that comes out of nowhere without merit. Met this meber graciously a second time after he cancelled his appointment when I was right down the street from his house but ok I will come back to downtown Cleveland from 40 miles away. We met, I sent him a 2D layout for his basement as advertised along with an estimate to complete the work. He contacted me back asking how we could reduce price to get within his budget. I responded with some options. Never heard from him. Sent him 2 additional follow up emails to discuss and never received any word ever again from him. Situations change as well as customer circumstances so I never pressure anyone whatsoever although it was odd. I am always down the road with work either way I won't be doing your job right away as there are always many jobs on our board accepted and patiently waiting for our services. I can't help but think this is a case of mistaken service provider identity. Not to worry though I won't hold it against you Rob our reviews speak for themselves as well as the Angie's List nomination for 9 super service awards this year backing up our 2011 designation by Angie's List as the best General Contractor in Cleveland. Merry Christmas to you member.

Tony G.
09/2012
5.0
remodeling, basement remodeling
  + 0 more
It went good.
Description of Work: This company (the owner) came out and did an inspection of our basement. He told me that he would come up with some prints/ideas and e-mail them to me. I still have not heard from him, but he asked to be patient because they had a lot of work.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL L.
09/2012
1.0
home remodeling
  + -1 more
not good
Description of Work: wouldn't come out. they said it was too far.
Rating CategoryRating out of 5

Response from Desborough Construction Inc
Not really understanding your review here. We don't have an unlimited service area. You contacted me for your coupon and I explained that we don't service your area. Proceeded to tell you to contact Angie's List for your refund so what is the point of this review I would ask?

Sandra R.
09/2012
1.0
home remodeling
  + -1 more
It didn't happen.
Description of Work: I was offered a "deal" so I bought $100 worth of blueprints for kitchen & bathroom with my credit card online. I never heard from them to make an appointment. The note I received said due to heavy response it could take a while to get back to me. I understand this was probably just an honest overlooking of my request and because I didn't follow up with them, nothing was done but I couldn't remember the name of the company to re-contact them! It would be great if they would contact me. Thanks. Sandra Raine Svoboda 440-285-2174

Rating CategoryRating out of 5
responsiveness
1.0

Yes, I recommend this pro
$100

Response from Desborough Construction Inc
We don't contact you. You contact us when you are ready for your service to be performed. Is it my fault that you don't know who you purchased a coupon from? I don't really understand your post here

Irene W.
08/2012
5.0
home remodeling
  + -1 more
unknown
Description of Work: This company is very good at what they do. They removed my deck and then reassembled it after my water proofing. The next year they power washed and stained my deck and it looks beautiful. They are also very good at communicating. They are very responsive and never leave you hanging.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carolyn S.
07/2012
5.0
home remodeling
  + -1 more
Please see above description.
Description of Work: Contractor came out and provided professional drawings for the areas to be built in and remodled. Drawings were of excellent quality; contractor spent considerable time explaining work to be done. Unfortunately, the price was higher than I could afford though I knew this going into the project. I just needed to know an exact price of what I would be dealing with. I am not sure as yet whether I will be able to proceed with this project since I am a retiree.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lisa S.
07/2012
5.0
home builders, home remodeling
  + 0 more
Description of Work: Very nice man - prompt response and very professional - gave me an estimate for a kitchen remodel. I did not move forward with the project for other reasons but would certainly consider having this company do the work if I do the remodel in the future.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WILLIAM B.
06/2012
1.0
home remodeling
  + -1 more
See above.
Description of Work: Called John for an estimate on a retro-fit kitchen remodel. I had the cabinets in my garage and told him on the phone that I wanted to use them and buy countertops and other peripherals, but that the cabinets should be able to be used. He came out and told us that he would have to plug the measurements in to the computer "and see what the kitchen wanted to do", but that it was likely that we would have to buy almost all new cabinets and not use what we had because it just wouldn't work. No reasons why, no attempt at even figuring out if they WOULD fit. We told him we were on a tight time frame given that that cabinets were already here and we didn't have use of our garage, and he said he'd get us an estimate in about a week. Well, it's June 30th, we hired someone else, have our garage back, kitchen was completely torn out and totally remodeled, ALL of the cabinets we had (yes, every last one) fit in my kitchen, and I'm still waiting for his estimate. If he didn't want this job, he should have just said that to begin with. Very unprofessional. And I certainly hope I don't get a follow up on here like another person who gave him a poor review, that says he sent the estimate in the mail and it must have gotten lost - we gave him our email addresses as well and asked to have it sent both ways...never received a thing.

Rating CategoryRating out of 5
professionalism
1.0


Sherry S.
03/2012
5.0
contractors, ceramic tile, countertops, drywall, insulation, remodeling, marble & granite, home remodeling, interior painters
  + 7 more
(see above)
Description of Work: John Desborough is a talented, trustworthy contractor to whom we give our highest rating! Desborough Construction, Inc., recently completed an ambitious master bathroom suite renovation totally from initial custom design; handling of all permits; through complete demolition of existing rooms; working with skilled tradesmen and craftsmen on plumbing and electrical; installing beautiful tile work, painting; and delivering the finished project on time as promised and within budget! As contractor, John Desborough skillfully orchestrated all aspects of the highly technical work involved in bathroom renovation and with total professionalism throughout to our complete satisfaction. This construction company and all crew members are pleasant, professional, skilled, and most respectful of how renovation can impact on family life during the process. They cleaned up their work area every day and were most eager to please the client. When a problem arose with a delivery delay, Desborough problem-solved and trouble-shooted the situation to our satisfaction to keep the project moving on schedule. Desborough Construction, Inc., is an honest, quality company which we enjoyed working with and to which we give our highest recommendation. Our new master bathroom suite with walk-in closet/bonus room is comfortable, beautiful, and luxurious. We love it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Tony W.
03/2012
5.0
ceramic tile, remodeling, woodworking, home remodeling, interior painters
  + 3 more
unknown
Description of Work: How many times has a contractor been on schedule and on budget for you? Well, after many renovation projects over the last 25 years, THIS WAS A FIRST FOR ME. John and his crew did impeccable work in my home -- new floors, new tile back splashes, custom built cabinets, an innovative and cost effective relocation of appliances, a refaced fireplace with new mantle, new gut-renovated bathroom and a complete paint job. John showed up for the estimate exactly when promised and gave a very detailed proposal so that I was able to "pick and choose" among the projects according to my budget. He began work exactly when he promised and showed up without interruption during the entire project. He finished when promised -- sometimes working late into the night in order to keep his promise. During the project, the crew left the house in order every night and showed great respect for our property. I am a demanding "Type A" person and John's work exceeded all my standards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ed P.
03/2012
5.0
remodeling, basement remodeling
  + 0 more
unknown
Description of Work: John did an excellant job on our basement. We had John refinish the entire basement (1400sq ft) to include a full kitchen, office, family room, utillity closet and storage. The work done was top quality, on budget and on schedule. John communicated with us very well during the process from estimate to completion. John also had many suggestions that were very helpful toward achieving our goals for the basement. We will use John on our next porch project and we would highly recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ed P.
03/2012
5.0
remodeling
  + -1 more
unknown
Description of Work: John did an excellant job on our basement. We had John refinish the entire basement (1400sq ft) to include a full kitchen, office, family room, utillity closet and storage. The work done was top quality, on budget and on schedule. John communicated with us very well during the process from estimate to completion. John also had many suggestions that were very helpful toward achieving our goals for the basement. We will use John on our next porch project and we would highly recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3335 Teresa Ct, Perry, OH 44081

www.desboroughconstruction.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
Closed


Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Kitchen and Bath Remodeling,
General Remodeling,
Interior Painting,
Ceramic Tile,
Drywall,
Basement Remodeling,
Finished Carpentry and Woodworking,
Flooring Sales and Installation,
Countertops and Backsplashes,
Plumbing,
Doors,
Electrical

FAQ

Desborough Construction Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: Closed

Desborough Construction Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Desborough Construction Inc offers free project estimates.
No, Desborough Construction Inc does not offer eco-friendly accreditations.
No, Desborough Construction Inc does not offer a senior discount.
Yes, Desborough Construction Inc offers emergency services.
Yes, Desborough Construction Inc offers warranties.
Desborough Construction Inc offers the following services: Remodeling - kitchens, bathrooms, basements & additions. Framing, insulation, drywall, painting, custom carpentry, hardwood flooring, laminate flooring, ceramic tile, laminate & granite countertops.

Contact information

3335 Teresa Ct, Perry, OH 44081

www.desboroughconstruction.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
Closed