Rochell Landscape is a full service landscape company specializing in hard scape installation. Affordable prices and unmatched customer satisfaction are the foundation for our success. Mission Statement -
"Our mission is to create beautiful outdoor living spaces that our clients can enjoy for years to come." Additional DBAs - Rochell Landscape & Lawn Care, Rochell Landscape & Lawn Care LLC.
Matt was awesome from start to finish. We love it all! Thank you!!
Description of Work: Installed a beautiful paver patio with a Pergola and fire pit. Also, provided us with a landscape design.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
JACQUELINE R.
09/2013
5.0
lawn service
+ -1 more
They are great.
Description of Work: They do my regular mowing and lawn up keep.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANN & CHARLES H.
06/2013
5.0
landscaping, lawn service, mulch, tree service, hardscaping
+ 3 more
Meet with Alan and told him that I wanted to start over with my landscaping. The only ideas I had were to removed 3 trees that had grown too close to the house and rebuild the retaining wall in front of the house. Everything else was up to Alan. He took measurements of my property and told me he would be back in touch with me in a week with a design. He completed the design in a week and we met to discuss his plan. The plan had a drawing of my lot, where plants would be placed, a description (with color photo) of each plant, and an itemized cost list.. I told him what I liked and didn't and he went back to revise the plan. I agreed to the revisions and he scheduled me for late April early May. About a week before work was to start, I told Alan that I was unsure about the retaining wall design. He revised the plan again and suggested that I visit a stone supplier to view my options. After the visit, I decided to go back to the original design. Unlike other landscape companies that have 8-10 people on your property, tripping over themselves, Rochell had an on-site manager and never more than 3 people on the job. It took a couple of days to removed all the old stuff. The retaining wall took about 3 days to complete, and about a week to re-cut the beds, trim the current shrubs, plant new stuff, and lay new mulch. By not having an army of people of people on-site, I think there was a greater attention to detail which led to a "crisper" look when the job was finished. Several neighbors have stopped by to commented on how good the new landscaping looks. Rochell wanted me to be completely satisfied with their work and I was.
Description of Work: Redesigned landscape; removed trees; removed overgrown plants; planted new shrubs, flowers, and trees; cut beds; laid new mulch.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Gary C.
06/2013
5.0
concrete repair, landscaping, hardscaping
+ 1 more
They were professional. They came out did the work, they did a good job, it went well. It was what we expected and they had the best price.
Description of Work: Rochell Landscape did general landscaping. The price was under $2000.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Brian C.
05/2013
3.0
landscaping, mulch
+ 0 more
see above.
Description of Work: Last year, I had landscaping installed in the front half of the property. Overall, I was pleased with the plants that were installed. I had a 1 year guarentee on these plants. Over the winter, some of these plants died. I started calling Rochelle in April and was told that Doug would bring me out the replacement plants. Doug refused to return calls. After a couple of weeks, I contacted Allan, the owner, and he said that Doug was swamped and Allan would be handling my replacement plants. I was told that I had to be patient as they were busy, even though I have been calling for over a month. Finally, Jon was supposed to be at my house on 5/18 at 10:00. At 10:30, I finally text Allan and he said that Jon is behind schedule and he would be at my house on Monday. I had no phone call letting me know that they had rescheduled. On Monday, they delivered my plants while I was gone. When I got home, I found that they had given me almost dead plants. The only response I could get from Allan was "water". This was outrageous and I didnt pay for dead plants originally. Since Monday, I have been calling Rochelle and they agreed to come out and look at the plants. Their response was" It is our stance that they are not dead but just need water". Absolutely no customer service. I told them that my stance was that I would never ever use their company again.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$4,000
Response from Rochell Landscape
We would never intend to leave a customer unsatisfied! Our last communication was getting screamed at and hung up on. We stand behind our work and plant material. The plants installed came directly from the nursery and were planted. The plants were not dead they were simply smaller than a couple of the other ones planted. We inspected the plants and there were no brown spots and no dead material on them. If we felt as if replacing the plants again would have fixed the situation we would have done so. We feel that none of our personnel deserves to be swore at and hung up on. We regret the situation and are looking forward to ensure this is never an issue in the future.
Adam C.
04/2013
1.0
landscaping, lawn service, lawn treatment
+ 1 more
This company ceases to amaze me. I have read their follow up to my review and they are liars. My yard was not in poor shape prior to them providing services. It was actually in great shape and one of the best in my neighborhood. They never came out to view my property prior to "them" starting fertilizer service on my lawn. Actually, Ryan the office manager looked my property up on google earth while at the shop to give me a price. This was so that he didn't have to come out and measure. As stated in their feedback response, "It looked to be a lack of water and care prior to our arrival". Lack of care is false and so is lack of water. It was the middle of the hottest part of summer. All grass will be stressed at this point. As a lawn care professional I would have thought this company would have know to keep heavy machinery off of the lawn. Instead, your workers drove a tractor pulling a sprayer to apply the product. I believe most people would agree that heavy machinery should not be used on a lawn in the middle of summer and during the hottest part of the day. When mowing a lawn during the summer it is common knowledge to mow either early or late in the day so damage is minimized to the grass. I know this, and I expected this company to know this. Once again, this company is horrible and they have proved that with their follow up feedback. If you want to hire them for services, I cannot recommend them. If you do happen to hire them for services, I wish you the best of luck.
Description of Work: This company destroyed my entire yard and did nothing to fix it. Would not even reimburse me for the cost of grass seed. Very unprofessional, especially their office manager Ryan. He screamed at me like a little girl on the phone. Matt Rochell never returned any of my phone calls and Doug Gehring never came through on any of his promises. After I cancelled their services they continued to fertilize my lawn after I had already paid $900 to Dethatch, aerate and reseed my lawn with another company. They did this to many other customers as well including my brother inlaw. This company is extremely shady and poorly run. Stay away, they are a mess.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$60
Response from Rochell Landscape
We are truly sorry about the situation. We did follow through with all necessary steps to ensure the problem was handled. We contacted our representatives at Lesco our fertilizer supplier to look at the property. Their opinion as well as ours is that there was nothing done by us to kill the lawn. The lawn was in very poor shape when we originally began servicing the property. It looked to be a lack of water and care prior to our arrival.
Because of the weather, the project got off to a slow start. But, once Rochell began, the project was completed very quickly and professionally. Rochell was very responsive in making changes to the patio design we requested. They also created a computer-generated patio layout for us to review. Their design guidance early-on helped us get the final results we were looking for. The project turned out very good, and we are thrilled with the results!
Description of Work: Rochell installed a paver patio, sitting wall with pillars, and LED lighting accents at my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$9,000
Maryellen M.
02/2013
3.0
lawn service, lawn treatment
+ 0 more
The work has been unsatisfactory and we plan on switching companies.
Description of Work: This was a yearly contract for lawncare and treatments.
Rating Category
Rating out of 5
quality
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Response from Rochell Landscape
As a company we pride ourselves on quality and customer satisfaction. We truly apologize if your needs were not met. Please contact us and if there is anything we can do to resolve this issue we would be glad to do so. -Matthew Rochell
Margaret S.
02/2013
5.0
landscaping, lawn service, lawn treatment
+ 1 more
Very nice people. Price was right and I was happy with the service.
Description of Work: I had them take care of the mowing for awhile and was p,eased with the service. I also had them do the lawn treatments and was peased as well.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
Response from Rochell Landscape
Thank you so much for your kind comments. We are truly here to serve you!
CAROL S.
02/2013
4.0
lawn service, lawn treatment, leaf removal
+ 1 more
I was a client of theirs for years and years. We were more than pleased with them and they hired a business manager and I had a falling out with him. We went with a different company after this. It was sad this happened as Mr. Rochell is a fine man to do business with.
Description of Work: They took care of mowing our lawn weekly. I had them do some leaf cleanup in the fall. They aerated the lawn and they rolled it in the spring. The fee above was for the weekly lawn service.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$26.25
Response from Rochell Landscape
Thank you for the kind comments. It was such a big deal that the incident with the office manager happened that we parted ways with the employee. I hope we can again gain your confidence. -Matthew Rochell
NANCY B.
02/2013
5.0
landscaping, mulch, pavers, gravel, hardscaping
+ 2 more
We were very pleased with their service.
Description of Work: They rebuilt a stone area on either side of our steps, this included topsoil. They planted a Japanese Maple tree.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rochell Landscape
Thank you for your support! We look forward to continuing our relationship!
Gary C.
02/2013
4.0
landscaping
+ -1 more
The service was very good. They were very professional and gave us the information that we needed. In the future this is a company that we would consider.
Description of Work: They gave an estimate for regular landscape work.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rochell Landscape
It is our goal to ensure that all customers are 100% satisfied with the Rochell experience. If there is any way to fix our shortcomings please advise. We would be glad to do so. Thank you!
Robert A. S.
02/2013
5.0
landscaping, lawn service, snow removal
+ 1 more
We are happy with the service. They always do a great job.
Description of Work: They do landscaping and snow removal. They do lawn care weekly in the summer. The cost above is for snow removal on our driveway and our walk.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Response from Rochell Landscape
You guys have been a pleasure to work for. We are looking forward to continuing our relationship!
LISA M.
02/2013
4.0
concrete repair, excavators, hardscaping, patios
+ 2 more
The service was fine. They were very friendly. At the time they did the work a lot of the workers came down with colds and they communicated well during this time. They put down plywood as they had to use heavy machinery to do the work. It still left a few track marks and they used straw and seed to replant as they told me they would have to do. I would have had them do that a little different as the straw caused weeds. They did what they told me they would do and the work was good.
Description of Work: They took out an old patio and redid the concrete.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Rochell Landscape
It is our goal to make sure our customers are 100% satisfied. Please contact us if there is anything we can do to change the areas where we fell short. Thank you!
Jesse F.
02/2013
5.0
lawn service
+ -1 more
unknown
Description of Work: They maintained my lawn. They are good
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Rochell Landscape
Thank you for your kind words. It is our pleasure to serve you!
Shirley G.
02/2013
5.0
landscaping, lawn service
+ 0 more
unknown
Description of Work: They did lawn service. They did do a little landscaping in the past as well. They did a good job for us. We had no problems.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Rochell Landscape
Thank you so much! It has been our pleasure to serve you for many years!
Dale W.
04/2012
2.0
lawn treatment
+ -1 more
Called on 4/5/12 left message for someone to call me for an estimate for lawn service, never received a return call.
Description of Work: None.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
1.0
Response from Rochell Landscape
We pride ourselves on a punctual response. We have reviewed our record and the customer left a message with no phone number. In this event we can not contact the consumer. Our voicemail stated to leave a name and phone number if we are assisting another customer. Although we feel regret for this situation we can not contact prospective customers if we have no phone number to contact them.
Sandra T.
04/2012
5.0
landscaping, lawn service, mulch
+ 1 more
All past services performed is rated excellent!
Description of Work: Rochelle Landscape did an excellent job in performing spring clean- up of two flower beds. They properly mulched, edged, weeded and cleaned out winter debris. Rochelle has performed aeration, lawn treatment and mowing services for the past eight years. I am very pleased with the weekly services.
They were great to work with through the entire process. We made repeated changes during the initial design phase and they were very flexible and had lots of great ideas. During the construction phase they always showed up early in the morning and worked until dark. They are hardworking and reliable and we are thrilled with the final result.
Description of Work: Rochell removed our old patio, driveway, and front sidewalk. They installed new drainage lines from the gutters in the back and ran them out to the street. They installed a new large paver patio, sitting wall, decorative wall to help conceal air conditioner unit, front paver walkway, and new concrete driveway and sidewalk. They also installed new landscaping in front and back and graded yard and installed sod.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40,000
Response from Rochell Landscape
Thank you so much for all the kind words! It truly was our pleasure to meet and have the opportunity to complete a project for you. You are truly great people! Thank you again!
Lance V.
11/2011
1.0
landscaping
+ -1 more
I ended up firing them because they did a lousy job. I would not recommend anyone to use them. They decided to plant grass seed on July 1st and we were out of town. They did okay on the beds but the new beds that they were supposed to dig, were not defined. They started to install the turf and that’s when I told them that they needed to go because the base of the ground area was not adequately leveled and graded away from. So there were literally puddles all over the place. There were a couple of paper patios that they were supposed to install on the outside of the gate which they decided to seed the grass before they did those, and I’m not sure why. They used cheap plant material. I had them put plants along the outside of the fence and about half of them along the back of the fence were dead. They were dead when they installed them and so I told them that I wanted them replaced. They kept telling me that they would get through it but they never did it. They used cheap spirella and some kind of purple plants that quite honestly were very ugly. I definitely would not use them again. Their price was average. We tried to resolve the problem but I don’t want them on my property again. I don’t want to deal with them anymore.
Description of Work: We used Rochell Landscape. We last used their services this past summer. We contracted for them to redo all of our landscaping beds to build new ones along the outside of our fence, and to install artificial turf around our pool. We also contracted them to completely re-grade and reseed our lawn.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Rochell Landscape
In response to this report we deeply urge you to look at this members other reports. They have a history of bad reports. No company that works fro them will satisfy them. We you the highest quality plant material and products available. We had been providing service to this member for 7 years prior to this project. The reason for the project was to upgrade the property because the home owners association was pursuing a lawsuit due to the poor condition of the property. The project was a struggle from start to finish. The sonsumer terminated the project after physically threatening one of our employees. Please take this report at face value and contact us to get a long list of referrals from reasonable people. It is unfortunate that this project ended the way that it did. We have taken alot of time to review the situation and find out why this project went in a downward direction. The consumer did not pay for any of the services rendered and it looks to be headed in the direction of litigation. Our number one goal is customer satisfaction from start to finish. This report is inaccurate and for the most part untrue. We hope you take more than this report in consideration of our quality and craftsmanship.
10/2011
5.0
concrete repair, masonry, hardscaping
+ 1 more
They did an excellent job. They were very thorough and did a great job cleaning up. Everyone in our neighborhood has told us how nice the work looks.
Description of Work: They put in walls around my flower beds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Rochell Landscape
Thank you for the great review!
Alvina J.
10/2011
5.0
landscaping, lawn service, lawn treatment
+ 1 more
They do excellent work and we are very pleased. They have done a great job and we would be happy to recommend them. They are probably the best we have had in our area and we will continue to stick with Rochell.
Description of Work: They trimmed all our shrubs and took out some dead plants. They also did mowing for us this summer and insect spray and fertilizer.
He was very impressive. He was very professionally dressed. He said they needed to redo base and the interior and relay. They are all ICPI certified installers. They would pull up the patio and get rid of the sand. They would check the gravel base. He said they would use polymeric sand within the base of the relayed brick because it hardens like concrete and roots can't grow through the pavers. Maintenance every 3 years. He would power wash the patio, remove the old sand, and put down more polymeric sand, wet it down, and sweep. He said he would put soldier brick along the outside of the brick. They pay close attention to detail. He said it would be done in 2 and a half to 3 days. 35 dollars per guy per hour and two year warranty on the work. He would have a estimate by wednesday which he did. He had ideas for the water feature and fire pit. He sent me a thank you card saying thank you for allowing me to come out and give you and estimate. It had a full folder thing that looked professional with information on his company. He called back 6 days later asking when he could come back out and then he called back again. I had a hard time telling him no. He was just so nice and professional. He didn't do the job but I was very impressed. It was a little expensive. He does landscaping and lawncare.
Description of Work: They gave me an estimate for re-doing a patio.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Rochell Landscape
Thank you it was a pleasure to meet you!
David G.
06/2011
3.0
landscaping, hardscaping
+ 0 more
CHANGING TO NO COMMENTS. FILED COMPLAINT WITH LANDSCAPER AND BETTER BUSINESS BUREAU. 1st Project: June 2010 -- As of July 2011, towers leaning, pavers beginning to have crack and wear. Hiring another landscaper to come out and make repairs.
Description of Work: PAVER PATIO, SOD LAYING, FENCE, RETAINING WALLS.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$25,000
Response from Rochell Landscape
Rochell Landscape fully backs all work installed with a 2 year warranty, and the pavers carry a lifetime warranty (Oberfields). The client never called concerning the project. If given the opportunity to respond we would have promptly fixed any issues with the project at no cost to the homeowner. After the compliant we looked at the project to find no leaning columns (towers) and no wear on the pavers. This complaint is very concerning to us. Customer satisfaction is our #1 goal when entering into a project.
Shannon W.
10/2006
3.0
lawn service
+ -1 more
The work Rochell did was generally of good quality. There were times it seemed that they were rushing through the job, and more than once I wish they would have taken into account how soggy our back lawn can be before dragging their big mower through it and creating muddy tracks through the grass. That being said, I typically did not have any concerns with the work performed. In terms of communication, I would have appreciated more responsiveness from the owner on specific service concerns (such as the one above) and requests for estimates. Alan seemed to respond more readily to my husband's phone calls (which I didn't appreciate, but didn't necessarily take offense to,) but in general his responses weren't consistent. At this point, we have purchased our own lawnmower and will most likely go through a different company for any landscaping needs.
Description of Work: Regular lawn mowing and occasional spring landscaping maintenance.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$25
Response from Rochell Landscape
We are very concerned about this report. It is our goal that ALL customers are satisfied during working with Rochell Landscape. We would like to extend our sincere apologies to the customer. Unfortunately, we were not aware of any issues during the time we maintained the clients lawn. If service is ever requested again we will be sure to do everything in our power to ensure the customer does not feel this way. -Matthew Rochell
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Lawn and Yard Work,
Pavers and Hardscaping,
Lawn Fertilization & Treatment,
Patios,
Concrete Pouring and Repair,
Mulch and Topsoil,
Stone and Gravel,
Masonry,
Excavating,
Landscaping - Lighting,
Snow Removal
FAQ
Rochell Landscape is currently rated 4.3 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
Rochell Landscape accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa