PC PROJECTS LLC

Jake is always on point when he builds and configures my computers.

trouble out of the box. While transferring files from my old machine it was discovered that the power cord to the new machine was not functioning and the low battery notice stopped the transfer. Having a good part of my personal information now on the new machine I wasn't willing to return it to the store for a swap out and that was the only way the store could supply the particular cord I required. Jake went off the clock and was able to source the needed part and was then able to complete the transfer and download some new programs. A mix up in ordering a new program resulted in a potentially expensive mess which Jake was able to work out with a vendor who normally does not offer exchanges on software. He did this on his own and without any charge or invlovement on my part. All in all a very reasonable price to pay for a professional job well done.

Jake has been my go-to computer guy for nearly ten years. Always very efficient and tolerant of an old guy who doesn't know much about these things.

It was an excellent experience. They were very good. My son's computer is working fine now. I felt that their pricing was fair. What I liked about them was that they were very friendly and very competent.

Jake McCann is the guy who owns it. He is prompt, responsible and does good repair. He does the job. He does what you ask him to do. I had a warranty for the last job because he had built a new computer for me before that. He is very professional. I would definitely use his services in the future too.

They supplied every need that I wanted. My computer crashed the first time and they came out to my home and fixed everything. Their response time was wonderful and reasonably priced. They were very patient with someone that doesn't have much experience with computers. I had a warranty with another larger company and found it such a hassle to use the larger company, so I called PC Projects who did an excellent job. They repaired the hard-drive and I was using the computer the next day. The next time, I had a small problem and they came out again in a short amount of time. The last time I wanted some computer training as I was having problems using all of the options one computer. The individual came out and sat down for an hour with me, reasonable and very worth-while for me. He showed me neat things on the computer and the options are saving me quite a bit of type now. They installed great virus control as well. Their customer service is the best I have seen. They call back the same day. These people are just fast-response, reasonable, and great! I am just very impressed with this company. Their support service is wonderful as well!

When I called to inquire about service, the tech gave me all the information I wanted about what my computer might need, the hourly rate, and what expenses I might have. He was pleasant, got right to work-he works fast-reset things-and now my computer works better than it ever did. He was very informative and helpful. I'll follow up with him in the future to keep my computer working well. If I decide to get high speed interent, he'll be avaiilable to guide me throught process and install the virus protection my computer will need. I highly recommend PC Projects for computer repair.

It was the best experience I could hope for. Was hesitant to contact someone, had even considered just sitting my mess out on the curb to go to the dump. Jake came in and within minutes I knew he knew exactly what he was doing, and had made the right choice. He was clear in his explanations of what was wrong and what it would take to fix it, didn't waste time. Super Jake had arrived.

The service was wonderful and my computer now has the memory and the capability of getting my work done. Jake responds in a timely manner to your inquiries. They also provide website services and I have used them for that and have been very pleased. Prices are reasonable. He is very knowledgeable and competent. I have not had any problems and I highly recommend him.

Jake was direct, courteous, and knowledgeable. Gave clear explanations of virus and capacity problems, fair estimates and did not push any product that we did not need. Jake is available 24/7, onsite. Will use Jake again as needed.

Jake returned my call within three hours and was able to come to my house that day. Jake is very knowledgeable and professional and works quickly. Not only did he fix my immediate problem he took the time to evaluate my computer's performance which had been gradually getting slower during the last few years. Since Jake worked on it, my PC is amazingly fast and efficient again. I am very glad I called him!

I was worried about this whole thing, but my fears were groundless as it turned out. The resulting speed is breathtaking. My system runs great with no problems.