Nature View Exteriors LLC

The project went smoothly. Bobby who oversaw the removal of the old deck and support structure and the construction of the new deck was excellent. His team arrived on time when scheduled to work and their work was very professional. They handled the permit process and the removal of all construction debris. The project was delayed because Trex was behind on production and delivery of materials due to COVID, but once Nature View got the needed materials, they were on the job. The installation was excellent and done with a high degree of attention to detail. I'm glad we used them to do our deck remodel.

The work was done very well, completed in a day and cleaned up beautifully. One piece of wood was cracked due to its drying out. They came back immediately and replaced not only it, but also, the one next to it. We highly recommend Nature View for their professional job and kind attitude!

Nature View Exteriors is a fantastic company! They are professionals that know their trade. Chuck O’Neil, the owner, came to our house and evaluated the job of replacing our two level deck. In a timely fashion, we received his bid. The bid was fair and the work needed was itemized and described in the contract that followed. A timeline was given. We were kept informed throughout the construction. They even called when the crew could not work because of inclement weather. The work crew was outstanding! They were knowledgeable, courteous, timely, and respectful! They were hard workers that took pride in their work. Our questions were addressed, and they checked to make sure that we were pleased as the work progressed. Our deck is beautiful! It is well-constructed, safe and visually pleasing. We could not be happier with our experience with Nature View. We are so thankful that we found them! We highly recommend them!!!

When we looked at installing a deck, I talked to 5 different contractors, including Lowes (Nature View). There were some variances in their approaches. The main one was attached vs. free standing. After thinking it over, researching on internet, and discussing it, my husband and I both preferred not to put holes in our beautiful new house and chose the free standing option. This also allows us to convert it to a patio after the soil settles many many years down the road if we desire. One contractor only used wood, one (2?) only used fake (Trex or Timber Tech typically) and others offered either. My husband wanted wood - yep, he really did although I think it was due more to cost than preference. I was not about the staining and maintenance plus we have enough bugs around and I didn't want additional stress of any wood boring insects while I wanted to relax on my deck. So we used Trex. I did research on these also and there used to be some problems with them, but it appears that was earlier on. Of course, these will not decompose naturally so they are not as environmentally friendly, but alas. It took us about 3 1/2 months from start to finish. The Lowes sales rep didn't forward the HOA approval timely though so it probably would have been a 1/2 month less with that. It also had to go through 2 more approvals. The actual construction took about a week and half (with another 2 approvals in there plus Thanksgiving). Teri is the Office Manager and she was organized, nice and good with communication. There were a couple of times I would have liked to been contacted when I wasn't, but overall, I was very pleased with the office at Nature View. She did a great job incorporating what we wanted in our deck - our vision if you will. Lowes delivered some of our materials to someone else - not sure who - hopefully they figured it out later. However, we got everything eventually, but another week delay there. The entire physical job was completed by a team of 2 - Quintin and his brother (nice & polite). They did an excellent job in the completion and detail of the deck. I am very happy with the way it turned out. It is 16' X 16' with a 2' foot bumpout on the one corner. We chose the saddle with the white trim to go with our yellow house with white trim and it really looks great. Unfortunately, it was completed just in time for the freezing temperatures, but alas, it will be great in the spring. Their day usually started around 11, but they were coming from Pataskala to Plain City so quite a drive. The clean up crew and Lowes came 2 days later to get the trash and some excess material, respectively. Overall, I would highly recommend Nature View. I am very pleased with how the deck turned out. It was well done and very sturdy. It even costs less than I thought it would, although that may have been related to the time of year also. ;) But again, spring will be here in a few months.

The fenced was installed nicely. I only complained about the door was not easily closed and they came back fixed it.

The contract was made in April with completion in May with Lowes with this company as subcontract. The work was started in June after multiple followups and they quickly abandoned job when they failed inspections twice because they hit a little water in the footer holes they dug. Other contractor was able to finish the job to spec within the same price within 2 weeks from start to finish. Original contract was to attach deck to house which they failed to do (county wanted higher quality than they were willing to perform). Entire amount was refunded when Lowes failed to execute contract in July. Attached is a picture of the site when they stopped work. Material was also sitting on my driveway for a few weeks while followups were in progress.

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Overall I'm satisfied. Just that the one time of not being responsive. I had a moment when he was non-responsive and sence I had paid 1,500 in advance I got a little shaken he had taken off. However a day later he called and gave some kind of explanation.

Very well.

He started the job when he said he would, and it was completed in a timely manner. They made sure they cleaned up and removed all the debris. The finished produced was just as I pictured it. It looks great and I no longer can see into the neighbors kitchen. Yeah!!!