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Cruikshank Plumbing Co

Plumbing, Water Heaters, Drain Cleaning,

About us

Cruikshank Enterprises, Inc DBA Cruikshank Plumbing, was founded and incorporated in 1993 by principals Mark and Verna Cruikshank. For commercial new construction and remodeling needs, we provide plumbing expertise of the highest standard. Our commitment to quality is the reason why so many general contractors prefer our company and utilize our services job after job. Experience: Our seasoned project managers provide our company with over 68 years of combined job management experience in both new and remodel construction. Training is top priority at Cruikshank Plumbing. In addition to a Journeyman’s license, all project managers are trained through and have graduated from the Associated Plumbing and Hydronics Contractors (APHC) Apprenticeship Program, of which Cruikshank Plumbing has been a member since inception. We currently employ 10 people, including principals, and are located in Pataskala, Ohio, just 15 miles east of Columbus. We pride our company on providing our employees with outstanding benefits and a quality work environment. Our diversified staff enables us to meet the plumbing needs of the Central Ohio area. Our safety record speaks for itself. Our company safety management programs have enabled us to provide our employees and clients with a safe, clean, drug-free work environment. We have never had lost time injury. We are currently a member of the Better Business Bureau, The Builder’s Exchange and the APHC Apprenticeship Program and hold a clean record with Dun and Bradstreet. Our commitment to quality and our ability to complete a job on a timely manner has enabled us to develop a reputation for excellence in the plumbing field. Our desire to provide ongoing warranty to maintenance is accomplished through our competent service team with over 17 years of experience in commercial, industrial and residential service work. Additional DBA - Cruikshank Enterprises Inc. Additional contact name - Verna Cruikshank.

Business highlights

31 years of trusted experience

Services we offer

Water heaters, softeners, tankless water heaters, disposals, sump pumps, faucets, toilets, bathroom remodels, water conditioning, water service lines, gas repairs, new gas service, drain lines, backflows, and more! We handle all plumbing tasks, whether big or small. Contact us to book a free estimate or to secure a spot on our schedule.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.9286 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 76-100 of 286 reviews

Bonnie Y.
04/2014
5.0
plumbing, water heater repair
  + 0 more
They complete both jobs efficiently.
Description of Work: Replaced gas water heater. Replaced water line to newly installed fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Paul P.
04/2014
5.0
plumbing
  + -1 more
Michael showed up on time and completed the work I needed done on our double sink vanity.
Description of Work: Installed two pop up sink drains. Installed offset plumbing for two sink drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

Anthony B.
04/2014
5.0
plumbing
  + -1 more
I would recommend them. I think he corrected the problem, and he was here in a timely manner. They took care of it. There were no issues.
Description of Work: Cruikshank Plumbing Company fixed the broken faucet on my sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori W.
04/2014
5.0
plumbing
  + -1 more
Our sump pump was continually running, but not pumping the water out and the water was almost to the top of the pit. Within 30 minutes of making the call the service person was knocking on my door.
Description of Work: Installed a new sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Dave C.
04/2014
5.0
plumbing, drain cleaning
  + 0 more
It went well. Everything was told to me up front. I was told the rate upfront, they charge in 15 minute increments so I was able to get a ballpark price in mind. The technician was very personable and professional. We chatted the whole time he was there and the work was completed promptly and to my exceptions. At the end of each of the jobs the three jobs he completed, he had me check them out to ensure that the repair was successful and the item worked as it is supposed to. I was extremely happy with the work!
Description of Work: They fixed my leaky kitchen sink along with repair my toilet that wasn't flushing correctly and a kitchen sink that wasn't draining correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

MICHAEL R.
04/2014
5.0
plumbing
  + -1 more
Service was through and professional
Description of Work: Investigate a possible water leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

RIC S.
04/2014
5.0
plumbing
  + -1 more
Plumber was professional, explained everything well, and did a great job.
Description of Work: Replaced a corroded valve in our kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

jessica A.
04/2014
5.0
plumbing
  + -1 more
He arrived on time. The repair went very smoothly. He was extremely knowledgable and thorough. Followed up to make sure the repair was complete.
Description of Work: Repaired a leak under kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kay G.
04/2014
5.0
plumbing
  + -1 more
After doing several loads of laundry water started backing up into the basement from the main drain. After looking through Angie's list I called Cruikshank. Their response was courteous and professional. Troy assessed the plumbing and found heavy root growth in the line. He did a thorough cleaning and suggested the procedure be done yearly. We plan on doing this and will definitely have Cruikshank do the job. We are very satisfied with the work and highly recommend this plumbing company.
Description of Work: Cleaned main sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Joseph L.
04/2014
5.0
plumbing
  + -1 more
They just do good work and they are prompt. I’ve been a long time customer. They are just a good company to do business with. They replaced it at no charge and they came out promptly and fixed it and took care of it. I’ve used them for a long time.
Description of Work: I used Cruikshank Plumbing to do some warranty work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BETH D.
04/2014
5.0
plumbing
  + -1 more
They scheduled me quickly. Their technician showed up promptly, quickly diagnosed the problem and fixed it efficiently while answering all of my questions. The price was very fair and I appreciate their flexibility. I will call them again and recommend them to others.
Description of Work: fixed the leak under my kitchen sink by replacing the garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kimberly L.
04/2014
5.0
plumbing, water heater repair
  + 0 more
The merchant was excellent from the moment I called to inquire about them providing services. The person scheduling appointments I really want to say her name was Angela...super friendly and genuinely cared. The technician had some concerns while I waited for my appointment the next day and personally called me to offer advice in the meantime as it was sub zero degrees outside at the time. When the technician did come to my home they were right on time. they put protect coverings on their feet to be mindful of carpets. the were informative, detailed and very efficient! I was really impressed with a technician that was clean, caring and normal! I will most assuredly use them again! In fact, from now on they are my go to company for any service they offer that I may need! I will recommend them to family and friends. I even over heard a lady in the grocery line talking about needing these types of services and didn't know who to call and suggested these folks! She said she would absolutely call them based on what I shared with her. Not sure if she did but hopefully.
Description of Work: The Merchant repaired my hot water heater and cleaned it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Brian M.
04/2014
5.0
plumbing
  + -1 more
They were very respectful, and did a great job
Description of Work: Replace sink plugs, fit sump pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

John P.
03/2014
5.0
plumbing
  + -1 more
The service plumber was on time, courteous, and did a great job at a reasonable price.
Description of Work: I had a plumbing issue with a leaky drain in my bathroom sink that was fixed promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$36

DAVID S.
03/2014
5.0
plumbing, drain cleaning
  + 0 more
Excellent, friendly, clear, prompt, and professional service! After clearing out the main sewer line (took a little over 2 hours, with a clog due to roots that had found their way into old pipes, plus sludge backup), he cleaned up the work area and explained our options going forward, as well as what to watch for in terms of warning signs.
Description of Work: Cleaned out main sewer line from basement drain, which had backed up/was clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

WILLIAM C.
03/2014
5.0
plumbing, water heater repair
  + 0 more
After discovering small leak in old tank, consulted Angie's for the A-rated companies. Cruickshank was the top company that serviced our area, so we contacted them for a quote. We told Michelle what the problem was and asked for a quote for a 40 gal water heater. She told us we should go for a 50 gallon (powervent) tank. Without sending out anyone to look at it, she quoted us $1,500.00. We agreed and she set us up for installation on Mar 19, 2014. Randy and Mic? arrived at 2 PM to prepare for installation. They told my husband that there was going to be an extra charge for changes in plumbing to accommodate new heater. They finished around 4PM. They cleaned up and took away the old heater. Their work was great and we are happy about the new heater installation. The extra charge was $115.00. We probably will go someplace else for a quote before we call them in the future as they are pricey.
Description of Work: Removed bad hot water tank (powervent) and installed new LARGER (powervent) tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,615

Mark L.
03/2014
5.0
plumbing
  + -1 more
He was a nice and pleasant person. It was a simple job and he did a good job. I have not had any problems since they did the work. I kept their information to use them in the future if needed.
Description of Work: They reseated a toilet for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward T.
03/2014
2.0
plumbing
  + -1 more
Appointment was no problem. Provider said toilet could not be set until flooring was in place. Several ideas were proposed as to how to check/fix sump problem. Very courteous and professional on appointment. We were told we would hear in the next week on an estimate. We have yet to hear from them about the estimate on either the toilet or the sump pump. We had told him (Devin) that we would lay the floor so it would be ready for his company to set the toilet. We were not told to call when the floor was ready.
Description of Work: Asked provider to check out setting toilet in basement bath, as well as checking on and suggesting appropriate remedy for backup sump pump not properly charging.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Response from Cruikshank Plumbing Co
[removed member name], I want to apologize for the lack of customer service that you received, I apologize personally for not getting back with you and not getting you the estimate. I would really like to remedy the situation, if possible, and send a plumber out free of charge to set the toilet and look at the sump pump, or if you feel there is a better way to remedy this we can discuss other options. There is no excuse for not getting back with you in a timely manner, and I would really like the opportunity to show you that our company does not conduct business in that manner. I apologize again for the inconvenience and please let me know what we can do to make the situation right. Thank you, Deven

Nick & Jeanie H.
03/2014
5.0
plumbing
  + -1 more
We had a standby generator installed. And while the guy was here I asked him to fix our shower problem. He did not have a part on him that he needed but he did not charge us for the time it took him to purchase the part . He only charged us for the labor.
Description of Work: After my husband fixed our leaky shower,the temperature control was backwards, plus the hat never got hot enough and the cold never got cold enough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark G.
03/2014
5.0
plumbing
  + -1 more
Great, they came out gave us an estimate were here when they said they would be here. Did the job in the time allotted. Everything was as it was before they started. Everyone was friendly and easy to deal with.
Description of Work: Installed a back flow prevention device.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

SCARLET C.
03/2014
5.0
drain cleaning
  + -1 more
Everything went really well. They were prompt & did a good job.
Description of Work: The unclogged a main drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise S.
03/2014
5.0
plumbing
  + -1 more
The company sent the same plumber as they sent the last time. I had the same excellent efficient service. The plumber's name is Troy. Like I said he was so efficient. I originally called about a toilet that kind of exploded. Water running everywhere. This was not the same one that the company came to repair several weeks ago. Anyway, I had turned the water off to the toilet and made an appointment for the next day. He was supposed to be here between 12-2 but when they realized the job before mine was taking longer than expected I received a call and it was well before I expected to see him. They did not say that I would just have to wait, they were calling to give me options.......I was home and told them it was just fine for him to be here later. So when he arrived I had two other issues I wanted him to address: another toilet and the bibs around my outside faucets. He went to work not wasting any time. He took care to protect my floors. He explained what he was going to do and again after explained the charges. You are very lucky to have an employee like this one.
Description of Work: Repaired two toilets and replaced a bib om an outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$347

Andrew O.
03/2014
5.0
plumbing
  + -1 more
The work was beautifully done - ours is a particularly tricky drain situation and had not been updated since the late 70's. It took all day long to do the soldering and fitting of the pipes. I thought it was kind of pricey, but we know it was done well.
Description of Work: Cut open bathroom wall and removed old bathtub drain and faucet & replaced them and replaced old bathroom plumbing with new copper & PVC pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Stephen O.
03/2014
5.0
plumbing, water heater repair
  + 0 more
Arrived on time. Did a good job. Cleaned up after.
Description of Work: Replaced dual water heaters.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David I.
03/2014
5.0
plumbing, water heater repair
  + 0 more
Our hot water tank died on a Sunday and we called and left them a message before hours Mon morning. They called back shortly after open of business and was available same day (not considered an emergency call). I received a quoted price for a 50 gal tank as we all assumed that was what we had given the size of our home. We've had it 8 years and the tank had no markings for capacity. When they arrived, they descovered it was an 80 gallon so the price went up of course but they had the right one in their warehouse so I still got it same day. They were professional and courteous the whole way. They will be our 1st call going forward.
Description of Work: Replaced our 80 gal hot water tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Contact information

10723 Hazelton Etna Rd SW, Pataskala, OH 43062

https://www.cruikshankplumbing.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Natural Gas Lines,
Generator,
Sewer Cleaning,
Drain Pipe Installation,
Excavating,
Gas Logs

FAQ

Cruikshank Plumbing Co is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

Cruikshank Plumbing Co accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Cruikshank Plumbing Co offers free project estimates.
No, Cruikshank Plumbing Co does not offer eco-friendly accreditations.
No, Cruikshank Plumbing Co does not offer a senior discount.
No, Cruikshank Plumbing Co does not offer emergency services.
Yes, Cruikshank Plumbing Co offers warranties.
Cruikshank Plumbing Co offers the following services: Water heaters, softeners, tankless water heaters, disposals, sump pumps, faucets, toilets, bathroom remodels, water conditioning, water service lines, gas repairs, new gas service, drain lines, backflows, and more! We handle all plumbing tasks, whether big or small. Contact us to book a free estimate or to secure a spot on our schedule.

Contact information

10723 Hazelton Etna Rd SW, Pataskala, OH 43062

https://www.cruikshankplumbing.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed