C & J Basement Solutions LLC

Work went well! Very professional, showed up on time and they were affordable!

My experience was great.

They dug up the basement and fixed leak. They are honest and do excellent work. Thumbs up in all categories.

Our sump pump quit working on Thursday evening and water started backing up into our basement. I did have a backup one that had a defective battery so I was able to use that temporarily to stop the flooding and get the water under control. But it was quite clear something needed to be done. We had been quoted a month earlier $804 and $1,199 from two other basement plumbers that specialized in Sump Pump. Vacation was coming up though and we didn't have that sort of money. I remembered I had a friend who was in the plumbing business though so I asked him for a referral to some place that was affordable and wouldn't cost me an arm and a leg. He recommended C & J Basement Solutions and so I gave them a call about 6:45pm, just 15 minutes before they were to close for the day. I got voicemail and left a message, thinking that I would get a call Friday morning. Instead just 5 minutes later a very friendly woman called me back and got me on the schedule for Friday morning! Friday morning comes and Jeff, the service technician from C&J shows up early by about 10 minutes. After waiting on cable TV and other repairmen sometimes for hours it was refreshing that Jeff was respectful of my time and showed up slightly early. Impressive so far. Jeff went downstairs and I explained the history of the sump pump. He said he would need a few minutes to look at it and so I went back and checked on him in 15 minutes and he said my main pump wasn't functioning at all. I asked him for a quote and he said he could do it for a fraction of the cost of the other two guys, by about half. I was very happy with that and asked him when he could do it. He said "well how about now?" Now that was music to my ears! After briefly discussing it with the wife we decided to go ahead and authorize Jeff to put in the new pump. Jeff had one quick trip to a local hardware store and then was back and working on it within 30 minutes. After about another 30 minutes he came upstairs and told me it was all done. I verified the work and noticed our water level was considerably lower. Jeff explained how the new pump worked and that our old pump, when working, had simply not been installed correctly and had let our water level get way too high. This new pump was top of the line and would pump out all of the excess water the way it should and keep our water line low. After a quick handshake with Jeff it was all done. I was very happy and that is a huge understatement. To have a failing pump on Thursday evening and a service visit, a quote and a full install at an economical price by the next morning was beyond the pale. I thanked Jeff profusely and told him he'd be getting an excellent review from me asap. I cannot recommend Jeff enough. He is a friendly guy who will take the time to explain all of your options, he's punctual and respectful of your home and most importantly for many of us he is not going to charge you a huge markup. So if you are looking for someone to help you with your sump pump or other plumbing and basement needs I can tell you that I wholeheartedly recommend Jeff and he has my eternal gratitude for getting our situation resolved as he did before our vacation. The last thing I wanted to worry about going on vacation was coming back to a flooded basement and now this will not be on my mind. Thank you Jeff and C&J Basement Solutions!

Had many other quotes, but felt the most comfortable with his product and why he provides what he does. Pricing was very competitive and he's a solid guy. Would highly recommend them.

I cannot say enough about this company - awesome work!! I used to have a dehumidifier running continuously, but still had a very damp basement. After Jeff's crew was finished, the dehumidifier turns itself off as it is not detecting any moisture. These folks are professional - completely cleaning everything at the end of each day. No hard sell job, just presented the facts and proposed solution - trustworthy, dependable. You can get estimates from elsewhere, but this is the company to do the job!!!

unknown

Jeff and his team are awesome. Polite, professional, and personable. Very hard workers, showed up on time and finished on time. All of the digging was done by hand, hard work, but even Jeff, the owner was out doing the dirty work.The only reason I gave them one B was because I found some left over down spouting they forgot to pick up. Price was fair for all that was done. After a hard rain the basement is dry!

unknown

This is a small company, which means low overhead. Owner Jeff Hedrick did the initial estimate and did part of the work. Most of the work was done by employees Brian and Carl (Jeff does not use subs). Jeff has worked in this field a long time and is very professional, knowledgeable and easy to get along with. Brian and Carl were guys I was very comfortable with working in my home. Work included: -- Removal of existing plastic sheeting -- Fogging of crawl space with an organic (safe) anti-microbial disinfectant -- Installation of drainage matting over existing gravel -- Installation of 20 mil, anti-microbial, multi-ply, nylon cord reinforced liner -- Removal of fiberglass insulation in joists and application of spray foam insulation The liner is warranted for 25 years. Also, if any rips occur (even if your fault) they will repair it at no charge. The only reason I knocked them down to a "B" on quality was that they did end up with a fair-sized wrinkle in one corner (they said this usually happens {especially with the 20 mil I specified, instead of the 10 mil they usually use} and they did plan it so it would be in the least conspicuous corner). A very BIG plus with Jeff was his price -- I priced the same exact job with the local big name in basements and they quoted a cost over $5,000!! Note in the photo that I will try to attach, that the liner only goes part way up the wall -- this was my choice (they would have done the entire wall for the same price).