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The Plumbing Solution

Plumbing, Drain Cleaning, Kitchen and Bath Remodeling,

About us

Family owned & operated. Coupons and online appointment scheduling available on our website (www.theplumbingsolution.net). OH License # 45125.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing sales, installation, repair, drain & sewer cleaning, video camera inspections, water heaters, disposals, sump pump, drains, bathroom remodeling, gas appliances installed & code violations corrected.

Services we don't offer

Large commercial work

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.083 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 83 reviews

Dorothy H.
03/2013
4.0
drain cleaning, plumbing
  + 0 more
I have had them before. They are friendly and seem to do a good job.
Description of Work: They snaked my drains and replaced old pipes.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

brent H.
02/2013
5.0
plumbing
  + -1 more
Mike Cicero was clear & efficient in all work. I've counted on The Plumbing Solution in the past and will continue to do so.
Description of Work: Appliance & plumbing repairs and check ups.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha C.
01/2013
5.0
plumbing
  + -1 more
They arrived on time. I showed him the problem areas and he explained in detail what was happening and what he needed to do to correct the problem. He answered all my with full explantions and made some suggestions I may want to think about in the future. I was totally impressed with his services and without a doubt would not hesitate or refer my family and friends "The Plumbing Solution" Thank you Angie.
Description of Work: **Repaired leak of 1/2'copper line on inlet to garage faucet. Cut out leaking section of copper & replaced with new section of copper. Extended and increased size of washing macing drain standpipe to prevent overflow from draining. Installed two new stainless steel braided no burst washing machine hoses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$273

Joanne M.
11/2012
5.0
plumbing
  + -1 more
There was a high pitched whistling sound & sound of water rushing through a pipe periodically, caused by a faulty pressure reducing valve. Mike replaced the valve & explained the pressure settings. No more noises! Always a pleasure working with Mike & Dawn. Won't hesitate to call them again.
Description of Work: Replacement of presure reducing valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$358

09/2012
5.0
drain cleaning
  + -1 more
Spent extra time making sure all drains were clear and flowing freely.
Description of Work: Checked every drain to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Joseph L.
06/2012
5.0
home remodeling, plumbing
  + 0 more
Plumbing Solutions was always right on time, the work came in right at the estimate, they left the plae cleaner than when they got there and I never felt like they were trying to BS me or sell me something I didn't need or want. They were also able to snake out my lateral line without notice and gave me a great rate.
Description of Work: I was in a time crunch because I was moving and I needed to get a small stand up shower replaced. I had cntacted bath-fitters and re-bath and the estimates I get rom the high-pressure salesmen (Bath-Fitters more than Re-Bath) were extremely high. I called Plumbing Solutions based on Angies List reviews and they responded right away. They gave me a good estimate, talked me out of a fiberglass unit and sub-contracted a re-modeler/ tile guy and it turned out to be extremely reasonable and looks and works great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Harold S.
03/2012
5.0
plumbing
  + -1 more
The job went perfectly despite the fact that the 3/4 inch ball valves were in very tight spaces and made soldering difficult. That was no problem for Mike cicero. I have used The Plumbing Solution since they started in business in 2007 and I can tell you that Mike Cicero is a perfectionist and no job requires a call-back. It's done right the first time. In addition Mike is knowledgeable, honest, courteous, punctual and takes the time to explain things and answer questions. I would not use anyone else and I have no qualms about recommending him to anyone.
Description of Work: Rebuilt a MOEN single lever shower faucet, Installed 4 new 3/4 inch ball valves as bathroom shutoff valves where none existed before and adjusted sink drain pop-up so bowl would hold water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$501

Gale F.
02/2012
5.0
plumbing
  + -1 more
I had called earlier in the day, on a Saturday to set up an appointment to have some work done in my upstairs bathroom. I left a message and was called right back. An appointment was made for Monday. In the meantime, we were trying to close old water valves in the basement, sprung a leak and had to shut of the main water supply. I called them again and they came right out so that we would have water. They only charged 59.00 for a service fee, which also included when they came back on Monday to do the original requested work. They did not charge me extra for the weekend emergency service. They paid much attention to detail, were friendly, self sufficient and clean. They explained everything ahead of time and kept us updated on their progress. I felt very confident that they would do a great job and treat me with fairness. I would absolutely use this plumbing service again. Thank you!
Description of Work: Installed 2 new ball valves in basement. Installed new chrome emergency shut off valve for toilet. Cut out wall to expose drain and waterlines. Cut all and move over to accommodate new vanity. Installed 2 new emergency shut off valves. Installed 2 new ball valves on water supply for tub faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Sandra B.
01/2012
5.0
plumbing
  + -1 more
As I stated, shortly after we called this our home, we were faced with a leaky, poorly mounted toilet. We had been discussing other plumbing jobs that we wanted to have done but we didn?t know who to call. The toilet forced us to find a plumber so we turned to Angie?s list. We wanted to find a good plumber that we could have a long term relationship with. Plumbing Solutions fit the bill. They were prompt, professional, courteous, understanding and very easy to work with. Much to our embarrassment, our dog constantly barks when an intruder is in the house and they comfortably tolerated it and worked around it. After the toilet was fixed (required pipe, welding and more) we scheduled a second date to install 2 bathroom faucets, two outdoor cold water fixtures and a garbage disposal and switch where there had never before been one. Their dedication to excellence became even more evident when they informed us of suggested and needed replacements (i.e., metal bath sink drains versus plastic and the kitchen second sink drain replacement of a rusted and deteriorating drain trap). They even did some things that weren?t previously discussed free of charge. For example they installed a shower head and provided and installed a hair trap in our tub. We didn?t expect that they would do that for free so we were pleasantly surprised. They also replaced a rusted broken pipe collar under the kitchen sink for free. Whenever our next plumbing need arises, I hope that The Plumbing Solution is still going strong and available. They are a husband and wife team that complement each other nicely. They are the type of workers that you would trust in your home even in your absence.
Description of Work: Our home is 48 years old but new to us. Plumbing solutions provided prompt emergency service for a leaky poorly mounted toilet in addition to several planned plumbing repairs and changes.. They thoroughly explained the work that was needed, the cost and why. They helped us decide on future voluntary plumbing jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Sandra B.
01/2012
5.0
plumbing
  + -1 more
They were a wonderful company. I am satisfied with all aspects of their services. I would refer them to anyone that needs plumbing.
Description of Work: The Plumbing Solution company fixed my leaking toilet and the mounting. They also put in a new pressure valve for the water pressure in the house, including the installation of six new faucets, garbage disposal, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Gregory J.
11/2011
5.0
drain cleaning, plumbing
  + 0 more
Mike was very professional and meticulous in his work. He took the time to answer all questions.
Description of Work: Repaired leaky kitchen faucet, leaky bathroom pipe connected to sink, installed new pressure reducing valve on main water supply, adjusted house water pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$417

DENISE K.
10/2011
5.0
plumbing
  + -1 more
Had to return to correct and finish some of the work. Initial work was started the end of May, some parts needed to be ordered, returned in June to complete the work, but needed to return in August to do additional work and one final time to correct some problems. Not charged for the final visit. Overall we were satisfied with the final result and no problems since.
Description of Work: Replaced insides of three toilets. Rebuilt kitchen faucet. Replaced garbage disposal. Reset two toilets. Fixed leaks under two sinks. The representatives were very punctual and neat. They cleaned up the work areas leaving no extra work for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Anita F.
07/2011
5.0
drain cleaning, home remodeling, plumbing
  + 1 more
Plumber Tim was on time, respectful, neat, and friendly and dint waste time. The company was recommended to me by my neighbor.
Description of Work: I used THE PLUMBING SOLUTION LLC to replace leaking plastic cold water line from water source to kitchen faucet and replaced with metal hose. They also replaced plastic hot water and dish washer with metal once.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

JONATHAN B.
06/2011
5.0
drain cleaning, plumbing
  + 0 more
Excellent service. Friendly, cleaned up area well.
Description of Work: Fixed 3 leaks in a difficult to access area. Leaks were in drain pipes from bathroom sink and bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Kathy S.
06/2011
1.0
plumbing
  + -1 more
We emailed and never got a response. Once we did get through to someone on the phone, he was very gruff.
Description of Work: We needed someone to fix our faucet. We tried calling them for the repair.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from The Plumbing Solution
I hope to resolve the issue you had with contacting our company. I searched through e-mails and voicemail messages and have no record of an inquiry from you regarding repair. Is it possible you may have reported on the wrong company as there are others with similar names? In our company's defense, I am the wife of the owner/plumber and the only person to answer calls and emails, therefore a man would have never answered the phone. Sincerely, Dawn office manager

Harold S.
04/2011
5.0
plumbing
  + -1 more
Despite the very tight work space the job went extremely well. I couldn't be more pleased. Mike is a perfectionist. He doesn't leave until everything is checked out and shown to be working after which he cleans up so everything is as before. He comes highly recommended. I have used him before and will continue to do so, If you need a plumber, he's your man..
Description of Work: Surveyed sewer line via camera drain for the location where the sanitary line leaves the house under the basement floor in order to locate the best position for installation of a backwater valve.The backwater valve was necessary to prevent sewer backup we experienced during the recent rains. The section of the basement floor at the location was jackhammered up to reach the sewer line and a 4" x 3" wye section was cut out of the sewer line and a new 4" Canplas backwater valve with sleeve and cap was installed in it's place. The opening was backfilled with stone and the floor was re-cemented.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,352.8

Joanne M.
03/2011
5.0
gas leak repair, plumbing
  + 0 more
They are very nice. They are a husband and wife team. I spoke with the wife on the phone and she was very easy to talk to and they scheduled right away. They were both really very nice people. I have recommended them to family and friends. They explained everything they were going to do. I am single and I don't like people coming in the house but I was comfortable with them.
Description of Work: I used The Plumbing Solution to put in a gas hookup for a new stove. They will be coming to do more work when the weather warms up. They will be doing a main valve shut off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Harold S.
02/2011
5.0
drain cleaning, plumbing
  + 0 more
Removed old disposer and installed a new one which he picked up for me. In doing so he found that the drain line between the second sink and the disposer was sloped the wrong way not permitting waste from the second sink to reach the disposer causing a foul odor over time. I consider this to display competency on Mr. Cicero's part as always. If you want expert/competent service priced fairly Mike Cicero/The Plumbing Solution is the place. I have used Mike for 10 years and wouldn't use anyone else.
Description of Work: Provided and installed a garbage disposer. Also cleaned out a bathroom sink drain and did some shower caulking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$417

Liz S.
09/2010
5.0
drain cleaning, plumbing
  + 0 more
They were on time, very clean, completed job as discussed above. They will be our plumbers from now on.
Description of Work: They did preventative maintenance on my clean out drains, installed one toilet, fixed bathroom faucet, and and replaced guts in another toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Harold S.
08/2010
5.0
plumbing
  + -1 more
Went perfectly. Arrived on time, discussed the project, performed the work. No problems.
Description of Work: Installed a frost free sillcock at the rear of the house and rerouted copper suply line to the sillcock with a quarter turn ball valve for winter shut-off in the basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

GRENEE C.
01/2010
4.0
plumbing
  + -1 more
They did give me some great advice on bringing my fixtures up to code and were very cordial people. They didn't once try selling me something I didn't need, which people just need a break from these days! I would recommend based on their proficiency (nevermind a minor mistake that occurred); and even though this was a job I could've achieved myself, I guess it was worth the peace of mind placing the liability in the hands of a professional.
Description of Work: Hired to perform de-winterization of a bank-owned property I am in the process of buying. I called in the early afternoon on a Saturday and they were able to come out within a couple of hours to perform this service, excellent response time! But this came at a price. For the amount of work that was done, I just didn't feel it justified the cost; they were done within about 40 minutes. However, this cost may have been warranted based on their response time, and, could've been deemed an emergency call fee. I don't know for sure based on my lack of having any other plumber to compare to.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Harold S.
12/2009
5.0
plumbing
  + -1 more
Work was excellent. Mike Cicero is the best of the best. He came out on a Saturday and removed the bad valve and installed a new quarter turn valve all on a Saturday without charging overtime rates for Saturday labor. Have always used Mr. Cicero and will continue to do so!
Description of Work: Replaced a leaking and faulty water valve between the hot water heater and the furnace humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Harold S.
12/2009
5.0
plumbing
  + -1 more
Job was perfect. Done professionally and the area was cleaned-up when the job was done.I've used the "Plumbing Solution" before and have always been more than satisfied with the quality of the work. Mr. Cicero is extremely knowledgeable and demands perfection of himself. I highly recommend them.
Description of Work: Unblocked bathroom drain and cleaned and snaked the line down to the main sewer line. Also cleaned away mold around shower door track and re-caulked with the proper caulking material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Anthony B.
08/2009
5.0
plumbing
  + -1 more
The site where the plumbing was located is small and confined and can only be reached by ladder. So with little room it was a tough job. Probably tougher than Mike expected. But the job came off without a hitch and everything is up to code and works perfectly. Extremely happy with the work of Mike and Dawn and will be calling on them again soon. The work area was cleaned after job completion and the price was inexpensive when considering the amount of work performed.
Description of Work: Replaced plumbing to main bathroom that probably dated to 1920. I have not been able to take a shower without standing in at least a foot of water because of a slow drain (from day one). The Bathroom is the 2nd floor, but plumbing only accessible from 1st floor. The old drain trap was replaced and a new p-trap was installed along with additional connections to sink etc...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$610

JAN B.
06/2009
5.0
plumbing
  + -1 more
I am more than happy to recommend this company. He does a really good job. He makes time for me. Nobody does that for old people. He has a farm as well, which he has extended now. He is a nice chap. He takes normal charges from me. He is my neighbor as well and I am accustomed to him. It?s amazing that the guy is busy all the time. When he was here he was very thorough, excellent and cleaned up after him self.
Description of Work: He did some small work inside my house. There was little bit of work in kitchen and bathroom. He replaced a water heater for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

3422 Brookdale Ave, Parma, OH 44134

http://www.theplumbingsolution.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Heaters,
Natural Gas Lines,
Wells and Pumps,
Sewer Cleaning

FAQ

The Plumbing Solution is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

The Plumbing Solution accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, The Plumbing Solution offers free project estimates.
Yes, The Plumbing Solution offers eco-friendly accreditations.
No, The Plumbing Solution does not offer a senior discount.
Yes, The Plumbing Solution offers emergency services.
Yes, The Plumbing Solution offers warranties.
The Plumbing Solution offers the following services: Plumbing sales, installation, repair, drain & sewer cleaning, video camera inspections, water heaters, disposals, sump pump, drains, bathroom remodeling, gas appliances installed & code violations corrected.
Large commercial work

Contact information

3422 Brookdale Ave, Parma, OH 44134

http://www.theplumbingsolution.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM