Plumb Nation is a full service plumbing company that serves Northeast Ohio residents and surrounding areas as if they were neighbors in need. No call is too late. No job is too big or small. Our firm pledge is to treat our customers like family and make them happy at every call.
Our company is family owned by Andrew Fryger, a highly qualified licensed plumber who's knowledge and experience leads our company to be the best fit for customers who want their jobs done right. After all, the aim of Plumb Nation is to leave our jobs with fair service and happy neighbors.
Seemed friendly and explained process. Quoted $5500. Employee hit city water line and gas line while digging to fix sewer line. But stayed late to fix. Finished next day and tried charging extra $1100 for staying late to fix water line (which was to a neighbors house/had no water) and for replacing sidewalk that had to be removed to replace water line. No notice prior to repair of intent to charge more (which is required per contract) and repair was only needed due to employee damaging. Very unprofessional to try and charge a customer for employee negligence and then argue with them trying to state was simply to busy to explain that we would be charged. Lost all respect!
Rating Category
Rating out of 5
quality
3.5
value
3.0
responsiveness
1.0
john C.
03/2019
5.0
Couldn t have had a better service experience!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Sandy W.
03/2019
5.0
Andy is great. Explains everything very well.. Even gives tips on how to prevent future clogging. Fast, efficient, knowledgable. Same day service. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$180
William H.
01/2019
3.0
Very expensive $1000 for 4 hours of labor and $50 worth of material. the plumber who came was very professional and explained the situation to me about repair required initially ($270). A little time later he told me there was a bigger problem now. A pipe burst in the wall while he was working on it. At the time I did not have a lot of choices since my brand new floor was under water from the pipe that burst while he was working on it. After paying them I reconsidered the job and felt I was taking advantage of. Contacted the owner who was very professional about my concern and reduced the price to $750. All in all, job well done just very expensive. Hard to recommend do to that
Rating Category
Rating out of 5
quality
4.0
value
2.5
responsiveness
4.0
$1,038
Cynthia l.
12/2018
5.0
it was terribly expensive and I would've liked to see the cost of the part that was replaced.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$1,900
Joanne A.
10/2018
2.0
Their reply on my issue was prompt. Sadly, they didn't listen to my recent history about unsuccessful power snaking by another plumber. They did come with a camera, but also just the power snake, no hydro jetting equipment that I thought they agreed to use as the next step. They did point out a possible area of broken clay tile, but again didn't listen when I told them I just wanted the broken tile(s) replace, not additional plumbing work to upgrade existing plumbing. I paid them for their work that day, then I instead, contacted an additional plumber who listened, brought the hydro jetting equipment, cleaned out the sewer, located the breakage and repaired the broken clay tiles in the basement floor, installing in addition a basement floor cleanout at the site of the breakage to facilitate future cleaning of the sewer system. They did listen to my recounting of recent past efforts and moved to complete the job. My advice to Plumb Nation is to LISTEN to the homeowner.
Rating Category
Rating out of 5
quality
2.0
value
2.0
responsiveness
3.5
$1,995
Henry W.
10/2018
3.0
they did a routine main sewer line clean out . they ran the snake from the inside of the house no resistance, then from outside and cleared the clog, then a camera down down the sewer line. approximately 2 hours at my house on a weekday my bill was $489.00.
Rating Category
Rating out of 5
quality
5.0
value
2.5
responsiveness
5.0
$489
nick g.
10/2018
4.5
came when he said they would. Work done quickly and efficently. would recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ethan C.
09/2018
5.0
Andy replaced our sewer/sanitary and brought us up to code. He rerouted our storm, also. The job was big but the professionalism and straight forward communication was refreshing. I would recommend This crew to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pat S.
09/2018
5.0
Andy responded immediately to my request on HomeAdvisor. He came to my house the day I requested. He even called early to see if it was possible to stop by an hour earlier (which was great) and gave me a very reasonable quote. He was able to complete the job immediately (after getting an unusual part). Andy is very professional, efficient and did a fantastic job. I would definitely call him again with a plumbing repair or project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
Pat D.
09/2018
5.0
Very professional, courteous, and friendly. Advised us on other issues of concern with no pressure. Would definitely recommend them
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
vince n.
09/2018
5.0
Tim was very understandable and easy to work with
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Kathy B.
04/2018
5.0
Andy , the owner, was a pleasure to work with. He came out immediately and the job was done quickly. There was no mess to clean up.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
John C.
02/2018
5.0
The plumbers were fast and efficient and know their trade well. I was pleased with the service and would recommend the company to my friends. I also thought that the price was reasonable and fair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
cindy j.
02/2018
4.0
They were very helpful and informative
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$465
John T.
12/2017
5.0
Had the water line replaced. It was a difficult job in less than ideal weather conditions. They did a very good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$4,000
John T.
11/2017
5.0
Very responsive to the problem, polite, and pleasant to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Allen C.
11/2017
5.0
Great job!. Andy came out & quickly replaced our sump pump. Would highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Scott K.
11/2017
4.5
Good communication, fast accurate service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Terry S.
10/2017
5.0
Andy was great. Showed up when he said he would and confirmed ahead he was on the way. Provided estimate and completed job in a few hours. Ceiling was leaking and he found issue quickly, assessed what needed to be done and completed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
raimundo h.
09/2017
4.5
punctual and professional,affordable
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$99
brigette b.
08/2017
5.0
These guys were great. I would definitely use them again and recommend them to others. Quality job, great customer service and they really knew what they were doing. They came right in recognized the problem, explained it in a way that was easily understood and then took care of business.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$600
Dan K.
08/2017
5.0
Prompt service explained the job well found additional problem, cleaned up after and expedited it well, and offered a warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Amy G.
07/2017
5.0
Quick and professional response! Neat and tidy. Highly recommend them!