Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

CathClean

House Cleaning

About us

CathClean’s mission is to provide the customer with all residential cleaning services in an environmentally sound, completely trustworthy, and professional manner. We exist to attract and maintain customers. When we adhere to this maxim, everything else will fall into place. Our services will exceed the expectations of our customers.

Business highlights

11 years of trusted experience

Services we offer

Housecleaning.

Amenities

Senior Discount

$10



Accepted payment methods

Check
PayPal

Reviews

4.431 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
10%
3
13%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.6
responsiveness
4.8
punctuality
4.7
Showing 1-25 of 31 reviews

Diana P.
05/2016
3.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$150

Shelley L.
10/2015
5.0
house cleaning
  + -1 more
CathClean has just cleaned my house once, so I can only review the first service. I will offer an honest and detailed review, so as be helpful for people considering hiring this company. First, Cathlene was very quick and responsive when I inquired for information and scheduled the first cleaning. She gave me a quote of $150 for the first cleaning ($100 bimonthly, $150 monthly) based on information I provided, and did not actually come to the house first. We mainly communicated over text, and she was able to come on a few days notice, after another cleaner flaked out. The team, consisting of her and one other person (Anthony?) were a bit late due to traffic, but she called me to let me know, so I appreciated that. She had a look around and said it should be quicker and possibly cheaper than what she quoted me. In the end, the cleaning took longer than expected, as there was a lot of dust in my house, and the work cost more than what was quoted ($180). So if you need an absolutely accurate quote, I'd suggest insisting that she come to the house first (this was not a big deal for me, though). Overall, they did a great job. I was especially pleased with the bathrooms and hardwood floors. Certain areas that are easier to neglect didn't get as much attention (such as baseboards, doors, sliding door track, under the furniture), but I think this was due to the fact that this was the first visit and there was so much dust and other cleaning to do. I expect that in the next cleaning, she'll be able to attend to things she wasn't able to the first time. Cathlene did say that if there were certain things I wanted her to focus on the next time to let her know. I would say that if you have very exact needs, to communicate them to her right away, as she seems very receptive and professional about wanting to do a good job. In short, I like CathClean very much from my first experience, and found Cathlene and her team to be friendly, professional, and hard working. I am definitely hiring them again.
Description of Work: Cleaned downstairs of house, approximately 1700 square feet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Wendy M.
10/2015
5.0
house cleaning
  + -1 more
bathroom, floors, stairs, kitchen, furniture were all cleaned and like new
Description of Work: cleaned residence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nancy K.
10/2015
2.0
house cleaning
  + -1 more
unknown
Description of Work: They were hired to clean a 3,600 sq ft empty house which was communicated several times. I was quoted $200 for two people to come out for about 3 hours which should have been a red flag. I was told they do baseboards, appliances, light fixtures, inside cabnets, etc.. When they came to house they called me to say it will be $300. I confirmed that they do everything. They were done in about 2hr 45 min.. Another red flag for the house this size. At first glance it looked fine however when starting to look, the oven wasn't touched and light fixtures were cleaned. I called to ask them to come back or get a refund. She said she would call back to schedule. This was a month ago and I have yet to hear back. You get what you pay for.. And the owner lacks professionalism and integrity. If I got an apology and call back I would not be writing this.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$300

Response from CathClean
I called you three times emailed you and left you a voicemail to come do the light fixture that was missed also the oven was brand new and we did clean it with oven cleaner. I'm sorry you had such a bad experience but I did try to fix it.

Sharon L.
10/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: They did fine and went fine. The price increases after the one time Angie list price. Went higher than I would of preferred.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$100

JODI P.
09/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Paula R.
09/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: VERY GOOD, I APPRECIATED THAT THEY WERE ABLE TO WORK INDEPENDENTLY AND DID A GOOD JOB!
Rating CategoryRating out of 5
Yes, I recommend this pro

Wendy S.
09/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: Scheduling was difficult. They left 45 mins cause the woman needed to get her child out of day care. The quality was good of enough to go through getting my 45 mins back.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0


Patricia M.
09/2015
3.0
house cleaning
  + -1 more
They were good. They went all over the house when I didn't expect them to do that but it was not just what I thought I was purchasing. I wanted my kitchen scrubbed down and the only thing they did was just mop over it lightly, so I'm going to have to call somebody else to come in and do a thorough scrubbing. They did light house keeping and I really signed up for them to scrub the kitchen floor. They weren't thorough to me. We were going back and forth and then they finally came and we were missing each other. I would send and an email and they wouldn't respond until about two or three days later. They were a little late because they went to the wrong house.
Description of Work: I purchased a Big Deal from CathClean for $130 for 2 hours of housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

$130

larry R.
08/2015
2.0
house cleaning
  + -1 more
unknown
Description of Work: two youngsters showed up right on time and confirmed that they were here to do a comprehensive house cleaning. Cathy asked if I had paid $99 or $149 for the sercice. I asked the difference and she said there was none; she originally charged less for the same special! Since there were 2 cleaners they would work for 2 hours. I asked how they planned to "deep-clean my home and was told not to worry. As it turned out, her service was really no more than a surface cleaning. She did not even enter 4 of my 10 rooms. Upon preparing to leave, I asked why my sink was still dirty and she said,"if Mr. Clean magic eraser doesn't get the stain out, nothing will." I made her stay to show her how a scrubbie and cleanser work (quite well!). What a waste of money!

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$150

Response from CathClean
Confused since before we left you reassured us how great the house looked and how happy you were with your cleaning. But thank you for the review.

Wendy M.
07/2015
5.0
house cleaning
  + -1 more
They were timely, fast and did a great job.
Description of Work: Cleaned the living area in the house, 2 bathrooms, living room, dining room, kitchen. They did the floors, furniture, appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Patricia W.
06/2015
5.0
house cleaning
  + -1 more
Cathlene and Andy arrived at my doorstep with quiet unassuming demeanors. I had met with larger cleaning companies prior to talking to them and actually had previously hired one of those companies The larger company promised me the end all in cleaning, but could not promise me that the same 2 people would be coming into my home with each visit. Therefore, even though initially meeting with the principal and lead cleaner, who took notes on the particulars of my home and listened intently to what my needs and priorities were, with each passing visit different people began arriving with full access and knowledge of how to enter my home and disarming my security system. I'm a working person, so I wouldnt even know who they were or know their names. Additionally, with each new person it was like starting over as they had no idea of what I initially had discussed during that first visit. I don't know about anyone else, but I found it a bit disconcerting that so many people who I had never met were accessing my home regularly. Not only did the cleaning become inconsistent, but it truly just made me feel a bit uneasy. That being said, I saw Cathlene's listing on Angies List and gave her a call along with a few other calls I made to smaller cleaning operations. When all was said and done, I went with her. Why? I'm not quite sure. It could have she arrived in a car with her own signage clearly displayed, or the fact that she offered up immediately that she was insured, or maybe just because of her big soulful eyes . Who knows. But I can say this, for whatever reason I'm glad I did. Once unleashed inside my home they were like a well oiled machine. A virtual white tornado of energetic cleaning power going through my house with precision, attention to detail and efficiency. They bring all their own supplies so I don't have to worry and check to make sure I'm stocked up on my end. I have 3 floors in my home, and I primarily live on the main floor, so we decided that cleaning would consist of a thorough cleaning of the main floor each visit, alternating the upstairs loft area and finished basement every other visit. It works out very well and keeps my cost where I need it to be. Cathlene and Andy are prompt, professional and very accommodating to any additional request I might make. Each visit consist of washing all my wood and tile floors, thoroughly cleaning my kitchen (they romove everything from the counter tops when they clean). Thoroughly cleaning my 2.5 to 3.5 baths depending what visit they're on. Vacuuming all upholstery (I have 4 cats and 2 dogs) and carpeted areas along with 2 full sets of steps each visit. (all while the dogs bark and nip away at the vacuum like the hooligans they are)! Wiping down switchplates, mirrors and smudges on windows that they might see, along with wiping all windowsills. Dusting or wiping down all furniture and decor items and additionally they change my bed linens, which is a chore I absolutely try to avoid at all cost. (2 down comforters, a bed ensemble along with 13 pillows.) Yeah, I know... I'm one of those nuts! I work in the photography industry so staging is important to me. When I come home, after they've been there, pillows aren't thrown about haphazardly on my chairs, sofas and beds. They are neatly puffed and placed. All decor items are in their proper place. The house smells clean and sparkles in all the right places. In other words, they pay attention. They are proud of the work they do and it shows. I am very happy with their approach and the way she manages her business. Where others said that on a scale of 1 to 10 they were a 10, Cathlene and Andy's work do the talking for them. I pay for a clean house every two weeks, and that's exactly what I get! They are definitely worth a try if you're looking to try someone new or for the first time. When I think of Cathclean, Integrity, honesty and pride in a job well done is what comes to my mind. It's a win-win for me.
Description of Work: Cathlene and Andy of Cathclean Cleaning Service provide bi-weekly housecleaning to me in my 4800 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Linda B.
06/2015
5.0
house cleaning
  + -1 more
It went very well. They did a good job. I'll probably have them back out at some point. We were satisfied with them. They came in, got the job done and did what they were supposed to do. They were on time. The price was good. They took a long time to get out here. That was the only thing because I think they're just so busy. I would like to have gotten them a little sooner but unfortunately they were unavailable. Their availability is a little bit limited. That was the only thing that kind of held me back.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert C.
06/2015
5.0
house cleaning
  + -1 more
They did a thorough job. The work needed was more that could be accomplished in the alloted time.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from CathClean
Thank you for the review {Member's name removed} please give me a call or email me if you would like to set up a follow up appointment. Cathclean440@gmail.com 216-203-2790

Barbara C.
06/2015
5.0
house cleaning
  + -1 more
There should be an A+++ rating for CathClean. They were professional and very hard-working. We were very happy with the quality of the work they did and will definitely be using their services again.
Description of Work: Cathclean did an excellent job of cleaning our house including dusting, vacuuming, mopping floors, and cleaning the bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

frank S.
06/2015
4.0
house cleaning
  + -1 more
she was on time did an ok job but really didnt clean the bathrooms good or the soap scum
Description of Work: they cleaned the house

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elizabeth P.
06/2015
2.0
house cleaning
  + -1 more
I contacted Cathleen about the 4 hours for $200 deal on Angie's list. She asked me not to buy the voucher and to pay her cash. This should have been a warning to me. I explained in detail that I have 2 dogs and recent construction. I gave her the size and room number of the job. I asked her if she thought 4 hours would be long enough. She agreed and we scheduled for 2 days later. I was happy to get it scheduled so quickly, but again, that should have been a red flag. She showed up on time, but brought her boyfriend with her to clean. They were good about specific jobs I pointed out, but overall it was a poor job. They didn't move things to dust or mop. After they left I found that nothing on the kitchen counter top had been moved or cleaned under. When I contacted her, she said it was not her job to move stuff. I've had two other cleaning services in the past and I should have stuck with them because they always moved stuff, cleaned, and then replaced it. I thought this was how it worked. Unfortunately these two companies are in high demand and I have to schedule way in advance with them. I needed someone quick for this job. After 2 and a half hours, they claimed to be finished stating that they actually gave me an extra hour because if two people work, I only get 2 hours. I also had to pay $20 extra for them to clean the insides of windows in two rooms and $10 extra to wipe the inside of my microwave. Both of these items had always been included with the other companies I worked with. When I emailed Cathleen about my concerns I received an extremely rude response.
Description of Work: Cleaned my home...well, sort of

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$200

Alan Z.
05/2015
5.0
house cleaning
  + -1 more
Cathleen did an outstanding job at an excellent price.
Description of Work: Clean my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary O.
05/2015
5.0
house cleaning
  + -1 more
It went well. A family relative had been in the hospital for a medical crisis and I hadn't been able to clean like I would on my own. Both Cathy and her helper would nice and hardworking. They tolerated my dog who if not for the recovering person would have been left with them instead of making lots of noise at my house. I would defiantly use them again. Nice to have clean house for my new tenants.
Description of Work: Clean the first floor of a double.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Debi B.
05/2015
4.0
house cleaning
  + -1 more
After 2 last minute cancellations due to unexpected car troubles, Cathy worked to resolve the issue by coming to my home on a Saturday - her normal day off. She arrived precisely on time and worked efficiently and non-intrusively to get the work done. The house smelled and looked fresh and clean when she left. Her B rating on quality is really more due to the fact that it was a first cleaning on a home that desperately needed it. I believe on a regular 2 week schedule with maintenance, it would be an A rating. Cathy demonstrated professionalism, quality, and a desire to do best by her client.
Description of Work: initial housecleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kimani H.
05/2015
5.0
house cleaning
  + -1 more
Good service, would use again!
Description of Work: Basic house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Greg K.
04/2015
5.0
house cleaning
  + -1 more
Everything went great from communication to the day of cleaning. The cleaning was very thorough and they finished ahead of their anticipated schedule. Will use again!
Description of Work: New house move-in cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Daniel P.
03/2015
5.0
house cleaning
  + -1 more
Cathclean did a great job. Would recommend and use them again. They were very accommodating with working with our schedule.
Description of Work: Provided 4 hours of deep spring cleaning for a large Lakewood home before snow birds returned to home. Was prompt, professional and actually spent extra time to complete the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JACK K.
10/2014
5.0
house cleaning
  + -1 more
I have used this provider for several months now and I am extremely pleased. Very honest and thorough.
Description of Work: Clean whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JACK K.
08/2014
5.0
house cleaning
  + -1 more
Very thorough and conscientious. Highly recommend
Description of Work: Vacuumed, dusted, changed sheets and pillowcases, scoured sinks, cleaned bathrooms, cleaned floors etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2

Contact information

5957 State Rd, Parma, OH 44134

http://cathlene2891.wix.com/cathclean440

Service hours

Sunday:
Closed
Monday:
10:00 AM - 4:00 PM
Tuesday:
10:00 AM - 4:00 PM
Wednesday:
10:00 AM - 4:00 PM
Thursday:
10:00 AM - 4:00 PM
Friday:
10:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

CathClean is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 4:00 PM

Tuesday: 10:00 AM - 4:00 PM

Wednesday: 10:00 AM - 4:00 PM

Thursday: 10:00 AM - 4:00 PM

Friday: 10:00 AM - 4:00 PM

Saturday: Closed

CathClean accepts the following forms of payment: Check,PayPal
No, CathClean does not offer free project estimates.
Yes, CathClean offers eco-friendly accreditations.
No, CathClean does not offer a senior discount.
No, CathClean does not offer emergency services.
No, CathClean does not offer warranties.
CathClean offers the following services: Housecleaning.

Contact information

5957 State Rd, Parma, OH 44134

http://cathlene2891.wix.com/cathclean440

Service hours

Sunday:
Closed
Monday:
10:00 AM - 4:00 PM
Tuesday:
10:00 AM - 4:00 PM
Wednesday:
10:00 AM - 4:00 PM
Thursday:
10:00 AM - 4:00 PM
Friday:
10:00 AM - 4:00 PM
Saturday:
Closed