CLEAN AND SHINE CLEANING SERVICE INC

House Cleaning, Animal & House Sitting, Window Cleaning,

About us

To choose Clean and Shine Cleaning directly please do not use the Buy it Now services. Affordable, Professional Cleaning For Your Home or Business. Offering Cleaning Services to the Greater Cleveland and Northeast Ohio Area

Business highlights

26 years of trusted experience

Services we offer

COMMERCIAL AND RESIDENTIAL CLEANING ONE TIME, WEEKLY, BI-WEEKLY AND MONTHLY CLEANINGS.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

4.787 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
1%
2
6%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 51-75 of 87 reviews

Beth C.
03/2016
5.0
house cleaning
  + -1 more
Beautiful!! I walked in and it smelled clean and fresh. Our hardwood floors, which were a mess from winter grime, were gleaming! Stainless steel appliances were sparkling! The two women arrived right on time and finished right on schedule! I'm so happy with the service that I will definitely be using them again!
Description of Work: Performed a deep cleaning of our townhouse to get it ready to put on the market.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Joseph F.
02/2016
5.0
house cleaning
  + -1 more
Very well. They are prompt. The girls have done a fine job on cleaning from day one. Sue, the owner, is easy to work with. They truly do what they say the will. I highly recommend them to others.
Description of Work: They clean my home on a monthly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Silvano M.
02/2016
5.0
house cleaning
  + -1 more
Sue, the owner, was very friendly and professional. We had a last minute request that she was able to accommodate. The ladies that did the cleaning were more than thorough with the job they did, they did extra touches that were completely unexpected; such as our bed to be made, throw pillows to be fluffed and arranged just so, as well as folding the top tissues in our Kleenex dispensers. These little touches, to me, show a professionalism in the staff that is unfortunately missing in a lot of jobs in the services industry. Thank you again Sue.
Description of Work: 3 hour cleaning for a 3 bedroom condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168.78

Rosemary H.
02/2016
5.0
house cleaning
  + -1 more
I am very satisfied with services.. Cleaners showed up on time. All rooms cleaned. Tops of furniture and bookshelves dusted or washed. Kitchen counters and sink cleaned. All floors washed or vacuumed. Bathroom appliances cleaned appropriately. Usually there are 2 cleaners and home is approx. 1700 sq ft. It takes them 1 1/2 to 2 hrs. to clean thoroughly. If there is something extra, I leave a note and I can count on the job being done, eg. carpet on side porch, fan blades. If time is not good for me, Sue works with me so that time is convenient for me. Also, she gives me a reminder call on the day before services. I have been with this company over 5 years. Service and quality of work are excellent. One time, a neighbor stopped by and during her visit, she used the bathroom. When she came out, she asked me how I got the glass shower door so clean and clear. That's a good example of the quality of work.
Description of Work: Clean inside of home, every 4 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98.25

Tracy H.
02/2016
5.0
house cleaning
  + -1 more
I've been thrilled with the ladies who come. They're very professional and detailed oriented. I've had others before and these ladies are way above them. I am thrilled with their service. I would recommend them highly!
Description of Work: She cleans my home every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.52

Christine Y.
02/2016
5.0
house cleaning
  + -1 more
They do a great job. I have used them for many years and highly recommend them. They are reasonably priced for excellent service.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

ROSE K.
02/2016
5.0
house cleaning
  + -1 more
As usual the cleaning was done very well and thoroughly.
Description of Work: Complete house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Anne L.
02/2016
5.0
house cleaning
  + -1 more
They are very energetic and always listen to directions. They are always on time.
Description of Work: They cleaned my kitchen, five bathrooms, dusted, and vacuumed the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Thomas T.
02/2016
5.0
house cleaning
  + -1 more
We've had them for five or six years and have always been very satisfied. They are very dependable and if they are going to be late they always call. They have been excellent for us.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$56

JOSEPH B.
02/2016
5.0
house cleaning
  + -1 more
On Tuesday, June 2, 2015 at approximately 8:30 AM sharp I had the occasion to witness two of the hardest working people I now know. Today was the day for my regular condo cleaning and boy was I looking forward to it. This too was a rare occasion for me as I was working from home while two dynamic ladies were cleaning {something about as rare as a lunar eclipse}. Led by the choir-strength voice of 11-year veteran Sami the tag-team combo of a Serbian and Romanian were absolutely astonishing in their speed, thoroughness and care. By the time they were done the entire condo had that opening-the-door-to-your-hotel-room-for-the-first-time feel. I can't share enough the pride {and joy} one has after these two ladies have completed their rounds {especially at such a reasonable price}. Simply put the condo looks and feels as brand new as it did 15 years ago {when it was first built}. If you want your home to sparkle with spotlessness fueled by tender loving care call Clean & Shine. Captained by owner Sue Costello they'll make any place cleaner and shinier. You have my word on that.
Description of Work: Cleaned the inside of my entire condominium.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91.65

Richard G.
02/2016
5.0
house cleaning
  + -1 more
It went great! They were very attentive to the cleaners that I wanted to use, and also attentive to just about any other need we have.
Description of Work: Cleaned the house from top to bottom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

JAMES P.
03/2006
2.0
house cleaning
  + -1 more
They cleaned at our business one time and we weren't impressed with the job they did. We decided to hire one of our own employees to clean. I called Sue to let her know we wouldn't be using them for the monthly cleaning service anymore but would like an estimate for buffing/waxing the floors. She said she'd call back to schedule a time to come out and measure. After a week or so I hadn't heard back so I called her again. We scheduled a time for her to come in - she never showed up. We give them an A for punctuality and professionalism only because the people that did the cleaning were professional and punctual.
Description of Work: They did some basic cleaning for our business.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

$150

Response from CLEAN AND SHINE CLEANING SERVICE INC
Clean and Shine Cleaning Service Inc. has been in business for twelve years, with about two hundred and fifty clients and we still have our very first commercial and residential customers who have been very satisfied with our work over the last twelve years. It's now 2011 and I'm responding to this posting because I was unaware of it, so it's difficult to remember all the details. I do recall the office manager stating one of there employees would clean the office to earn some extra money, so they called and canceled our cleaning service, but if they were unhappy with our cleaning service that we provided for them, why would they want us to come back to clean the floors? We all at Clean and Shine Cleaning Service Inc. take pride in our work and treat us clients with the utmost respect which allows us to stand out from the rest. Please don't let this posting deter you from giving us a try.

BRONWYN M.
07/2005
5.0
house cleaning
  + -1 more
THEY WERE ON TIME AND DID A VERY THOROUGH JOB. THEY BROUGHT THEIR OWN SUPPLIES. THEY WILL WORK FOR THE SPECIFIC AMOUNT OF TIME THAT IS IDENTIFIED WHEN SCHEDULING THE JOB, SO IT MAY BE NECESSARY TO PRIORITIZE IF THEY FIND THEY CANNOT GET EVERYTHING DONE IN THE ALLOTTED TIME.
Description of Work: THEY DID A THOROUGH CLEANING OF MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.5

PENNY H.
06/2004
5.0
house cleaning
  + -1 more
FINALLY, A CLEANING COMPANY WHO ACTUALLY KNOWS THE DEFINATION OF CLEAN! THEY WERE VERY PROFESSIONAL IN THEIR MANNER AND WERE RESPECTFUL OF MY HOME. I HIGHLY RECOMMEND THEM TO ANYONE WHO WANTS A JOB WELL-DONE!
Description of Work: THEY DID SPRING CLEANING FOR ME, SUCH AS CLEANING CABINETS AND CLOSETS, WASHING DOWN BATHROOM WALLS AND CLEANING THE OVEN AND KITCHEN IN DETAIL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

RICHARD V.
03/2004
5.0
house cleaning
  + -1 more
THEY ESTIMATED 2 HOURS TO CLEAN THE HOUSE AND I DID NOT GIVE THEM ENOUGH TIME TO FINISH, BUT THAT WAS MY FAULT.
Description of Work: HOUSE CLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

JANICE G.
10/2003
4.0
house cleaning
  + -1 more
THE AGREEMENT WITH SUE WAS 3 WOMEN FOR 3-4 HRS. INSTEAD, 2 WOMEN (BEVERLY AND JUDY) CAME FOR 3 HOURS AND IT WASN'T ENOUGH, ALTHOUGH THEY WERE HARD WORKERS. LUCKILY, I COULD GO BACK THE NEXT DAY AND FINISH IT UP. ALSO THEY WERE SCHEDULED TO COME AT 9 A.M. AND I RECEIVED A MESSAGE WHEN I TURNED ON MY CELL PHONE JUST BEFORE 8 A.M. THAT THEY WERE COMING AT 8:15 INSTEAD. THEY ARRIVED AT THE HOUSE AT 8:30. I WOULD DEFINITELY USE THIS SERVICE AGAIN WITH A STIPULATION THAT THEY ALLOW ENOUGH WORKERS AND TIME FOR THE PROJECT.
Description of Work: CLEANING OF AN EMPTY HOUSE, INCLUDING APPLIANCES, AS I WAS MOVING OUT OF A RENTAL HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$135

JOHN K.
04/2003
4.0
house cleaning
  + -1 more
CAME AND CLEANED WELL TWICE, THEREAFTER NEVER RETURNED PHONE CALL TO RESCHEDULE, THOUGH I WANTED THEM ON REGULAR BASIS. THE SECOND TIME THEY WERE SCHEDULED THEY DIDN''T SHOW; WHEN I CALLED THEY SAID ''THEY WERE ONE GIRL SHORT'' AS A REASON.
Description of Work: CLEAN WHOLE HOUSE ON REGULAR BASIS

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$90

DONNA P.
03/2003
5.0
house cleaning
  + -1 more
VERY GOOD SERVICE THAT COMES AT MY REQUEST, COST IS PER HOUR. THEY DO DISPLAY A REAL DESIRE TO DO QUALITY WORK, THEY WORKED IN HOME OF MY MOTHER AND WERE EXTREMELY GRACIOUS AND PROFESSIONAL AND KIND.
Description of Work: CLEANING FOR MY HOME ON A NON-SCHEDULED BASIS

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

02/2003
2.0
house cleaning
  + -1 more
IN EVERY ROOM THEY MISSED A PIECE OF FURNITURE AND IN THE BATHROOM THEY MISSED THE LEDGE IN THE SHOWER. WHEN I ASKED THEM IF THEY WALL BRUSHED, THEY DIDNT EVEN KNOW WHAT I WAS TALKING ABOUT. I HAD TO SHOW THEM A WALL BRUSH. THEY LEFT DEAD FLIES ALL BEHIND MY VERTICLE BLINDS AND THEY CLEANED THEM UP ONLY WHEN I BROUGHT IT TO THEIR ATTENTION. MY HOUSE NEEDED A GOOD CLEANING BECAUSE IVE BEEN OUT OF THE STATE FOR MOST OF THE YEAR AND I WAS DISAPPOINTED WITH THE SERVICE THEY PROVIDED. THE THING OF IT IS, I LET HER KNOW IT WOULD PROBABLY TAKE A WHILE BECAUSE MY HOUSE WAS VERY DUSTY, SHE SAID SHED SEND TWO PEOPLE FOR A COUPLE OF HOURS AND THEY STILL DID A HALF JOB BECAUSE THEY WERE RUSHING. I HAD TO GO BACK OVER AND CLEAN EVEN AFTER THEY LEFT. THEY WERE VERY PROFESSIONAL, THEY JUST DIDNT DO A GOOD JOB CLEANING.
Description of Work: CLEANED MY ENTIRE APARTMENT

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$96

MAUREEN & GORDON M.
02/2003
5.0
house cleaning
  + -1 more
THEY ARE THE MOST PROFESSIONAL AND CLEAN COMPANY I HAVE USED IN 20 YEARS OF USING CLEANING COMPANIES. I CANT SAY ENOUGH GOOD THINGS ABOUT THEM.
Description of Work: BIWEEKLY HOUSE CLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

VIRGINIA M.
01/2003
5.0
house cleaning
  + -1 more
45/HOUR FOR TWO WOMEN. DELIGHTFUL LADIES. ALWAYS IN A GOOD MOOD.HELPFUL AND FRIENDLY. DO EXTRAS WITHOUT BEING TOLD.
Description of Work: CLEANING OF MY WHOLE HOUSE.VACUUMING, DUSTINGM MOIPPING FLOORS, DOING BATHROOMS FIXTURES ETC.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$45

JAMES E.
07/2002
5.0
house cleaning
  + -1 more
THEY SENT TWO PEOPLE OUT TO CLEAN MY CONDO AND IN TWO HOURS, THEYD COMPLETELY CLEANED OUR CONDO AND DID A WONDERFUL JOB. WE WERE VERY PLEASED.
Description of Work: THEY CLEANED OUR HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2002
5.0
house cleaning
  + -1 more
THEY ARE VERY PROFESSIONAL AND DID VERY GOOD WORK. GREAT ATTENTION TO DETAIL AND DID A VERY NICE JOB CLEANING. THE ONLY PROBLEM WAS THAT IT TOOK SEVERAL DAYS FOR HER TO GET BACK WITH US AFTER SCHEDULING A PROSPECTIVE DATE. I CALLED AND LEFT MESSAGES ON HER BUSINESS PHONE AND CELL PHONE, FINALLY SHE DID CONTACT ME AND WE GOT THE WORK DONE. I WAS SCHEDULING REAL ESTATE PEOPLE TO SHOW MY HOME, SO TIME WAS OF THE ESSENCE. WE ARE VERY PLEASED WITH THE WORK.
Description of Work: THEY CLEANED OUR HOME

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$157

CYNTHIA J.
11/2001
5.0
house cleaning
  + -1 more
A+++, VERY HAPPY CUSTOMER, THEY WORKED VERY HARD AND WORTH EVERY PENNY, VERY CLEAN AND COURTEOUS, SUE AND MIKE WERE VERY PROFESSIONAL, THEY WENT ABOVE AND BEYOND,
Description of Work: CLEANED HOUSE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

PENNY H.
08/2001
5.0
house cleaning
  + -1 more
FABULOUS PEOPLE, VERY GOOD, HAND AND KNEES TYPE OF CLEANING, VERY THOROUGH, VERY CAREFUL WITH VALUABLES, GOO OLD FASHION CLEANING
Description of Work: CLEANS HOUSE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Contact information

5851 Pearl Rd, Suite 101, Parma Heights, OH 44130

http://www.cleanandshinecleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Animal & House Sitting,
Window Cleaning,
Holiday Decorating

FAQ

CLEAN AND SHINE CLEANING SERVICE INC is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

CLEAN AND SHINE CLEANING SERVICE INC accepts the following forms of payment: Check
Yes, CLEAN AND SHINE CLEANING SERVICE INC offers free project estimates.
Yes, CLEAN AND SHINE CLEANING SERVICE INC offers eco-friendly accreditations.
No, CLEAN AND SHINE CLEANING SERVICE INC does not offer a senior discount.
No, CLEAN AND SHINE CLEANING SERVICE INC does not offer emergency services.
No, CLEAN AND SHINE CLEANING SERVICE INC does not offer warranties.
CLEAN AND SHINE CLEANING SERVICE INC offers the following services: COMMERCIAL AND RESIDENTIAL CLEANING ONE TIME, WEEKLY, BI-WEEKLY AND MONTHLY CLEANINGS.

Contact information

5851 Pearl Rd, Suite 101, Parma Heights, OH 44130

http://www.cleanandshinecleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM