O'Connor Plumbing

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A relative suggested using O'Connor Plumbing from a good experience they had had in the past. I called and spoke to the proprietor, Brian. I explained that it was time to do some work on my bathroom, that I had a overall idea on what would be included but needed help on some details. I made an appointment for Brian to come out and look at the bathroom. He was out within the week for the estimate. Very professional, was able to answer all of my questions and made suggestions where I lacked "expertise." While at the house he saw the condition of my old electric water heater and suggested replacing it with a highly efficient Rinnai tankless water heater. I am always looking for ways to save money and Brian made a good point that I am wasting huge amounts of energy and money by keeping 50 gallons of water hot at all times. I asked him to provide two estimates one with the new water heater and one without. The estimate for the remodel alone was for $4200, with the estimate for remodel and the water heater he cut the remodel cost to $3500 with a price of $2100 for the water heater install. I did some research on the water heater and decided to have it installed. I called Brian and told him to order the materials we discussed. He did not ask for a down payment and said he would have the materials within two weeks. Brian kept in touch during the time the materials were on order, he then called to schedule the work. Brian and Dylan arrived on the agreed date on time, and began work right away. They were clean and professional during their time in my home. They cleaned at the end of each day. At the end of the third day the work was completely finished. Brian went over the operation of the new water heater and the new fixtures. I am extremely happy with the work Brian and Dylan performed. I have tried and have yet to ever run out of hot water from my new water heater.