{Member's name removed}, I've attached our whole conversation below so members can see the whole dealings and make their own opinion (please pay attention to dates for response times, and professionalism). As a business owner it's my job to control my risk, and if I get a feeling that I may not be able to please someone it's my right to pass on the work. I'm sorry for what you have going on, I wish the best to you and your mother. I appreciate you considering my company, but again I have 54 great A+ reviews and I want to make sure I keep it this way. Have a great day. Sincerely, Scott Como {Member's name removed} 9/30/2014 Hi, I need an estimate on power washing my house, and not the roof. The roof is new. I also need an estimate on power washing, and staining my back deck. I am so looking for someone to paint the exterior of my house. I am ready to hire. My cell # is {Member's phone number removed}, and you can call me tomorrow after 9:00am. My address is {Member's address removed}. Stevens is located between Highland Road and Wilson Mills road. Como's Ohio Pressure Wash Inc 9/30/2014 I will stop out within the next 5-7 days if not sooner to leave you a free quote. Please give me your phone number. I would not recommend doing your deck this late in the season, but I'll give you a price when I stop out and will honor the price for the deck next season. Thanks -Scott {Member's name removed} 9/30/2014 My phone # is {Member's phone number removed}. The deck has no stain on it at all. I do not want the wood to root. I do not care if I need to do it again next year. It is Probably an $8,000.00 deck. Como's Ohio Pressure Wash Inc 10/1/2014 I'll do whatever you would like, but in my professional opinion, the manufacturer does not recommend you seal under 50 degrees and it's getting much cooler at night. This could result in a white haze in the stain. Your wood is pressure treated so it should hold up ok. Again I'm more than happy to seal the wood for you anytime you want, I justhink personally would not recommend it this late in the season. Thanks -Scott Como {Member's name removed} 10/1/2014 Well the house need to be pressure washed regardless to the weather. Also, the deck still needs to be pressure washed and sealed. I think that if found a new product that can be used under such conditions. I know that I wrote the name of the product and I will see if o cam find it. However, I do need an estimate. Como's Ohio Pressure Wash Inc 10/1/2014 No problem at all, I will be out within 5 days or so to leave you a free quote. If your not home I'll leave the quote in your mailbox. Thanks -Scott {Member's name removed} 10/8/2014 Hi, I received you estimate. Your price are excessive. Especially since they do not include the cost of the materials. If I hand the house cleaned, the deck cleaned, and the deck sealed. The cost would be approximately $1,233.00 with out the stealer. If you added the cost of the sealer; that would be another $250.00. That would be about $1,583.00 for one coat. We know that at least two coats are necessary. Therefore, I would at least need to add an additional $589.00. In which case we are talking about $2,172.00 at least. I could get my house power washed, the front door, side panels, fascia on both bay windows, my railings, the trim around the garage door, my deck power washed, stained, and some carpentry world done for what you are asking. The only thing that I would consider is the house washing and I will let you know for sure in two days. Como's Ohio Pressure Wash Inc 10/9/2014 I'm sorry you feel that way, we hand brush on our stain so u get a nice thick coat. If we sprayed your deck I can come way down, but the likelihood of needing 2 costs will be much higher. I would have 3 guys there for at least 5 hours for the sealing. Feel free to get additional quotes on the staining, I feel it's going rate for the amount of work that is there. Also for the cleaning your deck is exceptionally dirty so it was priced accordingly. Please let me know what I can do to earn your business, I believe in quality work for a fair price. Thanks- Scott {Member's name removed} 10/9/2014 I will let you know before the end of Sat. Thanks again! {Member's name removed} 5/15/2015 Hi, I looked over the estimate that was left in my front door. I assume that the estimate only body of the house and not the deck. When would be able do the job. Also, when you come to power wash the house I would also like to have an estimate for power washing the back deck. Como's Ohio Pressure Wash Inc 5/17/2015 {Member's name removed}, Yes, the quote I gave you was for the 6 step house wash only. That price included all discounts and coupons. If you would like us to add the deck washing, the additional cost will be 265.00. That is a discounted price, normally without any other services it would cost you 65.00 more. I can schedule you for Wednesday June 17th, please advise if this is ok. Thanks - Scott {Member's name removed} 5/20/2015 When would you be able to pressure wash my house? {Member's name removed} 5/20/2015 Hi, I am still waiting for some type of reply. Como's Ohio Pressure Wash Inc 5/20/2015 Sorry I stated in the message above Wednesday June 17th is when I have you on my schedule? Como's Ohio Pressure Wash Inc 5/20/2015 sorry I was using talk to text. Does this work well for you? {Member's name removed} 5/20/2015 That is almost a month away, and that is too far out for me. I am going to get someone else to do the job. Thanks! Como's Ohio Pressure Wash Inc 5/20/2015 we have in ASAP list that we can put you on we do work a head of our schedule quite often but due to weather circumstances we only schedule 3 to 4 jobs per day but normally do anywhere from 7 to 9 please let me know if I put you on there ASAP list if that will work {Member's name removed} 5/23/2015 Hi, if you were to pressure wash my home; what type of timeline are we talking about? I need to be able to give the painter some type of timeline. They said that they wanted to wait approximately two weeks before painting; to insure that things have dyed out. {Member's name removed} 5/24/2015 Hi, if you were to pressure wash my home; what type of timeline are we talking about? I need to be able to give the painter some type of timeline. They said that they wanted to wait approximately two weeks before painting; to insure that things have dyed out. {Member's name removed} 5/26/2015 If I do not hear from you soon; I am going give the job to someone else. It should not take this long to respond a customer. Como's Ohio Pressure Wash Inc 5/26/2015 {Member's name removed}, The last time you sent me a response you said you where going to go with a different company. Sorry my response wasn't fast enough for you, I was enjoying my family over the holiday weekend. I was out of the office from Sat. 23rd and returned today Tues. the 26th. I can "schedule" your work to be done Friday June 26th. I can put you on my schedule, and be there that day weather permitting? The 17th is no longer available, I inserted a different client into that spot after you canceled. {Member's name removed} 6/9/2015 When would you be available to pressure wash my house? Como's Ohio Pressure Wash Inc 6/10/2015 {Member's name removed}, I feel as though we keep going back and forth, I'm going to pass on your business. Thanks for considering us. -Scott Como {Member's name removed} 6/10/2015 We are not going back and forth. If you really wanted my business you would have made a phone call, because that is what professionals do. I will not waste my time. I think that your attitude is a common problem with people on Angie's list.