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Richmark Gutter Company

Gutters, Gutter Cleaning, Windows,

About us

Richmark currently has 23 employees. We have all of our own crews (we do NOT sub our work!). Richmark's focus is to use quality materials and provide a high standard of workmanship while installing. We provide a high level of efficiency in everything we do, which allow us to provide our customers with a real value - all the best materials at competitive prices. We are fully licensed, bonded and insured.

Business highlights

23 years of trusted experience

Services we offer

Seamless gutters and downspouts, gutter guards, soffit & fascia installation, siding, windows, doors, and turnkey services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.061 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
2%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 61 reviews

Michael S.
12/2011
5.0
gutter repair
  + -1 more
I got them off of Angie's List. I was very pleased with their service. The job went very good. They did what they needed to do to get it done. It was all done in one day. When they were finished, it didn't look like anything had been repaired. It looked brand new. It didn't mismatch or anything and it looked really good. I would use them again in the future if need be.
Description of Work: I used the services of Richmark Gutter Company in early November for gutter repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Richmark Gutter Company
Thank you very much. We truly appreciate the praise. If you should has any questions or concerns in the future, please get a hold of us. It was a pleasure doing business for you. Thanks, again.

CARRIE W.
08/2011
5.0
gutter repair
  + -1 more
Company has completed the job and it looks great!
Description of Work: Called the company for a quote for replacement of downspouts. It took several days to get a returned phone call. I have not received any quotes. Company has resolved the issue & completed the gutter job with due excellence. Owner of company has made things right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Richmark Gutter Company
As I have stated in a previous customer response, we have had some recent instances of poor customer service. Without our knowledge, one of our salesmen has improperly followed through with our customers. This salesman is no longer with Richmark. We are sincerely sorry for our lack of communication, as this is not representative of how things typically operate at Richmark. We would now appreciate the opportunity to make things right with you. We pride ourselves on service and customer satisfaction: before, during and after we complete the service. If we have not missed our chance, please let us make this up to you. Again, we deeply apologize.

MARYJO C.
07/2011
5.0
gutter repair
  + -1 more
Everything was excellent - from the quote to the installation of the product. They did exactly what they quoted us, showed up on time and were professional. We are extremely satisfied with the gutters and downspouts. They match our trim color exactly and they aren't even painted! We would definitely recommend Richmark to our friends, colleagues and neighbors. They install a quality product at a great price.
Description of Work: Richmark installed new gutters and downspouts on our 21 year old home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Response from Richmark Gutter Company
We appreciate your kind words! I'm so glad you are pleased with our product and our service. Feel free to keep in touch if you have any other questions or concerns. Again, Thanks!

Michael D.
05/2011
1.0
gutter repair
  + -1 more
I called and left a message. Someone called back. He said another person would call to schedule a time for an evaluation and estimate. The other person never called back.
Description of Work: No services provided. The person who was supposed to call to schedule a time for an estimate never returned the call.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Richmark Gutter Company
We sincerely apologize for our lack of communication. While there is no satisfactory excuse, I want to let you know that we have had trouble with one of our salesman following through with our customers. The problem has occurred on a handful of instances and we have since let this salesman go. We pride ourselves on service and customer satisfaction. This occurrence does not accurately represent Richmark. If you could take the time to contact us, we would truly appreciate the opportunity to make things right with you.

DIANA B.
04/2011
5.0
gutter repair
  + -1 more
The estimator was quick to respond and very accommodating. Excellent communicators. When I found an error in the billing, it was rectified immediately. I was not at the home when the installation occurred, but I was told that it was done efficiently, with good clean up. I hope the guards do the job!
Description of Work: We needed gutter guards on a small ranch style home and detached garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Richmark Gutter Company
Thank you for your kind review. We take pride in our service and satisfaction. Feel free to keep in touch if you have any problems or questions with your new product. Again, thank you very much!

ROBERT G.
04/2010
5.0
gutter repair
  + -1 more
Mr. G came on time and gave the quote. I mentioned that I wanted to seal and paint the fascia before installing the new gutter. After he left, I made the call about the back gutter as well and he gave the quote and asked if I wanted to seal and paint that too. I did. He sent his crew out two days before the scheduled installation and they removed the back gutter and took both away. He worked with me to give me ample time to seal and paint. On the scheduled day, they arrived on schedule and quickly installed the new gutters. I looked at the work and am very happy with the job they did. Despite sending the crew out twice, the cost estimate ($368) was honored.
Description of Work: The front gutter blew off and had to be replaced. After I received the estimate, I noticed the back gutter was also hanging on so I called and asked a quote for that also (same length) so the actual price was just double.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Response from Richmark Gutter Company
Thank you so much for your kind review. We are glad to see you're pleased. If you ever have a question or concern, please get in touch with us and we'll be happy to work with you. Customer satisfaction is our number one goal, and we realize customer satisfaction is a combination of quality products and quality service at the right price! We're glad to see it ALL went well for you! Again, thank you very much.

HEATHER W.
03/2010
5.0
gutter repair
  + -1 more
They returned my phone call promptly. They arrived on time at the scheduled appointment to give me a free estimate. They were polite and professional and completed the work within the week. The repair cost exactly what they quoted me. I would use this company again.
Description of Work: They replaced the gutters along the north side and rear of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$526

Response from Richmark Gutter Company
Thanks for your kinds words. We appreciate your business. Please keep us in mind if you need any other work done, or if you have any questions or concerns with the work we've already done. Again, thank you very much for the kind review.

AMANDA M.
01/2010
5.0
gutter repair
  + -1 more
They did a great job! They were very nice. They were about half the price of the other people.
Description of Work: They installed gutters, downspouts, and worked with us to install diverters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Richmark Gutter Company
Thank you so much for your kind review! I'm very happy to see you are pleased with our work. We take pride in being a Service oriented company, instead of a SALES oriented company (which allows us to achieve higher customer satisfaction at a lower cost!) Again, thanks for your review and please keep in touch if you have any questions or concerns.

Sandra S.
10/2009
5.0
gutter repair
  + -1 more
I was satisfied with him. He was always available and called me right back when I had any questions or asked for samples. He also gave me the discount.
Description of Work: We used Richmark Gutter Company in September and they did the gutter work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

ALAN B.
10/2009
5.0
gutter repair
  + -1 more
They did a good job. They were prompt and cleaned up after themselves.
Description of Work: They cleaned the gutters. They replaced the gutter along the backside of the house with a larger gutter, 60 ft long.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

STEVE M.
01/2009
1.0
gutter repair
  + -1 more
Called over a month ago for new gutters, never showed or heard from them
Description of Work: Called for a price in new gutters, said they would be out, still waiting

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Richmark Gutter Company
We have checked our records and could not find any record of your phone call. We are very sorry for any inconvenience that this caused you, and would welcome the opportunity to get you an estimate if you are still looking to have the work done. Please call Mark at 614-777-1285 and I would be glad to assist you.

FAYE M.
12/2008
5.0
gutter repair
  + -1 more
They were excellent, very good. They were on time, friendly and competitive on price. They were very knowledgeable. Customer service was very good.
Description of Work: They replaced all of the gutters on our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Sue B.
10/2008
5.0
gutter repair
  + -1 more
The September windstorm ripped off the gutters from 3 sides of our house. Richmark was very prompt with an estimate. The estimate was very fair. Because of the windstorm, he was busy but he did the work within 2 weeks which I felt was very good under the circumstances.
Description of Work: Replaced gutters and downspouts on two story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

HILLARIE H.
10/2008
5.0
gutter repair
  + -1 more
Very professional to work with. Price was very reasonable. Work was done in a timely manner. They went out of their way to tuck the gutter straps under our roof, when other companies said they would not be able to do that.
Description of Work: Replaced all gutters and downspouts on home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Susan H.
10/2008
5.0
gutter repair
  + -1 more
Initial call returned promptly. Estimate performed within a day - very reasonable. Work scheduled and performed within a week. Workers punctual, polite, professional, efficient.
Description of Work: Removed and replaced gutter and downspout damaged by a falling tree. Cleaned up debris and hauled it away. Checked and informed us of a broken drain tile in the ground.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CARA C.
10/2008
5.0
gutter cleaning, gutter repair
  + 0 more
They were terrific. They came and did an estimate and scheduled the work quickly even though they were terribly swamped due to the wind storm. The actual cost was exactly what was estimated. Mark was very good about communicating with us and the workers did a great job! I will definitely use Richmark again and again.
Description of Work: They cleaned and unclogged gutters & downspouts, reattached a gutter that had come loose during the storm and they cut, capped and ran a new downspout from one of the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$298

JACK H.
10/2008
5.0
gutter repair
  + -1 more
Great! They were prompt and professional.
Description of Work: They installed gutter covers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

DON R.
09/2008
5.0
gutter repair
  + -1 more
They did a great job. The crew was very professional and clean. Mark was very helpful in establishing what needed to be done and not letting us over-buy.
Description of Work: They replaced all of the gutters and downspouts. We had them include leaf protection for the gutters. They also replaced or repaired any existing issues where downspouts hooked into the drainage system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

DONALD P & SANDRA L.
08/2008
5.0
gutter repair
  + -1 more
It was excellent. They did a prompt, effective, and efficient job. They sent someone out to look at the job and give me an estimate. It was exactly on target.
Description of Work: They reinstalled some new flashing, recaulked, and repaired the gutter area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARK L.
05/2008
5.0
gutter repair
  + -1 more
Called Mark and left a message. Within a few minutes he gave me a call right back and we setup a date for a quote. He did the quote and I accepted his offer. The work was performed on the date we scheduled with little interaction from me. They fixed the gutter and also went around the entire house and tightened all the other gutters and gave me some good advice about my roof. I don't remember the exact amount of the bill but I think it was very reasonable. No mess was left by any of the workers, very professional!!
Description of Work: Needs 20 ft. section of gutter replaced on a two story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRENT & BETH T.
04/2008
5.0
gutter repair
  + -1 more
Excellent work. Very prompt and responsive. Since one of our gutters was almost completely ripped off by the heavy snowfall, we were getting water in the basement from the subsequent heavy Spring rains. Richmark made sure to get the job done fast, to stop that problem for us.
Description of Work: Furnished and installed aluminum 6" gutters for upper roof on all four sides of old Arlington home with hipped roof, replacing old spiked gutters damaged by heavy snowfall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$835

MARIDETH L.
11/2007
5.0
gutter repair
  + -1 more
Wow! You hear the term "customer service" tossed around a lot but rarely experience it. If you want to be treated as a valued customer from start to finish, these are the guys to go with. These are friendly, experienced, professional guys who really go out of their way. It didn't matter whether the job was big or small I was met with a smile and a handshake. I was quite pleased with the original work they did, I feel I came out ahead because of how easy it is working with them and how nice it looks, lots of compliments. This was a small matter but the owner personally came over to check it out. He quickly evaluated the situation, knew exactly what to do, and made several suggestions to improve things. There was a full team out here when promised and they quickly and professionally took care of everything. No mess, no fuss and they even cleaned out the gutters for me!!! A delight to work with!
Description of Work: Richmark had installed our new house gutters last year. We asked them to come out to install a new small gutter on our front door overhang and recheck the angle of one existing gutter. The new gutter perfectly blends in without distracting from our focal points and they made great suggestions to improve the situation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian B.
10/2007
5.0
gutter repair
  + -1 more
They were very accommodating and pleasant to have on site. We haven't had a good hard rain to test the gutters, but they look great. My conversations with Mark indicated that he knew what he was doing. We felt well taken care of. If their scheduled appointment was not possible due to rain, they called to inform us and rescheduled.
Description of Work: Richmark replaced all our gutters and downspouts including leaf relief.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,640

MIKE D.
08/2007
5.0
gutter repair
  + -1 more
All though I decided to do the work myself I did so based upon their suggestions.
Description of Work: They came out for an estimate to replace two areas of the gutters.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy R.
12/2006
5.0
gutter repair
  + -1 more
The work was done quickly and efficiently. The workers even removed a pile of leaves on our roof which had become matted down (I really appreciated not having to get on the roof to do this myself!)
Description of Work: Furnished and installed 5'' aluminum gutters and 4'' downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$695
    • 1
    • 2(current)
    • 3

Contact information

6192 US Hwy 42, Ostrander, OH 43061

www.richmarkgutter.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutters,
Gutter Cleaning,
Windows,
Sunrooms and Patio Enclosures,
Doors,
Siding,
Roofing

FAQ

Richmark Gutter Company is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Richmark Gutter Company accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Richmark Gutter Company offers free project estimates.
Yes, Richmark Gutter Company offers eco-friendly accreditations.
No, Richmark Gutter Company does not offer a senior discount.
No, Richmark Gutter Company does not offer emergency services.
Yes, Richmark Gutter Company offers warranties.
Richmark Gutter Company offers the following services: Seamless gutters and downspouts, gutter guards, soffit & fascia installation, siding, windows, doors, and turnkey services.

Contact information

6192 US Hwy 42, Ostrander, OH 43061

www.richmarkgutter.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed