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Venturella And Sons Plumbing & Heating, LLC

Plumbing, Wells and Pumps, Water Heaters,

About us

Established in 1985 as Venturella Plumbing and Heating, Inc. Venturella & Sons Plumbing & Heating, has joined in the ranks of the family owned business. Licensed, Bonded, and Insured, we are comprised of a full time staff with excellent credentials. Our combined staff has over 33 year of Commercial, Residential, and Industrial experience to its credit. Our prompt courteous office staff allows you to reach a Live Person on the other end of the phone line. Our promise and testimony, to you, our customer, is to give you quality Skilled Tradesmen and Service you deserve. No matter when your plumbing or heating problem occurs, we are with-in your reach! Your emergencies are as important to us as they are to you! Use Excavating Subcontractor for Septic, Sewer, and Interceptors if scope of work requires. State of Ohio License # 14663. Flat Rate Pricing for complete Job = You will Know your Total Job Cost at the interview before job commences and the price is the same upon completion. Free Estimate For Projects and Remodels (example: Kitchens and Bathrooms...etc) Belong to the North-Eastern Ohio Association Chambers of Commerce. NOACC

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Service and Repair, as well New Installations for all types of Residential, Commercial, and Industrial Plumbing. Faucets and sinks, Water. Lines,Garbage Diposals, Insta Hot, Tub & Showers,Water Heaters, Tank Less Water Heaters, Drain Cleaning and Sewer Jetting, Well Pumps,Pressure Tanks. Septic and Sewer Lines. Preventative Maintenance products and services. Service and Repair, as well New Installations for all types of HVAC - Gas lines, Boilers, Radiant Heat Systems, Hydronic Heat Systems.

Services we don't offer

Do Not Pump out Septic Tanks or Grease Traps.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.528 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
11%
3
4%
2
7%
1
11%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.5
punctuality
4.7
Showing 1-25 of 28 reviews

John H.
12/2019
2.0
plumbing, water heater repair
  + 0 more
Two days to install, gas line is crooked.
Description of Work: Install water heater , 7 feet interior gas line

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$2,300

dave S.
04/2017
1.0
plumbing
  + -1 more
it did not
Description of Work: never returned call
Rating CategoryRating out of 5

Mandeep B.
10/2015
1.0
plumbing
  + -1 more
They are not responsive. When I finally did make an appointment, they said they were in a traffic jam. The deal I purchased was never honored. They always said they would call back
Description of Work: no service was performed

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$39

Eric C.
06/2015
5.0
plumbing
  + -1 more
Very honest and everything was explained clearly. They recommended a device to reduce the water pressure in the home, which has since been installed and helps tremendously.
Description of Work: Toilet tune-up and home plumbing inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Verna W.
05/2015
5.0
plumbing
  + -1 more
Arrived when he said he would. Was very friendly and knowledgeable. I was pleased with the friendliness and professionalism that was shown. We discussed alot of things. Things that needed to be done and things that I wanted done. I was told I would receive an estimate of the cost's, which I did receive an email with that information. The cost's seemed reasonable for the amount of work that I had asked for a price on but was not in my budget to afford. We never did get to the toilet tune up, mainly because there was other work that was going/needed to be done so it really made no sense to do a tune up at the time. I couldn't afford to have them come back so not getting a tune up was my loss. I would recommend them to anyone that needs work based on their knowledge and friendliness but I cannot recommend on their work ability because I didn't have them do any work.
Description of Work: Took a look at my situation. We discussed that the floor needed replacing in the Bathroom and he said he would send me general cost of what needed to be done.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet P.
01/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: Paid for service they never provided
Rating CategoryRating out of 5

Response from Venturella And Sons Plumbing & Heating, LLC
Regrettably, some Angie's List's Members work schedules prevented Venturella And Sons Plumbing & Heating the ability to schedule and perform the Big Deal Services according to the criteria set forth in The Big Deal offer. The Big Deal stated that all scheduling and work performed had to be during our normal Business Hours, which is also posted on The Big Deal offer for our company when members are choosing to participate in one of our Big Deals. Regrettably, other Angie's List Customers have probably encountered other complications due to Vendor's ability to put stipulations on their Big Deal Criteria page. We heard from Companies who participated in the Big Deals; e.g. Drywall Companies, Electricians, etc., the Big Deal offers did NOT provide specific instructions for the Customer and for the Company Participating in the Big Deal Offers. Example: Our biggest problem was when a Angie's List Customer, who was signing up for a Big Deal, Angie's List did not provide a asterisk box making it mandatory to be filled out with the member's telephone number. The Big Deal sign up sheet should not have let the member continue signing up for the deal without providing a contact telephone number. Venturella And Sons Plumbing & Heating addressed this issue with Angie's List due to the fact many members signed up only using their physical address. Therefore, we did not have a contact number or an email to schedule appointments in a timely fashion, based on sign up date. We were able to email the members Angie's List email; however, people who come home from work do not immediately log on to their Angie's List account. In some cases, The Big Deal had expired by the time we received their information to be contacted. In Closing, I hope that All The Angie's List Customers, will look at our overall Ratings and only having 2 negative ratings, we feel we did very well in spite of the obstacles we had to overcome. NOTE: We did a Big Deal for a customer in Kent, OH, that was a drive time of 1-1/2 hour, one way, 3 hours total, not to mention the work performed time. This occurred due to our Representative accepting the customers money, which he did not review our territory first. We honored that deal and the customer stated she was very happy and wished we serviced her area. That is our Mission Statement: To provide prompt, courteous, and skilled service to All our VALUED Customers and we would like to thank them all.

Diane H.
01/2015
5.0
plumbing
  + -1 more
It was leaking around the floor and they installed a new wax ring, very clean and professional
Description of Work: My toilet was leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Steven B.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed new cartridge in faucet and cleaned an Aerator in another.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Mardell W.
12/2014
4.0
plumbing
  + -1 more
He left me a long list of things that I did not feel that I really needed done. The pricing was hundreds of dollars. I just decided to get different estimates before going through with any of these projects.
Description of Work: I purchased a Big Deal for $39 Comprehensive Plumbing Inspection, and One Hour of Labor.
Rating CategoryRating out of 5
$39

David P.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They came and repaired a lead leading to my water meter...Did as much as they could and suggested that the city replace the shut-off in my yard as it could not be reached since the ground had shifted...I called the city and they were really slow to address the problem, but eventually the did do the work...Obviously the city had no sense of urgency...

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen M.
10/2014
3.0
plumbing
  + -1 more
I purchased the big deal and it was okay. They did give us an estimate on some other work but they never got back to us on that. They found that the shut off valve was shut off which was fine. We had a toilet that really needed some parts and they gave us an estimate on that. They were supposed to let us know when the parts were in but I never heard back from them. They never followed up. Their professionalism seemed fine but they just never got back to us which I don't think is very professional. The pricing for the deal was fine but the estimate that they gave us was a little bit high. They actually did not do any work, they found the shut off valve that we needed found. Their responsiveness was not so good because they didn't get back to us about the estimate.
Description of Work: We had an outside faucet that was not working because the shut off valve was shut off which we couldn't find.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$39

Marian Y.
10/2014
5.0
plumbing
  + -1 more
Excellent job. Very professional and prompt. Great customer service. I will definately use them in the future.
Description of Work: Replaced toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199.99

Kerry Keith K.
09/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra C.
09/2014
5.0
plumbing
  + -1 more
They did a good job! They came out and did an inspection and gave me a few estimates. There were no issues with scheduling, and they were actually a bit early. They were very easy to work with and professional, but I found someone with better pricing to do the actual work.
Description of Work: I purchased a plumbing deal.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Philippa Y.
09/2014
5.0
plumbing, home remodeling
  + 0 more
It worked out mostly well. I had the father (the owner) go through all the plumbing with me. He did a couple of things that day. I had him move a faucet and he left it non-functual but they charged me for a removal. I contacted his company to come back out for more work after that. The second job, I had them move a gas valve and refubish some tub faucets. I also had them install a sink and faucet in the kitchen.
Description of Work: I bought a deal for a comprehensive plumbing inspection, and one hour of labor.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Laura S.
08/2014
2.0
home remodeling
  + -1 more
It didn't go well at all, I feel like it was very misleading. It first took them a week to get in contact with me and when he finally did he informed me that the toilet in the Big Deal had problems and wanted to let me know ahead of time and explained to me I should upgrade my purchase to get a nicer toilet.
Description of Work: Bought a Big Deal for Toilet installation.

Rating CategoryRating out of 5
value
4.0
responsiveness
2.0

$199

Response from Venturella And Sons Plumbing & Heating, LLC
To All the Trademen out there, do not get discouraged when you did not schedule or even step foot in "RARE" case customer home(s) who write these types of reviews. If you were never given the opportunity to schedule HOW can they rate you for being in their home. Be secure in ALL of your ratings and if your ratio is 99.9% good reviews, your doing a GREAT SKILLED JOB! When Venturella And Sons Plumbing & Heating Called [member name removed] To Schedule her Big Deal "Toilet Installation," She was talking over the the Technician who was trying to ask her if she was on City Water and Sewer or Rural Well and Septic. The reason behind the Technicians question was to inform the Customer of other Toilet MFG. who provide water saving toilets. This could lower a customers Water and Sewer Bill. [member name removed] did not understand where the technician was going with these questions and blurted out that we were going to install a bad product. Venturella And Sons Plumbing & Heating are using Mansfield (MFG) Toilets for this deal. Mansfield toilets is the most commonly used product for NEW Construction Homes. [member name removed] started off with the WRONG mind set when and option of an up-grade was mentioned by the technician and all the tech was trying to do was to EDUCATE her to our products. She then felt she was getting a low grade product versus the OPTION of an upgrade. I am sorry that some people are NOT good Listeners, they are having a bad day, or they were simply ill. Customers, please let your trades- men know if they caught you at a bad time. We are more than happy to call our Customers back, at THEIR convenience, not ours. Regrettably, it is human nature that you Cannot Please Everyone; however, our Mission Statement at Venturella And Sons Plumbing & Heating is Serving You, Our Valued Customers with prompt courteous service from our Licensed Skilled Tradesmen, which we are becoming fewer statistically. When companies need to build buildings to work smart, not hard out of; however, they cannot find Skilled Tradesmen to build them. Therefore my question is, if we don't provide Technical Schools for this new generation, you won't have anyone to build your buildings with SKILLED TRADESMEN. That is why we are here on Angie's List to Let our customers and Angie's List customers, know that we are here to serve you and have been doing so for 28 Years. Web Site: www.ohioplumbinator.com, roll your mouse and link to the BBB and same for Angie's List to GET TO KNOW US BETTER! As a Woman Business Owner I am confident to have been in this business this long and am Very Proud of our ratings and our confidence in our loyal, happy, and relieved customers who have stated,"It's nice to not have to worry about the job being done right the first time." Thank you to all of our Customer's who wrote testimonials on our behalf. Sincerely, Robin Venturella - Owner of Venturella And Sons Plumbing & Heating.

Karl B.
07/2014
5.0
plumbing
  + -1 more
Inspect old 1950s toilet that was color matched to the bathroom tile and for that reason I did not want to change it. Found the needed discontinued part at a supply house and installed it. Unit works fine.
Description of Work: Fixed toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

MIREILLE S.
07/2014
5.0
plumbing, water heater repair
  + 0 more
The replacement of my hot water tank was a difficult job. Accessing the hot water tank involved cutting through and replacing drywall, cutting through and replacing studs, and cutting and soldering copper pipes. After much consideration, I selected Venturella and Sons Plumbing & Heating, LLC. Their quote for the job was reasonable. They are extremely knowledgeable, reliable, responsive, respectful of property, and really care about customer satisfaction. Carey and Danny were easy to work with. They completed the project in the most professional manner. I would definitely hire them again.
Description of Work: Replacement of Hot Water Tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,680

Mihajlo M.
07/2014
4.0
plumbing
  + -1 more
The deal wasn’t explained very well
Description of Work: I purchased a Big Deal for $49 for a Toilet Tune-Up and Home Plumbing Inspection.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$49

Betty W.
07/2014
5.0
plumbing, water heater repair, wells, drain cleaning
  + 2 more
Cary was prompt, polite and very knowledgeable. He took the time to explain how the systems worked and if they needed attention what needed to be done.. We were very pleased with his work.
Description of Work: Flushed the hot water tank, and checked all plumbing equipment including a sump pump, well water tank and pressure switch, gauge. Cleaned out filters in all faucets after the flush.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Brian A.
07/2014
5.0
plumbing, drain cleaning
  + 0 more
Great. Picked up the toilets I ordered, installed them quickly and very neatly.
Description of Work: Replaced two toilets and snaked shower drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

Loretta E.
06/2014
4.0
plumbing
  + -1 more
Danny the plumber was on time and completed everything he did. Was very nice and personable.
Description of Work: They replaced toilet and supply line. Install new sink faucet. Unclog basement drain and replaced faucet for hot and cold and secured to wall.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$490

Mark H.
04/2014
5.0
heating & air conditioning/hvac, gas leak repair
  + 0 more
Work was done in a professional manner. Danny and his sons were very clean and did the job in a reasonable time
Description of Work: Installed all new gas lines in home. Also installed new rudd furnace and removed old oil furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Susan B.
08/2013
5.0
plumbing
  + -1 more
I fretted over who to call to fix our shower/tub fixture. I decided on Venturella Plumbing because they were listed on Angie's List. Boy am I glad I did! The initial phone call to Venturella Plumbing was pleasant and professional. I received a call from Danny and set up a service date. He arrived promptly, wore surgical booties over his work boots, gave me a reasonable quote for the job, and went to work. It was a job well done! He did a nice job cleaning up after, too! I would highly recommend them!!
Description of Work: Replaced shower/tub diverter and installed new showerhead.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paul W.
05/2012
5.0
plumbing, wells
  + 0 more
They are courteous, knowledgeable, and I don't think he was out of line with pricing. He was very respectful of the house and he put on booties and wandered through things. I was very impressed with the work that he did and if we need to do it again we will call him back.
Description of Work: Venturella and Sons Plumbing & Heating replaced the sub pump and repaired all of the damage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

PO Box 4, Orwell, OH 44076

www.ohioplumbinator.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Wells and Pumps,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Heating and Air Conditioning,
Solar Panels,
Sewer Cleaning,
Pressure Washing

FAQ

Venturella And Sons Plumbing & Heating, LLC is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: Closed

Venturella And Sons Plumbing & Heating, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Venturella And Sons Plumbing & Heating, LLC does not offer free project estimates.
Yes, Venturella And Sons Plumbing & Heating, LLC offers eco-friendly accreditations.
No, Venturella And Sons Plumbing & Heating, LLC does not offer a senior discount.
Yes, Venturella And Sons Plumbing & Heating, LLC offers emergency services.
Yes, Venturella And Sons Plumbing & Heating, LLC offers warranties.
Venturella And Sons Plumbing & Heating, LLC offers the following services: Service and Repair, as well New Installations for all types of Residential, Commercial, and Industrial Plumbing. Faucets and sinks, Water. Lines,Garbage Diposals, Insta Hot, Tub & Showers,Water Heaters, Tank Less Water Heaters, Drain Cleaning and Sewer Jetting, Well Pumps,Pressure Tanks. Septic and Sewer Lines. Preventative Maintenance products and services. Service and Repair, as well New Installations for all types of HVAC - Gas lines, Boilers, Radiant Heat Systems, Hydronic Heat Systems.
Do Not Pump out Septic Tanks or Grease Traps.

Contact information

PO Box 4, Orwell, OH 44076

www.ohioplumbinator.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed