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Crawford & Son Heating and Cooling

Heating and Air Conditioning

About us

Over 13 years in the heating & cooling industry means you can trust our experience. We specialize in air conditioning, heater repair, & furnace installation. Call today to set up a service agreement!

Business highlights

Emergency Services Offered

Services we offer

heater repair,air conditioning repair,heater installation,air conditioning installation,furnace repair,heat pump repair,ac repair,ac installation,cooling repair

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.060 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 60 reviews

Brenda B.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
They came out and fix it. They are great as ever. I know them all.
Description of Work: repair a/c
Rating CategoryRating out of 5
Yes, I recommend this pro

James W.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
Have hired and fired five HVAC service companies over the past 30+ years. All were big names and big advertisers, but none consistently performed quality and timely services. Most recent one kept sending new and often inexperienced techs to do our summer and winter tune-ups. Some were as clueless about my system as I was. One of my neighbors hired Crawford & Son and took the time to write a rave review of them. I called them and spoke at length with owner Scott and was extremely impressed by his candor and meticulous approach to serving customers. Entered into a service agreement and Scott and his son-in-law just completed our summer tune-up. They did a very thorough job, far more comprehensive than any other company I've used, and explained things about my system that I was never told about, including how to operate it more efficiently and economically throughout the year. I've finally found a highly ethical and professional firm I'm confident we can rely on in the years ahead. Crawford & Son earned their excellent reputation the right way and are proof that an honest and hard-working family business can excel by relying on recommendations from satisfied customers rather than heavy and very expensive advertising.
Description of Work: NEEDED NEW HVAC SERVICE COMPANY

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara K.
10/2018
5.0
heating & air conditioning/hvac
  + -1 more
I have had this company service my furnace for several years. They are the best company I have ever dealt with. Very honest and professional. They check everything and clean filters etc. When you need furnace repair or install do not hesitate to call them. Crawford and Sons Heating and Cooling Phone:。614-877-0722
Description of Work: Fall season furnace check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doug L.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
repaired ac for $90 family business always show up on time
Description of Work: AC not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Chris L.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Perfect as always with Crawford and Son
Description of Work: HVAC service and installations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelley F.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were efficient and congenial. I don’t have anything to compare it (price) to, I didn’t really shop around.
Description of Work: Installed a furnace.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Shelley F.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were efficient and congenial. I don’t have anything to compare it to (price) I didn’t really shop around.
Description of Work: Installed air conditioning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Brenda B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They're the only one I've used for 30 years. They are fantastic.
Description of Work: A yearly checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARK H.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, Scott (Crawford) checked the system and found the coolant was low; corrected the coolant level. Very professional, knowledgeable, and friendly. I chose to purchase their yearly service agreement for $169.00 which includes the spring and fall clean/check air conditioner/furnace; as well as priority service.
Description of Work: Service check of air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Deborah D.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went great, Crawford & Son arrived on time went right to work and completed the job in a good amount of time. Left everything clean and picked up. Very easy to work with, would definitely recommend.
Description of Work: New A/C and Furnace installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris L.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
I have been using Crawford and Son for all of my family's HVAC needs for many years (in our current home for the last 14 years and in our previous home for some years before that). So, when one of our air conditioning units was not cooling this summer, I didn't have to think about who to call. Angie called me back within minutes as she always does (it was off hours) and Scott was at our home to assess the situation by noon the next day. Scott and Daniel had replaced the other air conditioning unit in 2014 and even though the unit was about 20 years old, Scott made every effort to keep it going until the fall so we could take our time with it then. As it turned out, it was time and in the busiest (and hottest) part of the season when we ordinarily would have had to wait some time for installation, Scott and Daniel worked overtime to get the job done. I trust this family completely and have complete peace of mind not only in knowing that they are scrupulously honest and working in my best interests but also knowing that they will be there if I have a problem. This is the third AC unit that the Crawford's have installed in our homes and we can't be happier with our new Maytag systems and of course Angie, Scott and Daniel. Whatever your highest rating is appropriate for Crawford and Son. Sincerely, Chris Lopez
Description of Work: Replaced air conditioning unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Pam K.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Been using for 2 years. Previous homeowners used them too. They are consistently excellent.
Description of Work: I've only ever needed HVAC upkeep with these guys, as my unit is relatively new. It's also likely a credit to the job they do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan P.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went great! I have used Crawford & Son for years now and they are consistently amazing. Easy to schedule, polite, and so professional. They always stand behind their work too!
Description of Work: Replaced my in home A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Daphne R.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
There service was professional and affordable. They not only repaired but, took the time to explain things.
Description of Work: Provider checked furnace and hot water heater, and installed furnace fan. They also repaired venting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$389

Michael H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Our heat pump started making a bad noise followed by a "pop" in the blower cabinet. I thought it might be the blower motor as it had gone out before so I went and got a new one but when I went to put it in I found it wasn't the blower but some of the control circuits. Our heat pump was 29 years old and the blower and furnace was 39 years old so we called around to get estimates to replace the whole thing. I got 4 estimates, Crawford and Son was the last one and he asked if he could try to get it running because he had a backlog and wouldn't be able to install it for a couple of weeks. He said if he couldn't get it running it would cost me nothing. After about an hour, he found the problem and had some parts but not all so he came back first thing in the morning and got us up and running. He was very competitive on pricing for a new unit so of course we went with him. They installed the new unit in about 2 weeks and it is great. The new heat pump is so much quieter than the old one. If you are thinking about a new unit I suggest you give them a call, Scott and his son are fantastic people.
Description of Work: They installed a new heat pump, electric furnace and thermostat and removed the old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Brenda B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
He handles all of our heating and cooling needs. He is just great. He handles all our routine maintenance as well.
Description of Work: We have used him for at least 25 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob B.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Scott Crawford has been maintaining my heating and air conditioning system since I moved into my house 14 years ago. They are very prompt in response and in getting the right parts quickly and getting my system running again. They do not sell you something that is not needed. I have a very old furnace and they have not tried to sell me a new one after cleaning and inspecting the old one. They installed a humidifier on my furnace and have replaced the fan motor on my A/C unit. I have referred many of my family and everyone is sold on Crawford and Son.
Description of Work: $120 cleaning and inspeciton.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Leigh B.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very happy with the service, won't know until the weather gets cold if the repair worked.
Description of Work: Replaced a faulty TXV Valve on my outside heat-pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Ted C.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They are honest and knowledgable. They have serviced my equipment for about 10 years now. They always come when there is a problem.
Description of Work: I called them because my A/C wasn't working. When they got here they could not find a problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Joseph R.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Originally I had hired Crawford & Son 12 years ago to install my heating and air unit. Recently my air conditioner was acting up and I called another company to take a look at it. Needless to say that company wanted to charge me $1000 for a new coil. I called Crawford to get a second opinion and they looked over the system and never mentioned replacing the coil or anything else. Crawford's technician put a bit of freon in the system and that was basically it. So I really appreciate Crawford & Sons honesty and not trying to take advantage of me. I also appreciate Angies List for their helping me every time I need it. I will always call Crawford & Sons first from now on.
Description of Work: I hired Crawford & Son for a second opinion on my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Gregory B.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
First, let me say I'm super impressed by the entire work ethic of Crawford & Son Heating and Cooling from start to finish. The person who answered my initial inquiry suggested I wait another week to ensure the weather was warm enough so a detectable difference could be found between the incoming and outgoing air exchange. Class act instead of going for the first available appointment. Scott was very punctual on his visit and spent some talking to me about the history of the HVAC system. He then spent the next 90+ minutes performing a thorough inspection, answering my inquires, and then literally took apart and cleaned the entire system. I can't say enough about Scott's demeanor and professionalism; through every step in the process, everything was explained and well documented. He then went into our attic and suggested additional insultation, just as the home inspector recommended. I'm obtaining a quote but feel very confident in their work and doubt I'll receive another estimate. This is a group of people that one can just Trust. Trust with a capital "T" This is a local father and son team and I can't speak more highly of Crawford & Son Heating and Cooling. A+ all the way!!!!!
Description of Work: Provider performed an AC check, cleaned the indoor coil and heat exchange, cleaned the outdoor coil, added refrigerant and provided an overview of HVAC functioning on our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

SHARON B.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Scott took out old furnance and repaired some duct work and then installed the new furnance. He did this all in one day! He cleanned up everything and even vacume the floor before he left. He went over all the new features and explained all the things to do to keep the heat pump/furnace
Description of Work: Take out old heat pump/furnance and replace with a brand new system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

susan L.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
They always do an excellent job. They have taken great care of us for years. Wonderful people!!
Description of Work: Annual maintenance of Furnace and Air Conditioner at our home and rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

FATI F.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
The work was promptly scheduled and we received a call about 1 hour before they got here. We have special needs children and needed to have air conditioning during hot summer days. They were courteous, professional and kept things clean and tidy.
Description of Work: Replaced air conditioning unit and replaced heat exchanger. Also returned to replace a humidifier valve in Jan. 2013.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

ELIZABETH H.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are marvelous. We have used them between 15 to 20 years. He is very truthful and skilled. His son works with him and is very truthful and skilled as well. I cannot say enough good things about them. They are a very honorable company to work with.
Description of Work: They always come to check my air conditioner. On the most recent visit they put in a new air conditioner as the one I had was wearing down quickly. They come out once a year to check my heater as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
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Contact information


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Crawford & Son Heating and Cooling is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Crawford & Son Heating and Cooling accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Crawford & Son Heating and Cooling offers free project estimates.
No, Crawford & Son Heating and Cooling does not offer eco-friendly accreditations.
No, Crawford & Son Heating and Cooling does not offer a senior discount.
Yes, Crawford & Son Heating and Cooling offers emergency services.
No, Crawford & Son Heating and Cooling does not offer warranties.
Crawford & Son Heating and Cooling offers the following services: heater repair,air conditioning repair,heater installation,air conditioning installation,furnace repair,heat pump repair,ac repair,ac installation,cooling repair

Contact information


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed