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Harrison Floors

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Buffing and Polishing,

About us

Harrison Floors has been family owned and operated since 1948. We serve Northwest Ohio and Southeast Michigan. We install and refinish over 750 floors per year. Our goal is to provide you excellent customer service and a professional hardwood floor job. We are fully insured and covered by workers comp. We are an accredited business with an A+ rating with the BBB. Additional email - harrisonfloors48@gmail.com. Additional DBA - Harrison Builders Inc. Cost is determined by the job.

Business highlights

76 years of trusted experience

Services we offer

Water damage & fire restoration, hardwood floors - installation, refinishing, repair, tear-outs, re-coats, exotic woods, inlays, borders, flush mounted vents & shoe moulding.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.953 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 53 reviews

Colleene K.
10/2020
1.0
hardwood floor, buffing & polishing
  + 0 more
They refused to wear masks even when I requested them to. My Son has special needs and my mother has health issues. They were ridiculous. I had to ask my family to leave while they laid the floor. That kind of carelessness and ignorance is horrible. We are in a pandemic. Guess no one mentioned that to them.
Description of Work: New hardwood flooring

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Harrison Floors
Ms. [Member Name Removed], I apologize for any miscommunication. When I was in your home to deliver your flooring for acclimation, your primary contractor and his employees were also working in your home, and not one of them was wearing a mask. At this time, your son was sleeping in the front bedroom on the main floor, and a mask requirement was not mentioned or adhered to. One week later our employees began work on your install. Shortly after starting work, your primary contractor reached out to inform me that my crew would need to mask up while your son was in the house. Your son was working in a second floor bedroom with the door shut. For context, the entire upstairs area was also sealed off with plastic. In addition, our employees opened all windows and downstairs doors during the installation process. These layers of protection are our Company practice, as is wearing masks when interacting with our customers. I shared our practice/policy with your contractor, and indicated that we could leave the job and resume work at a time when your son was not in the house. We do not have plans to require our employees to wear masks while actively installing, repairing, etc., as the work is too physically demanding to have our employees’ airways obstructed. With this, it is impractical to impose a mask requirement where other reliable layers of protection i.e. distance, closed doors, room sealing, and ventilation are available and in place. These are standards that are well aligned with industry precent at this time. Furthermore, if you stated that you wanted our employees to wear masks before our crew arrived, we would have informed you of our policy. We value the safety and wellbeing of our customers and our employees, especially during this unprecedented time. I apologize that our policy does not align with your needs. Brenton Harrison President Harrison Floors 419.691.9766 harrisonfloors48@gmail.com "Pray as though everything depended on God. Work as though everything depended on you.” -Saint Augustine

John S.
08/2020
5.0
flooring contractor, hardwood floor
  + 0 more
Harrison Floors was not only reasonably priced compared to our other quotes, they also stood out for listening to our needs and making suggestions that others hadn't-- suggestions that helped us avoid an inferior flooring product (for the rooms they did in vinyl flooring) and also better-conceal flaws in our flooring that they refinished. They met needs we didn't know we had. The work crew was on task every time I stopped by, and as a family business, there were no questionable sub-contractors involved. We are thrilled with the work they did, and recommend them highly.
Description of Work: Hardwood sanded/refinished and vinyl flooring installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Neal G.
05/2020
5.0
hardwood floor, buffing & polishing
  + 0 more
Harrison did an amazing job and I absolutely would use them again as well as recommend them for any of your flooring needs. They worked with us on accommodating our timeline between projects, did an amazing job, were timely and professional. What we liked about Harrison is Brenton explained the differences between finishes as well as size of the hardwood and how it reacts to humidity when he came out and gave us our quote. We were also impressed with Matt and his teams, they too were professional and took their time ensuring the projects were completed to our satisfaction. They did a Great job Thank you a Harrison Floors. The Gregory’s
Description of Work: We not only had new hardwood put down in our master bedroom, we also had all floors refinished in the rest of the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,565

Response from Harrison Floors
[Member Name Removed] Thank you for the review. We really appreciate your business. The guys loved working for you!

Tom S.
04/2020
5.0
flooring contractor
  + -1 more
Came when they said they would, did a good job for a reasonable price
Description of Work: Refinished an existing floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Harrison Floors
[Member Name Removed], Thank you for the review and your business! If you need anything please call. Sincerely, Brenton Harrison

Carol D.
12/2019
5.0
hardwood floor
  + -1 more
Excellent Can recommend very highly
Description of Work: Flooring installation and refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike B.
08/2017
5.0
hardwood floor, home remodeling, floor cleaning
  + 1 more
Perfect. old floors looked like new and new floors matched perfectly with the older floors. On time, wasted no time getting started and finished on time. This is the second time i used Harrison and both times I was extremely satisfied.
Description of Work: refinishing of existing floors and addition of new floors for a kitchen remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Julia G.
12/2016
5.0
hardwood floor
  + -1 more
Harrison floors did a wonderful job. They were very punctual, and were very good at describing what they were doing. The two employees were friendly, and very respectful of trying to keep the first floor as clean as it could be during the process. Our floors appeared to have never had anything done to maintain them (20 years old, previous owner had had a dog so a lot of scratches, water damage by the dishwasher), and I really can't believe how good they look now after being refinished. They look like brand new floors. We would definitely recommended Harrison Floors.
Description of Work: Refinishing of hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Deborah O.
03/2016
5.0
flooring contractor, hardwood floor, home remodeling
  + 1 more
We needed a crew to install a bamboo floor in our family room. The two men who showed up were professional and quick. They hung plastic between our family room and kitchen to minimize dust. After installation they explained the best way to care for our new bamboo floor. Since it was a small job and we were going to do all the prep work (pull up old carpeting and molding) they were able to fit us into an afternoon slot. Unfortunately the reason I gave a "B" for promptness was that they did not show up on he day promised. We finally got a call in the early evening explaining that the main installer had been extremely sick and the remaining crew wasn't able to get to our job that afternoon. This was understandable but we would have liked a call earlier to explain. To their credit they showed up early the next morning and got the job done fast. We would definitely use them again!
Description of Work: Installation of bamboo floor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$900

Teresa F.
09/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Harrison is a very professional company. From the beginning estimates to the actual work being performed, they were excellent and very knowledgeable. Everything was done in a timely fashion and the floors look wonderful. Would definitely use them again and recommend them to anyone looking for a quality job.
Description of Work: Refinished all wood floors - replaced and refinished some damaged flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Tony T.
07/2015
5.0
hardwood floor
  + -1 more
Truly excellent workmanship. They gave me about 60 samples to review at home. They stayed within the estimate. They started on time and finished on time. While they were doing one of the upstairs rooms, the ceiling fan in the room below became loose and fell and broke -- they put up the new fan the next day.
Description of Work: They installed wood floors in 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Alan M.
06/2015
5.0
buffing & polishing, flooring contractor, hardwood floor
  + 1 more
It went very well, and I am satisfied with the job. They accommodated my preference for doing the job in two 3-day cycles since I didn't want to move the furniture downstairs. Workers were polite and friendly. I only have two small unfavorable comments: 1) it would have been nice if I had had an approximate arrival time for the workers for the next day; 2) they used duct tape to tape a dust barrier in the living room doorway, and the tape left an adhesive residue.
Description of Work: Sanded, stained, and applied 3 coats of urethane to hardwood floors in 3 bedrooms and foyer; buffed and applied 1 coat of urethane to stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,200

Jodie P.
02/2015
5.0
flooring contractor, hardwood floor
  + 0 more
The job was finished in three days. As i was out of town during the project, status updates and photos of the project were sent within a half hour of the request. The floors look beautiful and when a slight area of excess finish was noted they quickly retured and repaired it. All parties I was in contact with were courteous and professional throughout the job.
Description of Work: Refinished hardwood floors and installed floating laminate flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

bob D.
02/2015
3.0
flooring contractor, hardwood floor
  + 0 more
There were some things that needed corrected and were never taken care of. I would not use again
Description of Work: Flooring

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$3,000

Response from Harrison Floors
[removed member name] I am very frustrated with this review. Your floor had a severe slope. It dropped 3-1/2" over twelve feet. The slope was so severe that the house would not sell. I am frustrated because you submitted this review without even calling me about the issues you had. After speaking to you I am even more frustrated because you are upset about the caulking on the counter tops. We did this to help you out, you were not even billed for the thing you were upset about. We were able to remove your existing floor without damaging one piece. We re- installed that floor without you having to purchase any extra flooring. Here is the description verbatim from our Estimate & Invoice. 1. LABOR TO TEAR OUT EXISTING FLOORING & NUMBER, REMOVE CABINETS, AND WOODWORK, LEVEL EXISTING SUBFLOOR USING SLEEPERS AND SHIMS. REINSTALL FLOORING, CABINETS, AND WOODWORK. 2.LABOR TO STRAIGHTEN DOORWAY TO BACK ROOM At no point did we say we would caulk an woodwork or counter tops. We did this to help you out. I apologize that the caulk shrunk. But you were not billed for this. I am sorry you were upset about the caulking being shrunk, but I feel your review is unfair. Sincerely, Brenton Harrison President Harrison Floors

jamie W.
01/2015
5.0
hardwood floor
  + -1 more
Started when they said they would, even despite the weather. The one day they were delayed by weather, they called to say they would be there a little late. One of the most reliable companies out there. They worked hard, finished when they said they would and did an excellent job. I couldn't be happier. My floors were very wavy and uneven and now look beautiful. I would highly recommend this company to anyone and everyone I know.
Description of Work: Refinished all hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Harrison Floors
(removed member name), Thank you for your business! It was truly a pleasure to work for you. Thanks Again, Brenton Harrison

Susan B.
12/2014
5.0
hardwood floor
  + -1 more
Once work was scheduled, repairs went like clockwork. All employees were professional and personable. I was very pleased with the work done.
Description of Work: Replaced warped floorboards from water damage and refinished all floors in kitchen and dining area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$885

Elizabeth G.
12/2014
5.0
flooring contractor, hardwood floor
  + 0 more
This was all handled by my builder
Description of Work: refinished flooring and matched color to existing flooring

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

David S.
12/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Very positive experience with Harrison Hardwood floor. Owners are very involved in company and insure customer satisfaction. The crew was timely, respectful and did a beautiful job on our floors. Extremely pleased with the entire project.
Description of Work: Installed hardwood flooring in dining room and office. Refinished existing hardwood floors on first floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,300

ian H.
10/2014
5.0
flooring contractor, hardwood floor
  + 0 more
We had these guys come and patch our wood floor after some water damage. WOW they are fast and you can't tell where the patch is a year later. Nice job guys!
Description of Work: Hardwood Floor Patch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Betty C.
08/2014
5.0
flooring contractor, hardwood floor
  + 0 more
They did a wonderful job. You cannot tell that there was an existing floor and a newer floor. They refinished the old floor to make it identical to the new wood. I can't tell you how happy I am with the work and service. They did everything on schedule and as described to me beforehand. They were true professionals and I highly recommend their service!
Description of Work: Extended my existing hardwood floor (which was over 20 yrs old) from just my eat in dining area to the entire kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Scott M.
07/2014
3.0
hardwood floor
  + -1 more
Brenton came out to evaluate the floors and give me an estimate, he was a straight shooter and provided a very reasonable estimate on the spot. I had chosen to work with Harrison Floors based on the recommendation of a highly trusted contractor who said they did a great job and left everything immaculate after the services. It was a 3 day process and the crew showed up the first day a few minutes early, they were courteous and went about their work. My rating of Harrison declined due to the final outcome. The floors themselves looked great. However the walls were covered in dust, which I can understand. But the trim that was still up during the process was destroyed, there was stain all over our freshly painted white doors, door trim, and walls. There was also a large amount of damage to doors, trim, and all the freshly painted walls which appeared to be from the sanding machine. I was dissapointed to say the least, as we had spent 3 weeks painting prior to having the floors done, and Brenton had also recommended we complete that before they came in. I contacted him to relay my disappointment, but also recognize the floors themselves turned out nice. I never heard back, but that is probably because my wife had already paid them.
Description of Work: Had approximately 550 square feet of hardwood floors refinished.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$1,850

Response from Harrison Floors
(removed member name), I apologize for the miscommunication. I honestly did not receive your message. If I would have, we would have been at your home the very next day trying to correct any problems. Upon receiving your review, I went through our call logs trying to see where you called but unfortunately could not find it. Again, I apologize for not getting back with you. I did, however, try to call after you left your Angie's List review to see if there was something I could do, but have not heard back from you. I am happy that you love your floors, but regret that I did not get to correct some of the things that may have happened during the refinishing process. Thank you again for your business! Sincerely, Brenton Harrison President Harrison Floors

Jo An G.
04/2014
5.0
hardwood floor
  + -1 more
Just wanted to let you know that the floors are beautiful beyond expectations. We were very impressed with the care and efficiency of your crew. They were just great.
Description of Work: redid hard wood floors in kitchen, family room and entries.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Harrison Floors
Thank you for your review. It was truly a pleasure working for you!

Anne G.
03/2014
5.0
hardwood floor
  + -1 more
We got an estimate from Harrison for this job over a year ago. Then more recently we got an estimate from another flooring company to compare costs. The second estimate was lower; however, Brent Harrison was so much more professional, thorough, informative, and helpful that we decided to go with Harrison Floors for the job. No regrets! Our floors look amazing! One point to be aware of though: Their payment system asks for checking account information. I was hoping to put the purchase on a credit card, in order to earn rewards points. So, it is a minor disappointment to have to essentially pay in cash. I'm just glad that we happen to have the cash on hand! We would be in a pickle if we didn't have the cash and couldn't pay with a credit card. So, be aware of this if using this (excellent) company. We are definitely going to have them come back to do the floors in additional rooms in the future.
Description of Work: resurface floors in 4 rooms of an old home (over 100 years old)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Harrison Floors
[name removed] Sorry for the confusion, we do take credit cards. You went to our online electronic check section that is offered by intuit. If you would have mentioned it to me, you could have used your credit card. Again I am very sorry for any confusion. Sincerely, Brenton Harrison President Harrison Floors

Cynthia A.
12/2013
5.0
hardwood floor
  + -1 more
From the minute we began chatting about installing the floors I was incredibly impressed with Brent's expertise and knowledge!1 I knew they were highly recommended on Angie's List and all of the positive comments were immediatelysubstantiated! They began work on Monday and by the next Monday our floors were done! We are thrilled with them and highly recommend this company if you are seeking high quality workmanship and professionals! This is a family operated business and they obviously were born to be craftsmen!
Description of Work: Harrison Floors installed hardwood floors in a master bedroom, study, and 2 halls. Their work is fabulous and we coulldn't be more pleased with the results!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Response from Harrison Floors
[Member name removed], Thank you for your business, it was truly a pleasure working with you! Please call us if you have any questions or concerns. Sincerely, Brenton Harrison

Neil & Sue W.
06/2013
4.0
hardwood floor
  + -1 more
Communication was not the best. I was not certain what time they were starting or what to expect. The project took three days of which due to the size of the project and the odor we were unable to stay at the home. When I came back in on the fourth day the amount of dust was more then expected and it had filtered through to the basement where there is no covered ceiling. (Laundry room side with clean hanging clothes) I had requested that all the windows be opened wide to air the home out but that was not the case. This company is very knowledgeable and professional however I would like to see better communications. I would certainly use this company again, I would just make sure to ask more questions. (Questions I did not know to ask before)
Description of Work: Refinished living room, dining room, hallway and bedroom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Response from Harrison Floors
[member name removed], Thank you very much for the feedback. I apologize if you felt the communication was not satisfactory. It is difficult sometimes to pin an arrival time down to a specific time of day. We always try to give you a window of time that we will arrive. I also wanted to address the windows being left wide open. We cannot leave the windows wide open because we don't want dirt & debris getting into the wet urethane, or take a chance of it raining on the wet finish. We were not going against your wishes, we were only doing what was best to preserve the quality of the job, that is why my men only crack the windows. Thank you very much for your business, it was truly a pleasure working for you. If you have any questions or concerns please don't hesitate to call. Sincerely, Brenton Harrison President Harrison Floors

Susan A.
05/2013
5.0
hardwood floor
  + -1 more
They were extrememly professional and courteous. They were prompt. They were respectful of my home, property and pets. I couldn't ask for better service.
Description of Work: I used Harrison Floors to refinish my living room and hallway. I had cleared out the room, of course, but their workmen actually went around the room and moved things on the wall that they thought could possibly get damaged by vibrations from the machinery. They sanded and refinished the floor of my living room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$970
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Contact information

159 N Lallendorf Rd, Oregon, OH 43616

http://www.harrisonfloors.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Buffing and Polishing,
Floor Cleaning and Waxing,
Kitchen and Bath Remodeling,
General Remodeling,
Finished Carpentry and Woodworking,
Homebuilders,
Water & Smoke Damage,
Unfinished Carpentry

FAQ

Harrison Floors is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Harrison Floors accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Harrison Floors offers free project estimates.
No, Harrison Floors does not offer eco-friendly accreditations.
No, Harrison Floors does not offer a senior discount.
No, Harrison Floors does not offer emergency services.
No, Harrison Floors does not offer warranties.
Harrison Floors offers the following services: Water damage & fire restoration, hardwood floors - installation, refinishing, repair, tear-outs, re-coats, exotic woods, inlays, borders, flush mounted vents & shoe moulding.

Contact information

159 N Lallendorf Rd, Oregon, OH 43616

http://www.harrisonfloors.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM