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Shambaugh Cleaning & Restoration

Carpet Cleaning, Upholstery Cleaning, Air Duct Cleaning,

About us

Shambaugh Carpet Service of Mansfield, OH has been serving Richland, Crawford, Morrow, Ashland, and Knox counties for over 27 years. While providing some of the best service around, we offer 24-hour emergency water extraction. We guarantee it to be dry or it's free. Our services include: Carpet cleaning Upholstery cleaning Tile and grout cleaning and sealing Hard wood floor refinishing Duct cleaning Structural drying With Shambaugh Carpet Service, you can trust the job will be done right. If all you want is a cheap, brush the dirt off the surface, bait and switch, no-guarantee carpet cleaner, we respectfully ask that you call someone else. We have a 200 percent money-back guarantee that our cleaning process is the most thorough cleaning you have ever had. If for any reason you are not completely satisfied, we will come back out and re-clean the area for free. If you are still not happy, we will simply refund your money plus match that amount and make a donation. Call Shambaugh Carpet Service today for the exceptional, thorough service you deserve!

Services we offer

Shambaugh Cleaning & Restoration

Services we don't offer

Carpet or Hardwood Flooring Sales


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.858 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 58 reviews

Jennifer M.
04/2023
5.0
carpet cleaners
  + -1 more
Luke was very prompt and professional. He cleaned the carpets to my every expectations. I recommend Shambaugh for your every carpet cleaning needs. Great job Luke, thank you!!
Description of Work: Cleaned carpets in multiple rooms x4 and stairway landings including pet deodorizer application in each room.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

James C.
08/2022
5.0
carpet cleaners, ceramic tile
  + 0 more
They did an awesome job cleaning our carpets and ceramic tile. Flooring look like new. Would highly recommend them if you are looking to have your Flooring cleaned.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike H.
07/2022
5.0
carpet cleaners
  + -1 more
We were extremely happy with the results. Truly a professional team. Very happy what they done for us. I would highly recommend them. Mike Hill
Description of Work: Carpet spots cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melody E.
09/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great workers. Conal and Nate very professional and courteous.
Description of Work: Carpets cleaned and sectional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia M.
03/2019
5.0
air duct cleaning
  + -1 more
it was quick and efficient. The techs were friendly and knowledgeable.I would recommend them and will use their other cleaning services in the future.
Description of Work: air duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rodney F.
07/2018
3.0
carpet cleaners
  + -1 more
I don't know who all of you had that made your experience so grand but this company has been nothing but a headache. They somehow didn't include in the cleaning quote to clean where the fire started. That's kind of a no brainer. They continuously say one thing and do another. The "cleaning" job was handed over to Two teenage girls that I have to micro manage to make sure the job is done properly. That's their professional clean up crew. The other crew got debris all over our two couchs that are barely over 2 years old and costs near 3000 dollars have not even attempted to suggest that they will clean it. They got debris all over my television and to the credit of the boss "Harry"they were told to clean it up but they didn't and he never checked to make sure so it's just sitting There.There is about 2 days of work left but we will see how long it takes them to finish the job. I'm sure Harry is a private contractor perhaps contracted out by shambaugh but anytime I need to ask something I have to take it up with shambaugh and not the contractor. Poor communication. Poor workmanship. Poor everything. We had a problem and we were trying to hash it out so Garrett and some other person came over with an attitude and told my landlord he was being "aggressive" when all he was doing was trying to explain in a calm manner. Then Garrett walked over to our kitchen counter and slammed down the cleaning quote like a child. They changed their tune when they realized my fiancee was recording them on her cell phone. I also just caught my contractor talking crap about us because he accidentally texted me when he thought he was texting someone else just because he misunderstood something i said in a text. It's like high school all over again dealing with these people. They act like they are doing us a favor or charity when they are getting paid thousands of dollars to do a JOB and I have to make sure my contractors teenage daughters actually clean. They have lied and said they have done things I know they have not done and then I get an attitude from either Harry or someone from this company. Go elsewhere. And find a company that will treat you properly. I am writing this before the work is complete but so far it's been horrible. Also as a note for our lawyer if they read this and decide to treat us badly for giving our honest opinion of this company I wouldn't be surprised if the two teenage girls showed up to clean our carpets with a rug doctor..i mean **** I think they are painting our kitchen too
Description of Work: Clean up after a fire and restoration

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$20,000

Carl B.
03/2018
5.0
carpet cleaners, ceramic tile
  + 0 more
Excellent result. Tile looked like new after the service.
Description of Work: Tile cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Carl B.
02/2018
5.0
carpet cleaners
  + -1 more
Punctual, professional and did a great job. Guy and Don were very nice to talk to.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Barb Y.
10/2017
5.0
carpet cleaners
  + -1 more
Very professional and nice. Dining room carpet in particular was in bad shape, after their cleaning it looks brand new.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Barbara S.
10/2017
5.0
upholstery cleaning
  + -1 more
Service tech, Gary Mitchell, was punctual, friendly and his work was thorough. He provided good information about fabric care and maintenance. Have also used Shambaugh for wool rug cleaning - their work is excellent.
Description of Work: Cleaned upholstered sectional sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Karen B.
10/2017
5.0
carpet cleaners
  + -1 more
They were right on time, the two young men were very knowledgeable about their products and process. They were patient and attended to the area's that I had concerns about. I watched them work and they went slow enough to clean thoroughly, not a quick surface clean. They paid close attention to the baseboard area and made sure to clean against those hard to reach spots. They were able to reach smaller areas and clean those as well. Very kind and nice gentlemen who do good work. Their mom's would be proud.
Description of Work: Deep Clean carpets

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Betty C.
10/2017
5.0
carpet cleaners
  + -1 more
Excellent. On time, looked at job with me, prepares thier equip. and cleaning solution. Did cleaning, explained to me, took check & said "good-bye".
Description of Work: Cleaned living room carpet and applied scotch guard. Moved two large chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Sherry B.
09/2017
5.0
carpet cleaners
  + -1 more
Henry & Ray arrived promptly, completed the carpet cleaning in good time and helped move/carry furniture back into place for us. Very personable young men.
Description of Work: Dining room, living room, steps, hallway and part of a bedroom carpeting were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mary Sue S.
09/2017
5.0
air duct cleaning
  + -1 more
The 2 young men ( Guy and Chris ) were extremely polite, friendly and willing to explain in detail about they were doing as they worked.
Description of Work: They spent about 7 hours cleaning all the furnace ducts in our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Andrea A.
09/2017
5.0
carpet cleaners
  + -1 more
They did a great shop. The workmen moved furniture necessary. They were very polite, tidy & friendly. They did a thorough job.
Description of Work: Shambaugh cleaned all my tile & sealed grout. They also cleaned our Living room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Gerri S.
09/2017
5.0
carpet cleaners
  + -1 more
Young man named Henry arrived - lovely smile & easy manner. Cleaned dirty areas over & over. Did the best job anyone could do. Could tell he loved his job & loved doing a good job.
Description of Work: Carpet treated & cleaned.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Mary Sue S.
08/2017
5.0
carpet cleaners
  + -1 more
The two clean- cut young men were extremely polite and friendly. They were efficient in their work and willingly answered any questions we had.
Description of Work: Cleaning of our carpet in 2 large rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$252

Jeff H.
07/2017
5.0
carpet cleaners
  + -1 more
We are repeat customers due to good service. Prior job ran late - notified us at least 1 hour prior to delay.
Description of Work: Carpet cleaning & spot removal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Joann D.
05/2017
5.0
carpet cleaners
  + -1 more
Derrick & Jessie called and came early. Very courteous & informative. Used blocks for under furniture. Moved furniture. Guaranteed work.
Description of Work: Cleaned & scotch guarded family room, hall & master bedroom. Moved heavy furniture. Cleaned & sealed grout in bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$627.94

Matt L.
05/2017
5.0
carpet cleaners
  + -1 more
THEY WERE ON TIME, VERY FRIENDLY, DLEANED MY 17 YR OLD CARPETS AND MADE IT LOOK NEW AGAIN. THE PRICES WAS WELL WORTH IT.
Description of Work: CLEANED CARPET IN LIVING ROOM, HALLWAY & STEPS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Philip C.
03/2017
5.0
carpet cleaners
  + -1 more
Amazing job each time they come carpets clean, fluffy, smell good. Professional and courteous team. I am always satisfied.
Description of Work: Multiple rooms of carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

margaret H.
03/2017
5.0
carpet cleaners
  + -1 more
Nice people, on time, did a great job. Picked up area rugs, took to shop, brought back.
Description of Work: Carpet and area rugs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Annette G.
03/2017
5.0
carpet cleaners
  + -1 more
Both men (audit and service) were on time and very pleasant and professional. Both tasks were completed in a timely manner. The cost is a little excessive, but the quality of the work was excellent.
Description of Work: Owner measured and gave an audit on 2/21. Scheduled work for 2/24. Technician arrive on 2/24 and vacuumed carpets and sprayed cleaner. Cleaned carpet, moving furniture and replacing it with protectors underneath wheels and legs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Tom S.
03/2017
5.0
carpet cleaners
  + -1 more
Very punctual, very friendly and courteous, gave helpful tips on care.
Description of Work: Carpets cleaned in living room, hallways, steps, family rm. & one bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Roberta M.
02/2017
5.0
carpet cleaners
  + -1 more
I made appointment, received a reminder phone call workers arrived on time worked quickly & efficiently, very friendly, answered my questions. A day or two later, I received a follow-up phone call.
Description of Work: All carpets shampooed & scotch guard applied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350
    • 1(current)
    • 2
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Contact information

3401 Park Ave W, Ontario, OH 44906

http://www.shambaughcarpetcleaning.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
Closed

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Ceramic Tile,
Sewer Cleaning,
Oriental Rug Cleaning,
Mold Testing & Remediation,
Finished Carpentry and Woodworking,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation

FAQ

Shambaugh Cleaning & Restoration is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: Closed

Shambaugh Cleaning & Restoration accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Shambaugh Cleaning & Restoration does not offer free project estimates.
No, Shambaugh Cleaning & Restoration does not offer eco-friendly accreditations.
No, Shambaugh Cleaning & Restoration does not offer a senior discount.
No, Shambaugh Cleaning & Restoration does not offer emergency services.
No, Shambaugh Cleaning & Restoration does not offer warranties.
Shambaugh Cleaning & Restoration offers the following services: Shambaugh Cleaning & Restoration
Carpet or Hardwood Flooring Sales

Contact information

3401 Park Ave W, Ontario, OH 44906

http://www.shambaughcarpetcleaning.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
Closed