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SJ Services/SJ Tech

Computer Repair

About us

Computer repair, upgrades and networking. With remote access software, we can fix your computer no matter where you are. Desktops, laptops, tablets, 3d Printers A+ Certified Back Ground Checked.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

COMPUTER REPAIRS, UPGRADES, TROUBLESHOOTING, DSL/CABLE HIGH SPEED INTERNET SETUP, VIRUS/SPYWARE REMOVAL, WIRELESS/WIRED NETWORKS INSTALLED, SETUP OF SCANNERS, PRINTERS, CAMERAS, WINDOWS PASSWORD RESET, DATA RECOVERY, Virus spyware removal, cracked screens repaired,

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.637 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
3%
3
5%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.6
responsiveness
4.5
punctuality
4.5
Showing 1-25 of 37 reviews

Susan O.
10/2015
5.0
computer repair
  + -1 more
Took my computer to their location and within 2 hour he had it fixed. Great service!
Description of Work: Repaired computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$63

Linda S.
07/2015
5.0
computer repair
  + -1 more
He was very nice, professional and very fast. I cannot tell you how comfortable and happy I feel now having Scott to call when I have problems with my computer in the future. He was recommended by Angie's list to me. All I can say is thank you Angie and thank you Scott for your help and patience. He did his magic and my new computer is working wonderfully! Thank you again! LS
Description of Work: Checked my old computer. Helped me buy a new one. Set up new computer as I am computer challenged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

HERMAGE M.
05/2015
3.0
computer repair
  + -1 more
He tried to clean up my computer and ended up not being very successful. I think he cleaned up the virus a little bit, but it ended up coming back. He advised that I needed additional memory and I purchased it from him. My computer still had issues and was still slow. I returned the memory but there was delays in getting my refund. I ended up having to replace the computer.
Description of Work: I had a computer that was running slow. I purchased a Big Deal for $54 for Complete Computer Clean Up

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$54

Mary Jane or Jayme P.
10/2014
5.0
computer repair
  + -1 more
He showed up and he was a very nice guy. He is down the street from me. I know him so I trust him in my house. That is a big thing about a lot of things. I'm an older person and I'm by myself so I don't really like leaving strangers in my house. You just don't know anymore. He was very fair on the price. He would sometimes help just over the phone if you are a customer.
Description of Work: SJ Services/SJ Tech did something with my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

DIANA K.
04/2014
5.0
computer repair
  + -1 more
I bought this deal but didn't use it before the expiration date. My fault. I don't remember the date so made it up. You made me answer the grade (A) but I made that up too since I didn't use the
Description of Work: I bought this deal but didn't use it before the expiration date. My fault. I don't remember the date so made it up. You made me answer the grade (A) but I made that up too since I didn't use the deal. I also don't remember the cost.
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Nancy T.
07/2013
5.0
computer repair
  + -1 more
He is fabulous. All the work was done over the phone, I had purchased a big deal coupon, which I didn't use until a year and half later, but he honored the coupon. He is very friendly, easy to work with, he knows what he is doing, and whenever I have a computer problem, I call him. He is very good.
Description of Work: We used SJ Services/SJ Tech. He made the computer run faster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Cheryl W.
05/2013
5.0
computer repair
  + -1 more
Everything went just as he said, everything is fixed and back up and running. Very affordable too.
Description of Work: My HP Laptop crashed. Motherboard went down, and I use for my business. Called SJ Services and he was prompt, professional and told me right away what happened, and provided recommendations on how to fix it. He completely put my business back togehter on my new PC, with only a few weeks of emails in March left missing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Kathy M.
02/2013
5.0
computer repair
  + -1 more
Was attacked by 'FBI' virus that locked up my computer. Found Scott on Angie's List, started working remotely as soon as I called him and had everything cleaned up by the next morning. Suggested a better (free) virus protection service and installed some additional layers of (free) protection. I was expecting the whole thing to be a pain and it turned out to be a breeze. He's definitely on my favorite list.
Description of Work: Removed virus and cleaned out malware etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Nancy M.
12/2012
4.0
computer repair
  + -1 more
My experience with SJ Services was very good. This service was provided to me over the phone while sitting in front of my computer. The SJ Service technician was knowledgeable and patient. My computer has been working better and faster ever since.
Description of Work: SJ Services helped me increase the speed of the computer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Christopher G.
10/2012
5.0
computer repair
  + -1 more
Great. Easy to work with. Honest and professional.
Description of Work: Laptop was unresponsive to commands. SJ found a hardware problem that they offered to fix, but recommended the money is better spent on a new laptop. Also offered to recover any data at a minimal charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$25

virginia C.
08/2012
5.0
computer repair
  + -1 more
I was in Windows Add/Remove Software to remove some suspicious software that appeared on my PC under the folder Xvid. I saw another folder I did not recognize and removed that as well. Dumb move: that was the drivers for my PC sound system. I called Scott who has rescued me many times in the past (my PC is now 12 years old). He got the situation right away and said he could fix it. I left the PC on and went to run errands and do grocery shopping. Scott accessed my computer from his home and worked on the problem. When I got home everything was fixed. I called Scott because the remote session was closed because I was gone three hours.He mentioned that he did a couple upgrades to software for no charge.
Description of Work: I made s stupid mistake and deleted some device driver software on my PC. This meant my speakers were no longeroperational. I called Scott Zeiger and he said he could help later that afternoon. He restored the driver software and added a couple software updates at no additional charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

LES V.
07/2012
5.0
computer repair
  + -1 more
I decided to take the PC to them for them to work on it. After a few days I picked it up and it initially performed ok. Then it started to freeze up. I explained the problem to them and they came into my PC remotely and found another issue. It has been running perfectly ever since. Excellent service and responsiveness. They know what to do.
Description of Work: I had a stubborn virus on my PC and I thought I would take a hammer to it. I called SJ services because of their reviews and they saved my PC. Performs fantastically!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

john J.
02/2012
5.0
computer repair
  + -1 more
Outstanding experience with SJ.....will certainly use again.
Description of Work: My computer would not boot up so found SJ Services on Angies List.. Called SJ and dropped off the computer that same evening. SJ said he would repair in less than 24 hours. Sure enough picked it up the following evening and the repair was less than $100. The computerr works great now. I have never received such prompt service or service at such a reasonable price from any other comptuter repair service in the past. I absolutely recommend SJ.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

John E.
09/2011
5.0
computer repair
  + -1 more
I had contacted Scott previously about a good used computer since he refurbishes computers and sells them at a discount. He gave me an estimate of repairs and advised that I'd be better off buying a new computer. For that reason, I felt completely comfortable going to him for hard drive data retrieval service.
Description of Work: Scott recovered all the data from the hard drive of my defunct laptop computer and burned the data to a disc. I was unable to transfer the data because the old laptop would no longer boot up. I now have all my old photos (nearly 1500) and document files. Very professional service. I would definitely use SJ Service/SJ Tech again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$55

alicemarie E.
05/2011
3.0
computer repair
  + -1 more
I am glad that I found out that I had no antivirus running on my computer. I did not feel too much customer service to be involved.
Description of Work: computer cleanup

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$50

Response from SJ Services/SJ Tech
I understand how this customer feels, as I have some improvements that need to be made on how I handle clients that use my remote log in service to repair their computer. Occasionally I will get side tracked depending on how busy the shop gets, and am not as attentive as I need to be to the repair process that I have started. I apologize and will try to do better in the future.

JANICE & CHRIS J.
02/2011
5.0
computer repair
  + -1 more
I called to make an online appointment, which was done that same day. He then remotely scanned my system, removing several viruses. When he was finished with that, he spent a lot of time finding and fixing a problem that was causing my system to lock up when trying to open zip files. All of this was done remotely, with us able to communicate via the computer all of that time. The whole experience was done professionally, and conveniently as I was able to dialog with him over the computer as the work progressed. I was very impressed and would recommend him to anyone, and will undoubtedly use his services again at some time in the future.
Description of Work: Scott did a clean-up of my computer, removing several viruses, and also solved a zip file problem I was having.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Robert J.
01/2011
5.0
computer repair
  + -1 more
They did a good job. He cleaned up a lot of stuff on the computer and found some bad things that were on there. He was pretty quick at responding. He actually did it online, so I didn't have to take the computer anywhere. I called him up and he said, "OK. We're going to do it now." His responsiveness was excellent.
Description of Work: SJ Services/SJ Tech cleaned my computer up, as part of the Angie's List Big Deal offer. I believe that the price was around $50, but I'm not really sure. I know normally it was like $90.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

NITA M.
02/2008
5.0
computer repair
  + -1 more
Either Scott will pick up computer or you can drop it off at his workshop, which I did. He gave me an estimate of $150. He called within two days and I picked it up and the charge was $150. He is very personable and this is the second time I used his service. Cost is reasonable and he does the repair quickly, as promised.
Description of Work: Took apart my lap top and re-soldered where the power plug goes. Checked out the operation of the computer to see if anything else needed fixing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

PAUL C.
12/2006
1.0
computer repair
  + -1 more
I had to call him several times to get him to come over. He came over and did the same thing that I was doing. He told me to scan all of my files. I have a lot of files. I called him and told him that I had scanned the files and their was no virus. He called back the next day and told me to call HP and have them walk me through the problem. We did not solve the problem. Scott has never contact me to finish up the job. I have not paid him and I am not going to pay him. One of the times I call him he told me he had forgotten all about me. He is handling so many jobs that people are slipping through the cracks.
Description of Work: I called for help with my printer.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from SJ Services/SJ Tech
I MUST HAVE REALLY DROPPED THE BALL ON THIS ONE. I HAVE NO EXCUSE BUT I DO SINCERELY APOLOGIZE. I WILL OVER A FREE COMPUTER CLEAN UP IF YOU ARE INTERESTED.

DIANE MOFFETT & LINDA M.
10/2006
5.0
computer repair
  + -1 more
Very smooth. Business located on my side of town. I was able to drop off and pick up my computer, which eliminated the extra cost of a house call. Work was completed within 24 hours. Owner prompt about returning calls (always within one business day). I'm still evaluating the complete result, but so far my computer runs better.
Description of Work: Computer not performing well. Diagnostic tests run; spyware and adware deleted. Free computer protection software installed, including firewall, virus scan, adware scan and spyware scan.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

LISA S.
08/2006
5.0
computer repair
  + -1 more
I cannot say enough about Scott at SJ SERVICES. I will continue to use him & referred him to all my clients. He is on the spot, immediate service & has the knowledge to troubleshoot & fix any problem that arrises. His cost was well worth & very affordable. I am very very satisfied. As all us business owners well know, I myself cannot run my business without my computer. To have someone to call practically 24 hrs a day! A blessing!!!!!! Thank you Scott!
Description of Work: I run a graphics business & my system crashed. Scott from sj service called within a couple hours & was here the following day for the repairs. He wiped out and redid hard drive, installed protective software along with other upgrades. He took my hardrive home over an evening after work and had it back first thing when my business doors opened the next morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

JOHN S.
08/2006
5.0
computer repair
  + -1 more
Scott returned my call quickly and professionally. He was prompt and on time for the sevice calls. He needed to return to reinstall because the original modem I puchased was faulty. Scott also was available to call for some last minute advice. Over all this was a very pleasant experience and I would recommend his company to anyone.
Description of Work: Scott installed a wireless modem in my home. He also configured my laptop computer to perform at its best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ROBIN S.
01/2006
1.0
computer repair
  + -1 more
I find it a bit unusual that someone in the computer business does not reply to email, especially when the email address is provided as a means of contact for Angie's List members to use. I hate giving poor ratings, but the fact I received no response to my initial attempts at contact leaves me no choice.
Description of Work: I contacted S J services via the email address provided by Angie's List for a quote on setting up a wireless network in my home. No one ever responded to my query.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


LAURA F.
11/2005
5.0
computer repair
  + -1 more
SCOTT ARRIVED ON TIME AND WAS EFFICIENT WITH HIS TIME. HE WAS VERY KNOWLEDGABLE AND OFFERED ADVICE AND CONSULT. HE ALSO DID A LITTLE RESEARCH AT MY HUSBAND'S REQUEST (AT NO ADDITIONAL CHARGE) FOR SOME COMPUTER-RELATED QUESTIONS HE HAD.
Description of Work: CLEANED OUT LAPTOP. UPGRADED SYSTEM. INSTALLED ANTI-VIRUS SOFTWARE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JAMES T.
10/2005
5.0
computer repair
  + -1 more
SCOTT RESPONDED TO MY PHONE CALL THE SAME DAY, AND ARRANGED TO COME THE NEXT DAY. I BRIEFLY DESCRIBED WHAT I WANTED, AND HE SOUNDED LIKE HE COULD PROVIDE BOTH THE NETWORK AND FIX MY LAPTOP SO THAT IT WOULD RECEIVE WIFI. SCOTT ARRIVED ON TIME, HE WAS VERY PROFESSIONAL. HE WAS ABLE TO SELL ME A USED WIRELESS ROUTER, THUS SAVING ME $30 TO $50. HE GOT MY LAPTOP TO RECEIVE WIFI WITH NO DIFFICULTY. IN ADDITION TO PERFORMING THE REQUESTED TASKS, HE ALSO INSTALLED A FREE ANTIVIRUS PROGRAM AND CLEANED UP MY DISC FILES. I WAS EXTREMELY PLEASED WITH HIS COMPETENCY. I WILL DEFINITELY USE HIM AGAIN.
Description of Work: I WANTED TO INSTALL A WIRELESS HOME NETWORK. ALSO, MY LAPTOP WAS NOT RECEIVING ANY WIFI SIGNALS. I HAD PREVIOUSLY HAD SEVERAL COMPUTER TYPE PEOPLE LOOK AT THE COMPUTER, ALL TOLD ME TO SEND THE COMPUTER BACK FOR REPAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135
    • 1(current)
    • 2

Contact information

6767 Fitch Rd. Back Building, Olmsted Falls, OH 44138

www.sjtech.us

Service hours

Sunday:
10:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair

FAQ

SJ Services/SJ Tech is currently rated 4.6 overall out of 5.

Sunday: 10:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 10:00 AM - 8:00 PM

SJ Services/SJ Tech accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, SJ Services/SJ Tech offers free project estimates.
No, SJ Services/SJ Tech does not offer eco-friendly accreditations.
No, SJ Services/SJ Tech does not offer a senior discount.
Yes, SJ Services/SJ Tech offers emergency services.
Yes, SJ Services/SJ Tech offers warranties.
SJ Services/SJ Tech offers the following services: COMPUTER REPAIRS, UPGRADES, TROUBLESHOOTING, DSL/CABLE HIGH SPEED INTERNET SETUP, VIRUS/SPYWARE REMOVAL, WIRELESS/WIRED NETWORKS INSTALLED, SETUP OF SCANNERS, PRINTERS, CAMERAS, WINDOWS PASSWORD RESET, DATA RECOVERY, Virus spyware removal, cracked screens repaired,

Contact information

6767 Fitch Rd. Back Building, Olmsted Falls, OH 44138

www.sjtech.us

Service hours

Sunday:
10:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM