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Falls PC Clinic

1.0(
1
)

Computer Repair, Website Design & Development

About us

Falls PC Clinic offers Free Estimates on repair work. We will work with you and find the best possible solution for your computer needs. Whether you need a repair or are interested in purchasing a new or used PC or laptop. We are upfront and honest, and will no preform and repairs without your prior knowledge of the cost of the repair. We can work on your PC or laptop at our store or at your house. We do not charge for estimates in store but there is a service fee for coming to your home. Falls PC Clinic is a new business but I have been working on computers since 2000, when I graduated from ITT with an Associate of Applied Science in the Electronics Engineering Technology program.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Computer (pc) repair, laptop repair, computer sales (pc and laptop), virus removal, virus protection, malware removal and protection, pc and laptop upgrades, custom built computers, data backup, pc and laptop tune ups and we will build your website!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
Write a review
Showing 1-1 of 1 reviews
Leonard C.
09/2013
1.0
computer repair
  + -1 more
I took my computer in to be repaired at the beginning of August because it would not boot up. First they replaced the power supply and that didn't fix the problem. Then the told me it needed a new motherboard which they replaced. this took a month to complete. I brought it home and the CD drive won't recognize any discs and my USB ports wouldn't work either. I took it back and they replace the disc drive. I now have it home and it still isn't working right.
Description of Work: They were suppose to repair my computer because it wouldn't start up.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$400
Response from Falls PC Clinic
I just realized this review was in existence, hence the late response. It would have been nice to hear from the client rather than reading this review online. We always go above and beyond for our clients to help them in any way we can. The PC was not booting when it was brought into our shop and it would not power on, on every attempt. Our [Member Information Removed] inclination is that the power supply was going bad. We tested the PC with a replacement power supply and it was still not booting everytime. It was however powering on for us everytime. We did end up re-imaging Windows for the client and changed out the power supply per his request. We did state that it was not bad yet but would need to be replaced at a later date. Client picked up the PC and brought it back a week later stating that was not powering on every time even with the re-image and new power supply. We did not see this issue while in our shop. We re-ran all of our testing again and the only component left would be the motherboard. We did end up replacing the motherboard at our cost for the client since he had already spent $180 on the [Member Information Removed] repair. We replaced the motherboard for $150 that included the part and there was no labor charge. As far as we were aware after replacing the motherboard the issue was resolved. He states the CD drive was not working and he ending up replacing that as well, it was working while it was here. He came in a couple weeks after the second repair for the CD drive replacement. It is not like we claimed to have changed it originally and it was not working. We are sorry that you feel like you repair didn't go as smooth as you had hoped.

    Contact information

    25564 Bagley Rd, Olmsted Falls, OH 44138

    http://www.fallspcclinic.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Insured
    Licensed*

    Trade License Number
    COMP10553616
    Trade License Authority
    CompTIA
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Computer Repair,
    Website Design & Development

    FAQ

    Falls PC Clinic is currently rated 1 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 3:00 PM

    Falls PC Clinic accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Falls PC Clinic offers free project estimates.
    Yes, Falls PC Clinic offers eco-friendly accreditations.
    No, Falls PC Clinic does not offer a senior discount.
    Yes, Falls PC Clinic offers emergency services.
    Yes, Falls PC Clinic offers warranties.
    Falls PC Clinic offers the following services: Computer (pc) repair, laptop repair, computer sales (pc and laptop), virus removal, virus protection, malware removal and protection, pc and laptop upgrades, custom built computers, data backup, pc and laptop tune ups and we will build your website!

    Contact information

    25564 Bagley Rd, Olmsted Falls, OH 44138

    http://www.fallspcclinic.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM