All Performance Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

All Performance Appliance Repair has been proudly servicing all of Northeast Ohio for the past 19 years. We are BBB accredited, have two employees, and charge by the hour ($60/hour). Service call- flat rate $60. We service:Refrigerators, Freezers, Dishwashers, Disposals, stoves, Washers and Dryers. Please call to schedule. Additional phone number: (440) 846-2560. Additional DBA: Performance Appliance Repair.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Repairs- washers, dryers, stoves, refrigerators, dishwashers & disposals

Services we don't offer

Charging compressors

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.796 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
3%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 51-75 of 96 reviews

jan T.
05/2018
5.0
appliance repair
Ā  + -1 more
Dave was ontime and very professional . Were has Dave been when I needed him thirty years ago? If you need a repair man give Dave a call , he will be there
Description of Work: Gas dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Ruth J.
04/2018
5.0
appliance repair
Ā  + -1 more
Professional, knowledgeable, would definitely use him again.
Description of Work: Oven was not heating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LAUREN M.
03/2018
4.0
appliance repair
Ā  + -1 more
I was told the compressor was going bad and it would be $700 and over a week to get a part. That's close to the cost of the refrigerator, so I declined. The compressor totally died 2 hours after the repairman left. He didn't do anything wrong, but he definitely didn't want to fix the refrigerator and was in and out of the house in 15 minutes.
Description of Work: Refrigerator compressor was making loud noise

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


James W.
02/2018
4.0
appliance repair
Ā  + -1 more
He cane out found the problem ordered the part and s week later came out to install. With both trips and the part less than 200.00 and also releveled both the dryer and washer.
Description of Work: Replaced motor on washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$180

Mike O.
01/2018
5.0
appliance repair
Ā  + -1 more
The tech came out and temporarily fixed the issue until an ordered part came in, then he returned to complete the repair. I would use them again if needed!
Description of Work: I had a clothes washer making a horrible sound.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

LARS A.
12/2017
5.0
appliance repair
Ā  + -1 more
i tend to purchase new appliances instead of repairing them, but they did a nice job and the price was right.
Description of Work: needed to repair an oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Tracy S.
12/2017
5.0
appliance repair
Ā  + -1 more
The repairman came, diagnosed the issue right away and quickly cleaned/repaired my burners. I have mostly cooked with electric stoves so the repairman took the time to show me how to clean/maintain the burners so the issue would not happen again. The only "issue" I had is they do not pre-schedule a time slot. When you make an appointment they call the morning of the service day and tell you what the arrival window will be. This is difficult for many people to balance with kids school drop-offs/pick-ups, taking time off work, etc. I suggest the company consider scheduling the appointment windows with the scheduled day so homeowners can better plan their days.
Description of Work: Repair two gas burners that did not work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Sandra R.
09/2017
4.0
appliance repair
Ā  + -1 more
He replaced cold control on refrigerator & problem solved. Blower wheel on dryer was replaced, but loud noise heard w/in 2 weeks. Called back & minor problem was resolved next week.
Description of Work: Side by side refrigerator/freezer would not keep cold/freeze Dryer would not heat to dry clothes

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$373

Dennis B.
09/2017
5.0
appliance repair
Ā  + -1 more
Excellent! he knew exactly what the problem was and had all the right parts and tools with him. Gave us great advice on taking care of the washer. would use him again for any appliance!
Description of Work: repaired a washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

stacey K.
08/2017
1.0
appliance repair
Ā  + -1 more
The technician arrived on time. Didn't introduce himself. Spent maybe 10 minutes looking at the dishwasher. Actually he just listened to the dishwasher. Told me that it was going to need a new motor. He called to get a price on the part and then estimated it would be $310.00 plus tax. I declined to have this done. It turns out that the filter needed to be cleaned. Hard to believe this isn't one of the first things to check. Thankfully the service call was only $26.00. Wasn't worth $26.00. I would never call this company again.
Description of Work: I had a Samsung dishwasher that wasn't working right. It was getting water.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
punctuality
4.0

$26

Janice K.
07/2017
5.0
appliance repair
Ā  + -1 more
It didn't that's why he had to fix it.šŸ˜€ Just kidding. It all went great!
Description of Work: Fix my washing machine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Eileen B.
07/2017
5.0
appliance repair
Ā  + -1 more
Dave was excellent. Recommended him to one of my neighbors and he took care of her washing machine on the spot. Another company told my neighbor it would be weeks to get to get. Dave served her needs almost immediately. Have used Dave for repairs prior to this.
Description of Work: Repair LG dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James W.
05/2017
5.0
appliance repair
Ā  + -1 more
Perfectly couldn't have asked for a better repair person
Description of Work: Fixed our refrigerator damper and ice dispenser in two trips and took my 96.00 Angie's coupon off the price. When he quoted the parts I thought it was good and asked about labor and said the price included labor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$409

Richard H.
04/2017
5.0
appliance repair
Ā  + -1 more
Good experience. Problem was diagnosed and repaired in same visit. Very professional. Fair price. Repair successful corrected the problem.
Description of Work: Refrigerator/freezer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard H.
04/2017
5.0
appliance repair
Ā  + -1 more
He new immediately what was wrong and was equipped to make the repair in the same visit. Took less than an hour.
Description of Work: Water leaking from freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Carol S.
04/2017
5.0
appliance repair
Ā  + -1 more
He was good. He was very business-like. He came in and changed the part and gave me some advice.
Description of Work: I purchased an offer for $95 for a Large Appliance Repair. They repaired the dual water inlet valve on my ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

TAMMIE M.
01/2017
5.0
appliance repair
Ā  + -1 more
Very well. He was able to track the electrical problem and fix the digital read out.
Description of Work: Oven was not working after a power outage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff K.
12/2016
3.0
appliance repair
Ā  + -1 more
I am unsure if I would hire again. He was professional, timely and did perform the work he was hired to do plus he gave me his recommendation. However, he was quite difficult to the point of not willing to work with me when it came to trying to help me understand the issue fully. I wanted to know how to take care of this in the future and he just wouldn't communicate that to me. It left a bad taste in my mouth. If you want to hire a repair guy that comes and does the work and you won't have any questions, then this guy is just fine.
Description of Work: Fixing an electrical issue with my drier.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$95

Janet C.
12/2016
3.0
appliance repair
Ā  + -1 more
I called and asked if the price of the service was $25 a service call and $60 an hour plus parts and was told yes. When he came to the house he said it was a $175 flat rate. We told him that we would like to get the 10% Angie's list discount or the 10% senior citizen's discount. He told us he would only give a 5% discount if we used a credit card and 10% if we paid with check or cash. When I called to dispute the price he told me that $25 a service call and $60 and hour plus parts is the same $175 flat rate. He replaced a igniter switch which according to what I found on the internet it doesn't cost $90 which is how much it would need to cost if the two prices that we were given were the same. The told cost was not overly expensive but I felt like he totally deceived us about the actual price it would of cost to fix the stove,
Description of Work: Replace an igniter switch in a gas stove.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Margaret B.
11/2016
5.0
appliance repair
Ā  + -1 more
Dave was on time and very professional. I would hire him again for any appliance repair I need in the future. I certainly would recommend his services to anyone needing appliance service or repair.
Description of Work: I need a repair to a Whirlpool washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nadine S.
10/2016
5.0
appliance repair
Ā  + -1 more
Very efficiently repaired and very polite.
Description of Work: I had work done only wash machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Meana G.
08/2016
5.0
appliance repair
Ā  + -1 more
It took about a week from time of first call for service appointment. Dave came out and quickly diagnosed and repaired the dryer roller. Took less than an hour! Used 10% off coupon from Angies list. Total cost was about $160.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

Katherine S.
01/2016
5.0
appliance repair
Ā  + -1 more
I called to schedule service for a dishwasher which was going through the cycles but not using any water. Instead of scheduling a visit, he asked me to check the float on the bottom of the tub. It was semi-off...which did not allow the tub to fill with water! So, I fixed it with his guidance. He could have easily charged me a visit to check things out and fix it himself. I appreciate his thoughtfulness and willingness to forgo an easy service call. I will definitely contact when we have any appliance issues.
Description of Work: Diagnosed the problem with the dishwasher on the phone which allowed me to fix it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Allan K.
06/2015
2.0
appliance repair
Ā  + -1 more
On Tuesday, June 16, David Hinzman, from Performance Appliance Repair came to give an estimate on needed washer repair. He said that the parts should be in by Friday, June 19, when he expected to return to make the repairs. While here, he had me wait while he took the time to answer and take notes from another (potential(?)) customer. On Friday, he failed to put the ā€œagitatorā€ back in and left the washer and floor dirty (including packaging material). On Monday, June 22, when we called to report this neglect to the owner, we found out that Dave Hinzman is the owner. He said that he had probably been in a hurry and suggested that my husband finish putting the washer back together. Although they were neatly placed right beside the steps he had to use to exit the basement, he said that he could find nothing to clean the floor with (and didnā€™t ask). He also said that he threw the trash away and that our daughter (who stayed at the house for us) told him that sheā€™d clean up (which didnā€™t sound right). He finally agreed to refund $25 and wanted US to call to remind him. I later found out that he not only lied about throwing the trash away and being unable to find anything to clean with, but also about our daughter saying that she would clean up his mess. He had someone come to finish putting the washer back together and refunded the $25.
Description of Work: replaced washer belt and bearing

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
4.0

$350

Joann M.
06/2015
1.0
appliance repair
Ā  + -1 more
Don't make promises you can't keep. Do you think people want to take the afternoon off work for nothing?
Description of Work: Didn't call and told me he would be here between 3 - 5 p.m. When I called him, he changed it to 5 -7 p.m. AFTER I called the afternoon OFF work.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Contact information

Schady Rd, Olmsted Falls, OH 44138

http://www.allperformanceapplianceoh.com/

Service hours

Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

All Performance Appliance Repair is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 9:00 AM - 5:30 PM

Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 5:30 PM

Saturday: 9:00 AM - 2:00 PM

All Performance Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, All Performance Appliance Repair does not offer free project estimates.
No, All Performance Appliance Repair does not offer eco-friendly accreditations.
Yes, All Performance Appliance Repair offers a 10% senior discount.
Yes, All Performance Appliance Repair offers emergency services.
No, All Performance Appliance Repair does not offer warranties.
All Performance Appliance Repair offers the following services: Repairs- washers, dryers, stoves, refrigerators, dishwashers & disposals
Charging compressors

Contact information

Schady Rd, Olmsted Falls, OH 44138

http://www.allperformanceapplianceoh.com/

Service hours

Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 2:00 PM