Ohio Basement Authority

Description of Work: Interior drainage installed, along walls, installed sump.

Description of Work: The were asked to improve outside ground drainage. They buried a new drain line less an 12 inches from ground surface leaving a large hump in yard. Drainage improved but secondary affects included a cut phone line, torn up flower beds, and large line of humps where the inadequately buried the drain line. We contacted they told us it's was because of the angle of the ground in the years and that they could not fix it without tearing up the yard to create a new drain pipe angle. We declined that option because they wanted to charge us for the fix when they should have noted the requirement before starting the job in the beginning. We they cut our phone line, it took us over two weeks to get service restored by AT&T. Overall, very poor experience and I anticipate having to get the job redone by a more professional company |

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Description of Work: Gentleman came and checked out sump pump. He "unfroze" the float and it's working great!! He gave me price of new one, but did NOT push.

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Description of Work: Inspected sump pump and back-up pump; cleaned pumps. Good service, very professional. Answered questions. No high-pressure sales pitch.

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Description of Work: I hired them to put some carbon fiber strips around my basement walls to reinforce the foundation.

Description of Work: installed sump pump

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Description of Work: Waterproofed basement and installed a dehumidifier.

Description of Work: Installed a heavy duty sump pump with another pump attached with a battery back-up. This house has flooded once or twice years ago before we bought it, as we knew the previous owners. Wanted to be sure that it doesn't happen again, so we installed a better covered sump pump. All went very well; thought the price was high, but if it keeps the water out in the case of a heavy downpour just once, it will be worth it.

Description of Work: Checked and cleaned sump pump

Description of Work: Completed basement waterproofing, inside drain, installed new sump pump, white walls and basement window covering. Prior to this work being completed we have had multiple and frequent issues with water in basement during hard rains. Since the work being completed we have had ZERO water - and this was during the hard rains of June/July. Could not be more impressed with their work. Service team was always on time, delivered great communication and easy to work with. Very professional organization and team.

Description of Work: Demo'd existing partitions in basement, trenched perimeter of basement interior for drain tile, installed new sump and pump, reinforced bowed foundation/basement walls, installed large dehumidifier and replaced same dehumidifier when it leaked months later.

Description of Work: Replaced outside drain line, tied in downspouts and installed new sump pump. They were very knowledgeable and kept me informed on when they would begin the work. They were very tidy and only disrupted the smallest amount of the yard needed in order to do the outside work. Also placed a follow up call to ensure I was satisfied with the work performed. Very pleased with the company.

Description of Work: Install new sump pump. Attach battery back-up to a second sump pump.

Description of Work: very misleading. We were told our drain system collapsed. The person wanted to sell us a $10,000 drain system. We had the system re-checked and found out it was completely safe with no problems. Very disappointed with the provider.

Description of Work: Odd foundation was falling in, not built to code. Very good customer service as we worked through it. Will use them again, no question.