Ohio Basement Authority

We had a wet basement for years and finally decided to do something about it. Ohio basement Authority came to our house to examine our basement and we discovered we had some foundation issues. They took care of the problems and were very efficient. The men who worked in our house were very polite and got the job done in a few days. Highly recommend them

This company was friendly and very professional. They actually asked to come out a day early. The work was completed within a few hours. The price was within my projections. Communications were excellent, with reminders and follow up.

We had just purchased our first home and needed to have the front concrete landing lifted as over the years it had settled and sunk deep in the ground. The problem we had is that the waterline was right under it, so we needed a fix that wouldn't add a lot of weight to the landing. This is where their polylevel material was important as it is practically weightless, all while lifting the concrete slab. The estimate was very detailed and precise. They had a little wiggle room in regards to the cost. And they had the absolute best customer service I have ever experienced. Most importantly, the quoted price is what you pay, no matter how much material they have to use. The technicians for both for the estimate and install were on time. They called twice on the same day to confirm the appointment (morning & right before the appointment). They were very meticulous about their work and made sure to clean up after themselves.

I had a good experience with this team. Solid customer service and consultation up front. Workers arrived on time and were courteous, professional and cleaned up after the job. Would have rated 5 stars, except that the trench drain was not installed square. But it seems to have resolved my drainage issue so I'm overall satisfied with the work.

very friendly and professional

Ohio Basement Authority was very professional from beginning to end. We had just purchased a home on some acreage that did not have city storm sewer and drainage on the property and is situated in a low lying area. We were planning to finish the basement and invest in that area of the house for our family. With that in mind, we had Travis come out for an assessment and recommendations. Travis spent all the time necessary and helped us understand what was needed for our situation. We ended up with the Water Guard and Smart Wall product as well as a new sump pump. John and the install team came out right on schedule and provided very professional and expert service. We highly recommend Ohio Basement Authority and specifically Travis and John to anyone who needs basement work!

We had waterproofing and Radon mitigation work done. Very happy with the quality of work, the professionalism of the crew and appreciated how they treated our property. I would recommend them highly.

Fast, clean and efficient! They kept everything clean and were done in one day. They taped and worked to contain the dust as best they could. The completed the job was great!

Everyone in this company is top notch. From getting someone scheduled to have our initial meeting all the way to a follow up call at the completion of the project. Steve came out promptly to assess the situation and the job that would be required. He was professional, friendly, and explained everything thoroughly. The company honored their winter promotion to give us more savings on the project. There is a financing option for anyone that may need that. The project was scheduled in less than 30 days and it was completed in 2.5 days. Drew was the Lead / Foreman for when our project got started. Drew and the entire crew were also professional, friendly, and would take the time to answer any questions you may have. The work is also guaranteed with a lifetime warranty. Highly recommend this company if you ever find yourself in a similar situation.

Comfortable with the work crew - honest and hard working; suggested improvements and ways to safe time and money.

nothing

They are the first to not try and convince me I needed a lot more work than what actually was required, but at the same time made sure I got what I truly needed for my issue. They were very thorough from start to finish. I will be using them again.

This was a fan install for Radon Mitigation, including a reseal of our sump pit. They did a great job. Professional. Cleaned up well after the install. I'd hire them again.

They were on time - worked hard - and explained everything as they went along. They even finished ahead of schedule. Seamless process from the initial estimate, financing, to the actual completion - Big thanks to Rich, Jeremy, and Dave.

Courtesy, on time, professional...it was a headache free experience and they delivered what they promised. I would recommend Ohio Basement Authority.

Very; pleased with them

The company rep was very knowledgeable about and familiar with the problems we had. He was very thorough in explaining our options for repair and understood our financial limitations in helping us choose the best solution to our problems. A very professional team (Ben & crew) arrived on time on the scheduled project start day; they all have great communication skills. They gave me an overview of the work that would be done each particular day and reviewed their progress with me when the daily goal had been completed. Any issues were communicated to me immediately and a solution was presented to correct the problem. All three team members were knowledgeable, hard working, polite and easy to talk with. I am very pleased with the work I contracted for and would highly recommend the company for anyone having foundation issues.

They were polite and easy to work with

The company is very knowledgeable and John B. did a great job of explaining the work that needed to be done. The crew, Rich P, Ason, and Jeremy were all professional, on time and worked a solid 8 hours to complete the job. I am very satisfied and will recommend to anyone looking for basement work. Michael K.

The company was very knowledgeable and thorough in explaining what needed to be done and why. The crew was excellent. The young men who came were polite and hard working. They did a great job on the installation and cleaning up. The job looks very well done, but I have not needed to use the sump pump yet. The price was considerable, but...it is guaranteed for the life of the structure and that gives me peace of mind.

I thought the young men were very nice and polite. Time will tell if it works. You have to just take a chance and hope it works.

The service they perform was awesome .