Ohio Basement Authority

They used brake cleaner to clean their tools on my lawn and killed my grass

They completed all items we discussed. very was completed in only 2 days. very professional and friendly. Highly recommend them

Great customer service, explained everything very thoroughly, completed the work in a timely fashion. Would definitely use again and recommend to others. UPDATE: Had to update my review a few months after my initial review. Everything with the basement is still satisfactory and was able to have another crew out to fix some lingering water issues free of charge. Unfortunately, have been waiting to get my yard regraded from the holes dug with the initial basement repair nearly 4 months ago! Called multiple times to set up an appointment but each time the department needed had "left for the day". One of my voicemails was finally returned and I was put on the schedule. Morning of appointment I was called and informed the crew was on an emergency job and it will be another month before their first availability! Yard not only looks terrible but is very unsafe with the holes so now I will have to fix the yard myself. Very unfortunate. Still a great company but very bad customer service on this particular issue. Update #2 Was contacted by the company about my updated review and a crew was sent out the same day even though it was raining all day. The work looks great! Thanks Ohio Basement Authority!

The guys that did the work were very courteous and professional. Very nice guys.

When there was any question or issue during the project, they were always very willing to work it out to our satisfaction

Great experience with Ohio Basement Authority. They were the most thorough out of the 4 companies I had come out and give me an estimate on our sewer repair. The estimator drew a layout of our back yard, explained the process, and even accounted for the temporary removal of our fence so their equipment could get through. No other company went to this level of detail. The estimators and techs were knowledgeable and polite, and took care to make sure I was aware of what they were doing during the entire process. I'm only knocking half a point off of the customer service rating because they haven't yet emailed me the pictures of the work as promised. Even though it's a minor thing in the grand scheme of things, I still think it's important to note. Overall I highly recommend Ohio Basement Authority.

Very professional workers

Was a great experience working with professionals.

Great work. Great customer service. They rescheduled installation to fit in a closing, which was okay. Should have offered a discount for the inconvenience.

The crew was on time & very polite. They made sure I knew every step of the process as they completed them. They cleaned up after they were done & made sure it was to my liking. I had a great experience working with this company. There are also many things they include for the price like life time warranty on their work & regrading the ground after it settles!

Detailed sales presentation. Reliable communication. ALWAYS on time. Knowledgeable crew. Project completed as contracted, in spite of this being a very challenging crawl-space under an older home.

Great experience, great value, wonderful people to work with.

Very professional service from the office staff , quote, and work crew. All work was done with great care to our property. The work crew was courteous, friendly, and thorough.

Great experience from start to finish

He explain the work, but I have no knowledge of concrete. This is all new to me. Just for a small job,I thought they were expenses,but once again I do not know about concrete.

Excellent service. Very professional. Very helpful.

Everyone, from the Office Staff to the crew that came out to do the actual work were great. They were efficient, knowledgeable, answered all my questions, cleaned up after themselves. They returned calls and kept me informed at all the steps from start to finish.Victor Golowin, who came out to give us an estimate, was extremely helpful. This company was also very affordable.

John and his crew did an excellent job. They all are hard workers. They work very neatly, and answered all questions. They are very professional and represent Ohio Basement Authority well. They are the best workers we have had since living here.

They fixed the wall in a timely manner. I liked the 10yr warranty. Everyone was professional from sales to completion. Another realtor told me he had other homes fixed by them and they did a great job. It made me feel better about choosing them. I thought the price was very reasonable too.

Very nice to work with and professional.