Inspeyered Tree Service LLC

MIKE RETURNED MY CALL FOR AN ESTIMATE IN A TIMELY MANNER, AND SEEMED KNOWLEDGEABLE ABOUT HIS WORK AS HE INSPECTED THE TREES ON OUR PROPERTY LATE LAST FALL. HE AGREED TO HAVE TWO MEN DO A DAY'S WORK TRIMMING THE TREES FOR $1200 (WINTER RATES). ON HIS WAY HOME, MIKE CALLED MY WORK PHONE AND LEFT A MESSAGE ATTEMPTING TO CHANGE OUR CONTRACT TO A 3-MAN CREW FOR $1800, EVEN THOUGH I HAD STRESSED OUR BUDGET COULD ONLY HANDLE THE AGREED-UPON SUM. WHEN I CALLED HIM THE NEXT DAY HE TOLD ME HE'D LEFT THE MESSAGE BY MISTAKE AND WOULD BE DOING THE WORK, AS AGREED, IN FEBRUARY OR MARCH. HE DID NOT COME TO DO THE WORK, AND IT NOW APPEARS HE NEVER INTENDED TO HONOR HIS CONTRACT. BASED ON PERFORMANCE, I HAVE TO CONSIDER MIKE TO BE UNRELIABLE, LEAVING US TO WAIT UNTIL NEXT WINTER TO HAVE THE WORK DONE.

MIKE WAS PROMPT IN RETURNING MY CALL AND WAS ABLE TO COME OUT FOR AN ESTIMATE ON A DAY I WAS HOME. HIS ESTIMATE WAS THE HIGHEST OF THE 3 I GOT, BUT I WAS IMPRESSED WITH HIS KNOWLEDGE AND DEMEANOR AND WAS CONSIDERING USING HIS SERVICES. ABOUT A WEEK AFTER HIS ESTIMATE HE CALLED TO SAY HE HAD ANOTHER JOB IN ROCKY RIVER AND HE COULD DISCOUNT HIS PRICE IF HE COULD WORK THEM BOTH THE SAME DAY. WITH THE DISCOUNT HE CAME IN RIGHT IN THE MIDDLE. AS FAR AS I CAN TELL HE DID A VERY GOOD JOB. CLEANED UP EXTENSIVELY. IN FACT, HE CLEANED UP A BRUSH PILE I'D BEEN WORKING ON FOR AWHILE-SO IF YOU HAVE ANY MISCELLANEOUS BRUSH YOU DON'T WANT INCLUDED IN CLEAN-UP BE SURE TO MAKE THAT CLEAR. HE DID FORGET TO CUT A GIRDLING ROOT WE'D TALKED ABOUT, BUT SAYS HE'LL STOP BY WHEN HE'S IN THE AREA TO DO THAT.

KNOWLEDGEABLE, EFFICIENT, AND CLEANED UP AFTER THEY WERE THROUGH.

MIKE WAS A GENTLEMAN, RETURNED MY CALL PROMPTLY, SHOWED UP ON TIME TO GIVE AN ESTIMATE, WAS ON TIME TO PERFORM THE WORK AND DID AN EXCELLENT JOB.

VERY PROMPT, VERY COURTEOUS, AND CLEANED UP. THEY WERE VERY TIMELY AS WELL.

MIKE SPEYER QUICKLY RETURNED CALLS. HE WAS KNOWLEDGEABLE, HONEST, AND DID NOT GIVE US A ''SALES PITCH.'' SCHEDULED WORK QUICKLY AFTER WE AGREED TO ESTIMATE. DID A GREAT JOB AND CLEANED UP AFTERWARDS. VERY HAPPY. BY THE WAY, WE THOUGHT THE ESTIMATE WAS FAIR AS WELL.

I CAN'T PRAISE THIS COMPANY ENOUGH. THEY WERE VERY PROMPT WHEN I CALLED FOR AN ESTIMATE. THE DAY OF REMOVAL, THEY WERE ON TIME AND DID THE JOB IN A VERY PROFESSIONAL MANNER. GOOD CLEAN-UP. THEY ARE #1 IN MY BOOK.

MIKE AND HIS CREW CAME WHEN THEY SAID THEY WOULD COME; COMPLETED THE JOB WHEN THEY SAID THEY WOULD, AND TO THE EXTENT POSSIBLE (DUE TO SNOW CONDITIONS) CLEANED UP AND REMOVED ALL TREE MATERIAL AS REQUESTED. I MAY HAVE FOUND A CHEAPER COMPANY (THE B RATING), BUT THEIR WORK WAS TIMELY AND PROFESSIONAL AND THUS WELL WORTH THE COST.

THEY CAME PROMPTLY FOR THE ESTIMATE AND SAID THEY WOULD GET BACK TO ME WITH A PRICE. THEY NEVER CALLED BACK. I CALLED AGAIN AND THEY NEVER RESPONDED.

THE COMPANY NEVER RETURNED MY PHONE CALLS. I FEEL IT IS IS UNPROFESSIONAL NOT TO RETURN PHONE CALLS.

THEY HAD TO BRING IN A CRANE. MIKE WAS VERY KNOWLEDGEABLE ABOUT TREES, THERE WAS NO HARD SELL.

VERY POLITE AND PUNCTUAL. MET IN PERSON TO DISCUSS WHAT NEEDED TO BE DONE AND THE PRICE. THEY WERE VERY PROFESSIONAL AND WORKED DILIGENTLY AND NEATLY, COMPLETING THE JOB. AFTER TAKING A CLOSER LOOK, ONE OF THE TREES STILL HAS SOME DEAD BRANCHES NEAR THE BOTTOM, WHICH SHOULD HAVE BEEN REMOVED. NOT A BIG DEAL, BUT THE NEXT TIME I WILL CHECK MORE CLOSELY AT THE COMPLETION OF THE JOB.

I CALLED TWICE AND NEVER GOT A CALL BACK (AFTER WAITING OVER 3 WEEKS). I HAD USED THEM IN THE PAST AND WAS WILLING TO GIVE THEM REPEAT BUSINESS, BUT IT'S HARD TO DO IF THEY DON'T RETURN PHONE CALLS.

THEY DID A QUICK, TIDY JOB FOR A REASONABLE PRICE.

THE WORK WAS DONE ORIGINALLY LAST FALL WITH THE UNDERSTANDING THAT FOLLOW UP WORK WOULD BE NEEDED IN THE SPRING. WE HAVE MADE MANY ATTEMPTS TO HAVE THE FOLLOW UP WORK DONE. THE WORK IS STILL NOT COMPLETED AND HE IS NOT RESPONDING.

OVERALL GREAT SERVICE. THEY WERE A BIT BUSY, AND IT TOOK SOME TIME TO SCHEDULE SERVICE, BUT THEY LIVED UP TO THEIR EXCELLENT RATING, AND I LIKE THAT THE OWNER GOES ALONG ON EVERY JOB.

THEY CAME OUT AND CHECK THE TREES I WANTED TRIMMED. I NEVER HEARD FROM HIM AGAIN. I CALLED SEVERAL TIMES OVER A THREE OR 4 WEEK PERIOD.

HE WAS ON TIME AND RETURNED PHONE CALLS.

CAME WHEN PROMISED BOTH FOR THE ESTIMATE AND FOR THE WORK. ENJOYED DOING BUSINESS WITH MIKE SPEYER AND WOULD DEFINITELY RECOMMEND HIS COMPANY! YARDS, BOTH FRONT AND BACK, LEFT NEAT.

PROFESSIONAL AND CLEANED YARD NICELY.

PUNCTUAL, GOOD WORK AT A GOOD PRICE, AND GREAT CLEAN UP. I COULD HARDLY TELL THEY WERE HERE.

THERE WAS ONE LITTLE PART THAT I HAD A COMPLAINT ABOUT AND THAT WAS THAT I THOUGHT THEY COULD'VE DONE A LITTLE BETTER CLEAN UP. OTHER THAN THAT, THEY WERE VERY PROMPT AND PROFESSIONAL. I WAS VERY PLEASED WITH THE SERVICE.

CAME OUT TO GIVE ESTIMATE AND EXPLAINED THE PROCESS. VERY KNOWLEDGEABLE AND CARES ABOUT TREES. SINCE INITIAL WORK WE HAVE HAD THEM COME BACK TO FERTILIZE TREES AND WILL DEFINITELY CALL HIM IN THE FUTURE FOR TREE SERVICE.

I HAVE TRIED TO CALL MIKE ABOUT 10 TIMES OVER A 6 MONTH PERIOD. WE HAD TALKED PREVIOUSLY AND HE WAS INTERESTED IN THE WORK. HE SAID HE WOULD BE OUT AND HAVE SOME PLANS FOR US OVER THE WINTER SO WHEN SPRING CAME WE COULD GET STARTED RIGHT AWAY. I HAVE TRIED TO CALL HIM TO SEE IF HE HAS BEEN OUT, WHAT THE PROGRESS IS, ETC. AND NONE OF MY CALLS HAVE BEEN RETURNED. THE SAD PART IS THAT WE HAVE USED HIM TWICE BEFORE IN THE PAST TO REMOVE DEAD TREES. WE HAVE ALSO RECOMMENDED HIM TO A NUMBER OF FRIENDS. HIS LACK OF RESPONSE HAS BEEN EXTREMELY UNPROFESSIONAL AND HAS NOW LEFT US IN A POSITION WHERE IT IS SPRING AND WE HAVE NO PLANS AND NO COMPANY TO DO THE WORK ON LANDSCAPING OUR YARD. THE WORK HE HAS DONE IN THE PAST FOR US HAS BEEN GREAT SO WHY HE IS BEING SO UNPROFESSIONAL TO A REPEAT CUSTOMER MAKES HIS BEHAVIOR EVEN WORSE. WHY HE AGREED TO DO THE WORK AND HAS NOT DONE IT AND HAS NOT EVEN CALLED TO TELL US HE HAS NOT BEEN OUT TO DO THE PLANS MAKES HIS BEHAVIOR THAT MUCH WORSE.

EVERYTHING WAS GREAT. THEY FINISHED IN TWO DAYS AND THEN CLEANED EVERYTHING. WE ADDED WORK AND THEY ACCOMMODATED US EASILY.