Barberton Tree Service

It went very well. We have a big 100 year old oak so the job had to wait for winter. The trimming went quickly, they cut the big pieces and stacked smaller limbs I can cut myself, and raked the yard of small debris.

I have never met a more unprofessional company in my life. The neighbor house converted into condos. The property manager/owner hired them to remove a limb pushing down on one of the cable/phone/power lines. The crew that showed up did a majority of their work from my yard, sitting on the deck, wrapping ropes around my trees 60 feet into my property, discarding broken limbs onto my property. I was given no notification that work was being done, nor did I get an apology. Instead I contacted the office and was treated like I was inconveniencing them. I tried to speak to the foreman, and waited while he was on the phone with his company lying about what they did. I spoke to multiple people at their office and was basically told "Sorry, but.." Sorry, but we dont feel the need to notify you because we expect neighbors to speak to each other. Sorry, but my guys were only there for 10 min. Sorry, but our guys do a great job, but aren't great with customers. Sorry, but our guys dont need additional training becuase they are great with customers. Basically it came down to me being told I should appreciate what they do, that they may have been on my property but they have a job to do and I do not need to be notified, and that I basically needed to get over it. Never once did they just say, you know what, you are right. We should have asked for permission, we messed up, and we are so sorry and will handle it so the situation doesn't happen again in the future. I am a pretty understanding person overall and I understand that things dont always go as planned. What I didn't appreciate was the complete lack of respect of my private property or the attitude that I should just get over it.

Had 1 large oak and 2 smaller trees removed. The work was done as scheduled (less a one day snowy weather delay, completely understandable) and I am very pleased with the results.

The property was left in the same condition as before the service was performed. All wood was removed from property. Services were performed as agreed to for the price on the estimate. I will contact them if I need tree work in the future.

The only negative was that this work had to be done before window installation and the company would only say they would call the day before it was scheduled. The day the work was supposed to be done they had the wrong crane and had to reschedule 2 days later. The day of the work they arrived on time, did a fantastic job of getting a huge tree down, took out all the shrubs. They we're courteous and professional

No problems at all. Very professional and on time. Good communication.

Couldn't have went better. They came when they said they would and they were very professional. The gentleman that came out to give me my estimate, presented to me their workman comp insurance and liability insurance without me having to ask about it.

They were fast and efficient, did great work.

We have used this company a number of times, always prompt, reliable, and do great work for a great price. I will always use them!

Last spring (May 2015), I called several tree companies for estimates on tree maintenance in my yard. Barberton came in the cheapest, so I hired them. On June 9th, Barberton trimmed the trees in my yard. Apparently, unbeknownst to me until recently, the Ohio Department of Agriculture issued a statement in 2009 that warned people not to trim their oak trees from April to November in order to avoid Oak Wilt, "Overland spread can be hindered or interrupted by ensuring that trees are never wounded between April 15 and July 1". The fact that Barberton trimmed our oak trees in June despite warnings by the Ohio Department of Agriculture, was negligent, irresponsible practice. And now one of my beautiful, 100 year old oak trees is dead. Removal of our dead tree and prophylactic treatment of our other oaks will cost thousands of dollars. This is bad enough, but when Barberton came out to look at the damage, the man was incredibly rude, defensive, and lied to my face. Not once did he say, "I am sorry about your tree". This company is unprofessional and engages in practices that go against the recommendations of authorities in their field. I would recommend that you avoid them at all cost.

The estimator knew what I wanted. The price was good. The crew was outstanding. The job was done as promised. This is the second time that I have used them. Both were jobs were done with professionalism, on time and very responsive. Overall experience was excellent!

They quickly addressed the problem, and fixed it so ,y yard looks great! I would recommend them because they were concerned with customer satisfaction.

We tried to contract with them to remove several trees. The sales guy Brian insisted that they use our neighbor's driveway to put their truck and chipper in, in order to shorten the distance that the cut wood has to be hauled to the chipper. The neighbors are new and did not want their driveway and lawn used for the tree removal trucks. This was explained to Brian but he insisted that they use the neighbor's driveway. On the day of the job the workers were told that unless the neighbor's driveway was going to be used, there was no job. I explained the situation to the workers. I offered another location on the property, not as convenient as the neighbor's driveway, but the workers refused. The workers said that they did not want to haul the wood too far, as that was difficult. So in the end, they did not do the job. Several workers were taunting us about why we could not get the neighbor to agree to letting them use their property for the truck. Sorry, but who's the customer here and who's paying for this work? This company does not put the customer first, they care about doing the job as quickly and easily as they can. The sales guy Brian was very unprofessional in his dealings with us. I don't want to have a contractor that I'm paying, try to push me around to get what he wants. I would have been willing to pay more for the job to have the workers haul the logs a further distance to their chipper, but Brian the sales guy did not want to hear that. Get in and get out seemed to be what they wanted. This has to be one of the worst experiences I've had with a contractor, and I've never been bullied like this before by a contractor.

Amazing work. We had two very large trees that were very close to our home and wires and Barberton Tree Service removed them carefully and efficiently at a competitive rate. They cleaned up and even left us as much firewood and we wanted. We will definitely call them again when we decide to tackle the rest of our wooded lot!

Trimmed 5 large trees in my back yard. Removed all dead branches. Responded to my call promptly and came quickly to do estimate. Work was then scheduled for a week later when level permitted. Everyone was really professional. They did a nice job cleaning up. I will use them again when our trees need trimmed again.

Went well - all said and done. We had a very large tree overhanging the house that was about 10 feet off the garage. They brought in a crane and also bucket truck to do the job. Had multiple quotes from 4-5 companies and they were very competitive. They showed up and were done by 3pm. I was explicit in ensuring they laid pads down to not damage the yard and landscaping. Having that much equipment in a small space, I was pleased with the outcome and cleanup. I'm pretty picky too. They did however crack a piece of the cement pad driveway which they took the repair off the bill. I appreciated their professionalism and job. I would recommend and use them again despite the small mistake. It takes a bigger person to make the job right and for that I respect them.

They handled everything quickly and well. Brian gave us our quote and was very professional.

arrived on time. Professional people and equipment. Worked non-stop for four hours. Cleaned up whole area. Quite satisfied with results. We may have that stump ground later, after all.

Good price. Good work. Professionally done.

Scheduled quickly, arrived on time. Used bucket to trim high trees, climbed others, and did a few things not on my list. Cleaned up the yard beautifully. Completed job in short amount of time. Friendly and courteous.

They were very professional. They had to use a big crane. They worked so quietly! It was a big difference from the crew the power company sent out. They know what they are doing. No screaming, no loud thud or more holes in the yard from falling tree limbs.

We have used Barberton Tree service in the past. They are much cheaper than Davey tree, and very good at what they do. They worked me in during a busy time this past spring because I was a repeat customer. I really appreciated that.

Beginning with our initial call requesting an estimate through the completion of the project, we were treated in a responsive and professional manner. The work was performed approximately 3 weeks after we OK'd the estimate. The men had come from an earlier job, yet managed to arrive near the time we had been given. A bucket truck was used for the majority of the work, while a climber worked on the other trees. Our request for no heavy equipment on our lawn was respected. The four men (two on the ground) worked tirelessly, co-operatively and efficiently. Clean-up was important to us, and debris was thoroughly removed, including any that fell on a neighbor's yard. The crew was very courteous. The foreman communicated with us throughout the job, making sure we were and quot;on the same pageand quot; as far as to how we wanted things done. All in all it was a great experience, and we will definitely consider Barberton Tree Service for future work.

They responded quickly after a large storm and handled everything with professionalism. They even came out early to clean up debris to get it off of the grass before any damage was done. Responsive, thorough and professional.

The estimator came and looked at the damage and generated the quote. The workmen came and removed the damaged limb and cleaned up the area around the tree. I would use them again.