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Mark's Appliance Service

Appliance Repair, Appliance Repair - Small, Plumbing,

About us

Free service call for Angie's List members! I repair washers, dryers, ovens, dishwashers, disposals, and I install microwaves and disposals. I have limited service on repairing refrigerators. No LG or Samsung. I also have a limited service area of 5 miles from 44067.

Business highlights

42 years of trusted experience

Services we offer

Service Appliances including Ovens, Dishwashers, Disposals, Washers, & Dryers. I install microwaves and disposals. I have limited service on refrigerators.

Services we don't offer

I do not service LG or Samsung refrigerators. I also do not service LG, Samsung or GE Dishwashers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard

Reviews

4.9358 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 326-350 of 358 reviews

Tanmay P.
06/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shirley Z.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed my dishwasher... Did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra C.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They did a great job!
Rating CategoryRating out of 5
Yes, I recommend this pro

JERRY R.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: HAVE USED MARK PREVIOUSLY AND HE IS ALWAYS TOO GOOD TO BELIEVE! HE WOULD RATHER TELL YOU THAT AN APPLIANCE IS BEYOND REPAIR THAN PERFORM WORK HE KNOWS WOULD BE IB VAIN. I WOULDN'T THINK OF USING ANY OTHER PROVIDER IN THIS FIELD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joseph W.
05/2015
5.0
appliance repair, plumbing
  + 0 more
See above
Description of Work: Inspected the dishwasher to determine reason for the machine not cleaning the loads. Disassembled the washing mechanism to inspect the pump. System was plugged with waste. Cleaned the filter, reassembled the pump and tested the machine. Problem solved. His effort eliminated the need to replace the pump or the machine which had been the diagnosis of a previous service provider at almost seven times the cost

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64.05

Michael K.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced a double oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Lori L.
04/2015
5.0
appliance repair, appliance sales
  + 0 more
Fantastic.
Description of Work: Installed OTR microwave after removing an old one; installed dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,220

Chris L.
04/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0

Yes, I recommend this pro

STACIE & MAURICE L.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Installed clutch in my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joseph A.
03/2015
5.0
appliance repair
  + -1 more
From start to finish - Excellent
Description of Work: Refrigerator was having warm temps, computer part was installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266

Jeff S.
03/2015
5.0
appliance repair
  + -1 more
He did a great job!
Description of Work: I hired this company to fix my fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ALYCIA L.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Set up a time to see if my washer could be fixed. He was on time and honest - it could not. Didn't charge for the call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie C.
02/2015
5.0
appliance repair
  + -1 more
.
Description of Work: I had a phone consultation regarding my oven. He was very efficient in calling me back. He was polite on the phone and gave me tips and advice.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro

martha G.
02/2015
5.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: The stove was not working correctly. The heating element was staying on. It was a very old stove and he said that the parts could not be found and it would be better to purchase a new stove. He had came out over a year ago and fxed something else on the stove and also did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna L.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Mark called me back shortly after I called him. He came that same day and fixed my 20 year old washing machine with a part that he had in his truck!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas G.
01/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: Mark's came for an estimate. He said he would call the next day, he never called. I tried 4 times to contact him, he would never return my calls. I would not use Mark's.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Christina T.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed the gas igniter in our oven. We have used Mark's several times and have been very pleased with the service. They are the folks I call when I need an appliance repaired. Their prompt to respond, show up on time, and I don't feel like they try to upset or exaggerate my service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

RONALD N. G.
10/2014
5.0
small appliance repair
  + -1 more
Excellent. Solved both issues.
Description of Work: Dishwasher repair: 1. No power. 2. Dishes were not cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Stacey B.
10/2014
1.0
appliance repair
  + -1 more
unknown
Description of Work: Mark sounds nice enough on the phone but he is almost impossible to get a hold of. I called him first thing in the morning (7am to be exact). I asked him to call me at a direct number BEFORE his day started so we could touch base (we missed each other twice over a 3 day period). It sounds like his day gets busier as it goes by. No phone call. Of course calling through out the day leads to his voice mail every time. Mark needs to dedicate time on a daily basis first thing in the morning to follow up with customers so there is consistant follow ups. I'm sure he does great work but getting him on the phone is the first step.
Rating CategoryRating out of 5

Response from Mark's Appliance Service
[removed member name], I am sorry for your negative experience with us. I do my best to return phone calls in a timely manner. Please know that I did return your calls and I left messages. Unfortunately, we were unable to connect with you. The Angies List message center is also another way to leave a message via email.

Dianne Y.
09/2014
5.0
appliance repair
  + -1 more
See above
Description of Work: I contacted Mark about a apparent leak of water in the bottom of our freezer section of our Whirlpool 1 1/2 year old refrigerator/freezer. Within 10 minutes he returned my call and after explaining the problem he diagnosed the cause immediately and explained what action I should take with Whirlpool. Whirlpool is covering under warranty and even though Mark's was not on their list, I would highly recommend him. As a matter of fact Mark's Appliance Service will be the first call for any appliance service need in our home. He was very courteous and responsive.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

christine C.
04/2014
5.0
appliance repair
  + -1 more
Best of the best.
Description of Work: Wash machine broken - tried and fix when notable. Recommend several machines and explained each. Gave us a no charge service call! When does that happen in this day and age!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theron F.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DENNIS J.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sarah H.
10/2013
1.0
appliance repair
  + -1 more
See above.
Description of Work: I contacted Mark about my microwave turntable not spinning. He was going to find the cost of the part necessary to fix it and call me back. He never followed up. I called him 3 more times and left messages and he never returned my call. Very disappointed since I used to Angie's List to find him.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Janis P.
09/2013
5.0
appliance repair
  + -1 more
very well
Description of Work: Fixed Whirlpool Dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172.6

Contact information

7501 Dorwick Drive, Northfield, OH 44067

http://www.aGreatApplianceGuy.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Plumbing,
Appliance Sales and Installation,
Natural Gas Lines,
Drain Cleaning,
Wells and Pumps

FAQ

Mark's Appliance Service is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Mark's Appliance Service accepts the following forms of payment: Check,CreditCard
Yes, Mark's Appliance Service offers free project estimates.
No, Mark's Appliance Service does not offer eco-friendly accreditations.
Yes, Mark's Appliance Service offers a 10% senior discount.
No, Mark's Appliance Service does not offer emergency services.
Yes, Mark's Appliance Service offers warranties.
Mark's Appliance Service offers the following services: Service Appliances including Ovens, Dishwashers, Disposals, Washers, & Dryers. I install microwaves and disposals. I have limited service on refrigerators.
I do not service LG or Samsung refrigerators. I also do not service LG, Samsung or GE Dishwashers.

Contact information

7501 Dorwick Drive, Northfield, OH 44067

http://www.aGreatApplianceGuy.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed