Mark's Appliance Service

Very efficient.

2 yr old "duet" washing machine electronics semi-froze on drain cycle. I Called Mark for advice. He recommended I treat it as rebooting a computer. His suggestion & subsequent advice was on point at no charge. I will certainly call him when I need a large appliance repair man.

He was very responsive. He had it done in about 10-15 minutes. He diagnosed it over the phone. So, when he came here he had the part.

He came on the same day we called. He was on time, between 11 and 12. He knew what the issue was before he came. He was willing to work with the home warranty people, who approved the repair after speaking with them. He was very accommodating with them. Also, very neat and clean. I was especially impressed by his level of customer service. Price reflects 100 for the part.

Great experience. We will definitely call him first for our next need and recommend him to others.

Professional, efficient and cost effective.

I am very pleased with the experience. The work was done well, the price was right and Mark is a very efficient and knowledgeable young man. I would highly recommend him to anyone.

HE WAS GREAT! ON TIME AND KNOWLEDGEABLE. WE WOULD DEAL WITH HIM AGAIN. WE BOUGHT THE DISHWASHER THROUGH LOWE'S AND THIS IS WHY WE DID NOT PAY FOR THE SERVICE.

THEY WERE PROFESSIONAL, PERSONABLE AND RESPONSIVE. THEIR PRICE WAS VERY REASONABLE COMPARED TO OTHER QUOTES I RECEIVED. HE WAS HONEST AND DIDN'T CHARGE ME TOO MUCH FOR THE PART. HE CAME OUT WHEN HE SAID HE WOULD AND GOT THE JOB DONE.

MARK WAS VERY PROMPT IN RETURNING MY CALL. HE IMMEDIATELY KNEW WHAT WAS WRONG WITH THE FREEZER/ICE MAKER, AND CAME OUT TO DOUBLE CHECK. MARK ORDERED THE PARTS AND MADE IT BACK TO MY HOME WITHIN A WEEK-AND ON THE DAY THAT WAS MOST CONVENIENT FOR ME. I WAS VERY PLEASED WITH THE SERVICE AND WITH MARK'S PLEASANT ATTITUDE.

HE HAS A FREE SERVICE CALL, LETS ME KNOW IF I CAN DO REPAIRS MYSELF AND MAKES ACCURATE RECOMMENDATIONS.

OUR WASHING MACHINE AGITATOR WOULD NOT WORK PROPERLY, AND HARDLY MOVED. WHEN WE CALLED MARK, HE FIRST TOLD US WHAT THE PROBLEM WAS, AND WHAT PART WE NEEDED. HE GAVE US THE OPTION OF HIM COMING OUT TO REPAIR IT, OR US PURCHASING THE PART AND INSTALLING IT. WE CHOSE TO HAVE HIM COME OUT. HE COMPLETED THE CALL HE WAS ON, MADE A STOP HOME TO GET OUR PART, AND WAS AT OUR HOUSE WITHIN ABOUT 3 HOURS OF OUR CALL. HE FIXED THE WASHER, AND WAS VERY EFFICIENT AND NEAT. HIS PRICE WAS UNBEATABLE, AND WE PLAN TO CONTINUE USING MARK FOR ANY APPLIANCE THAT NEEDS REPAIRED IN OUR HOUSE. WE FOUND A KEEPER!!

IF YOU ARE LOOKING FOR A TRUSTFUL PERSON, MARK IS IT. HE CAME TO MY HOUSE AND WAS HONEST WITH ME. HE TOLD ME HE COULD EASILY FIX MY PROBLEM, BUT THAT I WOULD MOST LIKELY BE CALLING HIM BACK IN THE FUTURE TO FIX IT AGAIN. HE COULD'VE FIXED IT WITHOUT GIVING ME THE ACCURATE INFORMATION, BUT INSTEAD, HE GAVE ME A FREE ESTIMATE, BUT ADVISED ME THAT I SHOULD CONSIDER BUYING A NEW WASHING MACHINE. MY PHONE CALL WAS RETURNED IN A TIMELY MANNER, MARK ARRIVED ON TIME TO MY HOME. GAVE ME ADVICE ON WASHING MACHINE BRANDS THAT HE WOULD RECOMMEND. WHENEVER I NEED SOMEONE TO FIX MY APPLIANCES, I'M GOING TO CALL MARK. I WAS VERY IMPRESSED BY HIS SERVICE AND PROFESSIONALISM.

RECOMMENDED SEVERAL BRANDS AND DIDN'T CHARGE ME A DIME!

MARK WAS PUNCTUAL, NICE, AND VERY REASONABLY PRICED.

I CALLED MARK AT 9:30 AM, AND HE RETURNED MY CALL WITHIN 1 HOUR, WHICH WAS WONDERFUL. HE KNEW WHAT WAS PROBABLY WRONG WITH THE OVEN RIGHT AWAY, AND SAID HE HAD THE PART ON HIS TRUCK AND WOULD BE OUT TO THE HOUSE THAT AFTERNOON. HE EVEN CALLED ME LATER THAT DAY TO UPDATE THE TIME OF ARRIVAL. VERY PLEASANT AND COURTEOUS PHONE MANNERS! HIS SERVICE WAS THE BEST! HE ARRIVED AT THE HOUSE, REPAIRED THE OVEN IN UNDER 15 MINUTES AND DOES NOT CHARGE FOR A SERVICE CALL SO THAT ALONE MADE MY ANGIE'S MEMBERSHIP WORTHWHILE (MOST SERVICE CALLS ARE AT LEAST $40!). I WOULD HIGHLY RECOMMEND HIS COMPANY FOR ALL OF YOUR MAJOR APPLIANCE REPAIRS.

VERY EFFICIENT, DID THE JOB IN NO TIME AT ALL!

FABULOUS EXPERIENCE. MARK WAS PROMPT, HELPFUL AND VERY KNOWLEDGEABLE ACROSS THE BOARD. WOULD NOT ONLY RECOMMEND FOR APPLIANCE INSTALLATION, BUT FOR REPAIRS. HE'LL DEFINITELY BE GETTING MY FUTURE BUSINESS.

MARK, THE OWNER WAS GREAT AND NO SERVICE CALL CHARGE! HE NEVER CHARGES TO COME OUT, ONLY THE WORK THAT HE DOES.

HE WAS ON-TIME AND VERY PERSONABLE, AND SINCE IT WAS A SMALL FIX, HE CHARGED ME A MINIMAL AMOUNT. I WAS VERY HAPPY WITH HIM AND WOULD DEFINITELY USE HIM AGAIN.

I CALLED TO GET MY OVEN REPAIRED. HE CALLED BACK THE SAME DAY AND CAME OUT THE NEXT DAY. HE COMPLETED THE WORK THAT DAY AND WAS VERY NICE.

HE WAS ABLE TO COME OUT THE NEXT MORNING, IT WAS GREAT. I THOUGHT HE WAS COURTEOUS, PROFESSIONAL, KNOWLEDGEABLE, AND HE GAVE ME THE OPPORTUNITY TO DO SOMETHING ON MY OWN WITH HIS ADVICE OVER THE PHONE. I DEFINITELY GIVE HIM AN "A". I WOULD DEFINITELY RECOMMEND HIM TO ANYONE.

WE SAVED HIS NAME AND PHONE NUMBER, AND WILL PASS IT ON TO ANYONE WHO NEEDS A JOB DONE. MARK WAS VERY PROFESSIONAL, CONSCIENTIOUS, REASONABLY PRICED, FRIENDLY AND PUNCTUAL. WHAT MORE COULD ANYONE ASK FOR.

PROMPT, EFFICIENT, PERSONABLE. TOLD ME THINGS ABOUT MY APPLIANCE THAT MAY OCCUR IN THE FUTURE AND WHAT TO EXPECT. WHAT COULD WORK AND WHAT COULD NOT WORK. EXPLAINED 10% AL DISCOUNT AND SAID HE GAVE ME THE LOWEST PRICE POSSIBLE.

THE 10 YEAR-OLD OVEN NEEDED A REPLACEMENT PART THAT ACCOUNTED FOR MOST OF THE COST. WE HAVE CALLED ON MARK AT LEAST THREE TIMES IN THE PAST AND MAY HAVE ONLY PAID HIM LESS THAN $100 ONE OTHER TIME. THE FIRST TIME, HE CAME OUT FOR FREE (HIS SERVICE CALL IS FREE) TO LOOK AT MY DISHWASHER. HE ADVISED ME HOW I COULD FIX IT MYSELF AND GAVE ME A CHOICE - I CHOSE TO FIX IT MYSELF. HE LEFT AND CHARGED ME NOTHING. THE REPAIR WORKED. ANOTHER TIME, I CALLED WITH A PROBLEM WITH MY REFRIGERATOR. OVER THE PHONE, HE TOLD ME HOW I COULD FIX IT MYSELF, AND I DID. AGAIN, NO CHARGE. HE IS PROMPT AND PROFESSIONAL; HE IS EFFICIENT AND FRIENDLY, THOUGH HE IS CLEARLY BUSY. HE ALWAYS DESCRIBED THE PROS AND CONS OF MY REPAIR OPTIONS AND LET ME CHOOSE. I HOPE HE STAYS IN BUSINESS A LONG, LONG TIME! MARK HAS A FREE SERVICE CALL FOR HIS WORKING AREA.