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Mark's Appliance Service

Appliance Repair, Appliance Repair - Small, Plumbing,

About us

Free service call for Angie's List members! I repair washers, dryers, ovens, dishwashers, disposals, and I install microwaves and disposals. I have limited service on repairing refrigerators. No LG or Samsung. I also have a limited service area of 5 miles from 44067.

Business highlights

42 years of trusted experience

Services we offer

Service Appliances including Ovens, Dishwashers, Disposals, Washers, & Dryers. I install microwaves and disposals. I have limited service on refrigerators.

Services we don't offer

I do not service LG or Samsung refrigerators. I also do not service LG, Samsung or GE Dishwashers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard

Reviews

4.9358 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 176-200 of 358 reviews

Gail S.
03/2014
5.0
appliance repair
  + -1 more
Mark was on time, friendly and did a good job. Price was reasonable for the two jobs of installing an oven heating element and new metal water hose for washer. Gave me good tips on caring for my appliances.
Description of Work: -replacing heating element for oven -installing metal water pipe for washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary F.
03/2014
5.0
appliance repair
  + -1 more
He came the day after I called him, was quick and proficient. Reasonable charge for service. Also looked at and advised me on my dishwasher which occasionally has problems .
Description of Work: Replaced belt on dryer drum

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynette G.
03/2014
5.0
appliance repair
  + -1 more
Very responsive to returning phone call that day...came out following day.had parts needed to repair that day
Description of Work: Diagnosed and repaired 7year old refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ann T.
03/2014
5.0
appliance repair, plumbing, drain cleaning
  + 1 more
I called Mark on Monday to have him come take a look at the washer. He made an appointment for the next day. He called during that time to let me know that he was running behind but still got here only 15 minutes past the original scheduled time. He was polite, went straight to work diagnosing the problem and found a quarter blocking one of the drain tubes. He removed it and only charged me a short service fee. He also gave me useful tips for using the washing machine and some tips for the dishwasher as well. I have already added him to my contacts in my phone. Thank you, Mark!
Description of Work: My washing machine would not drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Rebecca W.
03/2014
5.0
appliance repair, small appliance repair
  + 0 more
I spoke with Mark on the phone about an issue I was having with my freezer. He was very helpful in troubleshooting the problem, which did not require service. He was very professional and helpful, I will definitely use him in the future.
Description of Work: I called to receive service on my freezer and he was able to troubleshoot my problem over the phone saving me time and money.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kathryn e E.
02/2014
5.0
appliance repair
  + -1 more
He was just great with the washer repair. We then called him back out for advice about installing a dishwasher we already had. It ended up that it would not fit and he didn't even charge us for coming out that time. He is very thoughtful and very reliable.
Description of Work: He orginally came out to repair a washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annapurna V.
02/2014
5.0
appliance repair, small appliance repair
  + 0 more
very professional service. mark was a little late, but called in advance to say he was running late. he did the diagnostics within seconds and told me how much it was going to be. got the job done in 20 minutes and gave me a $10 discount for using Angies. Will definitely call back again.
Description of Work: changed belt for dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Neil M.
02/2014
5.0
appliance repair, small appliance repair, gas leak repair
  + 1 more
I sent an e-mail at 7 PM the evening before. Mark called me the next morning and said he could make it out between 5-6 PM the next day. I did not have to leave work early which was a big point. He showed up on time and his estimate over the phone was exactly what he charged. This is 3rd time I used Mark. The first time he did not charge me for the house call as the reapir would have been more than a new appliiance. He also had recommendations on what appliances were better buys - which he repairs them, so he should know.
Description of Work: Gas oven would not start up. Mark installed igniter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Carrie T.
02/2014
5.0
appliance repair
  + -1 more
This is the second time I've called and been pleased with his service. It did take several hours for a return call but I didn't mind since the service is honest and reliable.
Description of Work: Washing machine had leaked water into floor. Mark assessed the situation and clearly explained the problem. He didn't even charge to diagnose and it didn't need repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Meera R.
02/2014
5.0
appliance repair, small appliance repair
  + 0 more
Mark fixed the microwave that had been repaired by somebody else before. Apparently, it was not done right the first time. Mark also told us that he will let us know if it would be cost effective to buy a new uint instead of reparinng the old one. He did a great job.
Description of Work: Fixed a wall unit microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Linda F.
01/2014
5.0
appliance repair
  + -1 more
We will definitely use Mark's Appliance in the future. He provided us with excellent service. He was informative, professional, and friendly.
Description of Work: Replaced ignitor in oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

trudy N.
01/2014
5.0
appliance repair
  + -1 more
I called Mark on Monday and he was here on Tuesday. There had been water damage from a cracked dishwasher valve during the hard freeze last week but I didn't identify the source until Monday when a plumber looked at it. I haven't lived here very long so I was bewildered about the water that was leaking onto my basement floor. Any appliance issues I have go straight to Mark. He assessed the problem over the phone, gave me the price to repair it and arrived the next day with all necessary parts. He's also done work for family members and they all love him. He explains everything clearly and if he doesn't need to actually fix anything, he won't charge you! I wouldn't go anywhere else with my appliance problems! He's the best!
Description of Work: Relaced dishwasher valve and water feed which cracked during freeze last week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Daniel W.
01/2014
5.0
appliance repair
  + -1 more
Mark spent 40 minutes checking the ice maker, garbage disposal and dish washer. He cleared something that was blocking the ice making switch and it was fixed. He tried to remove a heavy gauge piece of metal caught in the garbage disposal from a cooking utensil and checked out the dish washer. Although he drove all the way from Northfield and spent a good chunk of time diagnosing problems he did not charge me anything. He has also in the past fixed my fridge and done a great job. Mark is honest and professional and I will be calling him in the future when something else breaks! I highly recommend him!
Description of Work: The garbage disposal, dish washer and ice maker were checked out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy M.
01/2014
5.0
appliance repair
  + -1 more
Mark is friendly and easy to work with. He is professional, honest, and tackled the problem in a timely manner. Mark also backs up his work. I would definitely use Mark's Appliance Service again.
Description of Work: Mark repaired our washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Stephen P.
01/2014
5.0
small appliance repair
  + -1 more
The technician called and said he might be late due to traffic but he still made it there before I arrived. The technician was polite and very professional I will definitely use his services again if I ever. need an appliance repair. The technician seemed very knowledgeable. I trusted his ability to repair the dryer and washer without any issues.
Description of Work: The technician repaired the dryer. I believe it was the heating element. At the time, the washer acted up that day before Mark came. The technician said it might be the switch. However, it started working after he looked at it. The tecnician gave me optionson what to do for the washer. I chose not to fix it iat the time. I have not had any issues with the washer and the dryer since the technician fixed the dryer and diagnosed the washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138.75

DAN V.
01/2014
5.0
appliance repair
  + -1 more
Mark was a great help. He was easy to work with since I have a full time job. He is very professional.
Description of Work: I needed help with my dishwasher. Mark was a great help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Bruce L.
01/2014
5.0
appliance repair
  + -1 more
Mark was very professional. He checked out the fridge and diagnosed the problem. He suggested how to clean up our hard wood floors and how to get the fridge to keep operating without the repair. He did not push us to repair just made suggestions on what to do next. He did not push any unnecessary expense at all. The visit as advertised was totally free. His advertisement is the real deal.
Description of Work: Checked out why my refrigerator was leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRIAN M.
12/2013
5.0
appliance repair
  + -1 more
Mark came out to check our refrigerator when the freezer would intermittently quit and then start up again. He showed up as scheduled; checked our frig and gave us a diagnosis. He didn't charge us a penny for his service and we ended up buying a new refrigerator. I would definitely use him again when needed.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROLYN A.
12/2013
5.0
appliance repair
  + -1 more
He did not charge for the service call. He only charges for successful repairs. He quickly found the problem with the washer and repaired it.
Description of Work: Repaired washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$43

Michael C.
12/2013
5.0
appliance repair
  + -1 more
Mark came to look at my dishwasher which I broke when I tried to fix it. Unfortunately it was not clear what was going wrong so he was not able to repair it. He was able recommend another brand that was more reliable. While he was here he also diagnosed what was wrong with my stove (broken knob) and my freezer (frozen lever). He did all these things and dent charge me a cent because they weren't "repaired". I have had other service people charge me $75 just for walking in the door. Mark didn't- he gave good advice, knew his limitations and diagnosed most of my problems quickly. I plan to have him over to install the replacement dishwasher.
Description of Work: Came to evaluate my broken washer, stove and refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRUCE & MARILYN S.
12/2013
5.0
appliance repair
  + -1 more
We will definitely use Mark's Appliance in the future, and highly recommend him to anyone needing large appliance repair. He provided us with excellent service!
Description of Work: Mark repaired a broken dishwasher door spring. During the repair discovered an area in the door mechanism that was flawed and took the time to repair this eliminating future door problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Homer M.
12/2013
5.0
appliance repair
  + -1 more
The problem was a frozen water line to the refrigerator water dispenser, and the suggested to simply defrost the refrigerator soloved the problem.
Description of Work: Consulted by phone and gave me suggestions for several things to check on my nor-working refrigerator water dispenser. Very helpful without coming out and charging for an unnecessary service call.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa C.
11/2013
5.0
appliance repair
  + -1 more
Excellent work! Respond quickly, orders parts immediately and completed all repairs in a timely manner.
Description of Work: Fixed dishwasher and fixed dryer. Installed new parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

RUTH K.
11/2013
5.0
appliance repair
  + -1 more
Mark is ALWAYS responsive, punctual and honest. I have been using his service since I moved into my home 24 years ago. He always gives me good advice as to whether to replace or repair my appliances. Thanks Mark!!
Description of Work: Repair dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ronald and Margaret P.
11/2013
5.0
appliance repair, drain cleaning
  + 0 more
They sent Mark out to install it and he did a great job. He was very informative, friendly, and courteous.
Description of Work: Our garbage disposal went out so we went to Lowe's to get a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

7501 Dorwick Drive, Northfield, OH 44067

http://www.aGreatApplianceGuy.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Plumbing,
Appliance Sales and Installation,
Natural Gas Lines,
Drain Cleaning,
Wells and Pumps

FAQ

Mark's Appliance Service is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Mark's Appliance Service accepts the following forms of payment: Check,CreditCard
Yes, Mark's Appliance Service offers free project estimates.
No, Mark's Appliance Service does not offer eco-friendly accreditations.
Yes, Mark's Appliance Service offers a 10% senior discount.
No, Mark's Appliance Service does not offer emergency services.
Yes, Mark's Appliance Service offers warranties.
Mark's Appliance Service offers the following services: Service Appliances including Ovens, Dishwashers, Disposals, Washers, & Dryers. I install microwaves and disposals. I have limited service on refrigerators.
I do not service LG or Samsung refrigerators. I also do not service LG, Samsung or GE Dishwashers.

Contact information

7501 Dorwick Drive, Northfield, OH 44067

http://www.aGreatApplianceGuy.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed