Jackson Comfort Services

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

4th Generation Heating, Cooling, & Plumbing Experts. We've been family owned & operated for over 95 years with honesty, integrity, and value driving our 5 star service culture.

Business highlights

104 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

We repair, design, service, and install heating & air conditioning systems & air ducts. We also install, service, and repair water heaters. Sheet metal is custom designed to fit your home.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
PayPal

Reviews

4.8269 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 269 reviews

Cynthia B.
11/2023
5.0
plumbing
  + -1 more
Excellent. McGuire installed my new Delta faucet. While doing so, we saw the sink was pulled away from the counter and sunk. It was installed 17 years ago. The sticks were worn, the basket was bad, which we didn't know at the time. McGuire called his boss, Mike who came over and along with Mike fixed my sink. Fabulous service and quality.
Description of Work: Installed a faucet and fixed the sagging sink which was unexpected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Linda P.
06/2023
5.0
water heater repair
  + -1 more
I would like to thank Jake Searcy & his team from Jackson Confort they were all very polite answered all questions and were very neat & Clean. They were very Professional and they did a great job installing 2 Hot Water Tanks and Removing the Old ones. I was very happy with there service.
Description of Work: They Replaced 2 Hot Water Heaters and Removed 2 Old Ones

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

iris D.
11/2022
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent they explained everything and answered all my questions
Description of Work: Upgraded my furnace
Rating CategoryRating out of 5
Yes, I recommend this pro

Tillie M.
08/2022
5.0
plumbing
  + -1 more
I had to replace a leaking toilet. Mine was a "rear discharge". The Plumbing manager looked everywhere for one that was acceptable to me. Never has there been a company that went so far out of their way to make a customer happy! I have been using Jackson Comfort for my heating and air conditioning for 25 years and am now a customer for life in the plumbing department as well!
Description of Work: Replacing a toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daryl S.
06/2022
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Great as always. Technician Jacob Cork showed up on time and did an excellent job! He explained the new report card software in use by the company and provided me a rating that will be useful in determining future maintenance/replacement of my A/C system.
Description of Work: HVAC tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul S.
06/2022
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Jackson sent Dean out to assess and fix it within an hour. Very professional and thorough
Description of Work: Air conditioning went out last week on some of the hottest days so far

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Daryl S.
12/2021
5.0
heating & air conditioning/hvac
  + -1 more
Jacob and Phil performed annual maintenance on my furnace today. As always, very happy with the service. Jacob is very knowledgeable. Always able to answer any questions that I have.
Description of Work: Heating Maintenance

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim P.
04/2021
5.0
electrician, plumbing
  + 0 more
The prroject went very well. Jackson Comfort Services, Mike Hudson, has completed Work in my home on another project. He did very well then, as he has done today. Now, domestic hot water is available in the Master Bath within a few seconds rather than 1-1\2 minutes.
Description of Work: Run a 1/2" hot water line including a curclating pump from the water heater to farthest end of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,015

Will M.
04/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Everything went well. The technician Pete was punctual and thorough. He answered questions that I had and was able to replace the ignitor and check out the operation of the furnace. Also, he was able to answer my questions regarding the part warranty and Jackson's Preventative Care program which I signed up for. We have been using this company at least since 2009 and always receive good service.
Description of Work: Furnace was not heating and needed repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Simone B.
04/2021
5.0
heating & air conditioning/hvac
  + -1 more
Central Air is working well. Kudos to Pete who provided excellent service when he came out to perform the startup days after install. He took time with explaining the system, how to use & care for along with answering my questions. Everything went good!
Description of Work: Central Air Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANDREW W.
03/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
As expected, a blown fuse. With a furnace however I prefer to a professional to check out rather than DIY
Description of Work: No power to furnace after high wind power disruptions

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BROOKE R.
03/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Would definitely recommend! We appreciated the "heads-up" with arrival times and photo identification of the technician. Friendly, courteous, knowledgeable and respectful of our property and time. They did a fantastic job removing our old unit and setting up the new system.
Description of Work: New air conditioner and furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Dan M.
03/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Very well He explained what he found and corrected them.
Description of Work: Furnace inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$287

Robert H.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
Jacob and Nathan (trainee) diagnosed what needed to be done in a timely fashion. Measurements were taken. In addition, I had been wanting to install some type of air purifying system on my furnace and Jacob said they had one on the truck and could install it right then and there. We've had Jackson installing and servicing our heating and cooling units going on 37 years and have found them to be top notch. We have never had any issues in all that time because they always strive to make things right. Service technicians are professional, knowledgeable and friendly. Jackson Comfort has set the bar high in the heating and cooling industry. Thank you, Jackson Comfort for your years of dedicated service! May it continue!
Description of Work: Diagnosis needed to pull more air from cold air return into furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alena B.
03/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
It went good he was friendly. When I asked questions he had answers to my question. Very knowledgeable
Description of Work: Service work done on furance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

BROOKE R.
03/2021
5.0
electrician, water heater repair
  + 0 more
Jackson Comfort's representative/technician was professional, courteous, & kept us well informed of his progress. We have hired this company for future projects
Description of Work: Replacement of hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

MIKE K.
03/2021
5.0
plumbing
  + -1 more
excellent! very knowledgeable and addressed all areas of concern
Description of Work: check out reverse osmosis system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim P.
03/2021
5.0
plumbing
  + -1 more
Mike Hudson, Jackson Comfort Services, Plumbing Group, found a way to get the 30 ft. length of pipe through unexpected structural issues. Mike conducted himself in a very professional manner while communicating with me casually as I might be his best friend. What I didn't share with Mike is my professional career over some 40 years as a mechanical designer of HVAC & Plumbing, and as a Project Manager within commercial and institutional facilities. The materials are different for residential projects but, the problems getting from "A to B" are similar. Mike found a way to get the job done. I was really impressed.
Description of Work: Run a 1/2" gas line above the ceiling tile of the Lower Floor from the Furnace Room to a new gas stove located in the the Kitchen of the First Floor. It is necessary to avoid a steel beam in the Furnace Rm., and 3 - 2" by 10" wood header beam supporting the wall the stove backs-up against.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula D.
03/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
As always, I am very pleased with Jackson Heating. Keith was wonderful, as was the technician that was here before Keith was called in. We have not decided which option we will go with, so I am unable to provide a cost. Our home is over a century old, and it is very reassuring to have people know how to navigate the challenges that can bring. My service call cost will be refunded once we decide how we will proceed.
Description of Work: Repairing or replacing the issue of no heat in the back room.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda H.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
We are incredibly thankful for the continued loyalty of this company. John arrived on time and was neat in appearance. He went down and preformed his work with out complaint about anything. My husband explain to John about noises the furnace was making during start up. The problem was diagnosed and the cost explained. The part was ordered and will be installed on Monday. John did not try to sell us products we don't need.
Description of Work: Furnace Yearly Check Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher K.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. Dale who was the tech was very thorough and explained everything and answered any questions that we had. Would highly recomend him and the service he offers.
Description of Work: Furnace Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Jackson Comfort Services
We really appreciate you taking the time out to share your experience with Dale. We really hope to keep providing you many more years of service.

Michelle S.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. They were very professional, explained all the work they had done, cleaned up everything when they finished. Everyone from the office staff, sales guy to the installers were fantastic to work with. Will continue to use Jackson Comfort and would highly recommend them to anyone.
Description of Work: Needed a new furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson Comfort Services
Thank you for the recommendation! We take great pride in our technicians and are very pleased that you are happy with our service. We appreciate your business!

michael T.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
24 YEAR OLD FURNACE QUIT WORKING.DECIDED TO REPLACE BOTH FURNACE AND AIR CONDITION UNIT.SALES WAS OUT IN NO TIME WITH DIFFERENT OPTIONS AND SPENT A GOOD AMOUNT OF TIME EXPLAINING EACH.NO HIGH PRESSURE JUST A GOOD REVUE OF EACH OPTION AND WHAT WOULD BE BEST FOR OUR HOUSE.EVERY SERVICE PERSON ARRIVED ON TIME,WAS WELL TRAINED,AND TOOK TIME TO EXPLAIN THINGS.FROM OFFICE PEOPLE TO SALES TO SERVICE THIS IS A FIRST CLASS COMPANY.
Description of Work: NEW FURNACE AND NEW AIR CONDITIONER UNIT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson Comfort Services
Thank you for the recommendation! We treat our customers like we would like to be treated! We feel that you need to know all of the options before you can make an educated decision. Thank you for choosing Jackson Comfort!

Lisbeth S.
03/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
We called the 24 hour service department and were put in touch with a technician immediately. After discussion we decided to set up an appointment for the next day and the technician, Mr. Dale Denly, arrived as expected. He was professional, provided us with information about the problem and our furnace in general, and was able to take care of the problem easily. We are very happy with the work and will continue to use this company and Mr. Denly in the future.
Description of Work: Furnace Stopped Late Last Night

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson Comfort Services
Thank you for the recommendation! You can depend on us. We are here for you!

Brenda E.
03/2021
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
I have always enjoyed working with Jackson. Always professional and very knowledgeable!
Description of Work: Hot water tank , I wave and Whole home humidifier

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from Jackson Comfort Services
Thank you! We appreciate your recommendation! We do our very best!

Contact information

499 E Twinsburg Rd, Northfield, OH 44067

http://www.jacksoncomfort.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PL22001

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Air Duct Cleaning,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening

FAQ

Jackson Comfort Services is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Jackson Comfort Services accepts the following forms of payment: Check,Financing Available,PayPal
Yes, Jackson Comfort Services offers free project estimates.
Yes, Jackson Comfort Services offers eco-friendly accreditations.
No, Jackson Comfort Services does not offer a senior discount.
Yes, Jackson Comfort Services offers emergency services.
Yes, Jackson Comfort Services offers warranties.
Jackson Comfort Services offers the following services: We repair, design, service, and install heating & air conditioning systems & air ducts. We also install, service, and repair water heaters. Sheet metal is custom designed to fit your home.

Contact information

499 E Twinsburg Rd, Northfield, OH 44067

http://www.jacksoncomfort.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM