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Sal’s Heating, Cooling, Plumbing and Sewer Inc.

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

**Sal's Heating and Cooling is fully operational during this pandemic. We take extra precaution entering your home wearing masks and gloves at all times. Please do not hesitate to reach out to us.** As a part of our emergency service, we have live representatives to take your call 24/7. We continue to be a leader in the industry by providing professional service and quality workmanship for customers. Whether residential, commercial, or industrial, Sal’s is the one to call for your Heating, Cooling, and Plumbing needs. Additional phone numbers - (216) 676-4949, (330) 497-2665, (330) 835-6702, (440) 332-4920, (440) 735-5000, (440) 888-3153, (877) 440-4822.

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning Equipment Sales, Hydronics, Sheet Metal Fabrication, New Construction, Commercial Roof Tops, Drain Cleaning, Main Sewer Repair & Replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.75,218 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
10%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 5218 reviews

Ray T.
08/2024
1.0
drain cleaning
  + -1 more
Last year I wanted to install a new digital thermostat in my house. I bought the thermostat I wanted from Amazon. I called Sal's Heating & Cooling, Plumbing & Sewer to see if they could do this under a Groupon offer. They said they could, so I bought a Groupon For Sal's Heating & Cooling, Plumbing & Sewer for a service call plus one hour of labor. When I called back to make the appointment with Sal's, they said there would be an additional several hundred dollar charge for the thermostat. This was not revealed on the initial call. needless to say, I used a different company. But, I was still stuck with a Groupon that I could not use. So, last week a laundry drain backed up and I thought I would use the Groupon for Sal's. I called Sal's to see if they would honor the Groupon and would be able to do the job. They said yes and yes. When the technician got to the house, he said it would be an additional $350 to clean the drain. Sal's said the Groupon was good only for a house call and 1 hour of troubleshooting. The Groupon says o1 hour of labor. I will never use Sal's Heating & Cooling, Plumbing & Sewer company for anything. I would recommend you NEVER use Sal's Heating & Cooling, Plumbing & Sewer for any reason. They are unscrupulous at best!
Description of Work: Drain cleaning

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$400

Response from Sal’s Heating, Cooling, Plumbing and Sewer Inc.
We strive to provide clear communication and excellent service to all our customers. We would like to clarify that the Groupon offer you purchased covers the trip out to your location and up to one hour of diagnostic time. As stated in the Groupon terms, it does not cover additional services such as drain cleaning, which is why there was an additional charge for that service. Regarding your previous experience with the thermostat installation, we do not use customer-supplied parts or materials. However, we would be happy to provide and professionally install a thermostat that comes with a warranty. We value your business and hope to have the opportunity to serve you better in the future. If you have any further concerns or questions, please feel free to contact us directly.

Beth A.
05/2024
5.0
plumbing
  + -1 more
I am so glad I went with Sal's, everything was great from start to finish. The price was very reasonable and the plumbers were polite, knowledgeable and skilled in their trade. I highly recommend this company!
Description of Work: Toilet drain leaked and was clogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Edward B.
04/2024
5.0
plumbing
  + -1 more
Went great! Dan was fantastic; gave me great advice on what steps to take next. Will be contacting them again soon, when ready to do the repairs to the pipes.
Description of Work: Wanted to get an estimate on fixing a plumbing leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Megan W.
12/2023
1.0
plumbing
  + -1 more
Sal came into my home to give an estimate for low water pressure and conducted unauthorized work using materials that were not up to code. This unauthorized work resulted in extensive water damage to my home. When I attempted to remediate this issue with the company they would not give me their insurance information to even start a claim. Instead, they have drug the conversation out two weeks and I am still fighting to start a claim. This company has been incredibly negligent and continued to demonstrate a level of unprofessionalism that is completely unfathomable for being licensed and insured. I would never recommend someone go to Sal after this experience.
Description of Work: I requested an estimate for work.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Karen J.
08/2023
5.0
heating & air conditioning/hvac
  + -1 more
The technician was very thorough and explained everything as he was evaluating my problem. He fixed the problem and then gave me tips on how to take care of my furnace filters and air conditioner.
Description of Work: An air conditioner drain was clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Sal’s Heating, Cooling, Plumbing and Sewer Inc.
Thanks for your review and rating. We appreciate your business and feedback. Glad we were able to help you. Sal President

Larry P.
08/2023
5.0
heating & air conditioning/hvac
  + -1 more
All work done on time and professionally. Straightforward process to get written estimates; various alternatives offered and discussed. Questions answered clearly.
Description of Work: Replacement of entire A/C system (outside and inside components) including rework of cold-air-return ductwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Sal’s Heating, Cooling, Plumbing and Sewer Inc.
Thank you for the feedback kind review and business. We value our ANGI customers and this helps us earn more. Sal President

Patricia R.
08/2023
5.0
plumbing
  + -1 more
Everything was done to my expectations
Description of Work: Various changes to plumbing and addition of a garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Sal’s Heating, Cooling, Plumbing and Sewer Inc.
Thanks for your comments and business. Sal President

James G.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
They did an awesome job check and clean our air conditioner unit. Also added refrigerant.
Description of Work: Check and clean our air conditioner unit. Also added refrigerant.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Response from Sal’s Heating, Cooling, Plumbing and Sewer Inc.
Thanks for the review and rating and awesome comments. We appreciate your business. Sal President

Joe V.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
Service work was done as promised and done on one trip. Showed up on time and was done quickly and in one trip. Had parts needed on truck for repair. Thanks
Description of Work: A/C was not working, had repair done on A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Sal’s Heating, Cooling, Plumbing and Sewer Inc.
Thanks Member! We try to come prepared and ready to go. Thanks for the business and 5 star review. Sal President

Kathleen R.
06/2023
5.0
plumbing
  + -1 more
Noah and Shawn replaced my old drain trap last week and installed new PVC pipes. They were on time, efficient and friendly. They are my go-to people when I have plumbing and heating issues.
Description of Work: Clogged tub drain

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro
$1,400

Response from Sal’s Heating, Cooling, Plumbing and Sewer Inc.
Glad to be your go to people! Thank you for the comments and review. We appreciate the trust and loyalty. Sal President.

Barbara S.
06/2023
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic service from our Technician Dave for our AC clean and check. Spot on time, professional and answered my questions kindly. I don't know a lot about AC Furnace issues so he was very helpful. So glad we went with Sal's for this house.
Description of Work: Annual AC clean and check. Filter replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ANNA S.
06/2023
5.0
heating & air conditioning/hvac
  + -1 more
Had new furnace and A/C installed. The crew did a great job and clean up afterward was thorough. Very happy.
Description of Work: New furnace and A/C installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Sal’s Heating, Cooling, Plumbing and Sewer Inc.
Thank you for your business glad your happy and pleased. This is the way a major project and purchase should end up. Thanks Sal President.

Gerald F.
06/2023
5.0
heating & air conditioning/hvac
  + -1 more
Kenneth did an excellent job. Very professional.
Description of Work: Fixed our A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76

Response from Sal’s Heating, Cooling, Plumbing and Sewer Inc.
Thanks for the 5 star review and your business. We will pass this along to Ken. Sal President.

bob D.
06/2023
5.0
heating & air conditioning/hvac
  + -1 more
We've been dealing with Sal's for over 15 years, they've covered routine maintenance work on the furnace and a/c as well as emergency repairs in the winter and summer. We just had a hot water tank replaced in December, they always do a good job and you can trust them.
Description of Work: Preventative maintenance on the HVAC system, the annual check up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Sal’s Heating, Cooling, Plumbing and Sewer Inc.
Thank you for the loyalty and 15 years of trust. We work hard to help our customers return business. Thank you Sal President.

Bill M.
05/2023
5.0
plumbing
  + -1 more
Did a great job - very satisfied - highly recommended
Description of Work: We needed our outdoor sump pump replaced together with some pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$891

Response from Sal’s Heating, Cooling, Plumbing and Sewer Inc.
Thanks for the review and business. We appreciate the compliment. Sal President.

Denny H.
05/2023
5.0
heating & air conditioning/hvac
  + -1 more
ThIS COHESIVE TEAM OF PROFESSIONALS ARE THE BEST WHEN IT COMES TO CARING ABOUT WHAT THE CUSTOMER WANTS AND NEEDS… THERE IS NO ONE BETTER. Sal’s heating and cooling air conditioning has provided us with caring customer service over the years… and if it’s not right to your satisfaction, THEY WILL MAKE IT RIGHT! Just give them a try and you’ll quickly see exactly why they are the number one rated HVAC company!
Description of Work: Engineered, installed and services an entire HVAC system at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sal’s Heating, Cooling, Plumbing and Sewer Inc.
Thank You for this very kind and accurate review. We appreciate the endorsement and business. A review like this makes it all worth it. Sal President

Robert K.
05/2023
5.0
heating & air conditioning/hvac
  + -1 more
Great experience. Took advantage of coupon sale price for my annual scheduled furnace and a/c cleaning and checkup, not a repair call today. Early notice the technician was on his way, arrived as planned, Adam was professional and did a great job!
Description of Work: Annual furnace and a/c cleaning and checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Response from Sal’s Heating, Cooling, Plumbing and Sewer Inc.
Thanks we love when everything goes as planned. We appreciate your business and comments.

Bob K.
05/2023
5.0
heating & air conditioning/hvac
  + -1 more
The technician, Kyle, was friendly and professional. He contacted me 45 min. before arrival. Documentation of the work that was done was extensive.
Description of Work: This was a spring AC checkup that is part of a yearly “HVAC Value Plan” contract for two visits. I pay $171 per year, including tax. I provided my own furnace filter and Aprilaire water panel (from Amazon), which was my choice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Susan K.
04/2023
5.0
drain cleaning
  + -1 more
Arturio did a fantastic job at cleaning my clogged kitchen sink & installing a garbage disposal. He has a wonderful personality, was very kind, friendly, and respectful. I would hire him again to do any work in my home!
Description of Work: Clean and snake out a clogged kitchen drain.1039

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,039

Don C.
04/2023
5.0
heating & air conditioning/hvac
  + -1 more
Sals were great. The techs were professional and courteous. They worked efficiently and answered all our questions. Highly recommend their services.
Description of Work: Full heating and cooling replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sal’s Heating, Cooling, Plumbing and Sewer Inc.
Thanks for the business and rating. We appreciate you recommending us. Sal President

JOHN M.
04/2023
1.0
heating & air conditioning/hvac
  + -1 more
Air conditioning. $99.00 service call. 1/2 hour visit. Was diagnosed as dual run capacitor on the outside condenser unit. $14.00 part. That’s All that was done. Total bill $315.00 . $$$$$
Description of Work: No HVAC diagnostic equipment was used. Just a voltmeter. $150.00 to install a $14.00 part. Screw driver was all that was needed. Was told the unit might need a charge even after replacing capacitor. 2-3 lbs at $200 per pound. No specific equipment to diagnose charge state of AC and no specific amount was quoted to recharge unit. The tech was friendly.Timely service call. The unit that was working on low/quit working totally and completely that same day after the service call.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0

$315

Response from Sal’s Heating, Cooling, Plumbing and Sewer Inc.
We are upfront with any cost before repairing anything which this person signed off on. We also charge for a service not a part and use OEM parts. We also sell our knowledge. We are always amazed that we are called to repair something fix it without incident but after approval to do so are reviewed that so very little was done to repair it and charge what was quoted. We charge what we need to so we can exist and pay our employees that are certified to do so. The cost of refrigerant reflects the EPA regulations we have zero control over. Again all this upfront and the unfair review after the fact. If you are unhappy we also ask you call us to discuss before posting a unhelpful review. We will try to reach out for customer satisfaction. Sal President.

tyler Z.
04/2023
1.0
appliance repair
  + -1 more
Scam and tried to rip off , stay away as far as you can. First guy came said it was the switch issue and I Waite more than a week for them to come back and installed a new OEM switch. Not fix the furnace and said need to change the board (after I told him the board was brand new). Said getting a new board is $450 when the furnace is under warranty and all parts are free.
Description of Work: furnace repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$600

Response from Sal’s Heating, Cooling, Plumbing and Sewer Inc.
[Member Name Removed], we dont rip anyone off, common now. Warranty processing and labor is not free and we give upfront pricing for you to approve. Products break and fail and all we can do is fix them and sometimes you need one part to find another that is needed. We will call to see what we can do to make it right but your review is unfair and misleading. Why would you copy and paste on every review site? Sal President.

Richard C.
03/2023
5.0
water heater repair
  + -1 more
Everything from start to finish was excellent.
Description of Work: They replaced our 9 year old water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Amy M.
03/2023
5.0
plumbing
  + -1 more
Very well. Dan was very knowledgeable and was able to fix both issues in a timely fashion.
Description of Work: Our kitchen sink needed to be unclogged and a toilet was leaking and needed the fill valve and stopper replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Mario G.
03/2023
5.0
plumbing
  + -1 more
This company replaced my sewer line two years ago. It took me two years to try and level my lawn by hand, then realized that the cleanout was 12-14 inches above ground. Although my job was out of warranty, Sal's sent out two plumbers to fix the issue. My dad always taught me to search and maintain a relationship with businesses that stand behind their work. Sal's is one of those companies. Thank you for making it right. Both plumbers were very cordial and timely.
Description of Work: Plumbers shortened front yard cleanout about 14 inches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sal’s Heating, Cooling, Plumbing and Sewer Inc.
Thanks for the rating and review. We go a long way to keep our customers happy and sometimes make exceptions to do that. When digging a sewer we make it clear we are not responsible for landscape or concrete but sometimes we leave to much dirt because of the stone we use to fill back in. Glad to help and maintain a happy customer. Sal President

Contact information

11701 Royalton Rd, North Royalton, OH 44133

http://salsheatandcool.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
PL 45678
Trade License Locale
OH
Trade License Authority
Ohio Construction Industry Licensing Board
Trade License Expiration
03/13/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Sewer Cleaning,
General Remodeling,
Natural Gas Lines,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
Gutter Cleaning

FAQ

Sal’s Heating, Cooling, Plumbing and Sewer Inc. is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sal’s Heating, Cooling, Plumbing and Sewer Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Sal’s Heating, Cooling, Plumbing and Sewer Inc. offers free project estimates.
Yes, Sal’s Heating, Cooling, Plumbing and Sewer Inc. offers eco-friendly accreditations.
Yes, Sal’s Heating, Cooling, Plumbing and Sewer Inc. offers a 5% senior discount.
Yes, Sal’s Heating, Cooling, Plumbing and Sewer Inc. offers emergency services.
Yes, Sal’s Heating, Cooling, Plumbing and Sewer Inc. offers warranties.
Sal’s Heating, Cooling, Plumbing and Sewer Inc. offers the following services: Heating & Air Conditioning Equipment Sales, Hydronics, Sheet Metal Fabrication, New Construction, Commercial Roof Tops, Drain Cleaning, Main Sewer Repair & Replacement.

Contact information

11701 Royalton Rd, North Royalton, OH 44133

http://salsheatandcool.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day