Royalton Automotive‎

I arrived about 20-30 minutes early and Kelly said that I could have a cup of coffee. Kelly is the receptionist; she is so nice and polite. I pray that she stays there for several decades. She is an asset to the business. Her looks and handshake is beautiful.

They scheduled me for the next day, since my check engine light was on. They also did tire rotation, and oil, and filter change. They read the code and reset the code for no extra charge.

Bill gave detailed description of car defects. Gave time and price to fix. Needed extra couple of hours, where one of the front struts needed an adjustment.

Dropped car off before going out of town, car was done in 3 days when I returned.

$702 bill! My Jeep had just had the Walmart LOF the prior month. In addition, I had recently paid about $1,000 for local service in Oberlin at the prior LOF. After the Jeep was taken to your recommended outlet, for the pre-arranged $129.95 VIP Savings Program, the bill just kept growing. Impression: anything for money on a snowy day. Then, my alternator developed noise there! I later replaced my alternator and bought another NEW battery at Midas here in Oberlin [existing battery was still under full warranty] after this visit to your recommended place. I still have the extra package ($129.95 VIP Savings Program, included in the $702 price) yet to use!? Back for more?? Huh?

very good used synthetic oil on my 2010 Ford Hybrid

Everything went fine. I am happy about the price I paid, they did a lot of work on my car.

Very well. They called when they said they would. Charged what I expected. Delivered as they promised. And the repairs worked.

As expected. They noted that the air filter was dirty so we had that replaced as well.

The oil change was performed. And then the vehicle inspection. Both cars are well maintained at a dealer shop so I was waiting to see the inspection report. It said everything was good and no additional work was needed. I think I found a reputable repair garage.

As a woman who knows a bit about cars but not everything, I feel completely confident that what they tell me is true and that they will only recommend doing work on things that need to be done. This is a great place to take your car. They are all so friendly from the young lady in the office to Bill and the guys in the back. You can feel assured that you will get a honest assessment and a job well done when you go to Royalton automotive! I would and will recommend Royalton Automotive to everyone I know.

Everything went fine, Great service and knowledgeable staff, didn't try to sell me on servicing items that were not necessary or not asked for initially.

The work was done to my satisfaction. The reception was cordial and the waiting room was comfortable. I did sneak into the garage the watch some of the work being done on my car. The mechanic was busy and thorough. I would definitely return to this shop.

Great experience overall. I had to reschedule my initial appointment and they were extremely flexible to fit me in at a another time. They had me in and out in no time! I would go back here without a doubt for automotive maintenance/repairs.

I had been worried about brakes since last fall. I called Royalton Auto at 9am and had an appointment same day at 10. The desk receptionist (Emily), was extremely professional and was a pleasure to speak with. When my car was serviced I was informed I needed brakes and I had the choice of parts. (higher end or factory end) I was surprised I was offered a complimentary car and drove home will my car was being worked on. I was called around 130 that same day to pick up my car as the work was completed. Every one I was in contact with was very professional. The waiting area was comforting and they had information on maintaining the vehicle in a binder. (Nice!!) I am no longer worried about my vehicle. Best expierence I have had with a auto shop in my lifetime. I know were I will be going from no on!! Thanks you so much. You deserve the high ratings your shop proudly displays.

They promptly called me that morning with their findings and with a repair estimate. They reported that it should be done late in the day if the parts were available and if not it would be ready early the following morning.....which it was. They extended the use of their loaner car until mine was repaired which was very helpful and saved me from the fees of a rental! I highly recommend them and will use this company for all future repairs and maintenance.

I went for an Oil change for a Town & Country and I asked to check for an anti-freeze leak due to a syrup like smell coming from the heat vent. Royalton Automotive checked for the leak and found out the leak is coming from the heater core hose assembly. It was a Saturday and the replacement part was a dealer part that need to be ordered from a dealer. Since the dealer was closed and the leakage was bad, they recommended to me not to drive the Van and they offered me a free loaner car if nobody can pick me up. I did not take the loaner but I really appreciated the offer. They also were willing to stay open till my ride showed up. Overall, they were very pleasant, honest and gave me a fair price for fixing the problem. I will definitely return for any maintenance or repairs in the future.

Today's service went great. I switched from a dealer shop to Royalton Automotive in 2010. This is the best shop I've ever used. Their friendly staff treats you like family. When you need a repair, they fix your car properly, with-in the time frame they tell you and at a reasonable price. Last August they filled my tires with Nitrogen. That's worked out great, no more slow leaks from rim rust. Fuel efficiency improved. No more filling my tires with air every week and I'm saving money at the gas pump. Love that! I highly recommend Royalton Automotive .

It was great. They do a callback to make sure that everything was okay even though they really didn't do that much work. They're just a really super company. They're very professional and honest. They communicate really well.

The service was good and the price was fair.

Appointment was scheduled next day. Repair took 20 minutes. The business owner and personnel were helpful and courteous.

My car was service promptly while I waited in a pleasant sitting area. They have serviced my car well for the last seven years.

They were very accommodating and it took less than an hour, as promised. The mechanic came out to tell me I will be needing back brake pads my next oil change. Other than that, he told me I have a very good car as long as I keep up with the maintenance. They have a waiting space with magazines and a tv. I only wish they had a coffee machine while I was waiting.

They did a test drive to see if the car pulled. Gave us a price on a new wheel. Did flush and fill 100% replacement of old coolant.

I use them all the time. They are honest and reliable.