No subs. Cost is determined by the job. Family owned & operated. Our licensed technicians are trained to service our clients with the highest standards in the carpet cleaning and water damage restoration industry. We are a proud member of the National Federation of Small Business (NFIB), member of Northeast Ohio Apartment Association (NOAA), the Society of Cleaning and Restoration Technicians (SCRT) and ICRC Certified. We carry Ohio workers compensation, comprehensive general liability, automobile liability and umbrella insurance coverage. Our goal is to make customers happy by doing everything we can to get them back to a normal life after a flood or damage happens to their property.
When he arrived to do the work, and assessed what it would take to re-stretch and repair one area of carpeting. His final estimate was actually lower than what he'd speculated on the phone. He quickly set about repairing the buckled area of carpeting, and then followed with a quick but thorough cleaning job. The carpet looked (and smelled) much better after he was here, and he was very professional about the whole thing. Very clean, and willing to do what needed to be done (I was unable to move all of the furniture that needed it myself, and he willingly followed through.)
Description of Work: We called about carpet cleaning for several rooms and a hallway/stairwell, as well as carpet stretching and repair in one area. They gave me a good estimate over the phone, although qualifying it to say that they would have to scope out the area in question to give a firm price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$161.25
LISA K.
10/2006
4.0
carpet installation
+ -1 more
The technicians were on time and polite. They completed the job in a few hours as they had estimated. It was unclear if we really received the Angies List discount, as I mentioned it after the work was done. They did a very good job cleaning up afterwards.
Description of Work: Carpet was power stretched in three rooms and hallway with steps.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$263.38
Leslie F.
09/2006
3.0
carpet cleaners
+ -1 more
I was told I didnt need to move any furniture b/c they would do it. Two men arrived and were in and out of my house in 15 minutes. When I checked their work, I realized they did not move any furniture and didnt even clean under the bed. I found this company on Angies List and had a coupon, but I will not use them again. I was very dissatisfied.
Description of Work: Cleaned living room, bedroom, hallway runner and stairs.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$100
JEANNE & FRANK K.
09/2006
5.0
carpet cleaners, upholstery cleaning
+ 0 more
After cleaning was completed there were still a couple spots on furniture and carpet. The company came back out the next business day and took care of our concerns.
Description of Work: Carpet and upholstery cleaned throughout the house.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
BARBARA R.
08/2006
5.0
carpet cleaners
+ -1 more
They were on time and did a great job. I thought they would move all the furniture but they only moved a few things. I would use them again.
Description of Work: Clean carpet in two rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
KATHERINE G.
06/2006
5.0
carpet cleaners
+ -1 more
These guys were competent and fast. The carpets had not been cleaned professionally for several years, but they left them looking wonderful.
Description of Work: Steam cleaned carpet in living room, dining room, family room, 2 stairways, and upstairs hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$256
MARK U.
06/2006
5.0
carpet cleaners
+ -1 more
They were responsive and did a good job.
Description of Work: Cleaned carpet in hall and stairway as well as living room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
SUSAN A.
06/2006
5.0
carpet cleaners
+ -1 more
They did a thorough job and got a number of stains out of white carpet. The price was reasonable.
Description of Work: Cleaned area rug, stairs, hallway and one bedroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$117
CAROLYN I.
06/2006
3.0
carpet cleaners
+ -1 more
Still a faint dirt trail down the hall. Damaged paint in two rooms (corners). Did not move couches, end table, dining table, empty book cases (which we took great pains to empty, as we were assured that if we did, theyd be moved and cleaned under), filing cabinets, cedar chest, dressers, desk, bed, or cat climing tower. Only one worker--very friendly and polite--so it may have been difficult to move some of the furniture alone, but we would have assisted with moving the furniture. He was prompt, and they called when they were en route. Fast service--it only took him 45 minutes to clean the rugs, and another 1/2 hour to do the Scotch-guarding. Carol was very friendly and helpful on the phone. Very prompt service.
Description of Work: Cleaned & Scotch-guarded three bedrooms, hallway, stairs, living room, dining room, family room, music room.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$420.91
MILDRED & JERRY P.
06/2006
5.0
carpet installation
+ -1 more
ON TIME, POLITE, EFFICIENT, GOOD PRICE.
Description of Work: BEDROOM CARPET RE-STRETCHED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
MILDRED & JERRY P.
06/2006
5.0
carpet cleaners
+ -1 more
ON TIME, POLITE, EFFICIENT, GOOD PRICE.
Description of Work: CARPET CLEANED IN LIVING ROOM, DINING ROOM, STAIRS, AND STAIRS HALLWAY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
SUSAN P.
05/2006
5.0
carpet cleaners
+ -1 more
Excellent service - stains removed that I thought could not be removed. Dan and Mike very polite and explained all aspects of the service. Called ahead of arrival to see if ready. Arrived on time; accomplished work quickly and efficiently. Carol in the office was very courteous and helpful.
Description of Work: Cleaned carpeting in a two bedroom condominium that had not been cleaned in many years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$221
ANGELO T.
05/2006
3.0
upholstery cleaning
+ -1 more
They did a good job cleaning my sectional but I did not like how their plastic tube was scratching up my wood floor because they had to run the tube from their truck to my family room. The actual work performed was good but they charged me $118 for about 40 minutes of work. Seemed a bit high priced to me but Ive never had this done before.
Description of Work: Cleaned my 3-pc sectional in my family room.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$118
ALLY C.
04/2006
5.0
carpet cleaners
+ -1 more
I had to get the job done early, and they were nice enough to fit me first on their list. They were very conscientious and thorough, as well as polite. They were very accommodating, and the carpet looks brand new. They also explained what they were doing as they went along. They spot treated certain areas without even asking.
Description of Work: They cleaned the carpet in my family room and on my 12 stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
Mary V.
02/2006
5.0
carpet cleaners
+ -1 more
Very polite and helpful on the telephone. Timely and completed job as expected.
Description of Work: Cleaned two adjoining rooms and treated for urine and other stains. The house belonged to an elderly person and is being cleaned up to be sold.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
KRISTIN P.
01/2006
5.0
carpet cleaners
+ -1 more
It took about 40 minutes and both people were very friendly and helpful.
Description of Work: Cleaned family room, 1 bedroom, 2 hallways, and a set of stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
SHERRY S.
01/2006
5.0
carpet cleaners
+ -1 more
I have not had the stairs cleaned in several years and they were very dirty. The two young men who cleaned the stairs and area rug did an excellent job. They arrived on time and did a careful job. The front stairs are light colored and they had to go over them twice to get them clean. And the area rug looks a 1000% better. I would definitely use Pro-Clean again. There was also a 10% discount for finding them on Angie's List.
Description of Work: Pro-Clean cleaned all the stairs and an are rug in my Shaker Hts. rental property. The back stairs went from the basement to the third floor and the front stairs included the first to the third floor. In total about 60 stairs plus landings and the area rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$193.5
Patricia K.
12/2005
5.0
carpet installation
+ -1 more
Prompt and excellent job. Advised that worst ripples in carpet would continue to smooth out and they did. Also repaired an entryway metal trim. Offered a senior discount on the spot.
Description of Work: Power stretched and trimmed LR & DR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Sydney K.
11/2005
5.0
carpet cleaners
+ -1 more
AN EXCELLENT EXPERIENCE. THEY NOT ONLY WERE ON TIME BUT WERE A FEW MINUTES EARLY. THEY CALLED TO GIVE US A TIME ESTIMATE IN THE MORNING, AS PROMISED WHEN I MADE THE APPOINTMENT. THEY FINISHED IN LESS THAN AN HOUR, AS PROMISED. THE ONLY PIECE OF FURNITURE WAS AN END TABLE WITH A LAMP ON IT. THE TECHNICIAN OFFERED AND WENT OUT TO HIS TRUCK AND GOT US 4 PIECES OF HEAVY WHITE SQUARES TO PUT UNDER THE TABLE LEGS. HE TOLD US THIS WAS TO PREVENT THE COLOR OF THE FURNITURE FROM BLEEDING INTO THE WET RUG. ALSO, WHEN I TOLD THEM ON THE PHONE THE CARPET WAS BERBER THEY TOLD ME IT WOULD COST ABOUT $20.00 MORE. HOWEVER, IN THE END THEY ONLY CHARGED US THE REGULAR, NON-BERBER PRICE. THEY ALSO HONORED OUR ANGIES LIST 10% OFF COUPON WHICH HAD EXPIRED ONE DAY BEFORE THE CLEANING TOOK PLACE.
Description of Work: NEEDED A LIVING ROOM, DINING ROOM AND HALLWAY CLEANED IN AN EMPTY HOUSE WHICH IS IN THE PROCESS OF BEING SOLD SINCE MY UNCLE DIED. (APROX. 500 SQUARE FEET).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$96.75
KELLY C.
10/2005
5.0
carpet cleaners
+ -1 more
THE SERVICE WAS EXCELLENT IN EVERY WAY! WHEN WE CALLED TO RESERVE A CLEANING APPOINTMENT, THEY WERE KIND AND COURTEOUS ON THE PHONE. THE GENTLEMAN WHO CLEANED THE CARPET WAS ON TIME, POLITE, INFORMATIVE AND FRIENDLY...WHAT MORE CAN I ASK FOR! WILL DEFINITELY RECOMMEND OTHERS TO CALL THEM, AND WE WILL BE USING THEIR SERVICES AGAIN IN THE FUTURE!
Description of Work: HAD TWO LARGE ROOMS CLEANED
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$77.4
CHARLOTTE & DON M.
10/2005
5.0
carpet cleaners
+ -1 more
EXCELLENT SERVICE. THE RUG WAS VERY LARGE, THEY HAD DIFFICULTY GETTING IT IN THE HOUSE, BUT THEY WENT ABOVE AND BEYOND AND GOT IT UPSTAIRS. THEY DID A GOOD JOB OF EXPLAINING THE PROCESS THEY USED TO CLEAN THE RUG.
Description of Work: CLEANED ORIENTAL RUG.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
JOHN M.
08/2005
5.0
carpet cleaners
+ -1 more
EXCELLENT EXPERIENCE. CARPET WAS CLEANED THOROUGHLY AND ALL OF THE STAINS WERE REMOVED, INCLUDING SEVERAL EMBEDDED TAR STAINS ! IT WAS A ONE MAN CREW BUT HE WAS PROMPT, QUICK AND COURTEOUS. WOULD DEFINITELY RECOMMEND THIS FIRM.
Description of Work: CLEANED 24X14 FAMILY ROOM CARPET, STAIRWAY AND UPSTAIRS HALLWAY. CARPET WAS IN DIRE NEED OF CLEANING AND HAD MULTIPLE STAINS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
NANCY B.
08/2005
4.0
carpet cleaners
+ -1 more
WORKERS WERE EARLY AND ANXIOUS TO GET GOING. WORK WAS DONE IN ABOUT 30 MINUTES. FURNITURE WAS NOT MOVED. CRUCIAL SPOTS WERE NOT TOUCHED. COMPANY SAID PET ENZYMES AND TEFLON COATINGS WERE APPLIED WITH THE CLEANER, BUT IT DIDN'T SEEM SO.
Description of Work: CLEANED CARPETS IN WHOLE HOUSE.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$280.45
BARB S.
07/2005
4.0
carpet cleaners
+ -1 more
THEY CALLED, AS PROMISED, IN THE AM TO SET UP APPT. KEN ARRIVED BETWEEN THE HOURS RON SAID HE WOULD. KEN CLEANED ALL AREAS AND MOVED ONE OF THE TWO PIECES OF FURNITURE I REQUESTED. HE WAS VERY POLITE AND ANSWERED ANY QUESTIONS I ASKED. I MENTIONED THAT THE LIVING ROOM HAD SOME VERY BAD SPOTS IN THE CARPETING AND HE PROMISED THAT THEY WOULD COME OUT. THE SPOTS HAVE FADED, BUT THEY DID NOT COME OUT; DISAPPOINTING. HE DID HONOR THE ANGIE'S LIST 10% DISCOUNT, EVEN THOUGH IT WAS PAST THE EXPIRATION DATE.
Description of Work: CARPET CLEANED IN 5 YEAR OLD TOWNHOUSE. THIS WAS THE FIRST TIME CARPET WAS EVER CLEANED SINCE INSTALLATION.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$141
REBECCA L.
06/2005
5.0
carpet cleaners
+ -1 more
PRO-CLEAN WAS PROFESSIONAL, PROMPT, AND COURTEOUS. THE PRICE THEY CHARGED ME WAS LOWER THAN THE PRICE I WAS QUOTED BECAUSE MY LIVING ROOM IS SMALL. I HAVE HAD SEVERAL DIFFERENT COMPANIES CLEAN MY CARPETS OVER THE YEARS AND THIS WAS MY BEST EXPERIENCE.
Description of Work: CLEANED AND SCOTCH-GUARDED LIVING ROOM, STAIRS, AND COUCH.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
House Cleaning,
Oriental Rug Cleaning,
Air Duct Cleaning,
Cabinet Making,
Water & Smoke Damage,
Ceramic Tile
FAQ
Pro Clean Carpet Cleaning, LLC is currently rated 4.8 overall out of 5.
Pro Clean Carpet Cleaning, LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Pro Clean Carpet Cleaning, LLC offers free project estimates.
No, Pro Clean Carpet Cleaning, LLC does not offer eco-friendly accreditations.
No, Pro Clean Carpet Cleaning, LLC does not offer a senior discount.
No, Pro Clean Carpet Cleaning, LLC does not offer emergency services.
No, Pro Clean Carpet Cleaning, LLC does not offer warranties.
Pro Clean Carpet Cleaning, LLC offers the following services: Steam Carpet & Upholstery Cleaning, Tile Cleaning, All Carpet Repairs & Re-Stretches, Drapery Cleaning, Oriental Rug Cleaning, Dehumidifiers & Emergency Water Removal