No subs. Cost is determined by the job. Family owned & operated. Our licensed technicians are trained to service our clients with the highest standards in the carpet cleaning and water damage restoration industry. We are a proud member of the National Federation of Small Business (NFIB), member of Northeast Ohio Apartment Association (NOAA), the Society of Cleaning and Restoration Technicians (SCRT) and ICRC Certified. We carry Ohio workers compensation, comprehensive general liability, automobile liability and umbrella insurance coverage. Our goal is to make customers happy by doing everything we can to get them back to a normal life after a flood or damage happens to their property.
I have used this company many times. As always my carpets look great. They are courteous, professional and do a great job.
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
dennis B.
12/2018
5.0
carpet cleaners
+ -1 more
Great, could not have been better. Highly recommend.
Description of Work: Cleaned carpet in living room, sun room, hallway and master bedroom. Cleaned a love seat and two recliners.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
tod G.
12/2016
5.0
carpet cleaners
+ -1 more
Perfect. Carpet is 12 years old and looks almost new again. Bought us 5 years easy.
Description of Work: Carpets cleaned and stretched
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
arlene K.
03/2016
5.0
carpet cleaners, carpet installation, house cleaning, upholstery cleaning
+ 2 more
The company came and gave an estimate and then a date was set for the service. The two men who did the work called when they were on their way and arrived right on time. They were very polite and professional. They did an extremely good job and my carpeting looks brand new. They moved the heavy furniture for us and put it back in place. I had been putting off having the carpet stretched because I assumed it would be very expensive but the price was beyond fair and the end result is amazing! I would definitely recommend this company and will certainly use them in the future if necessary. Great job!
Description of Work: Stretched carpet in living room, dining room, one bedroom and cleaned carpet in living room, dining room, hallway, stairs and family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$466
MARGE B.
10/2015
5.0
carpet cleaners, carpet installation, house cleaning
+ 1 more
The carpeting is fairly new but was spotted. The workers arrived on time, went right to work, were professional and were able to remove the spots. I would use them again.
Description of Work: Cleaned the carpet in living room, bedroom and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
EDWARD C C.
10/2015
5.0
carpet cleaners
+ -1 more
They always do a wonderful job and treat me so well. I would recommend them to everyone. As an elderly woman, I feel safe with them in my home and that is important.
Description of Work: Regularly use for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ramona L.
10/2014
5.0
carpet cleaners
+ -1 more
Went great all the dirt and spots came clean, looks like new, so happy.
Description of Work: Cleaned all high traffic area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ann M.
07/2014
5.0
carpet cleaners
+ -1 more
Service was excellent, price within reason, they showed up on time and the carpets turned out well.
Description of Work: Pro Clean came quickly after our dog had been very sick for two days. They cleaned all carpets and stairs in the house the next day and advised us how to address stains going forward to avoid permanent damage to the carpeting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
david L.
07/2014
5.0
carpet cleaners
+ -1 more
I spent about $80. They did quick service at a low cost.
Description of Work: I used Pro-Clean Carpet Service to clean carpet in my rental property about 4 months ago.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Pro Clean Carpet Cleaning, LLC
Thank you for your business.
Virginia C.
06/2014
5.0
carpet cleaners
+ -1 more
It went so well that I will never ask another company to clean my carpeting, and we've had experience with several different companies. They were on time, professional and left my carpets looking better than they ever have. Old spots disappeared and whatever cleaner was used left a very pleasant, clean odor. This company is aptly named!
Description of Work: Our stairway, oriental rug downstairs, and traffic areas upstairs were cleaned and treated with something to resist stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Pro Clean Carpet Cleaning, LLC
Thank you for your business.
Suhail H.
06/2014
5.0
carpet cleaners
+ -1 more
That was great. They came out and got the stuff done. They were professional, on time and got the work done. They were better than expected and there were some pretty big stains on the carpet that they were able to to fix.
Description of Work: I used Pro-Clean Carpet Service LLC for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Pro Clean Carpet Cleaning, LLC
Thank you for your business.
ELLEN M.
06/2014
5.0
carpet cleaners
+ -1 more
These guys are great'. Owner came out to give estimate, which they honored even though a couple of months had passed before work was done. We're able to remove all child- and animal-related stains from ivory carpet. Looked like new!
Description of Work: Cleaned carpet in bedrooms and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Pro Clean Carpet Cleaning, LLC
Thank you for your business.
Mary Grace S.
04/2014
4.0
carpet cleaners, upholstery cleaning
+ 0 more
Most of what they did doesn't look any better and one of the chairs actually looks dirtier then before they "cleaned" it. Update: After I wrote this review, the company contacted me and came back out to my home. They re-cleaned the upholstery and did a nice job this time. I will use them again.
Description of Work: They cleaned my upholstered chairs and hallway carpet.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Pro Clean Carpet Cleaning, LLC
Thank you for the opportunity to correct issue and satisfy you.
Dennis L.
04/2014
3.0
carpet cleaners
+ -1 more
They were professional and prompt but unable to get out the stain we had hoped they could. They tried. Have nothing bad to say about them and maybe nobody could get the stain out. Don't know.
Description of Work: Clean carpet - They were professional and prompt but unable to get out the stain we had hoped they could. They tried. Have nothing bad to say about them and maybe nobody could get the stain out. Don't know.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$90
Kimberly K.
04/2014
5.0
carpet cleaners, house cleaning
+ 0 more
The technician was very professional. He was prompt and fast.
Description of Work: The carpet was restretched in the master bedroom and the carpet was cleaned for the living room, dining room, stairs, master bedroom and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$281
Wanda J. G.
10/2013
4.0
carpet cleaners
+ -1 more
They got out most of the stains, moved the furniture and were on time and very professional. This review is for Matt's /DC cleaning.
Description of Work: I used Matt's Home Improvements /Dc Cleaning via your Angie's list Big deal.I do not know where you got the other name. I was very pleased with the service. However, I did write a review after the service in October of 2012.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$250
Response from Pro Clean Carpet Cleaning, LLC
Please note that this review is NOT for Pro Clean Carpet Service. Please make adjustments accordingly and remove from our reviews.
Mary G.
10/2013
5.0
carpet cleaners
+ -1 more
It went very smoothly. They arrived on time and did a quick and thorough job.
Description of Work: Clean carpeting in the first and second floor bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Pro Clean Carpet Cleaning, LLC
Thank You.
Sean B.
10/2013
5.0
carpet cleaners, carpet installation, air duct cleaning
+ 1 more
We just moved into our home and our furniture hadn't arrived yet so a perfect time to repair the carpet badly in need of a good stretch and a cleaning as well as doing the air ducts. These guys were great! I have used the big companies before for carpet cleaning and almost did again but Ron and his staff showed up on time and did a great job. My wife and I have twin 2yr olds who were due for naps when they arrived. They were kind enough to work around their rooms, to include shuffling kids between rooms, quietly of course, to enable the naps and cleaning to happen simultaneously. The price was cheaper than I anticipated for all three services. I highly recommend them for your house hold maintenance needs. Ron even took care of our dryer vent at no charge. I have no doubt that I save several hundred dollars vice "peace mealing" the services from other providers.
Description of Work: Stretched Carpet, cleaned entire house, and all air ducts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Pro Clean Carpet Cleaning, LLC
Thank you!
holly M.
10/2013
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Please see the description above. This company delivered service well above and beyond my expectations, with the best prices in the area (literally more than 30% less than the competition)! In addition they were prompt and kept me informed of their exact arrival times both for the pick up and delivery. I strongly recommend them. The rug was cleaned well, unfortunately with a couple of small stains that could not be removed but this would have been the case regardless of which company cleaned it. I was blown away, however, by their moving, disassembling the furniture, taping the two pieces of the new rug pad together, placing the rug pad, and the rug carefully and perfectly (at no extra charge), and reassembling and replacing the furniture.
Description of Work: They picked up a room size Aubusson rug from my home, cleaned it and delivered the rug. At no additional charge they disassembled the king size bed in the room to install the padding for the rug, carefully laid down the rug, took the time to position everything perfectly and reassembled and placed the furniture. The level of service of this company so exceeded my expectations that I was astonished! In addition they were more than a third less expensive than their large competitor!!!
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Pro Clean Carpet Cleaning, LLC
Thank you!
Dinah H.
08/2013
5.0
carpet cleaners
+ -1 more
Excellent service. Polite workers. Called and asked if they could come early. Very courteous. Done in about 45 minutes.
Description of Work: Cleaned carpet in 3 rooms. Moved furniture and replaced it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116
Maria S.
06/2013
1.0
carpet cleaners
+ -1 more
. I feel totally douped!! When I called the company they were responsive and got me scheduled as soon as I was free. When I hire a contractor for a service it is because I have a problem that I need help with. I told the person I spoke with on the phone that I am an Angies's List member, I have a coupon , I have pets and I need my carpets cleaned in that order . She ask me if I wanted the pet enzyme, I said yes and she quoted me a price. She told me I would need to show my coupon to the techs when they arrived to use it. The techs called ahead, arrived on time and I handed them the coupon as I had been instructed to. The problems began at this moment. The tech that was clearly in charge was very nice and professional. However he came up with a totally different figure. I tried to understand where her got his numbers but it just did not make sense so I called the company and spoke to Ann who got it straighten out.. I do not believe they were here an hour when the lead tech tells me they were finish. That is when I knew I had been had! Yes the carpet smelled different but the 4 inched circle spot of dog vomit that I had showed them when they arrived was still yellow on my dark blue carpet. This was a 6 day old stain. The other stains were still present. I knew my carpet would not look like the day it was installed but this was totally a clear rip off carpet cleaning job. I ask them about the stains that I had pointed out to them when they first arrived and they said there was nothing they could do about them. I ask them what did they do. The carpet was wet but I saw absolutely no improvement in the appearance of my carpets. The quality of is work was worst than poor. I will not hire them again. I am so disappointed! This was the only day I had to get this done before my out of town guest arrive for a visit. I gave them an over all F because what I hired them to do was not done.
Description of Work: The 2 techs were supposed to clean carpets in my living room, dining room and 12 carpeted stairs. They applied a pet enzyme in LR & DR
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$137.7
Response from Pro Clean Carpet Cleaning, LLC
Estimates or Quotes over the phone are approximates as we cannot confirm actual size and condition of the carpet as stated by the customer. We accept the information given as true but we need to confirm and verify when we arrive at the job site. It is not uncommon for our customers to not know sizes of rooms and the current condition of their carpets. The price quoted/estimated to the “Member” was based on the information given to us by the “Member” which end up to be inaccurate, which led to the higher price of $15.00 than quoted over the phone. Despite this inaccurateness, we adjusted the price for the “Member” to what was quoted over the phone. A job this size with average soil should take about 45 minutes. Our technician spent over an hour on the job as there were numerous spots and stains. As we always explain to our customers, anything that comes from the body –Human or Animal (urine, vomit, feces) could alter the dye site (color) of the carpet, and would be more prominent on dark colored carpet, which is the case here with the “Member”. The “Member” acknowledged and said she understands. “Member” also said she used/applied various chemicals to existing spots and stains. Our technician explained that these chemicals can alter dye sites and may be lighten or have a bleached out effect after cleaning. The “Member” again acknowledged and said she understood. The “Member” was also told that some of the stains will not come out but were told to clean and proceed anyway. When the technicians were finished, “The Member” thanked them and stated they were happy. When carpets are allowed to soil to the point that spots and stains cannot be cleaned out with our powerful truck mounts and professional grade detergents, we should not be blamed, especially when failed attempts by the “Member” were made to try to clean it out, only worsens the situation. Maintenance cleaning is our best advice: Carpets should be cleaned on a more regular basis and not to allow soiling and staining to set to the point that they cannot be cleaned to a nearly original look. By the way, leaving vomit on a dark blue carpet for 6 days is too long not to expect damage to occur. Food coloring, medication, stomach acids can wreak havoc on carpet fibers, if not cleaned up immediately. Unfortunately, some carpets do not look a lot better after cleaning due to the quality grade of the carpet, durability, age of the carpet, wear and excessive staining and; however, after rinsing, applying detergent and using 200 plus degrees hot water through the carpet, it is cleaned and sanitized. We are not sure why the “Member” did not contact us just like the “Member” contacted us before. We could have educated the “Member “ further regarding the “Member’s” existing carpet conditions and may have cleaned those areas a second time and to show that there is permanent damage(staining) that cleaning would not correct. We do realize that for some, the expectation should be met no matter what, despite what chemistry and education can explain; such as vomit contains acids such as hydrochloric acid, potassium chloride and sodium chloride which lightens and or bleaches out colors on fibers. No amount of cleaning will bring back the original color of the fibers. We do appreciate all the work we receive; however, after we explain all problems with carpet and are acknowledged by the “Member” verbally and through signed disclaimer on the invoice noting that we are not responsible for existing defects or wear, whether visible or hidden, or unpredictable results beyond our control, which is the case here, we do not want to work for this “Member” again. We are very disappointed, we spent time explaining our service, helping and dealing with the issues we encountered on the “Member’s” carpet conditions and doing the best service we can, only to be insulted and slandered in writing. This “Member” receives an “F” in our book and the carpet cleaning industry.
Cindy N.
05/2013
5.0
upholstery cleaning
+ -1 more
It went very well: I will call them to clean my drapes in the fall.
Description of Work: They cleaned trailer upholstery
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Penny S.
05/2013
5.0
carpet cleaners
+ -1 more
They were prompt and performed the cleaning in a professional manner for the price quoted on the phone. We were happy with the results and would use them again.
Description of Work: Cleaned carpets in dining room, family room, den, stairs and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$186
Karen M.
04/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I couldn't have been happier. The guys were professional and attentive to everything from the stains to being careful with the hose and the trim. I was very impressed with their work and would definately use the company in the furture.
Description of Work: cleaned carpets in entire house and one chair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$620
Ken B.
04/2013
5.0
carpet cleaners
+ -1 more
I called Pro-Clean out to look at the carpet in a rental house that we have, as they cleaned the same carpet a few years ago, and we were happy with their services. Ron, the owner came over and looked at what the job entailed. He was frank with me and told me that he didn't know if they could save the carpet because it was so bad - dirty and matted down, with multiple spill stains. I decided to take a chance, and I am glad that I did. The 2 guys that came out put what I thought was extra effort into cleaning the bad areas, and the carpet turned out looking better than I thought it would. I highly recommend Pro-Clean, and will certainly call them again.
Description of Work: Some carpet stretching. Pre treat and deep clean carpets on the 2nd and 3rd floors, of a rental unit. Also cleaned an area rug.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
House Cleaning,
Oriental Rug Cleaning,
Air Duct Cleaning,
Cabinet Making,
Water & Smoke Damage,
Ceramic Tile
FAQ
Pro Clean Carpet Cleaning, LLC is currently rated 4.8 overall out of 5.
Pro Clean Carpet Cleaning, LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Pro Clean Carpet Cleaning, LLC offers free project estimates.
No, Pro Clean Carpet Cleaning, LLC does not offer eco-friendly accreditations.
No, Pro Clean Carpet Cleaning, LLC does not offer a senior discount.
No, Pro Clean Carpet Cleaning, LLC does not offer emergency services.
No, Pro Clean Carpet Cleaning, LLC does not offer warranties.
Pro Clean Carpet Cleaning, LLC offers the following services: Steam Carpet & Upholstery Cleaning, Tile Cleaning, All Carpet Repairs & Re-Stretches, Drapery Cleaning, Oriental Rug Cleaning, Dehumidifiers & Emergency Water Removal