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KAREN'S KLEENERS

3.0(
2
)

House Cleaning

About us

SERVICES WEST SIDE OF TOWN. AL DISCOUNT OF $1/HR.

Business highlights

41 years of trusted experience

Services we offer

FULL SERVICE HOUSECLEANING. COMMERCIAL CLEANING ALSO.

Services we don't offer

NO CARPET OR WALLS.

Reviews

3.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
50%
1
0%
Rating CategoryRating out of 5
quality
4.0
value
4.5
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Write a review
Showing 1-2 of 2 reviews
SUSAN P.
11/2002
2.0
house cleaning
  + -1 more
KAREN DID NOT RETURN INITIAL PHONE CALLS, CLAIMING HER ANSWERING MACHINE WAS BROKEN. I EXPLAINED THE SITUATION (SURPRISE PRESENT TO ELDERLY MOTHER) 2X, BUT SHE STILL CALLED MY MOTHERS HOME TO CONFIRM HER VISIT, NEARLY RUINING THE SURPRISE. THE PERSON WHO CLEANED WAS NOT INFORMED OF THE SITUATION AND ATTEMPTED TO GET PAYMENT FROM MY MOTHER. (PAYMENT ARRANGEMENTS WERE DISCUSSED 2X WITH KAREN). SHE CALLED FOR MY MOTHERS ADDRESS AGAIN AFTER I HAD GIVEN IT TO HER. PERSON CLEANING WAS 2 HOURS LATE WITH NO EXPLANATION OR APOLOGIES. SOMETHING IS NOT QUITE RIGHT HERE. THIS WAS NOT THAT DIFFICULT!
Description of Work: MY FAMILY PURCHASED THIS CLEANING SERVICE FOR MY ELDERLY MOTHER, WITH THE HOPES OF CONTINUING THE SERVICE ON A REGULAR BASIS.
Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$30
Response from KAREN'S KLEENERS
WHEN SHE CALLED ME TO FIND OUT ABOUT A SURPRISE GIFT FOR HER MOTHER, I TOLD HER $15 AN HOUR A PERSON. I WOULD TRY TO HAVE TWO PEOPLE THERE BUT SOMETIMES THE WAY WORK IS JUST ONE WOULD SHOW. $15 FOR ONE, $30 FOR TWO AN HOUR. I HAVE SENT HER A BILL FOR $45 (THREE HOURS FOR ONE GIRL) PLUS TAXES, $3.15. I DID NOT GET A CHECK SO I SENT HER ANOTHER INVOICE. I RECEIVED $24.07. THE CUSTOMER WAS MAD THAT WE CALLED HER MOTHER TO SET UP DAY AND TIME. WE HAD CALLED HER TWO DAYS BEFORE WE CAME TO MAKE SURE SOMEONE WOULD BE HOME TO LET US IN.
Nick R.
03/2001
4.0
house cleaning
  + -1 more
KAREN IS A PLEASANT AND WILLING PERSON
Description of Work: HOUSE CLEANING
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    PO BOX 33057, North Royalton, OH 44133

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    House Cleaning

    FAQ

    KAREN'S KLEENERS is currently rated 3 overall out of 5.
    No, KAREN'S KLEENERS does not offer free project estimates.
    No, KAREN'S KLEENERS does not offer eco-friendly accreditations.
    No, KAREN'S KLEENERS does not offer a senior discount.
    No, KAREN'S KLEENERS does not offer emergency services.
    No, KAREN'S KLEENERS does not offer warranties.
    KAREN'S KLEENERS offers the following services: FULL SERVICE HOUSECLEANING. COMMERCIAL CLEANING ALSO.
    NO CARPET OR WALLS.

    Contact information

    PO BOX 33057, North Royalton, OH 44133