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DECKCREATOR

3.0(
2
)

Decks and Porches, Outdoor Kitchens, Landscaping - Lighting,

... +8 more

About us

DeckCreator works with people who want to take their backyard and turn it into beautiful and unique outdoor entertaining area for their special occasions with friends and family. DeckCreator specializes in building decks, gazebos, arbors, pergolas, and pavilions. Our showroom can show you everything from decks to roof structures, allowing you to truly touch and see the product before making a decision. Our color 3-D design software allows you to see exactly how your design would transform your backyard. Whether you have too much sun, a sloped back yard, want to eat outside without bugs, or to sit outside under a covered deck when it is raining, DeckCreator can create a solution for you. When the jobs done, our commitment to you doesn't end, bringing you a full line of high quality grills, patio furniture and accessories to compliment your new outdoor living area. DeckCreator will gladly answer any questions that you may have from the start of designing through furnishing your new deck, to ensure your project meets your expectations.

Business highlights

24 years of trusted experience

Services we offer

DECKS, GAZEBOS, PERGOLAS,PATIOS, HOME REMODELING, BASEMENT FINISHING & HOME IMPROVEMENTS. Email: info@deckcreator.com

Services we don't offer

n/a

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check
MasterCard
Visa

Reviews

3.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Write a review
Showing 1-2 of 2 reviews
Carmen C.
03/2017
5.0
decks, landscaping, hardscaping, outdoor lighting, outdoor kitchens
  + 3 more
Owner, Fred Haun, and his crew were great to work with. Fred, and his team, worked along side other contractors to make certain the job was done to his, and our, satisfaction. We cannot be any happier with the outcome of our project. It was finished on time, and pricing was always discussed and honest up front. No surprises. The craftsmanship is A1. I have worked with many contractors in the past, and have fired some, and I could honestly say that Deckcreator is a wonderful company to work with.
Description of Work: Deckcreator was the General Contractor and craftsman on what I would consider a major backyard overhaul. The work entailed a deck tear out replaced with new composite decking, railings, lighting and two staircases. The deck leads to a natural brick patio outlined in blue stone, and surrounded by natural stone finished knee walls. There is also a beautiful koi pond installed to the side of the patio and deck area. In the backyard there is a fire pit. All of this leads to a 500 SQ FT open air pavilion with a full sized natural stone fireplace and authentic pizza oven, along with a grilling/searing station area and outdoor refrigerators. The ceiling of the pavilion is finished in cedar. Lastly, the whole yard was fully landscaped with all new trees and different types of perennials and landscape lighting.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PHIL & ANGELA S.
08/2005
1.0
decks
  + -1 more
MY WIFE AND I HAVE OWNED 3 HOMES IN THE PAST 14 YEARS AND HAVE DEALT WITH MANY CONTRACTORS TO PERFORM VARIOUS TYPES OF WORK FOR US, BUT WE HAVE NEVER BEEN MORE DISSATISFIED AND DISAPPOINTED WITH THE WORK PERFOMED BY DECK CREATOR. THE TREX DECKING THAT THEY INSTALLED DID NOT MATCH IN COLOR. THIS WAS DISCOVERED AFTER THE DECK WAS 75% FINISHED(STILL NOT FINISHED). FRED HAD ORDERED THE DECKING WITHOUT PAYING ATTENTION TO THE LOT CODE WHICH GAVE US DIFFERENT COLORED DECK BOARDS. HE WAS NOTIFIED BY HIS CREW, HOWEVER THE MIS-MATCHED BOARDS WERE INSTALLED REGARDLESS(WE FOUND THIS OUT AFTER IT HAD BEEN INSTALLED). ALSO, AFTER THE COLOR PROBLEM WAS DISCOVERED WE NOTICED THAT THE 2ND LEVEL WAS NOT SQUARE WITH THE LOWER LEVEL( FRED WAS AWARE OF THIS AS WELL BUT DIDN'T TELL US). HERE ARE A FEW OTHER ISSUES: CROOKED NAILING AND SCREWING OF DECK BOARDS, WIDE GAPS IN STAIR RISERS, POOR FINISH WORK, THEY LEFT WORK-SITE DEBRIS IN PILES( WE HAD TO REMOVE) AND HE NEVER RETURNED OUR NUMEROUS PHONE CALLS.
Description of Work: CONTRACTED FRED HAUN, OWNER OF DECK CREATOR TO INSTALL A ''TREX'' DECK WITH VINYL RAILING. OLD DECK WAS REMOVED EXCEPT FOR FOUNDATION. TREX DECKING WAS INSTALLED ON OLD FOUNDATION AND A NEW 2ND LEVEL DECK WAS ADDED TO A NEW POOL INSTALLATION.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$18,000
Response from DECKCREATOR
We understand there were some issues with this deck. First of all, the pool was not square. We had a way to make the deck as square as possible, but the homeowner would not allow us to fix it. We presented several solutions to try and make it right, but the homeowner never would respond or return our calls. Decking is made in different lots, just like siding and shingles. There is no guarantee that there is going to be 100% match. We do our best to match up the colors and make the end result look good. We had about 70% of the work done when we had to stop. We can't work in someone's yard without permission to go forward. They never gave Deckcreator a chance to correct the issues-we would have done it. We were trying to work it out, but their lack of response made it impossible. We even had our company attorney try to assist us by writing letters to them-again no response. Regarding the clean up-we DO clean up after our jobs are done-this one was never finished, so how could we clean up? We feel it is very unfair to have this extremely negative appraisal of our work on Angie's List website. These people are only one in the HUNDREDS that we have worked with. We can show you handwritten evaluations from our surverys that have outstanding comments regarding our workmanship. We invite people to come into our professional showroom to see samples of our work and read the comments from actual people that have worked with us, been extremely satisfied, and hightly recommend us. Please do not let this 1 negative person keep you from visiting our showroom to see our work. We have a quality operation and we do good work.

    Contact information

    12235 York Rd, North Royalton, OH 44133

    http://www.deckcreator.com

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Decks and Porches,
    Outdoor Kitchens,
    Landscaping - Lighting,
    Pavers and Hardscaping,
    Landscaping,
    Fireplaces,
    Deck Maintenance,
    General Remodeling,
    Lighting,
    Fencing,
    Unfinished Carpentry

    FAQ

    DECKCREATOR is currently rated 3 overall out of 5.
    DECKCREATOR accepts the following forms of payment: Check,MasterCard,Visa
    Yes, DECKCREATOR offers free project estimates.
    No, DECKCREATOR does not offer eco-friendly accreditations.
    No, DECKCREATOR does not offer a senior discount.
    No, DECKCREATOR does not offer emergency services.
    Yes, DECKCREATOR offers warranties.
    DECKCREATOR offers the following services: DECKS, GAZEBOS, PERGOLAS,PATIOS, HOME REMODELING, BASEMENT FINISHING & HOME IMPROVEMENTS. Email: info@deckcreator.com
    n/a

    Contact information

    12235 York Rd, North Royalton, OH 44133

    http://www.deckcreator.com