Estimate was 1 day's work that should have totaled around $750. Individual was here three days with double the cost. I never received any update from Tom indicating pricing would change so drastically. I gave no thought to the multiple smoke breaks and lack of full days' work until the final bill arrived. The scope of work did not deserve this high pricing, especially when I had already paid for all fan ductwork to be run and provided my own fans! And the cable lines were run the first day leaving only the outlets. I cannot fathom how this exploded into a $1k+ job, and unfortunately no one will respond to my requests to have it explained to me. I have contacted the owner numerous times to walk me through the final costs and do not get any response. Tom was extremely responsive the first time I used him, and I even was the one who gave the rave reviews in March of this year! I will not be using him again. I am extremely disappointed by the incredible lack of professionalism after being so pleased with the first job. I would not recommend him to anyone. My realtor was the one who gave me his name, and I will be letting her know to not hand out his card going forward.
Description of Work: Company installed three cable outlets, two electrical outlets and two customer-provided bath fans (no ductwork)
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
2.0
$1,500
betsy L.
03/2009
5.0
electrician
+ -1 more
Excellent work, excellent response time, and very easy to work with.
Description of Work: Tom had come out before to give various estimates on electrical projects for our older home, but the priority came when I sold our gas dryer before even having the new outlet put in for our new electric one! He gave me a quick estimate over email and sent someone out promptly the next morning. Not only did I enjoy going through our bigger projects with Tom directly, but his colleagues are fantastic and were quick and courteous. I am definitely looking forward to working with them in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
RICK B.
01/1998
1.0
electrician
+ -1 more
NEVER SHOWED UP TO GIVE ESTIMATE, CALLED PROVIDER TO FIND OUT WHY AND CALLS WERE NOT RETURNED. PROVIDER FINALLY CALLED AND HAD A LEGITIMATE REASON (DEATH IN FAMILY), BUT MEMBER THOUGHT HE COULD HAVE AT LEAST CALLED TO SAY HE WOULD MISS APPOINTMENT.
Rating Category
Rating out of 5
Barbara H.
01/1998
5.0
electrician
+ -1 more
THEY PUT IN A NEW CEILING FAN, SOME ELECTRICAL OUTLETS, AND DID WORK ON THE PANEL BOX. THEY RESPONDED PROMPTLY AND DID A GOOD JOB.
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Service Categories
Electrical
FAQ
ALL CITY ELECTRIC is currently rated 4.3 overall out of 5.
ALL CITY ELECTRIC accepts the following forms of payment: Check
No, ALL CITY ELECTRIC does not offer free project estimates.
No, ALL CITY ELECTRIC does not offer eco-friendly accreditations.
No, ALL CITY ELECTRIC does not offer a senior discount.
No, ALL CITY ELECTRIC does not offer emergency services.
No, ALL CITY ELECTRIC does not offer warranties.
ALL CITY ELECTRIC offers the following services: DOES ALL ELECTRICAL REPAIRS. HOURS: 7-4 M-SAT. CASH ,MO. EIGHTEEN EMPLOYEES. DOES EMERGENCY SERVICES.