Advance Masonry & Full Chimney Service Inc

Tony was a pleasure to meet and you could tell he takes pride in his work and business. The work was top quality and fabricated onsite to ensure a custom fit.

'A complete waste of my time. Left a message on at least 3 occasions last month days apart with my information and contact info to a voicemail message requesting me to "Please be patient, I'll get back with you." When in 5 weeks or 5 months next summer? Obviously has more that enough business to be able to turn away good money. Don't even bother calling this number just look elsewhere to someone with enough business savvy to answer a phone or hire someone to do it for them. I hope it works out for you. I've already scheduled services from a Professional who answered the phone the first time I called. Imagine that.

My front steps have sandstone steps with bricks supporting them. The mortar was coming out from between the bricks and a couple of the bricks had come loose. Also the walkway at the bottom of the steps had sunk down. I had used Advanced Masonry before to do a chimney repair and I was very happy with the work, so I called them. Tony returned my call and came out and looked at the steps. He gave me what I thought was a reasonable estimate to repair the steps and replace two cement walkway sections and I agreed. The workers came at the stated time and performed the work. I'm not a mason, but it looked like a good job to me. I am pleased with the work done. I would use this company again, if needed.

Over the last four weeks I have called this provider and left 4 messages to get an estimate for some work. He has not returned a single phone call. It's sort of funny because the message on his answering machine asks you to be patient.

Advanced Masonary provided an estimate and advice for the work needed.After exceptance of the quote Tony notified me in advance when they would start work. I already left for work when Advance Masonary started the project and they were complete before I returned home. Tony from Advance Masonary called to let me no they were complete and that all went well. Due to the steep pitch of the roof and the location of the chimney the project was not as easy as it might sound. Advanced Masonary did a very good job, everything went as planned,thourgh clean up. I would use Advance Masonary again and would recommend the company to my friends!

I have no idea if this company is capable of providing the services that they advertise because the owner, Tony, stood me up on the estimate.They have a lot of feedback and the pricing seems reasonable based on other members experiences so even after reading a number of negative reviews about being unprofessional I called three times to get Tony on the phone once. We talked at length about exactly what I needed and he agreed stop by that afternoon to take a look at my chimney for an estimate. Because of the other feedback I specifically asked him to call me even if he got busy and wasn't able to make it, he gave me his word that he would. He "no call, no showed". I expect this type of behavior from 20 yr olds working their first job at a restaurant not a businessman. Three days gone by and I haven't heard a word from them even though I've called each day and left voicemails. This guy is a terrible businessman and does not respect his clients time. Based on my experience and similar reviews you're wasting your time calling him. There are plenty of other Masons eager for the business. I have no doubt that he will respond to my review with some lame contractor excuse about this being the busy season, lots of projects going on,blah blah blah.... If you don't have time to take on new business and post something that says so. ================================================================================================= UPDATE 4/30/14 Ordinarily I wouldn't dignify a response like this contractors with a reply however I find his dishonest posturing so repugnant that I really have no choice. Here's the bottom line: I called this contractor and he made an appointment to come over and give me an estimate... He never showed up. That's it, there were no maybes, he didn't say if he can get around to it, we had an appointment and he stood me up. The message hes referring to is the one right told him how unprofessional he was and that I was going to find another chimney company ( which I did on Angie's list was fantastic). So he didn't like the message? My chimney cleaning friend, I have a very simple solution to that.... It's an old cliché... Do onto others. You wouldn't want me wasting your time and jerking you around don't do it to Angie's list members or anyone for that matter.

As a result of unresponsiveness by contractor, it was too late in the season to have my masonry work performed by anyone. No return call was ever received.

When I first contacted the owner of Advance Masonry (Tony), he agreed to come out and take a look at it within the week. Since I work out of town and my wife works too, neither of us could be there; but when I got a text from him indicating that he'd been there I called him to discuss his conclusions. It took a couple days for him to call me back, but based upon his assessment I asked him to give me a quote and gave him my e-mail addres. When I got the quote, I saw that he was higher than an alternataive bid I had gotten; but the alternative vendor was very hesitant about doing the job because the porch is about 3 ft above grade on a brick platform and he had concerns about what could be involved in the underground portion of the plafform. His fear was that it would become far more expensive than the estimate provided if there were below grade issues. Since Tony gave no indication of having fears of such a problem we decided to go with Advance Masonry. I called Tony and asked him to come out to review the particulars with me in person, which he subsequently did. I told him that we'd decided to give the job to him and then asked about when he could start the work. He told me about some other major project he was working on up closer to his base of operation and indicated that coming down to Medina for such a small project would be an inconvenience, which i could appreciate. My main desire was to get the work done before Winter weather set in since I knew that would be problematic. After that it became a waiting process. I would periodically call Tony and leave messages asking for an estimated start date. He was never there, and I always had to leave voice messages with the hope that he would eventually get back to me. This would sometimes take 2 or 3 tries before I finally got a response, and it was always the same - some other problem with the major project would hold things up further. Nevetheless, we hung in for the duration and eventually Tony indicated that he would definitely be able to start this project in the coming week and we made plans accordingly - including my taking off work so that I could be there to keep an eye on how things went the first day. When the Advanced Masonry crew showed up on the agreed upon Monday date, it consisted of two men - neither of them being Tony. (He never came to the job site for the whole 4 day period. All communication with him was via cell phone between him and his crew and in a couple cases with me.) Both appeared to be competent, hard working type individuals, and this definitely proved to be the case. After they demo'd the existing concrete porch slab, they discovered that as feared by the other vendor the below grade poured concrete foundation of the porch was severly buckled, so after consluting with Tony and me it was agreed that they should cut out the existing foundation and rebuild it with cement block.. The cause of the original failure was identified to be the lack of adequate support at the middle of the slab, so they planned to add a cement block column beneath the porch's middle. They had to take a day off to get the additional equipment needed, and on the day they did this work I was out of town; but when I came back on the day following it's completion I could see the extent of the work done and that it was of excellent quality. On that fourth day they poured the porch slab itself and did the associated brickwork for the platform of the slab. This too was well done. Finally on the fifth day, they came back for a brief period to put down a sealer, and revised the brickwork for the step up to the porch so that it would be shorter and more consistent with typical porch approaches. They also picked up all their materials - leaving everything in spick and span condition. Up until this point, nothing had been said about exactly how much more it was going to cost as a result of the extra work done in conjunction with below grade foundation issues, so I spoke to Tony when his workers arrived and he gave the the "final" cost, which ended up being ~ 2 X the original quote. All things considered though, I did not feel that this was excessive and agreed to pay the full amount without objection. To date (3 months later) we've had no issues with the revised porch and associated step. All in all I was pleased with the work done. They delays encountered in getting things moving, and in trying to communicate with Tony were at times aggravating, but taking into account the final result of his crew's work, I would nevertheless be willing to reuse their servies if another need for masonry modifications was needed on our home,

Working with Tony was an absolutely excellent experience. The crew did an excellent job and I couldn't be happier with the work they did. I had a pretty loose deadline in that I needed the chimney replaced before winter. When the job was eventually scheduled, the crew came when promised and on time. Better yet, they only needed 3 days to complete a pretty major project. I will recommend this company to anyone who needs the services they provide. One additional note, I am a consumer that asks A LOT of questions, sometimes multiple times. Tony was patient and answered all my questions. These guys know what they are doing!

Advanced Masonry replaced our fireplace chimney above the roofline and the deteriorated bricks in front of our garage. All the work was performed efficiently and we are very pleased with the results.

I received several quotes to replace our chimney, which is about 7 courses of brick above the roofline. This was the most detailed quote that I received, which was really nice. Our house is from the 1800's, the the steep pitch makes such work challenging. This quote was about $300 higher than other quotes I received, so I (somewhat reluctantly) went with another mason.

We had a chimney sweep look at our chimney, he told us the chimney was beyond repair and should be replaced as it posed a significant danger to our property. We called Advanced to have them quote a complete tear down and replacement. Tony showed up Saturday morning exactly when he said he would, even though he was leaving later that day to begin his vacation. Tony inspected the fireplace inside and out and gave us the best news, our chimney did not need to be replaced, simply tuck pointed, sealed, and it needed a new cap. Tony's men arrived and completed the work in one day, when I arrived home there was no sign of their being there at all. Can't say enough about these guys, they were great. We went from a $15,000 bill to a $1,600 bill.

Our chimeny was in poor shape with cracks, crubmling bricks, and water leaking into the chimney, plus it was not built correctly 35 years ago and could have caused a fire. In addition there were areas of my front porch where the brick and morter were crumbling and cracking. The front steps were also loose and mortor and bricks needed to be reset. Advanced Masonary rebuilt the chiimney from the ground up to meet city code and safety regulations. They matched the old brick style so it matches the house. They also incorrporated new designs so the water would drain properly and not cause the problem it cause before. The repair on the porch and the chimney look great and the price was resonable. Advanced Masonary completed the job in the time frame I requested, showed up on time and days they said they would, were friendly in responding and answering our questions. The workers were friendly, professional, answered our questions and they left the year clean. !This was a very good company to work with!

Tony responded quickly to my inquiry via Angie's list. He came out shortly after that and gave us an estimate for removing and replacing our cracked garage floor. Although rain and vacations interfered with scheduling the work, it was done within a month of our first meeting. Tony is an excellent communicator. His crew cleaned did a great job and cleaned up afterwards. We are very pleased with our experience.

Tony Pisco, owner, provided general updates as work progressed. If asked specific questions Tony would take the time to explain professionally. If the work crew was delayed or pulled to another job we were advised well in advance. The proposal/quote was prepared clearly describing the work to be done. We requested some additional work and Tony prepared another proposal describing the additional work. I am 62 years old and I have dealt with many contractors. Advance Masonry & Full Chimney Service is the most courteous and professional contractor that I have ever worked with.

I called on 5/2/13 and asked Tony Pisco (the owner) for an estimate. He came out on 5/6/13 estimated the job and gave me a call to tell me in detail the repairs he thought were needed. He then emailed a written estimate to me. I thought the estimate was high, but after some research and a competitive estimate I decided it was in line. The competitive estimate was lower, but I didn't feel that it addressed all the things that needed to be done. I then called Tony on 05/15/13 and asked him to perform the repairs. He performed the repairs on 5/21/13. I looked at the repairs, and although I am not a mason, it really looked good to me. I was very satisfied. Tony is a highly experienced and skilled mason. I was happy with the entire process - the speedy and thorough estimate - the quick responses and the speedy high quality repair.

The estimate we got was complete and itemized. The work came in on budget. The men were super wonderful. The work they did was complete, correct, neat and completed in one day. We couldn't be happier with this company and the work they did for us. We would recommend Advanced Masonry to anybody who needs this kind of work.

I had called up and talked to Anthony multiple times. It took him awhile to respond. He kept giving me excuses regarding he was very busy and thank you for your patience. Mind you we just wanted an estimate for our chimney repairs. We had contacted him well over a month ago and to this date still have no received an estimate as he promised I would via email. I talked to Anthony and he said I would have it 3 weeks ago, well still nothing. I would not recommend using this company for lack of faith in getting an estimate and who knows if they would ever come out to do the work. My guess is unlikely. Did not get the work done with no estimate and we will be going elsewhere. Thank you!

The men came as scheduled and took the old chimney apart, removed all the debris, and rebuilt the new chimney. They were able to find brick that matched my home. We are very pleased with the professional work that was done. They beveled the top which gives it a nice look. Anthony said if my old chimney would have been built that way it wouldn't have fallen apart. I would use them again.

Outstanding tuck pointing work and chimney brick replacement where needed. Anthony also installed a stainless steel chimney cap. Our chimney developed a small leak and Anthony's workers fixed the chimney and their cleanup was excellent!

Came out and gave me a quote, which was very reasonable, said could deliver the work next day. Prompt, professional, cleaned up, and work looks fantastic. 5 Stars in my book - really impressed and referred him to a neighbor down the street who is going to use him as well in the spring on their chimney.

Excellent service and work. Job completed in less than 1 full day. Even completed other brick repair beyond written estimate. Work site area completely cleaned and all debris removed.

Everything went as planned and explained to me. The work actually came out better than I thought that it would. The foundation work came out very good, but I'll wait till next spring to see how it makes it through the winter. I think that Tony and his workers did a very good job and I would recommend them.

I was very satisfied with the work done by this company.Tony came out and gave me an estimate within 2 days of my call and started the job within one week. I was impressed with the quality of work, neatness and cleanup of his 2-man crew. They were professional and hard working. Tony did a good job of matching the brick and stopped several times over the 2-day period to make sure the work was being done to his satisfaction. He even had them re-do mortar that had already been applied in order to get a better match with the old. I also feel the price was reasonable.

Very satisfactory..Tony did a good job matching up the colors of the existing bricks so its hard to notice the repair unless you're looking for it...the crew worked all one day and part of the next and never even stopped for lunch or any breaks!!! great result ...Tony also removed some old mortar from around my basement windows and downspout at no charge...he also did a small foundation repair again with the bricks and mortar color matching...!!