Climate-Tech Inc

ALL OF THE MEN INVOLVED (JOHN, THE OWNER, ERIC AND CARL, THE INSTALLERS) WERE POLITE EFFICIENT AND KNOWLEDGEABLE ABOUT THE PRODUCTS AND INSTALLATION, PARTICULARLY JOHN, THE OWNER. WHAT I LIKED THE BEST WAS JOHN'S KNOWLEDGE AND THOROUGHNESS OF THE PRODUCTS AND THE INSTALLATION. IN ADDITION I REALLY LIKED THE FACT THAT JOHN WAS ON SITE MOST OF THE TIME THE WORK WAS BEING DONE AND INSPECTED AND LEFT WHEN THE JOB WAS DONE AND ALL LEFT AT THE SAME TIME.

JOSHUA ARRIVED PROMPTLY AND WAS VERY NICE, POLITE AND PROFESSIONAL. SINCE HOUSE HAS TWO ZONES THERE WERE TWO FURNACES AND TWO A/C UNITS TO INSPECT AND CLEAN. FURNACE WAS A BRAND HE HAD NEVER WORKED ON BEFORE BUT HE SEEMED TO WORK HIS WAY THROUGH IT. JOSHUA DISCOVERED A FAULTY FURNACE PUMP WHICH HE RECOMMENED REPLACING (PART IS ON ORDER). I WAS VERY HAPPY WITH THE WORK AND WILL LIKELY USE CLIMATE-TECH AGAIN. I THOUGHT THEIR PRICE WAS A LITTLE HIGHER THAN WHAT I HAVE BEEN ACCUSTOMED TO IN THE PAST FROM OTHERS.

GREAT WORK. VERY PLEASED WITH THE EXPERIENCE SO FAR. OWNER MADE A GREAT IMPRESSION. GREAT COMMUNICATION.

VERY POSITIVE EXPERIENCE. I WAS SO IMPRESSED I PURCHASED THEIR EXTENDED SERVICE AGREEMENT.

VERY SATISFIED WITH THE WORK. THE REASON FOR THE C IN RESPONSIVENESS WAS BECAUSE THEIR ANSWERING SERVICE NEVER GOT MY MESSAGE TO THE COMPANY.

I HAVE HAD WORK DONE BY CLIMA-TECH FOR LAST SIX YEARS. THEY ARE FAIR AND RELIABLE. I HAVE NOT HAD ONE COMPAINT WITH ANY OF THE SERVICES THEY HAVE PERFORMED.

JOSH WAS ON-TIME AND THOROUGH. THE WHOLE EXPERIENCE WAS EXCELLENT. THEY WILL BE MY NEW HEATING/AC COMPANY.

TOOK THREE TRIES, BUT PERSISTED UNTIL THE PROBLEM WAS SOLVED. JOSH REMAINED PLEASANT, DESPITE HAVING TO COME ON CHRISTMAS.

THE $90.00 FEE TO DETERMINE THE PROBLEM SEEMED A BIT STEEP, CONSIDERING IT TOOK 10 MINUTES TO DETECT. ALL IN ALL THOUGH, I WOULD USE THEM AGAIN.

THEY WERE AWESOME, I AM USING THEM TO DO IN WORK IN MY HOME ALSO. VERY HONEST OWNER, GREAT FOLLOW UP.

JOSH WAS PROFESSIONAL, TIMELY. VERY COMFORTABLE HAVING HIM IN MY HOME. WILL USE THIS COMPANY FOR YEARS TO COME.

JASON WAS ON TIME, AND VERY PROFESSIONAL. ANSWERED ALL OUR QUESTIONS THOROUGHLY. WE HAVE FINALLY FOUND THE COMPANY TO TAKE CARE OF ALL OUR HEATING AND COOLING NEEDS. GREAT JOB ... GREAT COMPANY!!

THEY CALLED ME TO REMIND ME TO SCHEDULE MY ANNUAL SERVICE CONTRACT AND I AM SURE WE WILL RENEW IN THE SPRING.

THEY DID A VERY GOOD JOB. VERY FRIENDLY, KNOWLEDGEABLE, AND HELPFUL. THEY EVEN SQUEEZED ME IN THEIR SCHEDULE.

THIS COMPANY PROVIDED A GOOD PRICE FOR HIGH QUALITY EQUIPMENT AND WENT THE EXTRA MILE TO REPLACE OUR REFRIGERANT LINES. THEY WERE WELL MANNERED, POLITE AND ON TIME.

WITH THE AGREEMENT I WOULD GET A 10% DISCOUNT. THEY ALSO LET YOU KNOW WHEN IT'S TIME TO HAVE EITHER THE SPRING OR FALL CHECK UP. THE TECHNICIANS ARE VERY KNOWLEDGEABLE AND CAN ANSWER ALL YOUR QUESTIONS. THEY CALL AHEAD IF THEY WERE RUNNING LATE TOO.

RIGHT FROM THE START I THOUGHT CLIMATE TECH WAS A CUT ABOVE THE REST. STARTING WITH THE ESTIMATE, JOHN TOOK EXTRA CARE AS HE FIGURED A PLAN TO COVER ALL MY HEATING AND COOLING NEEDS. THE INSTALLERS, CARL AND ERIC, WERE ON TIME, PROFESSIONAL AND PUT IN A FULL DAYS WORK ALL THREE DAYS. THEY EVEN CLEANED UP ALL THE TRASH AFTER THEY WERE DONE. THE WORK DONE WAS A GOOD VALUE FOR THE PRICE.

KIM KAK WAS ON TIME, VERY POLITE, PUT COVERS OVER HIS SHOES WHEN HE CAME INTO THE HOUSE. EXPLAINED WHAT HE WAS DOING and WHY. TREATED ME, A FEMALE, WITH RESPECT AND CONFIDENCE THAT I UNDERSTOOD WHAT HE WAS EXPLAINING, WHICH I DID. THIS IS NOT THE NORM IN SOME OF MY EXPERIENCES. I APPRECIATED THAT. WORK DONE ON MAY 12, 2004.

CLIMATE TECH CAME OUT FAIRLY SOON AFTER MY INITIAL CALL. CLEANED THE FURNACE AND REPAIRED A PART THAT WAS WEARING OUT. THE FURNACE HAD NOT BEEN CLEANED FOR AT LEAST 10 YEARS.

HE ALSO NOTED THAT THE SUPPLY AIR TRUNK FROM THE FURNACE WAS OVERSIZED. EXPLAINED HOW THIS AFFECTS PERFORMANCE. JOHN HAS AN EXTREMELY SHARP EYE FOR DETAIL AND WILL DO WHATEVER IT TAKES TO HELP HIS CUSTOMERS. CAREFUL, OBSERVANT, AND THOROUGH. WE ARE VERY GRATEFUL FOR HIS HELPFUL TECHNICAL ADVICE. HAD WE SELECTED HIS COMPANY, WE WOULD HAVE DONE SO WITH FULL CONFIDENCE THAT THE JOB WOULD BE EXPERTLY DONE. HE EVEN FOUND A ROOM A/C THAT WOULD FIT OUR METAL CASEMENT WINDOWS AND OFFERED TO RENT IT TO US EVEN IF WE DIDN'T SELECT HIS BID (OR FREE WITH HIS BID)! WE'VE NEVER EXPERIENCED THIS DEGREE OF CUSTOMER SERVICE FROM ANY COMPANY BEFORE. THE QUOTE WAS REASONABLE BUT OUT OF OUR PARTICULAR PRICE RANGE. DEALING WITH CLIMATE-TECH WAS AN EXTREMELY POSITIVE EXPERIENCE IN EVERY WAY. THIS COMPANY NOT ONLY GOES THE EXTRA MILE; THEY GO THE EXTRA 50 MILES!

TRIED FIRST TO REPACK EXISTING VALVE SO AS NOT TO SPEND TOO MUCH ON NEW PART FOR SUCH AN OLD BOILER. ATTEMPT NOT SUCCESSFUL, BUT HAD ANOTHER EMPLOYEE FETCH AND DELIVER PART SO AS NOT TO EXTEND OVER THE WEEKEND WITHOUT GAS. PRICE VERY REASONABLE FOR ALL THIS SERVICE AND DRIVING AROUND FOR TWO EMPLOYEES. GREAT GUYS TOO! THEY TOLD ME WHAT TO EXPECT FROM DETERIORATING BOILER INNARDS AND ALSO THAT MY 18-YEAR-OLD WATER HEATER IS SOON TO BURST, SO I MAY CONSIDER SAVING UP NOW. LOL! I KNEW THAT, SORT OF, BUT IT WAS NICE TO UNDERSTAND THE NATURE OF THE DETERIORATION. ALSO, VERY IMPORTANT, NO PRESSURE AT ALL TO REPLACE BOILER OR WATER HEATER OR ANYTHING LIKE THAT. THESE PEOPLE TRY TO SAVE YOU MONEY. EFFICIENCY IS AN UNDERSTATEMENT. SANDY WHO ANSWERS THE PHONE CALLED A HALF HOUR BEFORE THE APPOINTMENT TO SAY KIM WOULD BE A FEW MINUTES LATE AND EXPLAINED WHY. HE WAS A FEW MINUTES, LITERALLY, LATE. KIM WAS VERY KNOWLEDGEABLE AND EFFICIENT, AND CAREFUL TO EXPLAIN EVERYTHING IN DETAIL. THE NICE THING

GOOD SERVICE. AFTER I MENTIONED THAT I WAS CONSIDERING HAVING MY THERMOSTAT CHANGED, HE TOLD ME HOW SIMPLE IT WAS TO DO IT MYSELF, AND HOW MUCH CHEAPER. APPRECIATED HIS HONESTY.

JASON WAS ON TIME, VERY POLITE, EXTREMELY THOROUGH WITH ALL OF HIS WORK AND HONEST. A TERRIFIC COMPANY. SANDY WAS KIND ENOUGH TO GET US SCHEDULED ON A VERY LAST MINUTE REQUEST FROM US. WE WILL CONTINUE TO USE THEIR OUTSTANDING HIGH QUALITY SERVICE.

KIM, THE CLIMATE-TECH MAN, WAS A VERY KNOWLEDGEABLE AND EFFICIENT WORKER. HE CHECKED EVERYTHING OUT AND SAID OUR AIR CONDITIONING SYSTEM WAS RUNNING GOOD. A COMPANY WE CALLED LAST YEAR FOR A SERVICE CHECK UP, SAID WE SHOULD THINK ABOUT GETTING A NEW SYSTEM. I AM GLAD I SWITCHED TO CLIMATE-TECH INC.

SANDY, THE RECEPTIONIST, HAS MANY TIMES GONE BEYOND THE CALL OF DUTY FOR US. JOHN DUBECKY IS EXTREMELY KNOWLEDGEABLE ABOUT SAFETY ISSUES AND NEW PRODUCTS THAT ARE AVAILABLE. CLIMATECH IS ALWAYS EXTREMELY PROMPT ABOUT RETURNING OUR PHONE CALLS. ALL THE TECHNICIANS ARE THOROUGHLY BRIEFED ABOUT OUR ''SPECIAL'' NEEDS. CARL, ERIC, JASON, AND ALL THE OTHER TECHNICIANS ARE ALWAYS POLITE, ON TIME, THOROUGH, CLEAN, TRUSTWORTHY, AND PROFESSIONAL. THE PRICES ARE VERY REASONABLE, ESPECIALLY WITH THE SERVICE PLAN. WE WILL NEVER USE ANOTHER COMPANY OTHER THAN CLIMATECH! NEED WE SAY MORE?