Climate-Tech Inc

EXPLAINED WHAT WAS DONE AND WAS VERY THOROUGH.

JOSH " THE FURNACE MAN" WAS ABLE TO COME A COUPLE OF HOURS EARLY (THEY CALLED) and THAT WAS GREAT. APPEARS TO HAVE DONE A GOOD JOB. STEADILY WORKING. GOT MY ANGIE'S DISCOUNT. THE WOMEN AT THEIR OFFICE WAS VERY HELPFUL.

CLEANED and CHECKED THE FURNACE. FRIENDLY AND KNOWLEDGEABLE. SERVICE TECH WORE COVERS OVER HIS SHOES. I HAVE USED THIS COMPANY FOR A FEW YEARS WITH THE SERVICE CONTRACT FOR A/C and HEATING. I HAVE OLDER UNITS SO HAVE HAD TO HAVE WORK ON BOTH. THIS COMPANY IS PROFESSIONAL AND INSPIRES CONFIDENCE IN THEIR WORK. RECOMMENDED.

JASON ARRIVED 2 DAYS AFTER THE INITIAL CALL. THEY WERE EXTREMELY BUSY DUE TO THE THUNDER STORM AND FLOODING THAT HAD OCCURRED OVER THE WEEKEND. HE COMPLETED A SYSTEM ASSESSMENT AND FIXED THE SYSTEM. I THOUGHT THE PRICE WAS A LITTLE HIGH, CONSIDERING THERE WAS NOTHING REPLACED AND IT WAS ONLY A SERVICE CALL.

TECH WAS VERY POLITE, PROFESSIONAL, and KNOWLEDGEABLE.

10/8/05 FOLLOW-UP: A HIGH EFFICIENCY AIR CONDITIONER WAS INSTALLED IN JULY. THIS INVOLVED THE CONVERSION OF ALL THE THERMOSTATS TO SPECIAL ZONED UNITS WORKING IN CONCERT WITH THE EXISTING FURNACE. THE WORK WAS DONE VERY EFFICIENTLY AND SUPERVISED ENTIRELY BY THE OWNER, JOHN DUBECKY. THE UNIT HAS PERFORMED VERY WELL THIS SUMMER. JOHN IS METICULOUS ABOUT HIS WORK AND TRULY CARES ABOUT HIS CLIENTS.

JOSHUA WAS ON TIME AND VERY COURTEOUS. PERFORMED WORK THOROUGHLY, ANSWERED OUR QUESTIONS, AND MADE RECOMMENDATIONS FOR US TO CONSIDER FOR FUTURE WORK, BUT WASN'T PUSHY, JUST HELPFUL.

JOHN WAS QUITE THOROUGH IN LOOKING AT THE TOTAL JOB. HE LOOKED AT EVERYTHING THAT IS ON THE GAS LINE AND EXPLAINED WHAT NEEDED TO BE DONE TO REWORK THEM. OVER KILL MAYBE. NOT EVERYTHING THAT WAS VERBALIZED WERE IN THE CONTRACT. I AM COMFORTABLE THIS CAN BE OVERCOME.

JOSH WAS TERRIFIC. DID A BEAUTIFUL JOB. UNIT RUNS GREAT. HE CLEANED UP WELL BEFORE LEAVING. THIS IS THE SECOND TIME WE'VE USED THIS COMPANY AND WOULD RECOMMEND THEM WHOLE HEARTEDLY.

THE SERVICEMAN WAS EXTREMELY POLITE, INFORMATIVE, RECEPTIVE TO QUESTIONING, AND VERY NEAT AND CLEAN.

POLITE AND THOROUGH. EVEN THE WOMAN WHO TOOK MY PHONE CALL TO MAKE THIS APPOINTMENT WAS PROFESSIONAL.

EMPLOYEES WERE POLITE, EFFICIENT, CAREFUL, RESPECTFUL AND PROFESSIONAL. ALL OF OUR QUESTIONS WERE ANSWERED WELL. THE NEW DUCT WORK IS PERFECT AND TOO GOOD-LOOKING FOR THE BASEMENT. THESE GUYS ARE TRUE ARTIST. THEY WORK WITH GAS COMPANY AND GOT US A FREE METER UPGRADE.

EXCELLENT PEOPLE TO DEAL WITH. CLEAN UP VERY WELL (EACH DAY). KEPT US INFORMED and UP TO DATE. ALL OF THE WORKERS WORKED WELL AND WERE COURTEOUS.

THEY DID A GREAT JOB. THEY SPENT A LOT OF TIME WITH US.

JOHN DUBECKY HAS BEEN UNFAILINGLY COURTEOUS AND HELPFUL THROUGHOUT THE PROCESS. HE WAS PROMPT, LISTENED WELL, AND PROVIDED VERY DETAILED AND THOROUGHLY INFORMED INFORMATION ABOUT OUR SITUATION AND THE POSSIBLE REMEDIES. HIS WORK CREW WAS VERY PROFESSIONAL AND ALWAYS DISPLAYED A POSITIVE ATTITUDE AND A WILLINGNESS TO ADDRESS OUR NEEDS AND ANSWER OUR QUESTIONS. WHILE I'M SURE THAT CLIMATE-TECH WAS NOT THE CHEAPEST FIRM WE COULD HAVE CHOSEN, CHEAP WORK WAS AT THE ROOT OF MANY OF OUR PROBLEMS. CLIMATE-TECH'S WORK WAS EXCELLENT AND WORTH EVERY PENNY OF WHAT WE BELIEVE WAS A FAIR PRICE. BASED ON THIS EXPERIENCE, WE ARE TERMINATING OUR PREVIOUS FURNACE SERVICE AGREEMENT AND SIGNING ON INSTEAD WITH CLIMATE-TECH.

JOHN CAME OUT TO DO THE ESTIMATE. HE WAS VERY KNOWLEDGEABLE. I TOLD HIM MY NEEDS FOR THE NEW SYSTEM AND HE GAVE ME A LIST OF CHOICES. HE WENT OVER EVERY OPTION IN DETAIL AND THE PROS AND CONS OF EACH. AS FOR THE INSTALLATION CREW, THEY WERE VERY FRIENDLY AND PROFESSIONAL. WORK WAS DONE AS TOLD. JOHN WOULD CHECK IN FROM TIME TO TIME TO CHECK THAT ALL WAS O.K. AND TO SEE IF I HAD ANY QUESTIONS. AFTER THE INSTALLATION WAS COMPLETE, THE CREW CLEANED UP VERY WELL. AND, THE NEW SYSTEM WORKS AS EXPECTED!!!

THE TECHNICIAN SAID I NEEDED A NEW A/C, BUT HE SAID HE WOULD TRY TO KEEP IT RUNNING UNTIL NEXT SPRING.

WE WERE VERY PLEASED WITH JOHN AND HIS CREW. THEY WERE ALWAYS PROMPT TO EVERY SCHEDULED MEETING, INCLUDING THE ORIGINAL ESTIMATE. JOHN WAS VERY THOROUGH AND PATIENT IN HIS EVALUATION OF OUR NEEDS AND PRESENTATION OF OUR OPTIONS. BEFORE HE LEFT OUR INITIAL ESTIMATE MEETING, JOHN GAVE US A NUMBER OF OPTIONS TO CHOOSE FROM INCLUDING PAMPHLETS AND PRICING FOR EACH OPTION. THE PRICES WE WERE QUOTED IN THAT FIRST ESTIMATE WERE EXACTLY WHAT WE ENDED UP PAYING FOR THE WORK, WITH NO HIDDEN CHARGES. EACH MEMBER OF JOHN'S ENTIRE CREW WAS COURTEOUS AND RESPECTFUL OF OUR HOME - EVEN WHEN WE WEREN'T THERE. (MUCH OF THE WORK WAS DONE WHILE WE WERE AT WORK.) THE FINISHED INSTALLATION IS PROFESSIONAL IN APPEARANCE AND EVERYTHING IS WORKING PERFECTLY. OUR HOUSE IS NOW VERY COMFORTABLE, EVEN ON THE HOTTEST DAYS. JOHN BELIEVES IN THE PRODUCTS HE INSTALLS AND WE FELT HE REALLY CARED ABOUT GETTING US THE BEST POSSIBLE END RESULT.

JOHN WAS VERY THOROUGH IN THE INITIAL WALK THROUGH. HE SPENT A LOT OF TIME EXPLAINING EVERYTHING HE WAS EVALUATING AND I DIDN'T FEEL PRESSURED IN TO PURCHASING THE MOST EXPENSIVE PRODUCTS. THE CREW WHO INSTALLED MY FURNACE/AC WERE FRIENDLY BUT PROFESSIONAL. IT WAS THE HOTTEST DAY OF THE YEAR AND THEY INSTALLED THE AC FIRST. THEY TOO WERE VERY THOROUGH AND REVIEWED EVERYTHING WITH ME BEFORE THEY LEFT. THEY DID A VERY NICE JOB AND I WOULD HIGHLY RECOMMEND THIS COMPANY.

THEY ARE VERY HONEST AND GREAT TO WORK WITH. I HAVE HAD THEM OUT BEFORE AND WILL CONTINUE TO USE THEM FOR INSPECTIONS AND MAINTENANCE.

JOB 1: I HAD SCHEDULED THE ANNUAL AC CHECK-UP, BUT A HEATWAVE HIT AND WHEN I TURNED ON MY AC, (THE DAY BEFORE THE APPT.) IT DIDN'T WORK. JASON WAS VERY THOROUGH AND EXPLAINED THINGS IN ENGLISH. HE ARRANGED FOR HIS BOSS TO COME OUT QUICKLY, TO DO AN ESTIMATE FOR A NEW SYSTEM, AND EXPLAINED ALL OF THE OPTIONS OPEN TO ME. THEY DEFINITELY WILL CONTINUE TO DO MY HEATING AND AC WORK. JOB 2: CARL AND ERIC WERE COURTEOUS AND PROFESSIONAL, AND THEIR WORK IS EXCELLENT. JOHN, THE COMPANY PRESIDENT, SHOWED UP THE FIRST A.M. WITH THEM, TO MAKE SURE THEY UNDERSTOOD WHAT THEY NEEDED TO DO. FIRST-RATE COMPANY.

JASON,ARRIVED ON TIME. COMPLETED INSTALL AND ANSWERED QUESTIONS CONCERNING OPERATION OF FURNACE AND A/C UNIT. VERY HELPFUL AND PROFESSIONAL. I WOULD HIRE AGAIN HOWEVER, $90.00 IS A LITTLE STEEP FOR A SERVICE CALL! (ACTUALLY $75.00 WITH AN ''ANGIE'S LIST'' COUPON!) $90.00 FOR ''ONE STOP SHOPPING'' WHEN A CUSTOMER KNOWS EXACTLY WHAT SERVICE OR PARTS THEY WANT TO PURCHASE AND HAVE INSTALLED IS OUTRAGEOUS!

THEY PROVIDED SAME DAY SERVICE, HE ALSO FOCUSED ON REPAIR RATHER THAN REPLACING.

JOSH WAS ON TIME. DIAGNOSED PROBLEM QUICKLY AND REPAIRED. DISPATCHER SCHEDULED TECH FOR NEXT DAY SERVICE. THANK YOU.

CLIMATE TECH DID A GOOD JOB OVERALL AS ALWAYS. THE ONLY FUNNY PART WAS THAT THE TECHNICIAN THAT ARRIVED WAS A BIT YOUNGER THAN USUAL. HE INSPECTED MY FURNACE AND TOLD ME I NEEDED A NEW PART (WHICH I HAD PAID FOR THE PREVIOUS YEAR AND THE TECH WHO INSTALLED IT SAID IT WOULD BE GOOD FOR AT LEAST 3-5 YEARS) I TOLD THE TECH THAT I HAD JUST HAD A NEW ONE INSTALLED LAST YEAR AND HE BETTER CHECK IT AGAIN. HE TURNED BRIGHT RED AND SHEEPISHLY SAID IT DID LOOK FINE. NOT SURE IF IT WAS AN HONEST MISTAKE OR A SCAM, BUT ALWAYS GOOD FOR ''BUYER BEWARE'' TO BE KEPT IN MIND.