Mack Plumbing, Sewer & Drain, Inc.

plumber, drain cleaning company, sewer cleaning company

About us

Mack Plumbing and Hydronics, Inc. is an industry leading commercial and industrial plumbing company located in North East Ohio. With over 150 years combined experience, The plumbers who work with Mack are dedicated to designing the most efficient systems, using industry leading materials and technology, and producing the finest quality finish. Mack Plumbing work can be found in all corners of the state of Ohio and beyond. View our Gallery for some of our finest work.

Business highlights

34 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.996 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
6%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 26-50 of 96 reviews

dave f.
07/2021
5.0
Mack plumbing was responsive and it's tech was on time, knowledgeable, and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Frank M.
07/2021
5.0
Donna responded to my request immediately and they were the next day. The cost is exactly what they quoted and the technician was great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mitch L.
06/2021
5.0
Took 3 quotes. They were flexible and worked with me for what we needed. Very knowledgeable and professional. I would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ken b.
06/2021
4.0
overall a good experience. I do wish the plumber would have brought some water-absorbing mats or rags, or a wet vac, as there was quite a lot of water spillage. I used home towels etc to sop it up which caused quite a mess. Bu the heater is great and works like a charm.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Trudi B.
06/2021
5.0
Clogged drain in the basement. Contacted Mack Plumbing on Sunday and they came out the next day. He said it was the sewer drain and completed the job. The price was what he quoted and was a very reasonable price. I will definitely use them again and will refer to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim S.
06/2021
5.0
Reasonably priced and aside from a miscommunication with an electrician as to when to be here, everything was as promised. My neighbor asked for an estimate while they were here and she had pretty much the same thing done as we did the following week. I would recommend these guys to anyone and I NEVER give 5 star ratings!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erin V.
05/2021
5.0
Trey was professional and honest. He answered my questions without sounding condescending. He worked quickly and did a great job. I'm having him come back to do some more work in June. Scheduling is easy, and it's so nice that they can give me an appointment "window" so I don't have to take the whole day off work, waiting for them to call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lou G.
05/2021
5.0
Provided great diagnosis of issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linnea R.
05/2021
5.0
Great customer service!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John B.
05/2021
5.0
They very friendly and professional. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jermaine B.
05/2021
5.0
Tom Was friendly and efficient. Mack Plumbing did good work at a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tara T.
05/2021
5.0
They didn't prolong the work I needed. Came in, told me the problem, my options and scheduled the work off my schedule. They also gave me information on how I could keep up maintenance so I won't have a future problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Regina D.
05/2021
5.0
Professional company - experienced and got the job done on time. Company communicates very well and kept me up to date with my project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don S.
05/2021
4.0
Ok

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Will S.
05/2021
5.0
The Mack Plumbing rep arrived as scheduled (not something you can always count on among home improvement vendors). He completed multiple plumbing tasks including some beyond the original scope of the work quoted. He was friendly, professional, did good work and overall was very helpful. I've already recommended Mack to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Maria A.
05/2021
5.0
Excellet!

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ed S.
04/2021
5.0
excellent. The two plumbers were professional and very capable.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Scott Q.
04/2021
5.0
They were very professional and explained everything the were going to do and completed the installation of the tankless water heater in a timely matter. I would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sam L.
04/2021
5.0
Called cause I broke the handle off the main water pipe coming into the house. Company came out right away and did an awesome job. Would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lori S.
04/2021
5.0
I would use them again and will recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim W.
04/2021
2.5
I was quoted $150 for 1-2 hrs of work, when the plumber showed up he said it would be $400 instead, having us over a barrel we had to have the work done, it took 2.5 hrs.

Rating CategoryRating out of 5
quality
4.5
value
2.0
responsiveness
3.5


Pearlene L.
04/2021
5.0
The company received my request for service and expedited the process without delay with a job well done. Good plumbers are hard to find. We had called several others. They left us hanging. I will definitely keep this company on my contact list for any future plumbing needs for my home and business.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mark H.
03/2021
5.0
Came the same day fixed at a great price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Monica R.
02/2021
5.0
They were fast with getting someone to come look at my furnace and gas line, he quoted me a price and then the guy to do the work came a little earlier than the time range I was told and I'm grateful for that because during these winter months possible gas leaks and no heat is a solid No. But Mack was able to get me going again, they identified all the problems and got my home fixed right up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzanne Z.
02/2021
5.0
I had a leaking kitchen sink and they were able to come out the same day and take care of it. Technician (Tommy) was very friendly and efficient. I was pleased with the quality of the work, and the price was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

19561 Miles Rd, North Randall, OH 44128


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

plumber,
drain cleaning company,
sewer cleaning company

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Mack Plumbing, Sewer & Drain, Inc. accepts the following forms of payment: CreditCard
Yes, Mack Plumbing, Sewer & Drain, Inc. offers free project estimates.
No, Mack Plumbing, Sewer & Drain, Inc. does not offer eco-friendly accreditations.
No, Mack Plumbing, Sewer & Drain, Inc. does not offer a senior discount.
No, Mack Plumbing, Sewer & Drain, Inc. does not offer emergency services.
No, Mack Plumbing, Sewer & Drain, Inc. does not offer warranties.

Contact information

19561 Miles Rd, North Randall, OH 44128


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed