Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Stanley Steamer

Carpet Cleaning, Floor Cleaning and Waxing, Upholstery Cleaning,

About us

Since 1947, Stanley Steemer has provided the highest quality deep cleaning services in the industry. We schedule arrival times at your convenience and we offer same day service. We also have 24 hour emergency water restoration services. We have state-of-the art products and equipment. Our crews are professionally trained and uniformed. We also have a drug-free workplace and do backround checks on all employees. We never sub-contract our services.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

carpet cleaning, upholstery cleaning, fine area and oriental rug cleaning, tile and grout cleaning and color sealing, hardwood floor cleaning and refinishing, air duct cleaning, dryer vent cleaning, carpet sales

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.730 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
7%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 30 reviews

AMY C.
08/2021
5.0
carpet cleaners
  + -1 more
Very tedious, friendly, and did good job
Description of Work: Carpet cleaning services
Rating CategoryRating out of 5
Yes, I recommend this pro

MIKE P.
12/2018
5.0
carpet cleaners, floor cleaning
  + 0 more
Very well had a few stains that the crew took care of.
Description of Work: Carpet cleaning .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

KEITH & BECKY F.
02/2018
5.0
carpet cleaners
  + -1 more
They were polite and did a good job at a fair price. Tried to upsell a lot of add-ons but weren't pushy. I get that it's part of their job so I didn't let it bother me. Ended up adding on a flight of stairs but passed on all the products they suggested.
Description of Work: Cleaned carpet in 3 rooms on 1st floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

charles S.
07/2013
5.0
carpet cleaners
  + -1 more
It went very well I was extremely satisfied
Description of Work: They did my carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Ellis J.
07/2013
5.0
carpet cleaners
  + -1 more
They were fantastic. I was very pleased with their service. They cleaned one hallway and three bedrooms.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

Mike M.
06/2013
5.0
carpet cleaners
  + -1 more
They were professional. They got the job done. The price was reasonable.
Description of Work: We used the carpet cleaning services of Stanley Steamer. They cleaned about 5 areas in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy S.
02/2013
4.0
carpet cleaners, upholstery cleaning
  + 0 more
They were able to get me an appointment and a price when I wanted it. They got here a little late but it was rush hour with bad weather They cleaned my living room carpet, my stairs and my upstairs hallway. There was stain on the carpet in the hallway and it came back. They also cleaned a beige microfiber recliner and did a beautiful job on it. This was also stained and the stains did not come back. My appointment was later in the day. i would not recommend this unless you have access to really good lighting. i only have a lamp in my living room. I paid more than what I was quoted because they asked me if I wanted to add on which I did. Scotch Guard and deodorizer
Description of Work: Quick service
Rating CategoryRating out of 5
Yes, I recommend this pro
$240

Barbara M.
12/2012
5.0
carpet cleaners
  + -1 more
They arrived early. Unfortunately they had to wait for me to return home, though I did have someone at the house until I got there. Went well, they worked efficiently and neatly and were done withing a couple of hours.
Description of Work: Shampooed carpets throughout the house -- 2 bedrooms, living room, dining room, three sets of stairs and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

RITA C.
11/2012
5.0
carpet cleaners
  + -1 more
Did not bring the portable the first time, had to reschedule for the next day. This is why I gave a B in punctuality. The workers were very hard working and professional.
Description of Work: Cleaned the carpet. Thought the price was a little high. They did an excellant job

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$205

Kenny R.
11/2012
3.0
carpet cleaners
  + -1 more
I've used SS before and always found their service and work ethic to be good enough to warrent using them again ... but I was quite disappointed with their cleaning quality this time ... a couple of days later after they cleaned the carpet, I discovered that they didn't bother to clean behind all the doors upstairs leaving "darkened" strips behind each door ... the hign usage stairs were not cleaned deep enough since some dirt stains reappeared within a week or so ... some of the high usage area stains in the family room reappeared within a week also ... I may not be so quick to use SS again in the future ...
Description of Work: We had the sitting, family, front, dining rooms cleaned as well as the stairs to upstairs and 3 bedrooms and a bath done ... I felt the charge for the area done was fair but the quality left alot to be desired ...

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Thomas H.
10/2012
4.0
carpet cleaners
  + -1 more
Used Angies list to find them... chose them largely for the well known name... received a estimate on the phone, but when they arrived they said the estimator did not include hallways and stairs so the bill increased. Carpets were cleaned efficienctly, and the stains were gone by the time they left... unfortunately when the carpets dried some of the staining resurfaced.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Maria G.
10/2012
5.0
carpet cleaners
  + -1 more
The carpets look great and I will use them again. I would just be careful of heavy furniture and make sure they lift them rather than drag them on the carpet.
Description of Work: I have used Stanley Steemer twice before and they did a great job. The only complaint I had, well, actually my husband is complaining, is that they may have broken our futon in our basement. One of the gentlemen had said that the leg was loose on the futon and I warned my husband about it. He said after the fact that they only said that about the leg because they broke it. I didn't see them or watch them as they were working. Anything is possible and I am sure my husband wouldn't lie. I am not going to worry about it at this point, he fixed the futon but I will tell him to be careful with it the next time they come to clean our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Charles H.
09/2012
5.0
carpet cleaners
  + -1 more
Done a beautiful job, efficiently within a space of 1 to 1 1/2 hrs. Did not time them.
Description of Work: Cleaned Carpet in living room, master bedroom, stairs, loft area, hallway and seconf bedroom. also purchased a bottle of spot cleaner for carpeting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

Jeanne F.
08/2012
2.0
carpet cleaners
  + -1 more
I was incredibly disappointed. I had the carpet shampooed in my mother’s apartment. When they left, all of the furniture was still stacked up. I don’t know how they expect an 85 year old woman to un-stack all of her furniture. I explained when I called that she was an elderly person and that she would be out of their way. I also asked them to check with her when they were done, and I’m not sure if they did or not. She was very upset when she got home because the furniture was all stacked up and the carpet wasn’t cleaned sufficiently.
Description of Work: I hired them to clean my elderly mother's carpet.

Rating CategoryRating out of 5
value
4.0
responsiveness
2.0
punctuality
5.0


Response from Stanley Steamer
I am sorry to hear about your service with Stanley Steemer in North Carolina. However, our location services the northern Ohio area. You may want to call Stanley Steemer International at 614-764-2007. They will address your problem with the franchise owner in your area.

GUST & DOLORES M.
08/2012
5.0
carpet cleaners
  + -1 more
They work very hard, quickly and are timely. My steps were very dirty and they were able to get them clean. They always do a great job on my white carpets. They will even move the furniture and gave us a bottle of cleaner.
Description of Work: I have used them several times for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205.4

Christine G.
08/2012
5.0
carpet cleaners
  + -1 more
I think they did a really hefty job especially on my stairway. I was extremely satisfied with the quality of their work.
Description of Work: I used Stanley Steamer to clean my stairway and four or five rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MIKE E.
07/2012
5.0
carpet cleaners
  + -1 more
They do what they say they're going to do. They do a good job, and they are in and out quickly. Their prices are reasonable compared to others.
Description of Work: They came to clean our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauren N.
07/2012
5.0
carpet cleaners
  + -1 more
They were good! They did a fabulous job! I've known the owner for years & she's great.
Description of Work: They did a one-time carpet cleaning for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Perry G.
07/2012
5.0
carpet cleaners
  + -1 more
We like them. They were efficient and on time. They were very good and they did the job at a reasonable price.
Description of Work: We used Stanley Steamer for the first time for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Marty B.
07/2012
5.0
carpet cleaners
  + -1 more
I had a coupon so the price was reasonable.
Description of Work: They steamed my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOEL G.
04/2012
5.0
carpet cleaners
  + -1 more
The experience was great and I will use them again in the future.
Description of Work: I used Stanley Steamer for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

PATRICIA R.
02/2012
5.0
carpet cleaners
  + -1 more
They communicated with me, were professional, and clean. They gave me some good advice on how to keep my carpets clean and were quick.
Description of Work: They cleaned the carpets in my town home, about 7 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Blake D.
02/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I always go back to them, so I would recommend them. The workman were prompt and professional. I have three small children and a dog, and they did a good job.
Description of Work: They cleaned all the carpet in my house and they also cleaned the leather couch and chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sonya P.
02/2012
5.0
carpet cleaners
  + -1 more
We've used them for about 5 years. It went very well. They were very polite. They got the job done like they said they would. They didn't pressure us into buying extra things. We would use them again.
Description of Work: They cleaned all the carpets on two floors of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Claire S.
12/2011
5.0
carpet cleaners
  + -1 more
They were fine. Everything comes up clean. They come in and do what they say. They are very neat and don’t make any mess. They always put tarp down if they are walking across something while cleaning. If you want a little extra done, you can say that and it’s always reasonable. They are very thorough and on time. They provide good value for the price and do the job. It was about $250 for the last service and I had some extra things done too.
Description of Work: Stanley Steamer did carpet cleaning for me this summer. It included the living room, dining room, stairway and landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250
    • 1(current)
    • 2

Contact information

31339 Industrial Pkwy # 9, North Olmsted, OH 44070

www.stanleysteemer.com

Service hours

Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
7:30 AM - 7:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Biohazard Remediation,
Dryer Vent Cleaning,
Air Duct Cleaning,
Water & Smoke Damage,
Ceramic Tile,
Carpet Sales and Installation

FAQ

Stanley Steamer is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 7:30 AM - 7:00 PM

Stanley Steamer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Stanley Steamer does not offer free project estimates.
No, Stanley Steamer does not offer eco-friendly accreditations.
No, Stanley Steamer does not offer a senior discount.
Yes, Stanley Steamer offers emergency services.
Yes, Stanley Steamer offers warranties.
Stanley Steamer offers the following services: carpet cleaning, upholstery cleaning, fine area and oriental rug cleaning, tile and grout cleaning and color sealing, hardwood floor cleaning and refinishing, air duct cleaning, dryer vent cleaning, carpet sales

Contact information

31339 Industrial Pkwy # 9, North Olmsted, OH 44070

www.stanleysteemer.com

Service hours

Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
7:30 AM - 7:00 PM