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Mai-Ly Nguyun Rentals

1.0(
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Real Estate Agents

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1.01 Reviews
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Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Mary M.
09/2014
1.0
real estate agents
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LandOwner/Real estate agent has threatned to evist my family and I because we have refused to fix pre-exisiting electrical issues on the home. LandOwner/Real Estate agent has refused to fix uses, and expects my family and I to remain in the home for the remander of the 3 year lease agreement even though the home is in disrepair. LandOwner/Real Estate agent also refuses to give back our 2 security deposits and has threanted to sue us for the remanding amount of the lease.
Description of Work: Took advatage of my husband and I by using our past bankruptcy as a way to make us pay an additional security deospit and extnded the lease for an additional 2 years. Home Owner/ Real Estate Agent did not disclose that the home had previously burned and there was significant electrical issues in the home. The Home Owner refused to fix the home and tried to force my husband and I to make ther repairs to the home even though they were pre-exisiting prior to our lease agreement. The LandOwner/Real estate Agent has came to the home and harassed my family and I, and demands we move without giving us our security depsoits back when we have in no way or form damaged or harmed her property. My family and I are being forced to move while the LandOwner/Real Estate agent has kept $2,480 our of hard earned money we need for moving expenses.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,500
Response from Mai-Ly Nguyun Rentals
Mr. and Mrs. [Member name removed] were relocating from Kentucky because she was offered a new position here in Cleveland. However, the job required her to have a permanent residence in the assigned area where she works and a set up an office at home. They walked our rental residence during an open house on June st, 2014, and talked to us about their situation. They expressed their interest and agreed to all terms and condition on the rental agreement. We informed them that the garage was only 2 years old due to a prior fire. They put down security deposit and rental agreement was signed on June 18th and their move in date was scheduled for June 26th. The afternoon of June 26th, Mrs. [Member name removed] contacted me crying, begging, and pleading because she did not have the money for the first month rent. She gave me all possible sympathetic stories include both brother-in-law and mother-in-law were admitted into emergency due to heart attacks. She pleaded with me to give her family a second chance for a fresh start after 2 difficult divorces, bankruptcy and a run down by their X’s. She pleaded that her family needed this job and once she start this new job with regular pay, everything will work out. Mrs. [Member name removed] borrowed money from her aunt who talked to me on the phone begging me to rent the house to them and give them a chance for a fresh start. The tenants paid rent late the following month and their rent check bounced (see bank notice dated July 31, 2014). August 12, 2014, Mrs. [Member name removed] informed me about a problem with a lighting fixture. (See Home Depot receipt dated August 13, 2014). John; my handy man’ stopped by that evening and a new lighting fixture was purchased and installed the following day. On August 20th, I received a text from Mrs. [Member name removed] (see text message dated August 20th, 2014) that she won’t have the next rent payment (which is due on August 26th) until the 29th because she won’t get paycheck until the 28th. For 2 days, prior to my scheduled trip to Romania I tried to contact the tenants via phone, text, and email (see email dated Sept. 30th and Sept. 31st) to inform them about scheduled appointment with [Provider name removed] on Thursday, September 3rd, but they never responded. I gave my tenants a visit in person at 12:30pm on September 31st, 2 hours before I had to be at the airport for my scheduled trip to Romania. When arrived, Mr. [Member name removed] informed me that he put rent check in the mail himself and I should received it in a few days. While I was in Europe, [Provider name removed] arrived to do the work, my tenants call the city of Strongsville filed a complaint that the electrician was not licensed. The work was completed on September 13, 2014. We came home on September 22nd with no rent check in the mail. In summary, we feel that our tenant is using excuses and doing everything they can to breach the 3-yrs lease agreement they signed. Their true motive is the relocation of her job. (See her attached email to me on September 23, 2014). On Tuesday, September 23, 2014, the tenants were served with a 3-day eviction notice for non-rent payment. If you have any other questions, feel free to contact me at 440-238-8223. Sincerely Yours; Mai-Ly Nguyen Property Owner

    Contact information

    23561 Mastick Rd., North Olmsted, OH 44070

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

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    Service Categories

    Real Estate Agents

    FAQ

    Mai-Ly Nguyun Rentals is currently rated 1 overall out of 5.
    No, Mai-Ly Nguyun Rentals does not offer free project estimates.
    No, Mai-Ly Nguyun Rentals does not offer eco-friendly accreditations.
    No, Mai-Ly Nguyun Rentals does not offer a senior discount.
    No, Mai-Ly Nguyun Rentals does not offer emergency services.
    No, Mai-Ly Nguyun Rentals does not offer warranties.

    Contact information

    23561 Mastick Rd., North Olmsted, OH 44070